Working KnowledgeCSP LLC

Camas, WA - Portland, OR, Northwest US United States

Consulting / Advisory

My name is Bill Kaplan. I am an experienced and independent Knowledge Management (KM) consultant, coach, advisor, and trainer. I have a very business-focused, nonacademic, practical approach to KM evolved from 24 years of hands-on, roll up your sleeves KM solution planning and delivery. KM is a business discipline that is fundamentally about improving business, operational, or mission performance through an improved ability to leverage "what you know about what you do."