1. www.gbs.com
Webinar Series
Gamifying Enterprise Applications with XPages

2. www.gbs.com
GBS - An Overview

3. www.gbs.com
Quick Facts
Over 5,000 customers in 80 countries
Over 150 partners in 45 countries
Offices in 15 locations in the US, Canada, UK, Germany, Denmark, Bulgaria & India
Offshore Delivery Center in Chennai, India
Winner of over 50 IBM Lotus Awards
One in every three enterprises using IBM Notes is a GBS customer

4. www.gbs.com
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Growth via Key Acquisitions

5. www.gbs.com
Offerings
Environment Analysis
Mobility Optimization & Consolidation
Domino Administration Email Management,
Security & Productivity
Application Modernization

6. www.gbs.com
Customer Snapshot

7. www.gbs.com
Webinar Series
Gamifying Enterprise Applications with XPages
Chris Toohey
GBS Expert and Domino Guru

8. www.gbs.com
What we’ll cover…
 What is Gamification?
 Gamification Tactics Used Today
 Demo: HR Review
 What is Adaptive User Interface Design?
 Demo: HR Review with AUI
 Experience and Drainage
 Demo: XP Store
 Adoption and Integration
 Wrap-up & Open Q&A

9. www.gbs.com
What is Gamification?
 “Gamification” is the practice of using game tactics
and user experience techniques to create “habit”
 The Psychology behind most gamification:
 Operant Conditioning
 “Skinner Box”
 Beyond “Badges”…
 How to use “Gamification”:
 “Onboarding”
 Training
 Improve User Experience

10. www.gbs.com
Gamification Tactics Used Today
 Shop “incentive” programs
 Check your wallet | purse… you’re being gamed!
 “Loyalty” programs.
 Credit Card “points” systems.
 “Frequent Flyer Rewards”

11. www.gbs.com
Gamification Tactics Used Today
IGN reports that Activision made +$500 million in the
first 24 hours of release…
"With first day sales of over half a billion dollars worldwide, we
believe Call of Duty is the biggest entertainment launch of the year
for the fourth year in a row," said Activision CEO Bobby Kotick.
"Life-to-date sales for the Call of Duty franchise have exceeded
worldwide theatrical box office receipts for Harry Potter and Star
Wars, the two most successful movie franchises of all time.“
Source: http://www.prnewswire.com/news-releases/179646331.html

12. www.gbs.com
Gamification Tactics Used Today
Won’t someone think of the children?!

13. www.gbs.com
Gamification Tactics Used Today
A “standard” XBox 360 controller has 15 buttons…
… 3 of those accept + 360° input!

14. www.gbs.com
Gamification Tactics Used Today

15. www.gbs.com
Gamification Tactics Used Today

16. www.gbs.com
Demo: HR Review
Demonstration

17. www.gbs.com
What is Adaptive User Interface Design?
 Typically “hardware” based…
 Leveraging the capabilities of the target platform.
 “Graceful Degradation”

18. www.gbs.com
What is Adaptive User Interface Design?
 Typically “hardware” based…
 Leveraging the capabilities of the target platform.
 “Graceful Degradation”

19. www.gbs.com
What is Adaptive User Interface Design?
 Ask yourself two important questions:
 Who will use my application?
 How will they use my application?

20. www.gbs.com
Demo: HR Review with AUI
<xp:this.resources>
<xp:styleSheet
href="/.ibmxspres/dojoroot/dojox/widget/Toaster/Toaster.css">
</xp:styleSheet>
<xp:styleSheet href="/screen.css"></xp:styleSheet>
<xp:script src="/core.jss" clientSide="false"></xp:script>
<xp:dojoModule name="dojox.widget.Toaster"></xp:dojoModule>
<xp:script src="/screen.js" clientSide="true"></xp:script>
</xp:this.resources>
…
<xp:div id="objectives" dojoType="dojox.widget.Toaster">
</xp:div>

21. www.gbs.com
Demo: HR Review with AUI
<xp:button value="View Objectives" id="buttonObjectives"
rendered="#{javascript:return currentDocument.isEditable();}">
<xp:eventHandler event="onclick" submit="true"
refreshMode="partial" refreshId="gamificationBlock"
onComplete="Toaster('#{id:objectives}',vObjectivesMarkup,'message
',7500);">
</xp:eventHandler>
</xp:button>

22. www.gbs.com
Demo: HR Review with AUI
Demonstration

23. www.gbs.com
Experience and Drainage
 Real world examples of knowledge drainage:
 Annual Management Reviews
 Department Budget Submission
 Vacation Requests (…sadly)
 HR Employee Information Updates
 New Employee Hiring
 Code you wrote over a year ago!

24. www.gbs.com
Demo: XP Store
Demonstration

25. www.gbs.com
Adoption and Integration
 Displaying “milestones” and guiding users through your
enterprise applications.
 Fighting “brain drain” [expertise loss].
 Creating an interactive user experience that fosters
[management] hands-off education.

26. www.gbs.com
Adoption and Integration
 Defining “Gamification” candidates:
 Workflow applications
 Review / Approve / Reject
 Consider “email” as “offline” notifications
 Milestone-friendly applications
 CRM
 Sales Forecasting / “Pipelining”
 Employee Education
 Document Libraries
 Business Process Tutorials
 Critical First Steps
 Process Documentation
 Documentation as a blueprint for “leveling-up” your users.
 Technology / Platform Audit
 Target Browsers (Notes Client [XPiNC], Web, Mobile) & Releases
 Version of IBM Domino, Notes Client (if applicable), Extension Libraries

27. www.gbs.com
Thank You
experts@gbs.com
www.gbs.com
Q & A