In this presentation, we will discuss 5 benefits of using Salesforce Commerce Cloud for eCommerce Businesses. Salesforce Commerce Cloud is the undisputed leader in the world of customer relationship management products, services, and capabilities, especially when it comes to agility, scalability, and operations.

1. 5 Benefits Of
Using Salesforce
Commerce Cloud
For eCommerce
Businesses
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2. Salesforce Commerce Cloud
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Salesforce Commerce Cloud is the undisputed leader in the world of
customer relationship management products, services, and capabilities,
especially when it comes to agility, scalability, and operations.
This is primarily because Salesforce Commerce Cloud significantly cuts
down the requirement of using multiple tools for analyzing marketing
efforts, tracking the volume of sales, scaling up operations, and managing
all activities through a single and unified platform.

3. What Does Salesforce Commerce Cloud Do?
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Salesforce Commerce Cloud is a future-proof and comprehensive
cloud-based eCommerce platform that helps enterprises create
engaging and intelligent shopping experiences for customers
across a series of channels, including but not limited to web,
social, mobile, store, etc.
The best thing is that Salesforce Commerce Cloud facilitates
excellent customer service and support across a wide range of
channels and platforms.
One of the biggest advantages of Salesforce Commerce Cloud
over other cloud-based eCommerce platforms is its unique built-
in predictive intelligence. Einstein AI from Salesforce, one of the
most advanced and powerful built-in predictive intelligence
systems, helps enterprises deliver unmatched shopping
experiences.

4. Salesforce Commerce Cloud B2B & B2C
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It is interesting to note here that the CRM giant offers two full-
fledged eCommerce solutions namely Salesforce B2B Commerce
and Salesforce B2C Commerce.
These solutions can be leveraged by retailers and organizations
to manage order fulfillment, content, data management, analysis,
customer service management, marketing, and more.

5. 5 Advantages Of Salesforce Commerce Cloud
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Focus on Rich
Mobile
Experience
State-of-the-
Art
Marketing
Tools
Top of the
Line
Customer
Support
International-
ization of
Storefronts4
Predictive
Intelligence –
Salesforce
Einstein AI

6. Einstein AI, a next-generation artificial intelligence
platform, can be used by retailers and organizations for
augmenting the usage of artificial intelligence tools,
strategies, and platforms for eCommerce businesses.
Using Einstein AI, users can get rid of third-party
extensions and manual data analysis.
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State-of-the-Art Marketing Tools
Predictive Intelligence – Salesforce Einstein AI
Salesforce Commerce Cloud includes some of the most
innovative and out-of-the-box marketing tools using
which content creative, brand marketers, and merchants
can create and nurture brand awareness, acceptability,
and loyalty. These tools can also be utilized to pitch the
right product to the right customer at the right time and
place to take the sales and conversion rate to the highest
peaks.

7. Salesforce Commerce Cloud allows users to benefit from a mobile-friendly eCommerce store by
emphasizing on the mobile-first approach and providing optimal shopping experience to mobile users.
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Internationalization of Storefronts
Using Salesforce Commerce Cloud, users can easily harness its attributes to manage multi-languages,
multi-currencies, and multiple processes.
Salesforce Commerce Cloud is also advantageous for effortlessly managing product data sets for various
stores without any challenges. It is also helpful for managing different forms of intricacies such as product
availability, pricing, billing, etc.
Focus on Rich Mobile Experience

8. Salesforce, the world's number 1 Customer
Relationship Management (CRM) platform,
provides round-the-clock and undivided support
to all its merchants that further helps them run
seamlessly 24/7/365. In addition to this, the
support offered by Salesforce Commerce Cloud
tools and support staff covers comprehensive
issues ranging from code fixes to upgrading
security patches, and the list goes on.
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Top of the Line Customer Support

9. cloud.analogy info@cloudanalogy.com +1(415)830-3899
If you are looking for expert assistance on data migration to Salesforce Commerce Cloud to harness its jaw-dropping
benefits, the expert Salesforce Commerce Cloud developers at Cloud Analogy (a premier ISO 9001 and 27001 certified
Salesforce Silver Consulting Partner and CRM implementation partner) would be happy to assist you.

10. Thank You
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