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Social Media
          The basics on all that is social media.




                                 www.vizualpoint.com | Twitter: @vizualpoint.com


1/19/11                                                                            1
What is Social Media?
              A outlet to engage, converse and share personal and professional
          {   information in various formats with family, friends, co-workers and others
                                                                                         {
              who may have similar interest.
                                                           - Mike A. Williams, Vizualpoint
              Officially, social media is:



          {       “An umbrella term that defines the various activities that integrate   {
               technology, social interaction, and the construction of words, pictures,
                                         videos, and audio.”
                                                              - http://www.wikipedia.org




                                      www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                      2
- User Generated Content (UGC)


          One thing in common

                      www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                                  3
Social Media Today


                                                                                             Video
                     Blogging




                                                                                                     Photos
             Podcast




             Feeds
                                                                                                     SEO




                                Social Networks



                                           www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                                       4
Social Media Continued…
          Social Bookmarking, News and Blog Search

          Other forms of social media includes those sites that let you submit
          news articles and other media in addition to sharing favorite sites by
          bookmarking them.
          Some of the more popular ones are:




                                                                       Social Bookmarking


                                                                          Blog Search
                                                                          Social News Engine




                                  www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                        5
Five reasons why you should care
           •    Three of the world’s most popular brands online are social-media
          1
                related (Facebook, YouTube and Wikipedia)

          • 
          2     World spends over 110 billion minutes on social networks and blog
                sites. In short, one in every four and half minutes or 22%


          3•    Social network or blog sites are visited by three quarters of global
                consumers who go online. Increase of 24% over last year.

          • 
          4     The average visitor spends 66% more time on these sites than a
                year ago, roughly 6 hours in April 2010 vs. 3 hours, 31 minutes last
                year.


          5•    “…if you’re not on a social networking site, you’re not on the
                Internet.”
                                                                                       - Lab Platform Status Report
                                     www.vizualpoint.com | Twitter: @vizualpoint.com


1/19/11                                                                       Source: Nielson Company excluding item 5.	
     6
Social Media just a set of PENS
           latforms – Are hosted or self installed software that give the user the
             ability to post journal like comments, videos, photos and other items
             of interest


           nablers – Social Networking Clients or tools that allow you to actively
            connect, manage, share and post new updates and other items to a
            single site or multiple social networks.

           etworks – A outlet to engage, converse and share personal and
            professional information with family, friends, co-workers and others
            who may have similar interest.


           ecrets – These are social media sites that are lesser known but
            contribute to the social media space by providing platforms to share
            or create emerging technologies.



                                www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                              7
Blogging - (Platforms)

                                                           Wordpress is the most flexible.
                                                          –  Offers numerous plug-ins to extend
                                                             the capabilities of your blog (photos,
                                                             video, SEO, etc.)




                          www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                               8
10,935 available plug-ins and a total of 111 million plug-in
          downloads. 1,217 free themes with over 19 million
          downloads. Over 13 million downloads of Wordpress 3.0.
                                                                            - authoritylabs.com September 2010




                               www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                                          9
Blogging – (Platforms) continued

                                              •  Twitter is the most popular but Jaiku is
                                                 said to be its closet competitor.
                                                    –    Only posts of 140 characters or less
                                                    –    Ability to follow and be followed
                                                    –    Growing at a rapid pace
                                                    –    Tweet is now a common term used
                                                         everywhere




                             www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                         10
There are more that 106 million accounts on Twitter.

          The number of Twitter users increases by 300,000 every day.

          Twitter gets more than 3 billion requests each day, generated by

          over 180 million unique visitors. There are over 55
          million tweets per day.
                                                                           - website-monitoring.com May 2010




                               www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                                        11
Dashboards
                                 Although RSS is not a tool that allows you to
                                 update multiple networks, it does enable you
                                 to push your updates to individuals that
                                 subscribe to your blog, videos or other
                                 updates. Therefore, it too is what I consider
                                 an enabler.




1/19/11                www.vizualpoint.com | Twitter: @vizualpoint.com           12
Social Networks – (Networks)




1/19/11                  www.vizualpoint.com | Twitter: @vizualpoint.com   13
More than 400 million active users. 50% of active users log on to
          Facebook in any given day. More than 35 million users update their
          status each day. More than 60 million status updates are posted
          each day. Over 3 billion photos are uploaded to the site each
          month. More than 5 billion pieces of content shared each week.
          More than 3.5 million events created each month.
                                                                       - website-monitoring.com May 2010
                                                                          (most numbers are higher today)




1/19/11                        www.vizualpoint.com | Twitter: @vizualpoint.com                              14
Podcasting and Social Radio Networks
          A form of audio broadcasting that provides a platform for anyone to
          share live audio over the internet. Many with previous dreams of
          becoming a radio personality can now fulfill that dream.




                                 www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                            15
Leveraging social media to do good.
          Some new startups in the last couple years have looked to leverage
          social media to help raise funds for various organizations across the
          world. Generally, its done by either matching donors with organizations
          in need or having individuals start campaigns in which they leverage
          their social networks to obtain charitable donations.




                                  www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                             16
Other Social Media Secrets




1/19/11                   www.vizualpoint.com | Twitter: @vizualpoint.com   17
Small Business and Nonprofits
          Leveraging social media to Grow Reveue
          and Expand Funding Piplines


                              www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                         18
Are Social Media channels right for your
          organization or business?

           Channels Types        B2B        B2C                              Channels Types

          Social Networks                             Facebook, MySpace, Linkedin, etc.
                                   x         x
          Blogs                                       Wordpress, Movable Type, Blogger, etc.
                                   x
          Micro-Blogs              x         x        Twitter, Jaiku, Socialcast
          Video Sharing                               Youtube, Ustream
                                   x         x
          Social Bookmarking                          Digg, StumbleUpon, Delicious
                                   x         x
          Enablers                                    Tweetdeck, Ping.fm, Hootsuite, Seesmic
                                   x         x
          Reviews and Opinions                        Epionions, yelp, etc.
                                   x         x


                                                                                    B2B = Business to Business
                                                                                   B2C = Business to Consumer


1/19/11                          www.vizualpoint.com | Twitter: @vizualpoint.com                                 19
Why businesses use them
          •    Grow and expand client base
          •    Establish Sales Leads
          •    Sell to consumers
          •    Recruit talent
          •    Increase their brand
          •    Find out what others are saying about their company
          •    Engage with customers and consumers
          •    Remain relevant




                                www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                           20
Viraling
          A marketing technique that leverages social media and social networks
          to increase awareness of brands, products or services through self-
          replicating processes.




                                 www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                            21
Social Media Campaign Cycle
                  Make the consumer a customer and
                  thanks them as you try to retain them.
              1




                                                                                                                   Social Media channels
                                                                                                                                          2
              You Blog, Landing
              Page or website.
              Value-added content
              or something of need
          5
                                                                                                               Listen, respond, participate
                                                                                                                                          3


                                                                                                        There is no business that exist
                                                                                                        without a customer
                                                                                                                                          4




1/19/11                                               www.vizualpoint.com | Twitter: @vizualpoint.com                                         22
Do                                    Don’t


          •  Define a strategy before diving                      •  Do tactics before strategy
             into social media initiatives

          •  Define your brand and build it                       •  Try to be a master of all things.

          •  Take the time to truly understand                    •  Attempt to use every social
             social media beyond facebook                            media channel. Use the ones
             and twitter                                             provide the most value for you
                                                                     or your business
          •  Contribute to the conversations
                                                                  •  Overpay for social media
          •  Demonstrate etiquette and
             protect your privacy                                    marketing.




1/19/11                                  www.vizualpoint.com | Twitter: @vizualpoint.com                 23
Mike A. Williams
          Social Media Strategist and Coach
          Email:     mike@vizualpoint.com
          Twitter:   @vizualpoint.com
          Phone:     770.568-8615
          Web:       www.vizualpoint.com

          Thank you




                                       www.vizualpoint.com | Twitter: @vizualpoint.com
1/19/11                                                                                  24
If you cant do it all yourself, Outsource


Make	
  sure	
  that	
  you	
  focus	
  on	
  your	
  primary	
  business.	
  	
  You	
  don’t	
  have	
  to	
  do	
  it	
  all	
  
yourself.	
  The	
  other	
  op;on	
  available	
  is	
  to	
  outsource	
  the	
  work	
  to	
  others	
  at	
  a	
  lower	
  cost.	
  

 Online	
  outsourcing	
  is	
  the	
  business	
  process	
  of	
  
 contrac;ng	
  third-­‐party	
  providers	
  to	
  supply	
  products	
  
 or	
  services	
  which	
  are	
  delivered	
  and	
  paid	
  for	
  via	
  the	
  
 internet.	
  	
  
What is Web 2.0?

         A complex, organic online conversation

  “ The power to define and control a brand is
  shifting from corporations and institutions to
  individuals and communities.”
Web 2.0
According to Andrew McAfee Web 2.0 the following features and Techniques which
he termed SLATES

                           Authoring:        Tags:             Extensions:     Signals:
Search:      Links:

                           The ability to    Categorization    Powerful        The use
The ease     Ad-hoc
                           create            of content by     algorithms      of RSS tec
of finding   guides to
                           constantly        creating tags:    that leverage   hnology to
informati    other
                           updating          simple, one-      the Web as      rapidly
on           relevant
                           content over a    word user-        an              notify users
through      information
                           platform that     determined        application     of content
keyword
                           is shifted from   descriptions to   platform as     changes
search
                           being the         facilitate        well as a
                           creation of a     searching and     document
                           few to being      avoid rigid,      server
                           constantly        pre-made
                           updated,          categories
                           interlinked
                           work.
Linkedin

People do business with people they know, like, and trust. LinkedIn is your virtual
business card.



Benefits of using LinkedIn:
 •  Set yourself apart from other job seekers or your
    competitors
 •  Extend your sales reach
 •  Maximize your time by focusing on the RIGHT
    opportunities
 •  Gain credibility as an expert in your field
 •  Create business partnerships
 •  Keep up to date on trends in your industry
Reasons you may want to join Linkedin

  LinkedIn has over 85 million members in over 200 countries. A new
  member joins LinkedIn approximately every second. Executives from
  all Fortune 500 companies are LinkedIn members.

•  Control your professional brand:
•  Network and reconnect:
•  Share your knowledge and expertise:
•  Receive opportunities:
What to twit and how it helps
 your business

•  What you’re doing                              Start	
  here	
  
•  Progress on a project                                                                    Observers	
  
                                                    Visibility	
                            turn	
  into	
  
•  Announcements                                     aEracts	
  	
                          followers	
  
•  Questions (great form of market                  observer	
  
  research!)
•  Replies to others
                                                                       Add	
  value,	
  
•  Retweets, that is, sharing what                                       Boost	
  	
  
  others have Tweeted                  Leads	
  turn	
                 credibility,	
  
•  Links to blog, events, affiliate
                                        into	
  Sales	
                Build	
  trust	
                 Followers	
  
                                      and	
  ac;vate	
                                                  turn	
  into	
  
  offers, etc.                            more	
                                                           fans	
  
•  Personal touchpoints you feel      visibility	
  $$$	
  
  could add value to a conver-
  sation or invite people to
                                                                       Fans	
  turn	
  
  connect with you.                                                    into	
  leads	
  

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The Basics on All That Is Social Media

  • 1. Social Media The basics on all that is social media. www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 1
  • 2. What is Social Media? A outlet to engage, converse and share personal and professional { information in various formats with family, friends, co-workers and others { who may have similar interest. - Mike A. Williams, Vizualpoint Officially, social media is: { “An umbrella term that defines the various activities that integrate { technology, social interaction, and the construction of words, pictures, videos, and audio.” - http://www.wikipedia.org www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 2
  • 3. - User Generated Content (UGC) One thing in common www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 3
  • 4. Social Media Today Video Blogging Photos Podcast Feeds SEO Social Networks www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 4
  • 5. Social Media Continued… Social Bookmarking, News and Blog Search Other forms of social media includes those sites that let you submit news articles and other media in addition to sharing favorite sites by bookmarking them. Some of the more popular ones are: Social Bookmarking Blog Search Social News Engine www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 5
  • 6. Five reasons why you should care •  Three of the world’s most popular brands online are social-media 1 related (Facebook, YouTube and Wikipedia) •  2 World spends over 110 billion minutes on social networks and blog sites. In short, one in every four and half minutes or 22% 3•  Social network or blog sites are visited by three quarters of global consumers who go online. Increase of 24% over last year. •  4 The average visitor spends 66% more time on these sites than a year ago, roughly 6 hours in April 2010 vs. 3 hours, 31 minutes last year. 5•  “…if you’re not on a social networking site, you’re not on the Internet.” - Lab Platform Status Report www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 Source: Nielson Company excluding item 5.   6
  • 7. Social Media just a set of PENS latforms – Are hosted or self installed software that give the user the ability to post journal like comments, videos, photos and other items of interest nablers – Social Networking Clients or tools that allow you to actively connect, manage, share and post new updates and other items to a single site or multiple social networks. etworks – A outlet to engage, converse and share personal and professional information with family, friends, co-workers and others who may have similar interest. ecrets – These are social media sites that are lesser known but contribute to the social media space by providing platforms to share or create emerging technologies. www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 7
  • 8. Blogging - (Platforms) Wordpress is the most flexible. –  Offers numerous plug-ins to extend the capabilities of your blog (photos, video, SEO, etc.) www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 8
  • 9. 10,935 available plug-ins and a total of 111 million plug-in downloads. 1,217 free themes with over 19 million downloads. Over 13 million downloads of Wordpress 3.0. - authoritylabs.com September 2010 www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 9
  • 10. Blogging – (Platforms) continued •  Twitter is the most popular but Jaiku is said to be its closet competitor. –  Only posts of 140 characters or less –  Ability to follow and be followed –  Growing at a rapid pace –  Tweet is now a common term used everywhere www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 10
  • 11. There are more that 106 million accounts on Twitter. The number of Twitter users increases by 300,000 every day. Twitter gets more than 3 billion requests each day, generated by over 180 million unique visitors. There are over 55 million tweets per day. - website-monitoring.com May 2010 www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 11
  • 12. Dashboards Although RSS is not a tool that allows you to update multiple networks, it does enable you to push your updates to individuals that subscribe to your blog, videos or other updates. Therefore, it too is what I consider an enabler. 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 12
  • 13. Social Networks – (Networks) 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 13
  • 14. More than 400 million active users. 50% of active users log on to Facebook in any given day. More than 35 million users update their status each day. More than 60 million status updates are posted each day. Over 3 billion photos are uploaded to the site each month. More than 5 billion pieces of content shared each week. More than 3.5 million events created each month. - website-monitoring.com May 2010 (most numbers are higher today) 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 14
  • 15. Podcasting and Social Radio Networks A form of audio broadcasting that provides a platform for anyone to share live audio over the internet. Many with previous dreams of becoming a radio personality can now fulfill that dream. www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 15
  • 16. Leveraging social media to do good. Some new startups in the last couple years have looked to leverage social media to help raise funds for various organizations across the world. Generally, its done by either matching donors with organizations in need or having individuals start campaigns in which they leverage their social networks to obtain charitable donations. www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 16
  • 17. Other Social Media Secrets 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 17
  • 18. Small Business and Nonprofits Leveraging social media to Grow Reveue and Expand Funding Piplines www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 18
  • 19. Are Social Media channels right for your organization or business? Channels Types B2B B2C Channels Types Social Networks Facebook, MySpace, Linkedin, etc. x x Blogs Wordpress, Movable Type, Blogger, etc. x Micro-Blogs x x Twitter, Jaiku, Socialcast Video Sharing Youtube, Ustream x x Social Bookmarking Digg, StumbleUpon, Delicious x x Enablers Tweetdeck, Ping.fm, Hootsuite, Seesmic x x Reviews and Opinions Epionions, yelp, etc. x x B2B = Business to Business B2C = Business to Consumer 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 19
  • 20. Why businesses use them •  Grow and expand client base •  Establish Sales Leads •  Sell to consumers •  Recruit talent •  Increase their brand •  Find out what others are saying about their company •  Engage with customers and consumers •  Remain relevant www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 20
  • 21. Viraling A marketing technique that leverages social media and social networks to increase awareness of brands, products or services through self- replicating processes. www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 21
  • 22. Social Media Campaign Cycle Make the consumer a customer and thanks them as you try to retain them. 1 Social Media channels 2 You Blog, Landing Page or website. Value-added content or something of need 5 Listen, respond, participate 3 There is no business that exist without a customer 4 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 22
  • 23. Do Don’t •  Define a strategy before diving •  Do tactics before strategy into social media initiatives •  Define your brand and build it •  Try to be a master of all things. •  Take the time to truly understand •  Attempt to use every social social media beyond facebook media channel. Use the ones and twitter provide the most value for you or your business •  Contribute to the conversations •  Overpay for social media •  Demonstrate etiquette and protect your privacy marketing. 1/19/11 www.vizualpoint.com | Twitter: @vizualpoint.com 23
  • 24. Mike A. Williams Social Media Strategist and Coach Email: mike@vizualpoint.com Twitter: @vizualpoint.com Phone: 770.568-8615 Web: www.vizualpoint.com Thank you www.vizualpoint.com | Twitter: @vizualpoint.com 1/19/11 24
  • 25. If you cant do it all yourself, Outsource Make  sure  that  you  focus  on  your  primary  business.    You  don’t  have  to  do  it  all   yourself.  The  other  op;on  available  is  to  outsource  the  work  to  others  at  a  lower  cost.   Online  outsourcing  is  the  business  process  of   contrac;ng  third-­‐party  providers  to  supply  products   or  services  which  are  delivered  and  paid  for  via  the   internet.    
  • 26. What is Web 2.0? A complex, organic online conversation “ The power to define and control a brand is shifting from corporations and institutions to individuals and communities.”
  • 27. Web 2.0 According to Andrew McAfee Web 2.0 the following features and Techniques which he termed SLATES Authoring: Tags: Extensions: Signals: Search: Links: The ability to Categorization Powerful The use The ease Ad-hoc create of content by algorithms of RSS tec of finding guides to constantly creating tags: that leverage hnology to informati other updating simple, one- the Web as rapidly on relevant content over a word user- an notify users through information platform that determined application of content keyword is shifted from descriptions to platform as changes search being the facilitate well as a creation of a searching and document few to being avoid rigid, server constantly pre-made updated, categories interlinked work.
  • 28. Linkedin People do business with people they know, like, and trust. LinkedIn is your virtual business card. Benefits of using LinkedIn: •  Set yourself apart from other job seekers or your competitors •  Extend your sales reach •  Maximize your time by focusing on the RIGHT opportunities •  Gain credibility as an expert in your field •  Create business partnerships •  Keep up to date on trends in your industry
  • 29. Reasons you may want to join Linkedin LinkedIn has over 85 million members in over 200 countries. A new member joins LinkedIn approximately every second. Executives from all Fortune 500 companies are LinkedIn members. •  Control your professional brand: •  Network and reconnect: •  Share your knowledge and expertise: •  Receive opportunities:
  • 30. What to twit and how it helps your business •  What you’re doing Start  here   •  Progress on a project Observers   Visibility   turn  into   •  Announcements aEracts     followers   •  Questions (great form of market observer   research!) •  Replies to others Add  value,   •  Retweets, that is, sharing what Boost     others have Tweeted Leads  turn   credibility,   •  Links to blog, events, affiliate into  Sales   Build  trust   Followers   and  ac;vate   turn  into   offers, etc. more   fans   •  Personal touchpoints you feel visibility  $$$   could add value to a conver- sation or invite people to Fans  turn   connect with you. into  leads