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LeadConversion:6StepsToPatchingYourProfitLeaks
Turning Data Into Dollars:
Content Marketing
Google &
Facebook
Advertising
Search Engine
Optimization
Website/CMS
Social Media
Reviews &
Reputation
Maps & Local
Directories
The Complete Digital Marketing Solution for Contractors
Partner with Surefire Social to drive traffic & leads to your business
Jeff White
Certified Marketing
Coach,
Surefire Social
Tim Musch
Director of Business
Development,
MarketSharp
Today’s Hosts
LeadConversion:6StepsToPatchingYourProfitLeaks
Hang Around Until The End!
LeadConversion:6StepsToPatchingYourProfitLeaks
Do You Think You and
Your Staff Can Get
10% Better At Your
Sales and Marketing
Effectiveness?
LeadConversion:6StepsToPatchingYourProfitLeaks
Grow Your Business
This Year By 61%
While...
Only Getting 10% Better
At What You Do!
LeadConversion:6StepsToPatchingYourProfitLeaks
Today’s Free Resources…
www.marketsharp.com/resources
LeadConversion:6StepsToPatchingYourProfitLeaks
Who Is This Man?
LeadConversion:6StepsToPatchingYourProfitLeaks
“The Times They
Are a-Changin”
Bob Dylan - 1964
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
Research Online,
Gather Info
Web Inquiry,
Inbound/Outbound
Call, Shows/Events
Further Online
Research, Sales
Presentation
Sales Presentation,
Lead Nurturing
Job Management,
Production,
Service,
Repeat/Referral
Customer Feedback,
Online Reviews,
Social Media, etc.
LeadConversion:6StepsToPatchingYourProfitLeaks
Your Job… Simplified!
LeadConversion:6StepsToPatchingYourProfitLeaks
“Build a better mousetrap
and the world will beat a
path to your door”
...Ralph Waldo Emerson
LeadConversion:6StepsToPatchingYourProfitLeaks
Good Advice!
“…the best way to put
distance between you
and the crowd, is to do
an outstanding job with
information (data). How
you gather, manage,
and use information
will determine whether
you win or lose.“
- Bill Gates
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
“Gentlemen, This is a Football!”
Vince Lombardi
Coach - Green Bay
Packers
1958-67
Properly Inflated
The Basics!
LeadConversion:6StepsToPatchingYourProfitLeaks
Your
Marketing/Sales
Process
The Lead
Generating
Inquiries
The Call
Lead
Warming
The
Presentation
Follow-up
Lead
Nurturing
Repeat
and
Referral
Strategies
The Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
Presentation
Skills
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.)
Your Marketing/Sales Process
The Lead
Killer USP
Proximity Marketing
Web Strategies
(get some help)
Media
Shows/Events
LeadConversion:6StepsToPatchingYourProfitLeaks
What’s Your USP?
Do You Really
Have One?
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
“You’ve got to start with
the customer experience
and work back to
the technology…
not the other
way around.”
- Steve Jobs
LeadConversion:6StepsToPatchingYourProfitLeaks
Great Brainstorming Tool!
www.marketsharp.com/resources
LeadConversion:6StepsToPatchingYourProfitLeaks
The Purple Cow
Author: Seth Godin
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
Your Web Strategies
MORE Than a Website…
Get Some Help!
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Business Digital
Footprint
❑ Micro Moments
❑ What does Google
want?
More Than a Website
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Do I have quality traffic?
❑ How well is traffic converting?
❑ What sources convert best?
Evaluating Top of Funnel
LeadConversion:6StepsToPatchingYourProfitLeaks
Peel the onion
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Sources of traffic
❑ Sticky website
❑ Conversions
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Digital Footprint Grade = A+
❑ High Quality Traffic
❑ Easy Conversions
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ UTM Tracking
❑ “Google URL Builder”
mywebsite.com/?utm_source=google-my-business
WANT HELP?
Send an email to Lauren.M@surefiresocial.com for help
using the Google URL builder and our services
LeadConversion:6StepsToPatchingYourProfitLeaks
Shows and Events
Touch
Anywhere
To Enter
LeadConversion:6StepsToPatchingYourProfitLeaks
New Siding New Windows
New Roof New Kitchen
Should You Be Our Lucky Winner,
Which of the Following Would You Select…
Shows and Events
LeadConversion:6StepsToPatchingYourProfitLeaks
Shows and Events
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
Presentation
Skills
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.)
The Call
Improve Response Time
(huge)
Call Analytics
Training and Scripting
Your Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
Web Response Performance
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ How Many Calls?
❑ Mobile-friendly?
❑ Call Sources?
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
Presentation
Skills
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.)
Lead Warming
First Impressions Matter
Social Proof
Email Communication
Your Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
Lead Warming
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
Presentation
Skills
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.)
The Presentation
Ongoing Sales Training
Implement Technology into
Presentations
Your Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
Presentation
Skills
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.) Lead Follow-up
The 60% Rule
Enable Purchase on
THEIR Time
Lead Nurturing
Asset Recovery
Your Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
The Conversion Potential of Your Leads
(10 Leads)
30% (now) + 42% (later) = 72% Conversion Potential!
Buy Now
3
Don’t Buy Now
7
4.2
2.8
LeadConversion:6StepsToPatchingYourProfitLeaks
Recover Lost Leads With Lead Nurturing
Lead
Nurturing
Now Buyers
Future Buyers
(60% of Unsold Leads)
LeadConversion:6StepsToPatchingYourProfitLeaks
Lead Nurturing – Follow-Up On Cruise Control
LeadConversion:6StepsToPatchingYourProfitLeaks
The Lead
(generating inquiries)
The Call
(inbound/outbound)
Lead Warming
(pre-approach activities)
The
Presentation
Systematic
Lead Follow-up
(lead nurturing, asset
recovery)
Repeat/Referral
Strategies
(customer replication,
online reviews, etc.) Repeat/Referral
Remarkable
Client Feedback
Online Reviews
Proactive Repeat and
Referral Activities
Your Marketing/Sales Process
LeadConversion:6StepsToPatchingYourProfitLeaks
Client
Feedback
LeadConversion:6StepsToPatchingYourProfitLeaks
A Lesson In Knowing
Your Numbers...
UPS trucks drove 2.5 billion miles last year, but the company says
it’s research found by doing ONE THING saved driving 28,541,472
million miles, and three million gallons of fuel.
Any Idea What It Is?
LeadConversion:6StepsToPatchingYourProfitLeaks
KPI’s
(Key Performance Indicators)
LeadConversion:6StepsToPatchingYourProfitLeaks
Grow Your Business
This Year By 61%
While...
Only Getting 10% Better
At What You Do!
LeadConversion:6StepsToPatchingYourProfitLeaks
Great Brainstorming & Motivation Tool!
The Compounding Effect of Microgains!
LeadConversion:6StepsToPatchingYourProfitLeaks
Great Brainstorm Tool...
LeadConversion:6StepsToPatchingYourProfitLeaks
Additional Resource...
www.marketsharp.com/resources
LeadConversion:6StepsToPatchingYourProfitLeaks
How To Put It
All Together?
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Business Digital
Footprint
❑ Micro Moments
❑ What does Google
want?
More Than a Website
LeadConversion:6StepsToPatchingYourProfitLeaks
❑ Choose the right partners
❑ Understand skillsets you need
❑ Gather, manage, use data
More Than a Website
LeadConversion:6StepsToPatchingYourProfitLeaks
Digital
Dashboard
LeadConversion:6StepsToPatchingYourProfitLeaks
Dashboard Integration
❑ Funnel Visibility
❑ Integrated Systems
❑ Gather, Manage, Use Data
❑ Make Better Decisions
LeadConversion:6StepsToPatchingYourProfitLeaks
According to Michael Gerber (best
selling author of The E-Myth)…
“In order for any business to succeed,
it must first become a system,
so that the business functions
exactly the same way every
time… down to the very
last detail.”
LeadConversion:6StepsToPatchingYourProfitLeaks
www.marketsharp.com
LeadConversion:6StepsToPatchingYourProfitLeaks
What To Do Next...
LeadConversion:6StepsToPatchingYourProfitLeaks
Brainstorm Meeting…
www.marketsharp.com/resources
LeadConversion:6StepsToPatchingYourProfitLeaks
To Sum Up…
Realize That The Times Are
ALWAYS Changing (keep up)!
Understand That Your Data
= Your Dollars
Never Forget
“The Basics”
of the Business
Remember “The Customer
Experience” is at the Core
of Your Success
LeadConversion:6StepsToPatchingYourProfitLeaks
Reality Thinking…
If You Do What You’ve
Always Done…
You’ll Get What You’ve
Always Got!
Less Than
Are you interested in getting
a website & local search
visibility checkup or a copy
of this presentation?
Call
703-788-6730
or
Email
Lauren.M@surefiresocial.com
LeadConversion:6StepsToPatchingYourProfitLeaks
And The Winner Is…
LeadConversion:6StepsToPatchingYourProfitLeaks
Turning Data Into Dollars:

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