Clever University - Level 2: Onboarding your districts with Clever
Orchard dep self enrollment guide
1. Setting Up and Managing Devices through Apple’s
DEP
Table of Contents
● Introduction
● Creating an account
● Signing up for DEP
● Setting Orchard up
● Managing servers
● Assigning devices by order number
● Assigning devices by serial number
● Conclusion
Minimum Requirements
⎕ Devices less than three years old
⎕ Devices were purchased new
⎕ Devices have not been previously enrolled in DEP
⎕ Sufficient wifi bandwidth
Introduction
The Device Enrollment Program (DEP) allows institutions and businesses to manage
iPads and other iOS devices without physical intervention, and without using
Configurator. DEP allows IT departments to manage devices in bulk, streamline and
customize the setup process, and seamlessly connect devices in their DEP to their
MDM solution in order to conveniently manage devices.
Configurator + Deployerator DEP + Orchard
● Wired configuration
● Dozens or even hundreds of apps
loaded on every device
● Wireless, silent configuration
● Only apps necessary to each
quest are installed
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2. ● Manual app installation
● Apps purchased through
redeemable codes and
associated with an Apple ID
● Automatic app installation
● Apps purchased as managed
licenses associated with and
managed by the institution
The steps for setting up your DEP account and assigning devices to your school are
outlined below. If you have any questions while working through the processes, please
email patrick@esparklearning.com.
Creating an account
In order to participate in Apple’s Volume Service offerings, you’ll need to create an
Apple ID for use with deploy.apple.com. This should be separate from the Apple ID you
use for personal purchases.
A note on DEP accounts
There are two types of accounts, an Agent account and a Admin account. The agent account
creates and controls the admin accounts. You cannot use a current VPP or Apple ID
username to create a DEP Agent account. It has to be a new username.
Apple verifies Agent accounts by visiting your school’s website to verify that the Agent is an
administrator or technology director. If the Apple representative doing the verification doesn’t
see the Agent’s name on the school or district’s website, your account will be rejected.
● If you don’t yet have an account, click “Enroll Now” on the deploy.apple.com
landing page.
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4. ● You can enroll in any of Apple’s education services here. Since we want to enroll
and manage devices, click “Enroll” to the right of “Device Enrollment Program”.
● Fill in your contact information and title.
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5. ● It’s important to use a new email address associated with your institution
(yourname@school.edu, for example). Apple does not provide deployment
services management options to unsupervised email accounts
(yourname@gmail.com or yourname@yahoo.com, for example), and your ID will
not be eligible for these programs if it has been used for any other Apple
services in the past.
● The next step is identity verification. You will be instructed to check your email
to continue the setup process.
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6. ● This is the email you will receive. Make note of the temporary password Apple
has assigned to your account.
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7. ● In order to continue the registration process, you will need to enable two-step
verification and create security questions for your new account. You can
accomplish this by clicking the link at the top of your verification email.
● Selecting the “My Apple ID” link in your email will take you to Apple’s ID
management site. Sign in using your new school-connected Apple ID.
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8. ● The temporary password Apple provides expires upon first login, so you’ll be
asked to reset it before you continue.
● Next, you’ll be required to provide your birthday and set up one unique security
question.
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9. ● When you arrive at the ID management page, you’ll need to set up account
security by enabling two-step authentication and adding answers to security
questions generated by Apple.
● Click “Get Started” beneath the Two-Step Verification section of the page.
Read the explanation and click “Continue”.
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10. ● Add a phone number to be used for identity confirmation.
● Print your recovery key. You won’t have any other way to access your account
if you forget your password, so this step is particularly important.
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11. ● Enter your recovery key, then click “Confirm”.
● Indicate that you accept the conditions and terms by clicking the checkbox.
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12. ● Click the “Enable two-step Verification” button at the bottom of the page and
you can now begin the DEP enrollment process.
● Once you’ve enabled two-step authentication, you can go back to
deploy.apple.com and sign in. There will be three steps left in the registration
process: verification contact details, institution contact details, and a review of
information.
● Provide contact information for a school building or district leader who can verify
your legal authority as an administrator of Apple’s programs.
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13. ● Add your institution’s address and Apple Customer Number. If you aren’t sure
what your customer number is, contact your Apple Account Executive.
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14. ● The final step in creating your account is reviewing your enrollment details. If the
information is accurate, submit your responses.
● When you click the submit button, your verification contact person will receive an
email. Once he or she authorizes your account, you’re ready to sign up for a
specific volume services programs. Before you do that, you’ll need to make
sure your institutional Apple ID is set up to work with deploy.apple.com.
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15. Signing up for DEP
Access to Apple’s Volume Services Portal is available at deploy.apple.com, so sign in
and continue the DEP enrollment process.
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16. ● Click “Admins” on the sidebar. This will give you a chance to add yourself as an
administrator.
● Select “Add Admin Account”.
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28.
Assigning Devices by Order Number
The next step in the enrollment process is assigning your devices to the MDM you just set up.
Use the sidebar to navigate to “Assign by Order Number” if you have an order number from
Apple and would like to assign all devices associated with that number. Assigning by order
number will enroll all devices that are part of an order without exception. To enroll a selection of
devices from an order, scroll down to Section IV, Assigning Devices by Serial Number.
● Use the sidebar to select “Assign by Order Number”.
● Assigning by Order Number is a two step process. First, input the order number of the
devices you want to assign.
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32. Assigning Devices by Serial Number
If you don’t have your order number or don’t want to assign all devices in an order to the same
MDM, you can use individual device serial numbers to manage devices.
● Start by using the sidebar to select “Assign by Serial Number”.
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