In today’s digital world, mobility can’t be an afterthought. And in fact, the number of organizations with mature mobile strategies—so-called “Digital Workspace Leaders”—is expected to significantly increase over the next three years. That’s according to a 2017 survey from Oxford Economics and Citrix that asked 600 IT and business executives about their progress toward a digital workplace. Compared to other survey respondents, these digital leaders are far more likely to rethink how they invest in mobile technology (83 percent vs. 24 percent), IT procurement processes (77 percent vs. 31 percent), and other areas. Read more insights from this research in this SlideShare. You can also download the full briefing, “Building the Digital Workplace: What Comes Next in the Mobile Revolution,” here: http://see.citrix.com/F6yGeMu

1. Make digital
work for you
Research results from Oxford Economics and Citrix
How IT executives can
capture the full value of the
digital workspace

2. Ryan Anderson, Director of Product and Portfolio Strategy, Herman Miller
It used to be if you were tethered to your desk,
we could pretty much assume, you were going to be at a
desk for 6-7 hours a day. And now the autonomy and choice
that most workers have experienced from these
technological trends, has really forced organizations to
rethink what an office should be.

3. What should the new
digital workplace look like?
And does it pay off?

4. We asked 600 IT and business
executives. And a few stood
apart from the rest.
Digital
Workspace
Leaders
Others
12%
88%

5. • They have a coherent, integrated strategy for
transforming their business around mobility
• They have changed virtual work strategies
to support off-site work environments
• They are able to accurately measure the
effects of mobile technology and digital
work on their organization
• They are realizing significant value from
digital work
Who are these
Digital Workspace Leaders?
Digital
Workspace
Leaders
Others
12%
88%

6. Here are the top
5 things we heard.
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for an expert assessment
of the survey results by
Oxford Economics

7. Remote work
has tangible
benefits
With cohesive and integrated mobile
strategies, Digital Workspace Leaders see
stronger business performance.
1

8. DOWNLOAD THE PAPER
Across the board, Digital Workspace Leaders
perform better
Leaders Others
Process
efficiency
Customer
experience
Profit Employee
productivity
Agility Employee
satisfaction
Security Operational
costs
Employee
turnover rate
5062%
60%
60%
59%
58% 58%
57%
57%
4047%
75%
74% 75% 75%
74% 74%
70%
62% 62%

9. Digital workspace leaders
report stronger financial
performance
67%
83%
64%
83%
Revenue Growth Profitability Growth
Leaders Others

10. 2
Remote work starts
with mobility and
doesn’t end there
Real digital transformation goes beyond
apps and devices. It requires an overhaul
of business procedures, security plans,
procedures, and culture.

11. Digital Workspace Leaders
are more likely to change
procurement processes
Leaders Others
58%
38%

12. Digital Workspace Leaders
are more likely to change
HR policies
Leaders Others
30%
71%

13. Digital Workspace Leaders are more likely to change
business models & workflows
30%
Leaders
Others
WorkflowsBusiness models
88%
74%
38%

14. See what else Digital
Workspace Leaders
are doing better
DOWNLOAD THE
OXFORD ECONOMICS
BRIEFING PAPER

15. Remote work
doesn’t have to
mean more work
With employee burnout an increasing
risk, promoting an always-on culture is
playing with fire.
3

16. Digital Workspace Leaders
add flexibility, not responsibility
77%
59%
65%
78%
Encourage employees
to disconnect
after hours
Let workers conduct
Personal business
during work
Leaders
Others

17. Digital Workspace Leaders
are more likely to say that
their culture helps attract
and retain talent
58%
38%
Leaders Others

18. 4
Get to know your
mobile priorities
– inside and out
Mobile solutions aren’t just for when
your employees leave the office. They
matter every time your employees
leave their desk.

19. Andrew Owen, Managing Director, UBS Corporate Services, UBS
“We’ve not just enabled a desktop. It’s very
important to recognize we’ve enabled every area
where people could work.”

20. Digital Workspace Leaders know
new work environments call for
new infrastructure and tools
86%
42%
Plan to rethink office size, design,
layout, and tools within 3 years
Leaders
Others

21. 80%
61% 62%
Have a risk strategy that
accounts for mobile workers
and virtual workspaces
Effectively secure
Employee-owned devices
Digital Workspace Leaders are
working to lock down security
84%
Leaders
Others

22. 5
Digital Workspace
Leaders will soon be
in good company
A significant number of organizations are
increasing their investments and changing their
mobile strategies over the next 3 years.

23. By 2020 the percentage of
businesses with cohesive,
integrated mobile strategies
will nearly double.
2017 2020
44%
23%

24. Will you be one of the next
Digital Workspace Leaders?

25. Make digital
work for you
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FULL BRIEFING PAPER