Introducing Fujitsu South Africa, part of the world-wide Fujitsu Group mentioning its global and local Business Services and its relationship with Information Builders (IB) and some Analyst feedback on IB.

1. Introducing Fujitsu South Africa
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2. Agenda
 Introduction
 Business Services
 Fujitsu South Africa
 Agent for Information Builders
 Analyst Feedback
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3. Introduction
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4. The Fujitsu Group
Ranked fourth in the Three
world for global IT growth
services & computing strategies
systems
Two client perspectives: One integrated IT
addressing both local &
global client needs 4 product & service
portfolio
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5. Corporate roots in Japan
Headquarters: Tokyo, Japan
Established: 1935
President:
Masami Yamamoto
173,000 employees
70 country operations
R&D spend: US$ 2.9 bill. Fujitsu Headquarters
Tokyo, Japan
Research facilities:
Japan, US, UK, Germany,
China
Manufacturing locations: Net sales FY11* US$ 58,016 million
Japan, Asia, Europe,
North America Operating income* US$ 1,284 million
* Fujitsu Group figures for fiscal year ended March 31, 2012. US$ 1 = ¥82
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6. Our growth strategies
Helping our customers’ customers:
 Improving our customers’ businesses, not just their IT
Creating value through environmental commitment:
 Reducing our customers’ environmental footprint
Expanding globally:
 Thinking globally, acting locally
Underpinned by our philosophy
“Through our constant pursuit of innovation,
the Fujitsu Group aims to contribute to the
creation of a networked society that is
rewarding and secure, bringing about a
prosperous future that fulfills
the dreams of people
throughout the world.”
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7. Helping our customers’ customers
Based on insight of end-
user needs, we integrate Understanding
people, processes and IT
to fulfill our customers’
business requirements
Implementation
OUR CUSTOMER’S
OUR CUSTOMER
CUSTOMERS
Optimisation
Service
Improvement
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8. Expanding globally…
As a global company, we assure security and trust.
We provide global delivery and project management.
Sweden
Finland
Northern 5 multi-lingual service desks
Ireland UK Russia supporting 29 languages
Canada Estonia
Germany Potential for a ―follow the sun‖ service
Poland
China
3 global delivery centers (remote
US China Japan
Portugal infrastructure management and
applications management)
5 regional delivery centers
India Thailand
Philippines
Costa Rica
Philippines Fujitsu data centers*
Malaysia
Singapore
Pins denote country not city;
presence not number of locations
Brazil
Australia
South Africa
South Africa
Global
 Scale and integration
 Knowledge, assets and expertise
 Delivery capabilities
 Project management
*A representative selection of our main data center
locations..
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9. Acting locally…
A strong, autonomous,
local management ethos …
Rolf Schwirz
CEO Fujitsu Technology
Solutions/ CEMEA&I Region *
 Fostering local client
relationships Regional service desks: Berlin,
Maarssen, Paris, Johannesburg
 Building on comprehensive local Global delivery centers in CEMEA&I:
insight and understanding Lisbon, Lodz, Kazan
 Supporting local decision- Regional data centers: Paderborn,
Neckarsulm, Maarssen, Zürich,
making Gossau, Madrid, Johannesburg
 Providing the assurance of local
accountability and
responsiveness ...all backed up by our global organisation.
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10. Business Services
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11. Business Services
Fujitsu Global IT Portfolio
Business Services
Application Services
Managed Infrastructure
Services
Product Support Services
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12. Business Services
Fujitsu South African Portfolio
Managed Infrastructure Services
IT Consulting Services
Financial & Remarketing Services
Product Support Services
Business Enablement Services
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13. Fujitsu South Africa
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14. Fujitsu in South Africa
The South African operation is fully integrated with the global Fujitsu Model. As part
of this, it is the location for the Fujitsu Southern Hemisphere call centre supporting
>17000 Europe/UK based end users, a Remote Infrastructure Management (RIM)
facility which has been entrusted with the support of +-3000 servers in Finland, as
well as a S/W development and support centre for Fujitsu in Europe.
Fujitsu offers a full array of IT services, from IT consulting and systems integration to
managed services and outsourcing. An important benefit for our customers is the
ability to harness the expertise and resources of the world wide network of Fujitsu
companies to augment our local capabilities.
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15. Fujitsu in South Africa
 263 employees
 177 service employees
• 40 % application services
• 50% infrastructure services
• 10% field services
 Offices in Johannesburg, Bloemfontein,
Cape Town, Durban and Port Elizabeth
Johannesburg  Reference customers:
• Siemens
• Department of Labour
Bloemfontein • Barclays
Durban • Vodacom
• Makro
• South African Airways
• Western Cape Department of Education
Port Elisabeth • Chevron Caltex
Cape Town • Mangaung Metro
Offices
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16. South Africa
Case Studies
Waterberg
Govt of Botswana
Department of Defence
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17. Agent for Information Builders
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18. Information Builders
Corporate Background
 A major independent global software vendor
 Founded in 1975
 Our core values
 Customer service
 Technology innovation
 1,450 employees in 60 offices
 12,000 major customer sites
 Tens of millions of users
 OEM relationships add 30,000+ sites
 Strong penetration in all major vertical
markets
 Significant industry partnerships
 Long-term partnerships with our customers
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19. Analyst feedback
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20. Why WebFOCUS: Industry Recognition
 Forrester: BI Wave – Market Leader
 Gartner: BI Magic Quadrant – Leader
 Gartner: Managed File Transfer Quadrant – Visionary
 Gartner: Data Integration Quadrant – Visionary
 Gartner: Recognised new comer in Data Quality and MDM Markets
 Ventana Research: Performance Management – Hot Vendor
 Ventana Research: Business Intelligence – Hot Vendor

 Dresner: Wisdom of the Crowds BI Study – Highest Among Peers
 Dresner: Mobile BI Study – Highest Among Peers
 Business Application Research Center (BARC). Information Builders’ BI solution, WebFOCUS,
was ranked highest in overall quality and support in the Enterprise BI Tools peer group. Oct 2011
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21. WebFOCUS supports Gartner leading technologies
WebFOCUS Gartner Top 5 Technologies
Features and Mobile and Social Next Generation Social Analytics Storage class
functionality media tablets communications Analytics memory
and
collaboration
BI Fully Supported Fully Supported Fully Supported Fully Supported Fully Supported
WF Mobile Any Device Portable BI Ease of Use  
Dashboards     
Corporate   Risk Management Collaboration 
Performance
Security Cell level    
Data Quality     
Enterprise     
Search
Visualisation   Gadgets  In Memory Visual
Spatial / Maps GIS Adapter    
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22. Analyst Accolades
Ventana Research
 Ranked #1 by Ventana Research,
and the only vendor to be ranked
as ―Hot‖ in the Ventana Research
Value Index for Performance
Management
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23. Analyst Accolades
Ventana Research
 Rated the highest ―Customer Assurance‖ for Performance
Management Solutions
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24. Gartner’s View on BI SaaS
Gartner outlines three major factors that will expand use and drive BI:
Consumerisation of BI (BI tools must be simple, mobile and ―fun‖);
Support for extreme data performance and emerging data sources
such as social analytics;
BI as a decision platform (Gartner says improved decision making
is the key driver of BI purchases).
The reports also addresses SaaS BI adoption. While only 27% of
respondents were using SaaS BI or intended to do so within 12 months,
Gartner reports steady momentum in SaaS BI adoption.
This is because ―customers appreciate a quick time to value, lower
upfront costs and the ability to leverage external expertise — business
knowledge and/or technical skills — not available in-house‖.
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