This work package will explore how cultural intermediation connects communities to the creative economy through case studies in Birmingham and Manchester. It aims to understand how intermediation impacts communities and what cultural learning is facilitated. The research will use ethnography including interviews and events to examine how formal cultural intermediation has engaged hard-to-reach communities and supported their involvement in the creative economy. Local community researchers will be trained to help co-create knowledge and benefit from skills development. Planned outputs include academic publications, case studies, engagement guides and events, and online dissemination of lessons learned.