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Webinar – How to Finance the Cost of
an EMR
June 23, 2011


Funding	
  to	
  support	
  this	
  Webinar	
  has	
  been	
  provided	
  by	
  Hewle7-­‐Packard	
  	
  	
  
Webinar – How to Finance the Cost of
an EMR
June 23, 2011


Funding	
  to	
  support	
  this	
  Webinar	
  has	
  been	
  provided	
  by	
  Hewle7-­‐Packard	
  	
  	
  
Agenda

•  High level of overview
  –  Dr. Alan Brookstone – 10 mins
•  Experiences on the frontline
  –  Dr. Mark Dermer – 15 mins
•  Alternative options
  –  Financing through a hardware vendor – 5 mins
•  Q&A – 20-25 mins
Health Expenditure 2010
Financing Options – Important Questions

•  How much does an EMR cost?
  –  Purchase cost
  –  Maintenance cost
•  Should you…
  –  Pay for the EMR yourself?
     •  What are your options?
     •  Pros and Cons
  –  Take advantage of provincial funding?
     •  What is available across Canada?
     •  Pros and Cons
Background - Canada

•  Pre-2001
  –  No option but to pay for the EMR directly
  –  No provincial funding programs for EMR
  –  Have to build a business case for an EMR based
     upon ability to improve practice efficiency and
     potentially increase revenue
•  Post 2001
  –  Starting with Alberta, a number of provinces
     progressively put funding programs into place to
     support the purchase of an EMR…
Provincial Programs

•  Funding programs are currently available in:
  –  Alberta
  –  Ontario
  –  British Columbia
  –  Nova Scotia
  –  Saskatchewan
  –  Manitoba
•  Soon to offer programs
  –  Newfoundland
  –  New Brunswick
Overview of Provincial Programs

•  Alberta
•  Ontario
•  British Columbia
•  Nova Scotia
•  Manitoba
•  Saskatchewan


•  Others….
It’s Not Just the Hardware and Software

•  What else should you consider?
  –  Network
  –  Office re-design
  –  Hardware replacement
  –  Ongoing support and maintenance
  –  Internet or dedicated high-speed access
  –  Local Server vs. Remote Server (ASP or Cloud-
     based EMR)
Dr. Mark Dermer




                  10	
  
Central Ottawa
Family Health Organization
•  11 family physicians, 5.9 FTE
•  4 nurses, 3.1 FTE
•  Full Electronic Medical Record (EMR) since
   2002
  *Purchased without government funding
•  Culture of integrating new evidence, setting
   clinical targets and continuously modifying
   processes
•  EMR is key to our quality and efficiency of
   care
EMR Business Case

•  Reduced time spent by providers
  –    Prescription renewals
  –    “One-write” data entry
  –    Retrieving information within chart
  –    Finding patient record
•  Reduced time spent by staff
  –  Eliminates chart pulls for visits and filing
  –  No need to carry paper from place to place
  –  Easy access to info to respond to phone inquiries
•  Reduced chart storage costs
•  Increased revenues
  –  Greater capture of charges earned in an encounter
  –  Prompts increase services and associated fees per visit
Cost of Adopting an EMR

      •  Two types of possible costs to physicians
            –  Transitional – implementation and optimization
            –  Ongoing – persistent reduced productivity
      •  Transitional costs are unavoidable
      •  Must avoid ongoing reduced




© Mark Dermer, 2003
Comparison:
EMR Costs to EMR Savings
•  Based on 5 half-days at EMR site
  –  Labour time savings      $26.00/day
  –  Physician time saving    $67.00/day

•  REVENUE
•  $94/day  $1,883/month  $22,600/year

•  COST
•  $54/day  $1,077/month  $13,000/year

•  After first 4 years, cost drops to $11,000/year
EMR without Connectivity: An Island
Patient Self-Service

•  Kiosk

•  Web
Additional EMR Staff Efficiencies with
     Connectivity and Self-Serve
      •    No scanning                               0.75 hrs/day
      •    Dramatic reduction in phone work
      •    Patient calls for appointments            1.00 hrs/day
      •    Pharmacy calls for renewals               0.50 hrs/day
      •    Patient calls for results and questions   0.25 hrs/day
      •    Calls to arrange consults and tests       1.00 hrs/day
      •    Dramatic reduction in reception work
      •    Patients arriving                         0.25 hrs/day
      •    Patients leaving                          0.50 hrs/day

      •  TOTAL 4.25 hours = $85 per day



© Mark Dermer, 2003
Matthew Debolt




                 19	
  
About HP Financial Services
Who we are                                           Business model
–  HP’s wholly owned leasing and financial           •    End-to-end model, control of all
   services subsidiary                                    business functions
–  One HPFS worldwide, complete                      •    Leadership team with 150 years of
   global linkage                                         combined financial services experience
–  Full range of financial lifecycle management      •    Oversight by HP Board of Governors
   services – transition, acquisition,               •    Five consecutive profitable quarters
   management and disposition
                                                     •    P&L accountability, segment reporting


Mission                                              Size and scope
•    Enhance HP’s worldwide sales efforts by         •    $11.2 billion in assets
     providing a broad range of financial services   •    More than $3 billion in annual revenue,
     and asset management capabilities that               nearly $6 billion in annual financing volume
     positively impact HP’s customer/partner
                                                     •    1,100 people in 40 countries
     relationships and enhance shareowner value
                                                     •    Manage 1.2 million units in secondary
•    Achieve financial performance comparable             markets annually
     to the world’s best performing financial
     services companies                              •    Multi-vendor/multi-technology financing for
                                                          transactions from $399 to multi-millions
HP Financial Services


Position            Second largest IT captive
                    financing organization
                    worldwide
Funding model       Direct access to capital; no
                    reliance on third party

Expertise               Expert in acquisition,
                        management and
                        retirement of assets
Global reach            Global capabilities with a
                        presence in 40 countries
                        around the world
Programs
–  24, 36, or 48 month terms
–  Fair market value, dollar buyout and bargain purchase option
   available
–  Finance 100% of the total solution, including 3rd party equipment and
   software
–  Special payment structures designed based on your needs
–  Quarterly Promotions
    •  0% 12 month $1 Buyout – thru 7/31/11
    •  0% 36 month Fair Market Value – thru 7/31/11
HP Financial Services Contacts
–  Susan Holmes
  •  813-907-3030
  •  Susan.holmes@hp.com



–  Wayne Leblanc
  •  905-206-3640
  •  Wayne.leblanc@hp.com


–  Matt DeBolt
  •  719-592-6832
  •  Matthew.debolt@hp.com
Questions & Discussion
Questions & Discussion
Questions & Discussion
Webinar – How to Finance the Cost of
an EMR
June 23, 2011


Funding	
  to	
  support	
  this	
  Webinar	
  has	
  been	
  provided	
  by	
  Hewle7-­‐Packard	
  	
  	
  
Webinar – How to Finance the Cost of
an EMR
June 23, 2011


Funding	
  to	
  support	
  this	
  Webinar	
  has	
  been	
  provided	
  by	
  Hewle7-­‐Packard	
  	
  	
  

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Canadian emr webinar-june 23-final.ppt

  • 1. Webinar – How to Finance the Cost of an EMR June 23, 2011 Funding  to  support  this  Webinar  has  been  provided  by  Hewle7-­‐Packard      
  • 2. Webinar – How to Finance the Cost of an EMR June 23, 2011 Funding  to  support  this  Webinar  has  been  provided  by  Hewle7-­‐Packard      
  • 3. Agenda •  High level of overview –  Dr. Alan Brookstone – 10 mins •  Experiences on the frontline –  Dr. Mark Dermer – 15 mins •  Alternative options –  Financing through a hardware vendor – 5 mins •  Q&A – 20-25 mins
  • 5. Financing Options – Important Questions •  How much does an EMR cost? –  Purchase cost –  Maintenance cost •  Should you… –  Pay for the EMR yourself? •  What are your options? •  Pros and Cons –  Take advantage of provincial funding? •  What is available across Canada? •  Pros and Cons
  • 6. Background - Canada •  Pre-2001 –  No option but to pay for the EMR directly –  No provincial funding programs for EMR –  Have to build a business case for an EMR based upon ability to improve practice efficiency and potentially increase revenue •  Post 2001 –  Starting with Alberta, a number of provinces progressively put funding programs into place to support the purchase of an EMR…
  • 7. Provincial Programs •  Funding programs are currently available in: –  Alberta –  Ontario –  British Columbia –  Nova Scotia –  Saskatchewan –  Manitoba •  Soon to offer programs –  Newfoundland –  New Brunswick
  • 8. Overview of Provincial Programs •  Alberta •  Ontario •  British Columbia •  Nova Scotia •  Manitoba •  Saskatchewan •  Others….
  • 9. It’s Not Just the Hardware and Software •  What else should you consider? –  Network –  Office re-design –  Hardware replacement –  Ongoing support and maintenance –  Internet or dedicated high-speed access –  Local Server vs. Remote Server (ASP or Cloud- based EMR)
  • 11. Central Ottawa Family Health Organization •  11 family physicians, 5.9 FTE •  4 nurses, 3.1 FTE •  Full Electronic Medical Record (EMR) since 2002 *Purchased without government funding •  Culture of integrating new evidence, setting clinical targets and continuously modifying processes •  EMR is key to our quality and efficiency of care
  • 12. EMR Business Case •  Reduced time spent by providers –  Prescription renewals –  “One-write” data entry –  Retrieving information within chart –  Finding patient record •  Reduced time spent by staff –  Eliminates chart pulls for visits and filing –  No need to carry paper from place to place –  Easy access to info to respond to phone inquiries •  Reduced chart storage costs •  Increased revenues –  Greater capture of charges earned in an encounter –  Prompts increase services and associated fees per visit
  • 13. Cost of Adopting an EMR •  Two types of possible costs to physicians –  Transitional – implementation and optimization –  Ongoing – persistent reduced productivity •  Transitional costs are unavoidable •  Must avoid ongoing reduced © Mark Dermer, 2003
  • 14.
  • 15. Comparison: EMR Costs to EMR Savings •  Based on 5 half-days at EMR site –  Labour time savings $26.00/day –  Physician time saving $67.00/day •  REVENUE •  $94/day  $1,883/month  $22,600/year •  COST •  $54/day  $1,077/month  $13,000/year •  After first 4 years, cost drops to $11,000/year
  • 18. Additional EMR Staff Efficiencies with Connectivity and Self-Serve •  No scanning 0.75 hrs/day •  Dramatic reduction in phone work •  Patient calls for appointments 1.00 hrs/day •  Pharmacy calls for renewals 0.50 hrs/day •  Patient calls for results and questions 0.25 hrs/day •  Calls to arrange consults and tests 1.00 hrs/day •  Dramatic reduction in reception work •  Patients arriving 0.25 hrs/day •  Patients leaving 0.50 hrs/day •  TOTAL 4.25 hours = $85 per day © Mark Dermer, 2003
  • 19. Matthew Debolt 19  
  • 20. About HP Financial Services Who we are Business model –  HP’s wholly owned leasing and financial •  End-to-end model, control of all services subsidiary business functions –  One HPFS worldwide, complete •  Leadership team with 150 years of global linkage combined financial services experience –  Full range of financial lifecycle management •  Oversight by HP Board of Governors services – transition, acquisition, •  Five consecutive profitable quarters management and disposition •  P&L accountability, segment reporting Mission Size and scope •  Enhance HP’s worldwide sales efforts by •  $11.2 billion in assets providing a broad range of financial services •  More than $3 billion in annual revenue, and asset management capabilities that nearly $6 billion in annual financing volume positively impact HP’s customer/partner •  1,100 people in 40 countries relationships and enhance shareowner value •  Manage 1.2 million units in secondary •  Achieve financial performance comparable markets annually to the world’s best performing financial services companies •  Multi-vendor/multi-technology financing for transactions from $399 to multi-millions
  • 21. HP Financial Services Position Second largest IT captive financing organization worldwide Funding model Direct access to capital; no reliance on third party Expertise Expert in acquisition, management and retirement of assets Global reach Global capabilities with a presence in 40 countries around the world
  • 22. Programs –  24, 36, or 48 month terms –  Fair market value, dollar buyout and bargain purchase option available –  Finance 100% of the total solution, including 3rd party equipment and software –  Special payment structures designed based on your needs –  Quarterly Promotions •  0% 12 month $1 Buyout – thru 7/31/11 •  0% 36 month Fair Market Value – thru 7/31/11
  • 23. HP Financial Services Contacts –  Susan Holmes •  813-907-3030 •  Susan.holmes@hp.com –  Wayne Leblanc •  905-206-3640 •  Wayne.leblanc@hp.com –  Matt DeBolt •  719-592-6832 •  Matthew.debolt@hp.com
  • 27. Webinar – How to Finance the Cost of an EMR June 23, 2011 Funding  to  support  this  Webinar  has  been  provided  by  Hewle7-­‐Packard      
  • 28. Webinar – How to Finance the Cost of an EMR June 23, 2011 Funding  to  support  this  Webinar  has  been  provided  by  Hewle7-­‐Packard