1. What is @hand?*
*Everything is @hand! Flip the page to find out more…
www.hand.com
Mobile Solutions for a Workforce In MotionTM

2. @hand Introduction
Corporate Information
• Privately-held, founded in 1998
• HQ in Austin, field office in Houston
• Profitable and self-sustaining since 2003
• 40 employees
• 2011 was another record revenue year
Management team experience from JD Edwards,
Manugistics, Oracle/SUN, Wonderware, Trilogy
Business Summary: @hand offers field mobility software and solutions for large asset-
intensive organizations. @hand empowers the mobile workforce
with mission-critical mobility applications that directly impact
organizational performance.
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3. @hand Target Markets
Oil & Gas Government & Defense
• Oilfield services, Pipeline • Federal agencies
operators, E&P operators
• US Military & defense
• Field service / field contractors
ticketing solutions.
• Experience with US Army,
• Much more complex than Air Force, Navy, and ARNG
typical mobile applications.
Other Industries Indirect
• Engineering Services • Channel partners to
leverage the @hand
• Utilities platform and M-Tier®
• Construction technology to develop
partner-specific solutions.
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4. @hand Core Principles
Solve Complex Problems: @hand delivers sophisticated solutions in
complex customer environments, as well as routine solutions.
Ensure High Levels of User Adoption: @hand designs and implements
our software with an awareness that any mobility project will fail if
users reject it.
Provide an Integrated Mobile Solution Set and a Mobile Platform:
@hand offers a functional solution set as well as a mobile software
architecture that connects to one or multiple backend systems.
Enable Total Work Visibility: @hand provides a self-sufficient system
that manages data capture, data validation, dashboard tracking, and
seamless reporting to backend systems of record.
Leverage Strategic Partnerships for Customer Success: @hand believes
in high-value customer relationships vs. mass-market transaction-based
sales.
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5. @hand Enterprise Mobility Software Model
System-Independent
Balanced Approach: Mobile
mobile solution set &
technology platform. Systems
Management
Technology
Mobile Field Service & Solutions
Development Field Mobility Work Mgmt
Platforms System Applications
Mobile
Balanced Approach:
Application independent data layer &
Extensions strong alignment with back-
end.
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6. @hand Field Mobility Solutions
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7. FMS Solutions
FMS Mobile Asset Management FMS Mobile Field Service FMS Mobile Supply Chain
MAINTENANCE SERVICE EXECUTION RECEIVING
• Work Orders • Service Orders • PO Receipts
• Work Inspection • Sales Orders • Delivery Confirmations
• Work Requests • Service Scheduling • Receipt Discrepancies
• Work Tickets • Time & Expense Tracking
MATERIAL TRACKING
• Discrepancy Reporting
FIELD TICKETING • Material Issues & Returns
OPERATIONS • Field Ticket Forms • Material Transfers
• Rounds & Readings • Electronic Signatures • Inventory Plan Design
• Clearances / Lockout-Tagouts • Document Versioning • Planned Inventory Execution
ASSET TRACKING JOB MANAGEMENT SHIPMENTS & PICKING
• Equipment Inventories • Job Logs • Pick-List Execution
• Location Transfers • Resource Utilization • Shipments Processing
• Hand Receipts • Job Scope Tracking • Sales Order Integration
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8. @hand FMS Dashboard
FMS Dashboard
The FMS Dashboard provides a Web-based
tracking interface for monitoring and managing
mobile activities. The Dashboard can manage
work assignments, transaction approvals, and
the configuration of work plans, such as
inventories and rounds. The Dashboard also
provides an administrative console to track
users, devices, and application status.
• Work Assignment
• GeoView GIS Visualization
• Approval of Mobile Transactions
• Field-level Asset Tracking
• Configure Operator Rounds
• Design Inventory Plans
• System Administration FMS
Database
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9. @hand Value Proposition
Deliver Mobility as a System (“SaaSys”)
@hand offers a self-sufficient system for mobility, removing the need for third-party
components. Provides the flexibility for solutions to grow according to customer needs.
Solution-Centric Platform
@hand provides software that includes industry-proven solution modules and a
technology framework that manages lower-level requirements.
Configure-to-Order Applications
@hand offers the best of both worlds – packaged enterprise software with a strong
configuration layer to tailor solutions for markets and customers.
User Adoption
@hand believes that usability is the most important quality of a mobile solution -
reinforced by technology and design.
Proven Technology
@hand offers a mature software architecture, protected by US patents, and adopted by
many leading Fortune 500 companies and U.S. government agencies (NASA, DoD).
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10. For the most up-to-date information, follow us on:
Our Blog: blog.hand.com
Twitter: www.twitter.com/athandsoftware
LinkedIn: www.linkedin.com/company/hand-corporation
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