2. Outline of Presentation
•Background
•Why the need for an OSC
•What is an OSC, functions and value
proposition
•Diffusing the OSC concept
•OSC processes
•Effectiveness of OSC
•Key Actors
3. Background
•Building/Planning approvals - a
legal requirement in all states of
ala sia t t
•Defines who an submit
appli a ons t
•Su h approvals have been
riti ized for being ver slow
4. Processing Applications: Why we
need a new approach
Deficiencies of existing process
Delays in
approval (lead to Weak tracking
Stage process increase in
of applications
development
costs)
5. Responding to the situation
inistr of Housing and Lo al Government
initiated efforts to address this perennial
problem. Idea of one stop entre emerged
Idea was dis ussed with all relevant parties
– lo al authorities, State governments,
developers and professional bodies –
before Cabinet approval was obtained in
6. What is a One Stop Centre
Models of successful
one stop centres
Provision of dedicated
services involving
multiple agencies
through a single centre
7. Why the One Stop Centre is an
Innovation
Old System New System
• The old s stem allows • ll related authorities
all authorities related to are being oordinated
land development to and losel monitored
exer ise their duties b an appointed agen
and to take their own though the ontinue to
timeframes individuall . exer ise their
prerogative powers
individuall .
8. OSC Function
• To oordinate the appli ations
for: OSC for
building
- planning permissions, approvals
different from
-building plan approvals and, OSC for
paying bills
-Land Conversion, Subdivision
and Amalgamation;
with the main obje tive of
reducing time consumed in
approval pro ess.
9. Value Proposition of OSC
Overcoming Reduction in Sense of
Delays Development Costs Ownership
• Planning • Less • ll agen ies
Permission feel
• Land matters:
transa tions
amalgamation,
responsible
subdivisions, for
hange of pro essing of
ategor or appli ations
onditions
• Building plan
and Earth Works
10. Key Actors in Building approvals
Federal Govt yr
Plans)
Ministries
State Govt
Local Authority
Technical
Agencies
Housing
Developer
11. Diffusing the OSC concept
• The first establishment of OSC se retariat was
in mpang Ja a uni ipal Coun il in Selangor,
• HLG monitored the performan e of the OSC
and presented report to Cabinet in ,
• Sin e then, all lo al authorities in Peninsular
ala sia have established the OSC
12. Implementing the Innovation:
OSC Process
• ll the three appli ations must be submitted to
OSC
• OSC distributes appli ations to respe tive
te hni al departments and monitoring the
progress of that department on erned. Te hni al
departments are given da s to deliver their
omments to appli ations lo ated within an area
of having a lo al plan and da s for appli ations
within areas of not having lo al plans
13. The pproval Pro ess
• Submission
– The OSC will onl a omplete submission – based on its he klist
• Comments
– The OSC will distribute the opies of plans and related do uments to te hni al
bodies in luding related ‘in-house’ departments and monitor the respe tive
appli ation
• Site Visit
– Site visit will be arranged to investigate the hara teristi s of the site to ensure
that the requirements are omplied or an be omplied.
• Consideration
– The OSC will table the appli ation to the OSC meeting when all the te hni al
omments were read . The te hni al department representatives are also
sitting in the meeting.
• pproval
– De isions from the OSC meeting will be released to the appli ant with or
without onditions.
16. Con urrent ppli ation
• lterna ve
– appli a ons: land ma ers, DO, Bldg Plan,
Earthwork
• lterna ve
– appli a ons: land ma ers, DO, Bldg Plan or
– appli a ons: DO, Bldg Plan, Earthwork
• lterna ve
– appli a ons: ombina on of two among the
above plans
18. Key Actors
• ppli ants Developers, Land Owners or their
gents
• The OSC Offi ers
• Te hni al Department offi ers
• De ision akers Lord a ors
• HLG - offi ers
Dr Saffiah will elaborate on the e-submission
