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Christophe	
  Deutsch	
  &	
  Carl	
  	
  Viel	
  
	
  
November	
  2011	
  	
  
Bridging university and
applied R&D center
researchers with real
industrial problems
                          2
      Step	
  1	
  :	
  Call	
  for	
  problems	
  
            As	
  a	
  call	
  for	
  papers	
  in	
  a	
  more	
  	
  traditional	
  conference	
  
            $	
  2,000	
  to	
  post	
  a	
  problem	
  for	
  this	
  first	
  year	
  

      Step	
  2	
  :	
  Problems	
  broadcasting	
  
         Selection	
  of	
  the	
  problems	
  that	
  would	
  benefit	
  most	
  from	
  the	
  approach	
  
         «	
  Broadcast	
  of	
  search	
  »	
  	
  approach	
  as	
  for	
  other	
  innovation	
  accelerators	
  
         Support	
  by	
  IDTEQ	
  researchers	
  to	
  well-­‐define	
  the	
  problem	
  	
  (one	
  «	
  ambassador	
  »	
  per	
  seeker)	
  and	
  to	
  
          prepare	
  the	
  seeker	
  for	
  the	
  conference	
  day	
  

      Step	
  3	
  :	
  Finding	
  and	
  motivating	
  solvers	
  
            Finding	
  the	
  best	
  potential	
  solvers	
  by	
  specific	
  broadcasts	
  
            Using	
  IDTEQ’s	
  networks	
  (the	
  power	
  of	
  the	
  R&D	
  organizations)	
  	
  
            Using	
  social	
  media	
  for	
  general	
  broadcast	
  

      Step	
  4	
  :	
  Seeking	
  for	
  solution	
  in	
  a	
  cocreation	
  mode	
  
         transfer	
  from	
  an	
  exclusively	
  online	
  platform	
  approach	
  to	
  a	
  real	
  collaboration	
  between	
  potential	
  
          solvers	
  
         Networking	
  opportunities	
  much	
  larger	
  than	
  the	
  classical	
  one	
  (many	
  problems	
  requiring	
  
          multidisciplinary	
  skills)	
  	
  
	
                                                                                                                                                               3
    December	
  2010	
  	
  
       9	
  months	
  after	
  
        the	
  ideation	
  
       A	
  laboratory	
  to	
  
        experiment	
  open	
  
        innovation	
  
                                        9	
  companies	
  /	
  10	
  problems	
  	
  
                                           Small	
  &	
  large	
  companies	
  
                                           Very	
  precise	
  as	
  well	
  as	
  
                                            complex	
  problems	
  
                                        175	
  solvers	
  	
  
                                           paying	
  200$	
  to	
  participate	
  
                                                                                      4
      Results	
  
         Better	
  understanding	
  of	
  the	
  	
  
          problems	
  
         New	
  ideas	
  
         Ideas	
  confirmed	
  
         networking	
  outside	
  the	
  	
  
          «	
  traditional	
  »	
  network	
  
	
  
      Feedback	
  on	
  the	
  process	
  
         Great	
  experience	
  
         No	
  IP	
  problem	
  during	
  the	
  day	
  (possible	
  to	
  have	
  
          real	
  business	
  discussion	
  in	
  a	
  very	
  open	
  approach)	
  
         Real	
  results	
  after	
  the	
  convergence	
  step	
  
         Somehow	
  destabilizing	
  for	
  some	
  researchers	
  but	
  
          in	
  a	
  very	
  positive	
  way	
                                         5
    Problems:	
  	
  
       Designing	
  a	
  smart	
  urban	
  
        bike	
  helmet	
  (Living	
  LAB	
  of	
  
        Montréal)	
  
       Sensor	
  Networks	
  for	
  the	
  
        analysis	
  of	
  Dynamic	
  
        Complex	
  Phenomena:	
  
        Challenges	
  and	
  Perspectives	
  
        (DMR	
  a	
  division	
  of	
  Fujitsu	
  
        Consulting	
  Canada	
  inc.)	
  

    Interesting	
  facts	
  during	
  the	
  
     event:	
  	
  
       Fusion	
  of	
  the	
  2	
  solver	
  teams	
  
        after	
  half	
  of	
  the	
  process	
  
                                                          6
    A	
  problem	
  with	
  critical	
  
     consequences	
  
       Either	
  they	
  find	
  a	
  solution	
  or	
  the	
  
        manufacturing	
  plant	
  closes	
  down	
  
       Finding	
  innovative	
  applications	
  
        using	
  offline	
  coaters	
  at	
  Kruger’s	
  
        plant	
  in	
  Trois	
  Rivières	
  

    3	
  solutions	
  proposed	
  
       3	
  new	
  products	
  were	
  proposed	
  
        (paper	
  tarpaulin	
  to	
  preserve	
  soil	
  
        humidity)	
  
       Possible	
  only	
  thanks	
  to	
  non-­‐obvious	
  
        participation	
  of	
  a	
  researcher	
  from	
  
        the	
  agro-­‐environment	
  domain	
  	
  

    Results	
  
       Two	
  applied	
  R&D	
  centers	
  have	
  
         proposed	
  a	
  project	
  to	
  Kruger	
  
    Problem	
  
       Remove	
  Hydraulics	
  from	
  refuse	
  
         trucks	
  

    Context	
  
       100	
  hours	
  already	
  spent	
  trying	
  
        to	
  find	
  a	
  solution	
  
       Needed	
  to	
  «	
  get	
  out	
  of	
  the	
  box	
  »	
  
        and	
  far	
  from	
  their	
  own	
  
        paradigms	
  

    Results	
  
       This	
  event	
  provided	
  answers	
  
        never	
  imagined	
  before	
  
       The	
  proposed	
  approaches	
  are	
  
        much	
  further	
  than	
  removing	
  the	
  
        Hydraulics	
  
    60%	
  of	
  the	
  seeking	
  companies	
  	
  
     have	
  stayed	
  in	
  contact	
  with	
  people	
  	
  
                                                                                          Perceived	
  Impact	
  by	
  the	
  9	
  seeking	
  
     met	
  during	
  the	
  event	
  near	
  to	
  one	
  	
                            companies	
  10	
  month	
  after	
  the	
  event	
  	
  
     year	
  after	
  the	
  event	
  
       Norbord	
  has	
  developed	
  sustained	
  relations	
  	
                                        Networking	
                                                                      7,3	
  

          with	
  FP	
  Innovation,	
  Oléotech	
  &	
  Serex.	
               Real	
  business	
  dev.	
  Opportunities	
                                                      6,3	
  
    The	
  largest	
  perceived	
  impact	
  is	
  the	
  	
  
                                                                                                               Visibility	
                                                          7,0	
  
     networking	
  
                                                                                        Problem	
  solving	
  progress	
                                                                  7,2	
  
       “It	
  would	
  have	
  taken	
  us	
  months	
  to	
  meet	
  	
  
        all	
  these	
  people	
  and	
  furthermore	
  they	
  	
                                                              0	
     1	
     2	
     3	
     4	
     5	
          6	
          7	
     8	
     9	
   10	
  
        were	
  interested	
  in	
  our	
  problem!”	
  Alouette	
  
       “I	
  have	
  been	
  able	
  to	
  meet	
  with	
  a	
  company	
  	
  
        I	
  tried	
  to	
  reach	
  for	
  months”	
  A	
  solver	
  
    Real	
  business	
  opportunities	
  appeared	
  but	
  not	
  for	
  all	
  participants,	
  we	
  
     expect	
  that	
  these	
  will	
  increase	
  in	
  the	
  following	
  years	
  
       First	
  year	
  was	
  a	
  laboratory	
  and	
  some	
  companies	
  tried	
  it	
  with	
  problems	
  of	
  lesser	
  
          immediate	
  impact	
  
                                                                                                                                                                                                                             9
    50%	
  of	
  the	
  seeking	
  companies	
  are	
  actively	
  working	
  on	
  
     solutions	
  suggested	
  during	
  the	
  event	
  and	
  collaborate	
  
     with	
  partners	
  met	
  during	
  the	
  event.	
  
       Kruger	
  &	
  two	
  applied	
  R&D	
  centers	
  tested	
  the	
  proposed	
  
        approach	
  (paper	
  tarpaulin	
  instead	
  of	
  plastic)	
  in	
  the	
  field	
  this	
  
        summer.	
  Feasibility	
  has	
  been	
  demonstrated.	
  Improvements	
  
        required	
  to	
  become	
  a	
  viable	
  product,	
  further	
  tests	
  are	
  planned.	
  
       Steris	
  has	
  subcontracted	
  a	
  technology	
  transfer	
  organisation	
  to	
  
        validate	
  the	
  cooling	
  system	
  approach.	
  
       Norbord	
  has	
  confirmed	
  that	
  their	
  approach	
  is	
  economically	
  the	
  
        best	
  on	
  the	
  market	
  at	
  the	
  moment	
  after	
  a	
  study	
  done	
  with	
  an	
  
        R&D	
  center	
  
    100%	
  seeking	
  companies	
  have	
  an	
  interest	
  in	
  
     participating	
  to	
  a	
  second	
  edition	
  of	
  the	
  event.	
  
       Even	
  the	
  companies	
  that	
  have	
  apparently	
  no	
  direct	
  benefits.	
  	
  
       For	
  smaller	
  companies	
  the	
  cost	
  may	
  have	
  a	
  negative	
  impact	
  


                                                                                                              10
    Increased	
  collaboration	
  amongst	
  the	
  applied	
  R&D	
  centers	
  
       IDTEQ,	
  a	
  group	
  of	
  5	
  applied	
  R&D	
  centers,	
  are	
  increasing	
  their	
  collaboration	
  
         through	
  roadmap	
  exchange	
  sessions,	
  common	
  training	
  planning,	
  infrastructure	
  
         exchanges	
  and	
  large	
  implication	
  in	
  the	
  second	
  QSS	
  edition	
  (support	
  for	
  the	
  
         seekers)	
  	
  
    Consortium	
  creation	
  around	
  the	
  «	
  seek	
  solutions	
  »	
  approach	
  
       QSS	
  partners	
  are	
  industrials	
  (Assentry,	
  Gris	
  vert),	
  applied	
  R&D	
  (IDTEQ),	
  
        economic	
  development	
  organisation	
  (QI)	
  International	
  organisations	
  (ISPIM)	
  	
  
       QSS	
  advisory	
  board:	
  Open	
  innovation	
  expert	
  (Frank	
  Piller),	
  Governmental	
  
        organisations	
  (CRSNG,	
  Cefrio)	
  	
  
    Visibility	
  of	
  Quebec	
  city	
  as	
  a	
  dynamic	
  region	
  to	
  solve	
  problems	
  
       We	
  have	
  created	
  the	
  local	
  open	
  innovation	
  “seek	
  solutions”	
  approach	
  
    Better	
  understanding	
  of	
  open	
  innovation	
  by	
  the	
  local	
  innovation	
  
     ecosystem	
  
       Cultural	
  change	
  comes	
  from	
  people	
  understanding	
  new	
  paradigms	
  
    QSS	
  inspired	
  events	
  have	
  taken	
  place	
  since	
  last	
  December.	
  
       For	
  industrial	
  networks	
  
       Inside	
  companies	
  
    International	
  interest	
  for	
  “local	
  open	
  innovation”	
  
                                                                                                                           11
    Second	
  edition	
  of	
  Quebec	
  seeks	
  solutions	
  -­‐	
  May	
  15	
  &	
  16,	
  2012	
  
       Quebec	
  International	
  in	
  collaboration	
  with	
  ISPIM	
  and	
  IDTEQ	
  will	
  host	
  the	
  event	
  
       Call	
  for	
  Problem	
  is	
  open	
  until	
  January	
  13th.	
  
       The	
  event	
  will	
  also	
  include	
  a	
  pre-­‐conference	
  on	
  open-­‐innovation	
  
    A	
  value	
  proposition	
  available	
  around	
  the	
  concept:	
  
       The	
  “seek	
  solutions”	
  approach	
  is	
  available	
  for	
  other	
  cities	
  /	
  regions	
  to	
  
         experiment	
  this	
  problem-­‐solving	
  event	
  
          ▪  A	
  half-­‐day	
  «	
  training	
  »	
  session	
  will	
  be	
  held	
  after	
  the	
  2012	
  QSS	
  event	
  
          ▪  Support	
  to	
  organize	
  and	
  animate	
  the	
  event	
  available.	
  
          ▪  Customized	
  Web	
  platform	
  available	
  
       Customized	
  “seek	
  solutions”	
  approach	
  available	
  to	
  hold	
  the	
  event	
  within	
  a	
  large	
  
        companies,	
  in	
  parallel	
  to	
  a	
  thematic	
  conference,	
  within	
  an	
  industry	
  cluster,	
  for	
  
        governments	
  or	
  institutions.	
  
       The	
  intent	
  is	
  to	
  further	
  develop	
  the	
  «	
  Seek	
  Solutions	
  »	
  approach	
  and	
  to	
  help	
  
        industries,	
  conferences,	
  cities	
  and	
  regions	
  to	
  use	
  it	
  in	
  order	
  to	
  increase	
  the	
  
        productivity	
  and	
  collaboration	
  on	
  a	
  local	
  basis	
  using	
  OI	
  techniques	
  
                                                                                                                                     12
 
                         Visit	
  us	
  at	
  
       www.quebec-­‐solutions.com	
  
              &	
  	
  See	
  you	
  next	
  May	
  	
  
       at	
  QSS	
  2012	
  in	
  Québec	
  City	
  

                                                           13
Companies	
  working	
  on	
  solutions	
  
    90%	
  of	
  the	
  seeking	
                          initiated	
  at	
  QSS	
  and	
  that	
  stayed	
  in	
  
                                                            contact	
  with	
  people	
  met	
  during	
  the	
  
     companies	
  have	
  stayed	
  in	
                    event	
  
     contact	
  with	
  people	
  met	
                                                  No	
  
                                                                                        11%	
  
     during	
  the	
  event	
                                                Yes	
  
                                                                           89%	
  
                                                                                              NDA	
  or	
  Contract	
  signed	
  
    30%	
  have	
  signed	
  NDAs	
  
     with	
  potential	
  partners	
                                                                                                                        Yes	
  
     showing	
  real	
                                                                                                                 No	
  
                                                                                                                                                            33%	
  

     collaboration	
  exchanges	
                                                                                                     67%	
  

                                                                            Fujitsu	
  -­‐	
  DMR	
  
    Seekers	
  have	
  also	
                               Perceived	
  impact	
  of	
  their	
  participation	
  

     confirmed	
  the	
  interest	
  in	
                                   Networking	
  
                                                                           Réseautage	
                                                                               9/10	
  
     non	
  obvious	
  networking	
           Real	
  business	
  dev.	
  opportunities	
  
                                             Opportunités	
  d'affaires	
  concrètes	
                                                             7/10	
  

     possibilities	
                                                             Visibility	
  
                                                          Visibilité	
  de	
  l'entreprise	
                                                                          9/10	
  
                                                   Problem	
  	
  solving	
  progress	
  
                                             Avancement	
  de	
  la	
  problématique	
                                                                      8/10	
  

                                                                                                  0	
     1	
     2	
     3	
     4	
     5	
       6	
       7	
       8	
      9	
   10	
  
                                                                                                                                                                                                14

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2011 11 18 Quebec Seeks Solutions, A Local Open Innovation Approach Mcpc2011 V1

  • 1. Christophe  Deutsch  &  Carl    Viel     November  2011    
  • 2. Bridging university and applied R&D center researchers with real industrial problems 2
  • 3.   Step  1  :  Call  for  problems     As  a  call  for  papers  in  a  more    traditional  conference     $  2,000  to  post  a  problem  for  this  first  year     Step  2  :  Problems  broadcasting     Selection  of  the  problems  that  would  benefit  most  from  the  approach     «  Broadcast  of  search  »    approach  as  for  other  innovation  accelerators     Support  by  IDTEQ  researchers  to  well-­‐define  the  problem    (one  «  ambassador  »  per  seeker)  and  to   prepare  the  seeker  for  the  conference  day     Step  3  :  Finding  and  motivating  solvers     Finding  the  best  potential  solvers  by  specific  broadcasts     Using  IDTEQ’s  networks  (the  power  of  the  R&D  organizations)       Using  social  media  for  general  broadcast     Step  4  :  Seeking  for  solution  in  a  cocreation  mode     transfer  from  an  exclusively  online  platform  approach  to  a  real  collaboration  between  potential   solvers     Networking  opportunities  much  larger  than  the  classical  one  (many  problems  requiring   multidisciplinary  skills)       3
  • 4.   December  2010       9  months  after   the  ideation     A  laboratory  to   experiment  open   innovation     9  companies  /  10  problems       Small  &  large  companies     Very  precise  as  well  as   complex  problems     175  solvers       paying  200$  to  participate   4
  • 5.   Results     Better  understanding  of  the     problems     New  ideas     Ideas  confirmed     networking  outside  the     «  traditional  »  network       Feedback  on  the  process     Great  experience     No  IP  problem  during  the  day  (possible  to  have   real  business  discussion  in  a  very  open  approach)     Real  results  after  the  convergence  step     Somehow  destabilizing  for  some  researchers  but   in  a  very  positive  way   5
  • 6.   Problems:       Designing  a  smart  urban   bike  helmet  (Living  LAB  of   Montréal)     Sensor  Networks  for  the   analysis  of  Dynamic   Complex  Phenomena:   Challenges  and  Perspectives   (DMR  a  division  of  Fujitsu   Consulting  Canada  inc.)     Interesting  facts  during  the   event:       Fusion  of  the  2  solver  teams   after  half  of  the  process   6
  • 7.   A  problem  with  critical   consequences     Either  they  find  a  solution  or  the   manufacturing  plant  closes  down     Finding  innovative  applications   using  offline  coaters  at  Kruger’s   plant  in  Trois  Rivières     3  solutions  proposed     3  new  products  were  proposed   (paper  tarpaulin  to  preserve  soil   humidity)     Possible  only  thanks  to  non-­‐obvious   participation  of  a  researcher  from   the  agro-­‐environment  domain       Results     Two  applied  R&D  centers  have   proposed  a  project  to  Kruger  
  • 8.   Problem     Remove  Hydraulics  from  refuse   trucks     Context     100  hours  already  spent  trying   to  find  a  solution     Needed  to  «  get  out  of  the  box  »   and  far  from  their  own   paradigms     Results     This  event  provided  answers   never  imagined  before     The  proposed  approaches  are   much  further  than  removing  the   Hydraulics  
  • 9.   60%  of  the  seeking  companies     have  stayed  in  contact  with  people     Perceived  Impact  by  the  9  seeking   met  during  the  event  near  to  one     companies  10  month  after  the  event     year  after  the  event     Norbord  has  developed  sustained  relations     Networking   7,3   with  FP  Innovation,  Oléotech  &  Serex.   Real  business  dev.  Opportunities   6,3     The  largest  perceived  impact  is  the     Visibility   7,0   networking   Problem  solving  progress   7,2     “It  would  have  taken  us  months  to  meet     all  these  people  and  furthermore  they     0   1   2   3   4   5   6   7   8   9   10   were  interested  in  our  problem!”  Alouette     “I  have  been  able  to  meet  with  a  company     I  tried  to  reach  for  months”  A  solver     Real  business  opportunities  appeared  but  not  for  all  participants,  we   expect  that  these  will  increase  in  the  following  years     First  year  was  a  laboratory  and  some  companies  tried  it  with  problems  of  lesser   immediate  impact   9
  • 10.   50%  of  the  seeking  companies  are  actively  working  on   solutions  suggested  during  the  event  and  collaborate   with  partners  met  during  the  event.     Kruger  &  two  applied  R&D  centers  tested  the  proposed   approach  (paper  tarpaulin  instead  of  plastic)  in  the  field  this   summer.  Feasibility  has  been  demonstrated.  Improvements   required  to  become  a  viable  product,  further  tests  are  planned.     Steris  has  subcontracted  a  technology  transfer  organisation  to   validate  the  cooling  system  approach.     Norbord  has  confirmed  that  their  approach  is  economically  the   best  on  the  market  at  the  moment  after  a  study  done  with  an   R&D  center     100%  seeking  companies  have  an  interest  in   participating  to  a  second  edition  of  the  event.     Even  the  companies  that  have  apparently  no  direct  benefits.       For  smaller  companies  the  cost  may  have  a  negative  impact   10
  • 11.   Increased  collaboration  amongst  the  applied  R&D  centers     IDTEQ,  a  group  of  5  applied  R&D  centers,  are  increasing  their  collaboration   through  roadmap  exchange  sessions,  common  training  planning,  infrastructure   exchanges  and  large  implication  in  the  second  QSS  edition  (support  for  the   seekers)       Consortium  creation  around  the  «  seek  solutions  »  approach     QSS  partners  are  industrials  (Assentry,  Gris  vert),  applied  R&D  (IDTEQ),   economic  development  organisation  (QI)  International  organisations  (ISPIM)       QSS  advisory  board:  Open  innovation  expert  (Frank  Piller),  Governmental   organisations  (CRSNG,  Cefrio)       Visibility  of  Quebec  city  as  a  dynamic  region  to  solve  problems     We  have  created  the  local  open  innovation  “seek  solutions”  approach     Better  understanding  of  open  innovation  by  the  local  innovation   ecosystem     Cultural  change  comes  from  people  understanding  new  paradigms     QSS  inspired  events  have  taken  place  since  last  December.     For  industrial  networks     Inside  companies     International  interest  for  “local  open  innovation”   11
  • 12.   Second  edition  of  Quebec  seeks  solutions  -­‐  May  15  &  16,  2012     Quebec  International  in  collaboration  with  ISPIM  and  IDTEQ  will  host  the  event     Call  for  Problem  is  open  until  January  13th.     The  event  will  also  include  a  pre-­‐conference  on  open-­‐innovation     A  value  proposition  available  around  the  concept:     The  “seek  solutions”  approach  is  available  for  other  cities  /  regions  to   experiment  this  problem-­‐solving  event   ▪  A  half-­‐day  «  training  »  session  will  be  held  after  the  2012  QSS  event   ▪  Support  to  organize  and  animate  the  event  available.   ▪  Customized  Web  platform  available     Customized  “seek  solutions”  approach  available  to  hold  the  event  within  a  large   companies,  in  parallel  to  a  thematic  conference,  within  an  industry  cluster,  for   governments  or  institutions.     The  intent  is  to  further  develop  the  «  Seek  Solutions  »  approach  and  to  help   industries,  conferences,  cities  and  regions  to  use  it  in  order  to  increase  the   productivity  and  collaboration  on  a  local  basis  using  OI  techniques   12
  • 13.   Visit  us  at   www.quebec-­‐solutions.com   &    See  you  next  May     at  QSS  2012  in  Québec  City   13
  • 14. Companies  working  on  solutions     90%  of  the  seeking   initiated  at  QSS  and  that  stayed  in   contact  with  people  met  during  the   companies  have  stayed  in   event   contact  with  people  met   No   11%   during  the  event   Yes   89%   NDA  or  Contract  signed     30%  have  signed  NDAs   with  potential  partners   Yes   showing  real   No   33%   collaboration  exchanges   67%   Fujitsu  -­‐  DMR     Seekers  have  also   Perceived  impact  of  their  participation   confirmed  the  interest  in   Networking   Réseautage   9/10   non  obvious  networking   Real  business  dev.  opportunities   Opportunités  d'affaires  concrètes   7/10   possibilities   Visibility   Visibilité  de  l'entreprise   9/10   Problem    solving  progress   Avancement  de  la  problématique   8/10   0   1   2   3   4   5   6   7   8   9   10   14