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How Individual Differences and Task Load May Affect Feedback Use When Learning a New Task Christopher M. Kelley & Anne Collins McLaughlin North Carolina State University September  26, 2008
Some Definitions Feedback - Information from an external source about performance meant to guide learning (Kluger & DeNsi, 1996).  Performance vs. Learning measures (Brosvic, Dihoff, Epstein, & Cook, 2006; McLaughlin, 2007; Salmoni, Schmidt, & Walter, 1984; Schmidt & Bjork, 1992)  Feedback support (McLaughlin, 2007)
Conceptual	Directive Rare		             Every Trial Lengthy Delay 	                Immediate SUPPORT    Low	High Introduction to Feedback Parameters Content 	information contained in feedback (FB) Frequency 	absolute or relative; generally # of trials receiving FB Timing amount of delay between precipitating action and FB
Conflicting Models Effects of Feedback Support Less Feedback Support More Feedback Support ,[object Object]
Feedback support becomes a crutch
Increases exploration
Feedback used to free up cognitive resources,[object Object]
The Role of Cognitive Resources
A Measure of Cognitive Resources Working memory capacity is the amount of attentional processes available to an individual as well as the ability to focus and allocate these processes  ((Engle, Kane & Tuholski, 1999 ).
Present Study Control for cognitive resources Control for task demand
Method Purpose:  To investigate the relationship between cognitive resources, task demand and the feedback required to learn a cognitive task Participants Younger Adults  Task Simple & complex version Feedback Summary High Design Between Participants Independent Variables Feedback Support Task Demand Age (quasi) Dependent variables Performance in Acquisition Retention
Procedure 3 days Complete ability tests Acquisition (18 trials) Retention (12 trials) Feedback No Feedback Retention Test More Less
The Task: Furniture Factory Decisions Results Employee 1 Job Goal Performance Feedback Reward Was it fair? Employee 2 Job Goal Performance Feedback Reward
Pilot Study Participants 8 low WMC and 12 high WMC 2 (Feedback specificity: low, high) × 2 (WMC: low, high)× 3 (Exploration strategy: systematic, unsystematic) factorial
Acquisition Results	 Main effect of FB
Retention Results Participants in high FB specificity demonstrated more learning, although results did not reach significance
Retention Results Con’t High FB, High WMC > Low FB, High WMC
Retention Results Con’t Regression analysis indicates WMC, exploration strategy and acquisition performance significantly predict retention test performance

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HFES 2008 Proceedings Presentation

  • 1. How Individual Differences and Task Load May Affect Feedback Use When Learning a New Task Christopher M. Kelley & Anne Collins McLaughlin North Carolina State University September 26, 2008
  • 2. Some Definitions Feedback - Information from an external source about performance meant to guide learning (Kluger & DeNsi, 1996). Performance vs. Learning measures (Brosvic, Dihoff, Epstein, & Cook, 2006; McLaughlin, 2007; Salmoni, Schmidt, & Walter, 1984; Schmidt & Bjork, 1992) Feedback support (McLaughlin, 2007)
  • 3. Conceptual Directive Rare Every Trial Lengthy Delay Immediate SUPPORT Low High Introduction to Feedback Parameters Content information contained in feedback (FB) Frequency absolute or relative; generally # of trials receiving FB Timing amount of delay between precipitating action and FB
  • 4.
  • 7.
  • 8. The Role of Cognitive Resources
  • 9. A Measure of Cognitive Resources Working memory capacity is the amount of attentional processes available to an individual as well as the ability to focus and allocate these processes ((Engle, Kane & Tuholski, 1999 ).
  • 10. Present Study Control for cognitive resources Control for task demand
  • 11. Method Purpose: To investigate the relationship between cognitive resources, task demand and the feedback required to learn a cognitive task Participants Younger Adults Task Simple & complex version Feedback Summary High Design Between Participants Independent Variables Feedback Support Task Demand Age (quasi) Dependent variables Performance in Acquisition Retention
  • 12. Procedure 3 days Complete ability tests Acquisition (18 trials) Retention (12 trials) Feedback No Feedback Retention Test More Less
  • 13. The Task: Furniture Factory Decisions Results Employee 1 Job Goal Performance Feedback Reward Was it fair? Employee 2 Job Goal Performance Feedback Reward
  • 14. Pilot Study Participants 8 low WMC and 12 high WMC 2 (Feedback specificity: low, high) × 2 (WMC: low, high)× 3 (Exploration strategy: systematic, unsystematic) factorial
  • 15. Acquisition Results Main effect of FB
  • 16. Retention Results Participants in high FB specificity demonstrated more learning, although results did not reach significance
  • 17. Retention Results Con’t High FB, High WMC > Low FB, High WMC
  • 18. Retention Results Con’t Regression analysis indicates WMC, exploration strategy and acquisition performance significantly predict retention test performance
  • 19. Application Results of full study used to develop guidelines for individual training Develop more effective feedback prescriptions Creating a better match between individual characters and requirements for learning a new cognitive task
  • 20. Acknowledgements The Learning, Aging, and Cognitive Ergonomics Lab at NC State University www.lacelab.org

Notas do Editor

  1. Working memory is a good measure of cognitive resources for learning. Highly correlated with reasoning and fluid intelligence.
  2. Control for cognitive resources in an extreme groups design with high and low working memory capacity (WMC) learners Control for task demand by manipulating the amount of feedback learners receive while learning a new task