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Influencing  Consumer behavior  In world  2.0 An Introduction to Cloud9 Media
Cloud 9 Media  Cloud9 Media is a Social Media Conversations Company. We connect brands to communities via technology! Explore the endless possibilities in world2.0 with Facebook, Twitter, Linked In, You Tube, Blogs and more!
Our World  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where is the Audience  2/3 of the Global internet population is on Social Networks  AC Neilson Survey 2009 Visiting Social Networking sites is the 3 rd  most popular activity online ahead of Email  Source AC Neilson  50% of all Indians on the internet are on social networks 19 Million Indians spend their Time on social network everyday Source - Comscore
Challenge Faced by Brand Marketers  2/3  of the economy  is now influenced by  Personal Recommendations…. (Source: McKinsey Quarterly) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Increase Brand Awareness –  Advertising  Build the brand amongst Buyers–  PR & Events Create Needs  -  Advertising  Clarify Price Positioning and Showcase Range –  Direct Marketing  Get Feedback –  Direct Marketing & BTL Influence Perception-  PR & Events Traditional Marketing & Communications
Solution in the Internet CLOUD Increase Brand Awareness  Build the brand amongst Buyers Create Needs  Clarify Price Positioning and Showcase Range Get Feedback  Influence Perception
By shaping and guiding conversations marketers today can  Make their brand More Approachable  More Desirable  More Sharable  Than ever before!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROI on social media
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We Are… Cloud Media
Our Services Cloud9 Media services span across verticals and audience segments. Our services combine  art and science of creating consumer guided content  and  placing it in the media trusted  & frequented by your  consumer  is the baseline for Social Media communications.  By listening, reading, and participating, brand marketers have an opportunity to make their brands more approachable and shareable than ever before! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Experience & Reach into Social Media Client:  Nike India  Campaign: EPL4India & ibhola2010 Reach:  3.7  Million Conversations  Client:  John Keells Foods  Campaign: Sasha Keells  Reach:  3.0  Million Conversations  Client:  Lerros India  Campaign: Officially Casual  Reach:  2.1  Million Conversations  Client:  Eat Out Delhi  Campaign: Eat Out Delhi  Reach:  4.5  Million Conversations  Client :  D&A Retail Campaign: Style D&A  Reach:  1.0  Million Conversations
Select Clients
Objective :  Use Social Media as Blue Ocean strategy To create product awareness in the category and generate sales  Situation: John Keells Foods – Sri Lankan Food & Hospitality Giant enters crowded Indian Market for Processed Continental Meat Products – meets stiff competition from home grown incumbents . Solution: Brand Messenger –   Cloud 9 Media created  Sasha Keells   -  the brand personality on social media  Love & Food –  Cloud 9 Media created brand interactions via occasions and recipes using Keells Products on  Sasha’s Blog  ‘ Gourmet Affairs’ Over  274,000  friends, followers, visitors created  3 Million  messages In 30 Days Via Facebook, Twitter Followers, Blog posts Social Commerce  For  Keells Foods India:  Influencing buying behaviors using Social media Case Study
Solution: Social Network for Soccer Fans  www.epl4india.com Network and related properties on Facebook and Twitter reached  185,853 People in 30 Days of launch  Conversations around English Premier League generated  3.7 Million  Unique Messages in a month. ,[object Object],[object Object],[object Object],[object Object],[object Object],Situation: World’s  largest sports wear brands wants to listen in and engage in conversations of its key consumers – Soccer Fans (M/15- 35)  Case Study Shaping Fans conversations and brand perception for NIKE
Social Commerce & Conversations for Lerros India:  Influencing buying behaviors using Social media Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SOLUTION & CREATVITIY  Social media campaign guided by a blog based network, this was created to help showcase The complete Lerros Range along with pictures and videos. A multi-media campaign helps capture and retain the attention of the consumer. Officially Casual  A social media campaign dedicated to promoting Lerros Casual Wear amongst  The Youth and young at heart.  Creating Buzz and Customer Engagement using  Facebook,  Ning  and  Twitter   Result 91% Increase in awareness on Facebook & 40% increase in Sales Via Facebook Promotions
Social Commerce & Conversations for Lerros India:  Influencing buying behaviors using Social media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SOLUTION & CREATVITIY  Social media campaign guided by a blog called Style D&A. This blog carried extensive  Product reviews of all D&A products (Shoes &Bags) and promoted them via Facebook  Pages, Groups and Characters.  Daily viral connect to over 150,000 Delhiites  Increase in sales by 35% during special promotions  Case Study
Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Online Perception & Reputation Management  Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],SOLUTION & CREATVITIY  The online audience today follows  Blogs, online newswires, social Networks, Domain specific blogs & journals, content created by others users. For ORM project for the CEO of a India’s leading financial consultancy eOmega used web2.0 tools such as Blogs, News index directories, Social Bookmarking sites, Networks, etc extensively Result  All leading search engines Google, Yahoo, MSN, Bing wiped clean of all negative publicity and old news
So what’s the BEST way to communicate on Social Media?
Two Ways to do it ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Engagement Model  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ready to get your  Brand Talking? Call Nipun: + 9818450157  [email_address] Call Jay: + 9811044801  [email_address] For more information, please visit  www.cloud9media.biz

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Social Media Marketing - A Cloud9 Perspective

  • 1. Influencing Consumer behavior In world 2.0 An Introduction to Cloud9 Media
  • 2. Cloud 9 Media Cloud9 Media is a Social Media Conversations Company. We connect brands to communities via technology! Explore the endless possibilities in world2.0 with Facebook, Twitter, Linked In, You Tube, Blogs and more!
  • 3.
  • 4. Where is the Audience 2/3 of the Global internet population is on Social Networks AC Neilson Survey 2009 Visiting Social Networking sites is the 3 rd most popular activity online ahead of Email Source AC Neilson 50% of all Indians on the internet are on social networks 19 Million Indians spend their Time on social network everyday Source - Comscore
  • 5.
  • 6. Increase Brand Awareness – Advertising Build the brand amongst Buyers– PR & Events Create Needs - Advertising Clarify Price Positioning and Showcase Range – Direct Marketing Get Feedback – Direct Marketing & BTL Influence Perception- PR & Events Traditional Marketing & Communications
  • 7. Solution in the Internet CLOUD Increase Brand Awareness Build the brand amongst Buyers Create Needs Clarify Price Positioning and Showcase Range Get Feedback Influence Perception
  • 8. By shaping and guiding conversations marketers today can Make their brand More Approachable More Desirable More Sharable Than ever before!
  • 9.
  • 10.
  • 11.
  • 12. Our Experience & Reach into Social Media Client: Nike India Campaign: EPL4India & ibhola2010 Reach: 3.7 Million Conversations Client: John Keells Foods Campaign: Sasha Keells Reach: 3.0 Million Conversations Client: Lerros India Campaign: Officially Casual Reach: 2.1 Million Conversations Client: Eat Out Delhi Campaign: Eat Out Delhi Reach: 4.5 Million Conversations Client : D&A Retail Campaign: Style D&A Reach: 1.0 Million Conversations
  • 14. Objective : Use Social Media as Blue Ocean strategy To create product awareness in the category and generate sales Situation: John Keells Foods – Sri Lankan Food & Hospitality Giant enters crowded Indian Market for Processed Continental Meat Products – meets stiff competition from home grown incumbents . Solution: Brand Messenger – Cloud 9 Media created Sasha Keells - the brand personality on social media Love & Food – Cloud 9 Media created brand interactions via occasions and recipes using Keells Products on Sasha’s Blog ‘ Gourmet Affairs’ Over 274,000 friends, followers, visitors created 3 Million messages In 30 Days Via Facebook, Twitter Followers, Blog posts Social Commerce For Keells Foods India: Influencing buying behaviors using Social media Case Study
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. So what’s the BEST way to communicate on Social Media?
  • 21.
  • 22.
  • 23. Ready to get your Brand Talking? Call Nipun: + 9818450157 [email_address] Call Jay: + 9811044801 [email_address] For more information, please visit www.cloud9media.biz