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                                                                                                                                THE 2ND ANNUAL




14-15 NOVEMBER 2012 - CTICC, CAPE TOWN, SOUTH AFRICA                                                      CO-LOCATED WITH



    MEETING BUSINESS NEEDS
    WITH CLOUD & ICT SERVICES                                                                             13-15 NOVEMBER 2012
                                                                                                          CTCC, CAPE TOWN
                                                                                                          SOUTH AFRICA

              Cloud in Africa: Case Studies


              Cloud in Africa: What Does Cloud Mean
              for Enterprises in Africa?

              Mobilising the Workforce: Challenges &


                                                                                         250+                                7,000+
              Opportunities Facing Mobile IT services

              Always On: Improving Connectivity
              for African Enterprises                                                      ICT Decision makers                      attendees at
                                                                                            from across Africa                       Africa Com
              Applications for the Next Generation:                                           to learn from &
              Keep up with the Needs of your Workforce                                         network with



                                                                                         30+
                                                                                                           Leading CIO speakers from Large
              The Future of ICT for the Enterprise                                                         Enterprises, Operators, software
                                                                                                           vendors & infrastructure providers


                 INSPIRATIONAL VISIONARY SPEAKERS INCLUDE:
             Richard Bell                                           Felix Martin-Aguilar                                 Nico Coetzee
             CEO                                                    Strategy Executive & Head of                         IT Security Specialist
             Wananchi Group                                         Business Services, Cell C                            First National Bank -
OPERATOR     East Africa                               OPERATOR                                             ENTERPRISE   South Africa
             Riaan Van Niekerk
             CIO, McGregor BFA                                      Ferdie Lochner                                       Rod Russell
             (Bureau for Financial
                                                                    Head: IT Finance & Administration -                  Executive - Infrastructure
ENTERPRISE   Analysis)
                                                                    Information Systems & Technology                     Metropolitan Health
             Jan van der Zandt                         ENTERPRISE   City of Cape Town                       ENTERPRISE   South Africa
             CIO, Absa Financial Services
             Absa Group Technology
OPERATOR                                                            Kosheek Sewchurran                                   Camille Mendler
                                                                    Head of Department - Information                     Principal Analyst –
             Adrian Cornelius                                                                                            Enterprise Verticals
             General Manager                                        Systems, University of Cape Town
                                                       ENTERPRISE
                                                                                                             ANALYST     Informa Telecoms & Media
             MTN Business
OPERATOR

             Fidel Mabutho Mbhele                                   Gaston Mbala                                         Kim Andersen
             Director: ICT Policy and Strategy                      IT Director                                          Principal Analyst, CxO Advisor
             Western Cape Government                                Televisão Pública Angola                             & Advisor
ENTERPRISE
                                                       ENTERPRISE                                            ANALYST     Ovum Business


                                                 “The Enterprise ICT event located alongside Africa Com is the ideal platform
Sponsored by                                     to network with all the senior executives representing the whole ecosystem
                                                 relevant to Africa’s enterprise ICT market. ” Mariko Takahashi, Marketing Manager of NEC

www.enterprise-ictafrica.com
CO-LOCATED WITH




 Dear Colleague,                                                                                AGENDA AT A GLANCE
 A warm welcome to the 2nd annual Enterprise ICT Africa event brought
 to you in sunny Cape Town by leading event organisers the Com World                     DAY 1 – WEDNESDAY 14 NOVEMBER 2012
 Series, and the Cloud World Forum Series. For a second year this insightful
 ICT event will be collocated with AfricaCom – the continent’s premier                                Keynotes shared with AfricaCom
 telecoms, media & ICT conference and exhibition – enabling Enterprise ICT
                                                                                                    Game Changing Market Evolution
 Africa attendees to benefit from a vast array of ICT players in the 350+
                                                                                                 •	 Informa Market Overview
 strong exhibition, networking opportunities with Africa’s leading ICT players,
 as well as a dedicated conference session that will focus on all of the important               •	 Transforming Models in Africa
 hot topics for IT decision makers in Africa today.                                              •	 Innovation or Disruption? Debating the Role of New Players in
                                                                                                    the Digital Ecosystem
 You can browse this brochure for full details on key topics like; Cloud in Africa               •	 Handset & Smart Devices Vision for Africa
 and what it means for Enterprises in Africa, Is Cloud the Be All and End All? What is
 the Business Case for Cloud? CIOs as Cloud Strategists, Improving Efficiency            Refreshments & Networking in the AfricaCom Exhibition
 of ICT, Security, Mobilising the Workforce, Devices in the Work Place, Improving
 Connectivity for African Enterprises, Deploying reliable networks, the Data                          Cloud in Africa: What Does Cloud Mean
 Explosion, Case Studies, and the Future of ICT for the Enterprise.                                   for Enterprises in Africa?
 Furthermore, if you’re a VIP IT decision maker you will not only benefit from the
                                                                                         Lunch & Networking in the AfricaCom Exhibition
 private meeting space in the VIP lounge, but also personal introductions from our
 Head of VIP Relations, Ms. Aleksandra Mikula, to ensure you have the vital business
 meetings that will drive your company’s growth. Alongside this we will have the                      Cloud in Africa: Case Studies
 speed-networking opportunities during the coffee breaks on both days – no other
 event facilitates such tailored, one2one meetings for businesses in Africa.             Refreshments & Networking in the AfricaCom Exhibition
 I’d like to take this opportunity to thank our Silver sponsor NEC for their support
 of this event. It is thanks to their sponsorship that we can offer free delegate                     Mobilising the Workforce: Challenges &
 passes to CIOs & VIP attendees.                                                                      Opportunities Facing Mobile IT services
 Thanks also to our media partners, with a special mention to the Informa & Ovum
 analysts, who provide unrivalled industry insight to you at this event, and
 throughout the year on Enterprise Verticals in Africa.
                                                                                                      Networking Drinks in
                                                                                                      the AfricaCom Exhibition
 We look forward to seeing you there.
 Best regards,                                                                                        & the AfricaCom Awards

             Emily Martyr
             Conference Manager & Head of Product Innovation, Com World Series
             Informa Telecoms & Media                                                    DAY 2 – THURSDAY 15 NOVEMBER 2012
                                                                                                      Keynotes shared with AfricaCom
                                                                                                      Service Innovation in a Digital Africa
WHY ATTEND ENTERPRISE ICT AFRICA                                                                 •	   Spotting the Next Successful Innovations for Africa
                                                                                                 •	   Monetising Services that Capture the Imagination
	 A BUSINESS-FOCUSED                        	 NETWORK in an exhibition                           •	   Digital Gurus Panel: Establishing Successful Partnerships
  conference agenda to help you               showcasing the leading global ICT                  •	   How are social networking services affecting the telecoms,
  make the right decisions for your           companies offering engineering,                         media & ICT market?
  company                                     infrastructure and services
                                              solutions. Plus, business arms of
	 LEARN from senior executives                regional, pan-African & international
                                                                                         Refreshments & Networking in the AfricaCom Exhibition
  representing the whole                      telecoms service providers and ISPs
  ecosystem relevant to Africa’s              thanks to the event’s collocation                       Always On: Improving Connectivity
  enterprise ICT markets – plus               with AfricaCom – the continent’s                        for African Enterprises
  expert consultants, Ministry                largest communication event,
  representatives and industry                benefiting from a worldwide                Lunch & Networking in the AfricaCom Exhibition
  associations                                respected reputation and 7,000+
	 GAIN market insights from                   attendees.                                              Applications for the Next Generation:
  Informa Telecoms and Media’s              	 BENEFIT from free entry for                             Keep up with the Needs of your Workforce
  leading team of enterprise                  enterprise representatives in
  market analysts                             Africa                                     Refreshments & Networking in the AfricaCom Exhibition

                                                                                                      The Future of ICT for the Enterprise


                                                                                                         2011 SPONSORS INCLUDED:




                                                                                                                            Emily Martyr
www.enterprise-ictafrica.com                                                                                  emily.martyr@informa.com
                                                                                                                                                      Enquiries
“An event that is focussed on the opportunities and challenges of managing and
                          driving growth in the most exciting market in the world - Africa”
                          Steven Evans, CEO, Etisalat Nigeria



Day 1 – Wednesday 14th November 2012
                                                                                         15.05	         Overseas Case Study: Leveraging Cloud & ICT
                09:00                                                                                   Innovations for SMEs /SMBs Growth
                Shared Morning Keynotes with AfricaCom
                                                                                                        •	 What will be expected from Cloud by SMEs?
                                                                                                        •	 How to identifying the immediate demand for Cloud & necessary




                                                                                          ASSOCIATION
11.30	         Refreshments & Networking in the AfricaCom                                                  short term investments
               Exhibition                                                                               •	 Where will investment come from?
                                                                                                        •	 What is the realistic timeline for ROI from SMEs using Cloud?
                 Cloud in Africa: What Does Cloud Mean                                                  Hemant Salunkhe, Director, Small & Medium Business
                 for Enterprises in Africa?                                                             Development Chamber of India (SME Chamber of India)

12.00	         Chair’s Introduction & Market Overview                                                     Mobilising the Workforce: Challenges &
               Camille Mendler, Principal Analyst, Enterprise
                                                                                                          Opportunities Facing Mobile IT services
               Informa Telecoms & Media

12.15	         Cloud: Is it the Be All and End All? How Much Impact                      15.25	         What is the Reality of the Mobile Workforce in
               will it have for Africa’s Enterprises?                                                   Africa?
               •	 Why cloud adoption is picking up pace                                                 •	 ICT in the workplace is changing, but how quickly?
 ENTERPRISE




               •	 The perception of security in the Cloud & the draw backs of cloud                     •	 What are the demands on IT management from employees in

                                                                                          OPERATOR
                  computing                                                                                terms of mobility?
               •	 Why companies are outsourcing cloud – is this the best approach?                      •	 What do CIOs need to do to meet the demands of actualising a
               Kosheek Sewchurran, Head of Department - Information Systems,                               mobile workforce?
               University of Cape Town
                                                                                                        Adrian Cornelius, General Manager, MTN Business

12.35	         The Business Case for Cloud: How Cloud Services                           15.45	         Refreshments & Networking in the AfricaCom
               will Revolutionise Business                                                              Exhibition
               •	 Why Cloud services should be considered as mandatory
               •	 How to measure the readiness and fitness of your business
                                                                                         16.30	         Devices in the Work Place: What Trends are
               •	 What role the IT department should play in the eco-system
                                                                                                        Affecting African Enterprises?
               •	 What Software Defined Network (SDN) will add to Cloud services
               Shinya Kukita, Chief Manager - International SI Service Business                         •	 Which devices are best facilitating mobility for Africa’s workforce?
               Development Division, International Sales & Operations BU,                               •	 Is employee demand for mobile devices/ tablets affecting CIOs
                                                                                          OPERATOR




               NEC Corporation                                                                             and budget?
                                                                                                        •	 What is the expected uptake of smartphones in Africa’s enterprise
12.55	         The Evolving Role of the CIO: Is Today’s CIO a                                              space over the next 12-18 months?
               Doorkeeper or Strategist?                                                                Steven Kirenga, Business Products Manager, Marketing
 ENTERPRISE




               •	 Evaluating the importance of the CIO as a strategist for enterprises                  Department, MTN Uganda
               Michael Greer, Group I.T. Manager, Chubb Security SA
                                                                                         16.40	         CIO Roundtables: Plan, Prepare, Perform
                                                                                                        	How are CIOs & IT Directors in Africa future proofing IT provisioning
13.15 	        Cloud Roundtable: The Big Picture for Cloud in the
                                                                                                         for their businesses? Take this opportunity to join themed tables and
               Enterprise & CIOs as Cloud Strategists                                                    discuss with your peers as to how to solve some of the key challenges
               •	 How has the role of the CIO changed in the past year?                                  facing CIOs & IT directors today, and to prepare for what the future
               •	 What role is cloud playing in CIOs’ strategies now: small, large,                      may hold.
                  none?
 ENTERPRISES




               •	 How do CIOs need to adjust their perspective in order to manage                       Topics will include: New Business Models; Go to Market Strategies;
                  cloud services in the enterprise?                                                     Using Cloud to Transform Legacy Applications while Mobilizing
               Riaan Van Niekerk, CIO, McGregor BFA                                                     Employees and Customers, etc.
               (Bureau for Financial Analysis)
                                                                                                        Roundtable leaders: Analysts from Ovum/CxO Advisors &
               Kosheek Sewchurran, Head of Department - Information Systems,                            Informa Telecoms & Media
               University of Cape Town
               Michael Greer, Group I.T. Manager, Chubb Security SA
                                                                                         17.30	         End of Day 1: Networking Drinks
14.00	         Lunch & Networking in the AfricaCom Exhibition
                                                                                                        in AfricaCom Exhibition & the

                 Cloud in Africa: Case Studies
                                                                                                        5TH ANNUAL
                                                                                                        AFRICACOM AWARDS
14.45	         Cloud Security when Enabling Mobility & An ‘Always
               On’ Workforce
               •	 Mobility and Always on - what does that mean today? And
                  tomorrow?
 ENTERPRISE




               •	 Understanding current IT risks in cloud computing
               •	 New IT risks in a mobile work force environment
               •	 What you can do today and what you should be looking at doing in
                  the future to maintain a secure working environment
               Nico Coetzee, IT Security Specialist, First National Bank,
               South Africa



                                                                                                                                      Emily Martyr
www.enterprise-ictafrica.com                                                                                            emily.martyr@informa.com
                                                                                                                                                                  Enquiries
“The event provided a platform for an excellent value-add network opportunities.”
                         Dennis Ebbah. Senior Manager Financial Control, MTN Nigeria Communication Limited




Day 2 – Thursday 15th November 2012
                                                                                         14.40 	        Healthcare Industry Case Study: Innovative
               09:00
               Shared Morning Keynotes with AfricaCom                                                   Applications for the Healthcare Industry
                                                                                                        This case study will be provided by a CIO or an application developer




                                                                                          ENTERPRISE
                                                                                                        focusing on a ‘success story’ in the e-healthcare space, and how ICT is
11.30	        Refreshments & Networking in the AfricaCom                                                a game changer for healthcare provision in Africa.
              Exhibition                                                                                Rod Russell, Executive - Infrastructure, Metropolitan Health,
                                                                                                        South Africa

                Always On: Improving Connectivity
                for African Enterprises                                                                   The Future of ICT for the Enterprise
              Chair: Kim Andersen, Principal Analyst, CxO Advisor & Advisor,
              Ovum Business                                                              15.00	         Technology Trends in a Developing Country’s Public
                                                                                                        Sector Now & in the Coming Years
12.00	        Understanding the Data Explosion: How to Cost
              Effectively Empower Employees in the Age of                                               •	 The impact of IT process improvements
                                                                                                        •	 The open source movement and the public sector
              Broadband


                                                                                          ENTERPRISE
                                                                                                        •	 Disruptive technologies, the consumerisation of IT and public
              •	 How can infrastructure providers prepare for the pressures of                             sector security paranoia
 OPERATOR




                 Cloud services?                                                                        •	 The cost of Green IT & e-Waste in the public sector
              •	 Understanding what network optimisation is needed to prepare
                                                                                                        Fidel Mabutho Mbhele, Director: ICT Policy and Strategy,
                 for future Enterprise needs
                                                                                                        Western Cape Government
              •	 How will improvements be funded, and will the client suffer?
              Felix Martin-Aguilar, Strategy Executive & Head of Business                15.20	         Refreshments & Networking in the AfricaCom
              Services, Cell C                                                                          Exhibition
12.20	        Interactive Connectivity Panel: What Progress has                          16.20	         What Does the Future Hold for CIOs in Africa?
              there been in Connecting African Enterprises?
                                                                                                        This future-looking presentation will aim to give a snap shot of the
              •	 How has connectivity improved in the past 6-12 months to align                         long-term strategic goals that need to be considered by all CIOs
                 with Enterprises’ needs of availability, reduced cost, and growing                     in Africa. Including; skill shortage, limited connectivity, etc. These
                                                                                          ENTERPRISE




                 IT consumerism?                                                                        challenges can be overcome through innovation and co-operation,
              •	 How are service providers meeting the needs of Enterprises,                            and when they are improved Africa will truly benefit from ICT as a
                 despite the challenges?                                                                business enabler.
 OPERATORS




              •	 Will current levels of connectivity deter the uptake of services like
                 Cloud?                                                                                 Ferdie Lochner, Head: IT Finance & Administration, Information
              •	 What is still needed to help African enterprises progress to the                       Systems & Technology, City of Cape Town
                 next stage of growth?
                                                                                         16.40	         Enterprise ICT Africa: Round-Up & Crystal Ball
              Richard Bell, CEO, Wananchi Group, East Africa                                            Panel
              Adrian Cornelius, General Manager, MTN Business                                           	A panel of analysts and experts in the field of ICT for Enterprises will
                                                                                          ENTERPRISES




              Reuben Chitungo, Projects Manager,                                                         summarise the topics and debates from the two day event, as well as
              Econet Wireless Zimbabwe                                                                   talking about what wasn’t mentioned, and what their forecast for the
                                                                                                         next 6-12 months is in Africa.
12.55	        The Changing Role of the CIO: Changing Business                                           Ferdie Lochner, Head: IT Finance & Administration - Information
              Models - The State of Outsourcing; Globally, in RSA                                       Systems & Technology, City of Cape Town
              and in Africa
                                                                                                        Fidel Mabutho Mbhele, Director: ICT Policy and Strategy,
              •	 Why outsource? Do CIOs have to outsource? Issues surrounding
                                                                                          ANALYSTS




                                                                                                        Western Cape Provisional Government
                 skills, knowledge & HR recruitment methods
 ENTERPRISE




                                                                                                        Camille Mendler, Principal Analyst, Enterprise,
              •	 Are CIO’s being forced by the CFO to go this way?
                                                                                                        Informa Telecoms & Media
              •	 Are CIO’s getting lost in the complexities of their technology and
                 turning to Outsourcing as a “quick” solution?                                          Sadiq Malik, Senior Consultant, MEA, Informa Telecoms & Media
              Jan van der Zandt, CIO, Absa Financial Services,
              Absa Group Technology                                                      17.20	         Close of Conference – until the next ICT event!

13.20	        Lunch & Networking in the AfricaCom Exhibition

                Applications for the Next Generation:                                                           Join our Linked In Group: Enterprise ICT Africa
                Keep up with the Needs of your Workforce

14.20	        Case Study - Televisão Pública Angola: Television                                                 Friend us on Facebook: AllAboutCom
              Production - From Tape to Tapeless Workflow
 ENTERPRISE




              Showcasing the use of IP Networks /Internet (3G/4G, WAN, LAN,
              BGAN) to capture, transmit and distribute high quality SD/HD video
              content.                                                                                          Follow us on Twitter: #EICTAfrica
              Gaston Mbala, IT Director, Televisão Pública Angola




                                                                                                                                      Emily Martyr
www.enterprise-ictafrica.com                                                                                            emily.martyr@informa.com
                                                                                                                                                                   Enquiries
CO-LOCATED WITH




 MARKET OVERVIEW: What Will Cloud Offer Africa?                                                                                   WHO SHOULD
                                                                                                                                    ATTEND
 The recent emergence of cloud computing as a                  Noticeably, telecom operators are making a land                   ENTERPRISE ICT
 paradigm for economic development opens                       grab for physical assets in order to sell virtual goods.             AFRICA?
 opportunities for African countries seeking to                Acquisitions and investments totaling almost
 engage world markets, despite lacking the traditional         US$8 billion were executed in the first six months of             3	 CIOs/ Enterprise IT & ICT
 infrastructure used to facilitate trade, especially since     2011, according to Informa’s Telecom Cloud Monitor.                  Heads of Department &
 the arrival of several submarine cables along the             Of these, 80% involved the acquisition or planned                    Directors. Plus Enterprise IT/
 continental coastline has accelerated the rollout of          construction of data centers to house virtualization                 ICT buyers or procurers
 African terrestrial and wireless networks.                    infrastructure.
                                                                                                                                 3	 Industry regulators, enterprise
 Cloud offers a unique opportunity to African Telcos           However, it is important to note that telecom operators              associations, user groups &
 to provide value added services like voice, video and         are highly dependent on third parties for cloud service              consultants
 collaboration on cloud platforms. Informa Telecoms &          delivery. This includes SaaS, infrastructure and
                                                                                                                                 3	 Enterprise & Business services
 Media has predicted that revenues from mobile data            professional services vendors. On average, an operator
                                                                                                                                    providers (operators)
 will have grown from $210bn in 2009 to more than              works with 16 partners to deliver cloud services, and
 $450bn by 2015.                                               some with double that number.                                     3	 African & International Internet
                                                                                                                                    Services Providers (ISPs)
 As Telcos design their cloud strategy, they must think        Clearly the Cloud ecosystem in Africa, other emerging
 on how best to leverage their unique and trusted              markets, and globally, will see continued activity and progress   3	 Infrastructure vendors and ICT
 relationship with the consumer. They can monetise             in the near future.                                                  solution providers
 this relationship by offering competitive cloud-based
 services integrated in the devices supported by hassle                                                                                                                                  OFFICIAL ANALYST
 free billing and reliable network connectivity.                                                                                                                                             PARTNER



   CLOUD: DO TELCOS HAVE THE FULL PACKAGE IN EMERGING MARKETS?
                                              BRAND RECOGNITION                                                                                                                  OFFICIAL DELEGATE
                                                                                                                                                                                   PUBLICATION
                                                                                                                                                                                    African Market

                 PERSONAL                                                                  WIDE AREA
                CONNECTIVITY                                                              CONNECTIVITY
                                                                                                                                                                               OFFICIAL NEWSWIRE
                                                                                                                                                                                    PARTNER


                   SECURITY                                                                DATACENTERS
                CERTIFICATIONS
                                                                                                                                                                                              OFFICIAL ONLINE
                                        BILLING                      DISTRIBUTION                                                                                                              NEWS SERVICE




 THANK YOU TO OUR 2012 SPONSORS:                                              EXHIBITING ENTERPRISE ICT
                                                                                COMPANIES INCLUDE:
                                                                                                                                      OFFICIAL SHOW PUBLICATION
                               NEC is a leading global provider of
                               innovative and integrated IT and
                               networking solutions, delivering a
 complete portfolio of mobile and broadband networking
                                                                                                                                               PLATINUM MEDIA PARTNERS
 infrastructure, innovative cloud platforms and proven
 applications that meet the complex and changing needs of our
 customers. NEC’s C&C Cloud Solutions enables carriers to
 seize the opportunities of the emerging cloud era, without
 delay, with minimum investment, and with carrier grade security
 and quality. We have the key to a business transformation that
 builds a continuous stream of new revenue.                                                                   LEVEL 3
 For more information, visit: www.nec.com/cloud
                                                                                                                                   logos   6/2/08   15:22   Page 1
                                                                                                                                                                                                                             logos   6/2/08   15:25   Page 1




                                                                                                                                           wireless
                                                                                                                                           northern                  african



                                                                                                                                                                                                                                     wireless
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                                                        MEDIA PARTNERS                                                                     For wireless comms professionals in northern equatorial Africa   COMMUNICATIONS           For wireless comms professionals in southern equatorial Africa   COMMUNICATIONS




    neolectum




                                                                                                                               Emily Martyr
www.enterprise-ictafrica.com                                                                                     emily.martyr@informa.com
                                                                                                                                                                                                                                                               Enquiries
THE 2ND ANNUAL

                                                                                                                        3 EASY WAYS TO REGISTER TO
                                                                                                                        ATTEND ENTERPRISE ICT AFRICA:
                                                                                                                        1.	 Online: www.enterprise-ictafrica.com
                                                                                                                        2.	 Email: itmevents@informa.com
14-15 NOVEMBER 2012
CTICC, CAPE TOWN, SOUTH AFRICA                                                                                          3.	 Telephone: +44 (0)20 7017 5506
VENUE DETAILS                                              ACCOMMODATION OPTIONS:
                                                                                                                            Please Quote Your Priority
                                                                                                                                                                                            I54KC
Cape Town International Convention Centre                  Reduced rate accommodation has been
Convention Square, 1 Lower Long Street                     negotiated- information is available on our
Cape Town, 8001, South Africa                              website: www.africa.comworldseries.com/                             Code When Booking:
t: +27 (0) 21 410 5000 f +27 (0) 212 410 5001              conference/accommodation/
e info@cticc.co.za

 Choose your Related Event ticket option                                           I am an African operator, regulator, application developer/coder,
                                                                                                                                                                                       All other businesses
 For group discounts please call+ 44 207 017 5506                                                   broadcaster or Enterprise CIO*
 Enterprise ICT Africa Conference Pass
                                                               Early
                                                               Price




 Your pass includes:                                                                                FREE Before 26th October 2012                                          US$1,099 + 14% VAT Before 5th October 2012
 Billboard Digital Music Africa (13th November)
 AfricaCom Exhibition & Masterclass programme
                                                               Standard
                                                                 Price




 (13-15 November)                                                                              US$299 + 14% VAT After 27th October 2012                                     US$1,399 + 14% VAT After 8th October 2012
 Enterprise ICT Africa 2 day conference (14-15 November)
                                                                                         I am unable to attend, please send me access details to view the event documents online at £325 +VAT @ 20% UK VAT where applicable
TERMS & CONDITIONS:                                                                                                               *For details of who qualifies under these categories please visit www.enterprise-ictafrica.com

FEE: There are different fees depending on which days you would like       ARE YOU REGISTERED: You will always receive an acknowledgement of            Manager, Informa UK, Maple House, 149 Tottenham Court Road, London
to attend. Paying options include access to the conference, lunch,         your booking via email. If you do not receive anything, please call us on    W1T 7AD
refreshments, online conference documentation. The fees do not             +44 (0)20 7017 5506 to make sure we have received your booking.              PAYMENT INFORMATION: Payment should be made by cheque, credit
include hotel accommodation. All fees are subject to 14% VAT               CALL MONITORING: Telephone calls to Informa UK Ltd may be                    card, in Euros, Pound Sterling or US Dollars. Cheques must be made
TAX: Under South African Customs & Excise regulations, all delegates       recorded or monitored in order to check the quality of the service being     payable to Informa UK Ltd. Payment must be received by 30/10/2012
are required to pay 14% VAT on any conference taking place in South        provided.                                                                    in order to secure your place. Please quote the delegate name and the
Africa.                                                                    DATA PROTECTION: The personal information shown, and/or provided             Event Code I54KC as a reference on all transactions. Informa UK Ltd, in
CANCELLATIONS: Cancellations received in writing before 30/10/2012         by you will be held on a database and shared with companies in the           conjunction with Tax Back International VAT reclaim, the world’s leading
will be subject to a service charge of US$200. The full conference fees    Informa Group. It may be used to keep you, or any additional names           VAT recovery organisation, can help you to make a significant reduction
remain payable on and after 30/10/2012 Substitutions are welcome           provided by you, up to date with developments in your industry.              on your attendance cost. Once an invoice has been sent to you, Tax
at any time. It may be necessary for reasons beyond the control of         Sometimes your details may be obtained from or made available to             Back International will advise you as to how the VAT can be reclaimed.
the Organiser to alter the content and timing of the programme or the      external companies for marketing purposes. If you do not wish your           Informa is PCI compliant and for security reasons now only accept
identity of the speakers. This contract is subject to English Law.         details to be used for this purpose, please write to The Database            credit cards payments via the event website and on the phone.




     15TH ANNUAL
                                                                                                                                                MORE INFO
                                                                                                                                                                          EXTENDED EVENT
                                                                                                                                                                          NOW 3 DAYS



      13-15 NOVEMBER 2012
      CTCC, CAPE TOWN
      SOUTH AFRICA


      REACHING THE NEXT
      FRONTIER FOR GROWTH
                                                      NEW!                                     NEW!
                                                                                                                                                                                                  PRE-EVENT

    COME AND
                                                                                                                                           2ND ANNUAL

                                                                                                                                                                                           FIBRE OPTICS
                                                                                                                                                                                             SEMINAR
    SEE THE                                                                                           DIGITAL MUSIC
                                                                                                         AFRICA                                                                                     HOSTED BY




    FUTURE OF                                           NEW!
                                                                                                2ND ANNUAL                                    WIMAX OPERATORS
                                                                                                                                                                                      NEW!


    DIGITAL                                                                                                                                       SUMMIT
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Enterprise ICT Africa

  • 1. PART OF THE THE 2ND ANNUAL 14-15 NOVEMBER 2012 - CTICC, CAPE TOWN, SOUTH AFRICA CO-LOCATED WITH MEETING BUSINESS NEEDS WITH CLOUD & ICT SERVICES 13-15 NOVEMBER 2012 CTCC, CAPE TOWN SOUTH AFRICA Cloud in Africa: Case Studies Cloud in Africa: What Does Cloud Mean for Enterprises in Africa? Mobilising the Workforce: Challenges & 250+ 7,000+ Opportunities Facing Mobile IT services Always On: Improving Connectivity for African Enterprises ICT Decision makers attendees at from across Africa Africa Com Applications for the Next Generation: to learn from & Keep up with the Needs of your Workforce network with 30+ Leading CIO speakers from Large The Future of ICT for the Enterprise Enterprises, Operators, software vendors & infrastructure providers INSPIRATIONAL VISIONARY SPEAKERS INCLUDE: Richard Bell Felix Martin-Aguilar Nico Coetzee CEO Strategy Executive & Head of IT Security Specialist Wananchi Group Business Services, Cell C First National Bank - OPERATOR East Africa OPERATOR ENTERPRISE South Africa Riaan Van Niekerk CIO, McGregor BFA Ferdie Lochner Rod Russell (Bureau for Financial Head: IT Finance & Administration - Executive - Infrastructure ENTERPRISE Analysis) Information Systems & Technology Metropolitan Health Jan van der Zandt ENTERPRISE City of Cape Town ENTERPRISE South Africa CIO, Absa Financial Services Absa Group Technology OPERATOR Kosheek Sewchurran Camille Mendler Head of Department - Information Principal Analyst – Adrian Cornelius Enterprise Verticals General Manager Systems, University of Cape Town ENTERPRISE ANALYST Informa Telecoms & Media MTN Business OPERATOR Fidel Mabutho Mbhele Gaston Mbala Kim Andersen Director: ICT Policy and Strategy IT Director Principal Analyst, CxO Advisor Western Cape Government Televisão Pública Angola & Advisor ENTERPRISE ENTERPRISE ANALYST Ovum Business “The Enterprise ICT event located alongside Africa Com is the ideal platform Sponsored by to network with all the senior executives representing the whole ecosystem relevant to Africa’s enterprise ICT market. ” Mariko Takahashi, Marketing Manager of NEC www.enterprise-ictafrica.com
  • 2. CO-LOCATED WITH Dear Colleague, AGENDA AT A GLANCE A warm welcome to the 2nd annual Enterprise ICT Africa event brought to you in sunny Cape Town by leading event organisers the Com World DAY 1 – WEDNESDAY 14 NOVEMBER 2012 Series, and the Cloud World Forum Series. For a second year this insightful ICT event will be collocated with AfricaCom – the continent’s premier Keynotes shared with AfricaCom telecoms, media & ICT conference and exhibition – enabling Enterprise ICT Game Changing Market Evolution Africa attendees to benefit from a vast array of ICT players in the 350+ • Informa Market Overview strong exhibition, networking opportunities with Africa’s leading ICT players, as well as a dedicated conference session that will focus on all of the important • Transforming Models in Africa hot topics for IT decision makers in Africa today. • Innovation or Disruption? Debating the Role of New Players in the Digital Ecosystem You can browse this brochure for full details on key topics like; Cloud in Africa • Handset & Smart Devices Vision for Africa and what it means for Enterprises in Africa, Is Cloud the Be All and End All? What is the Business Case for Cloud? CIOs as Cloud Strategists, Improving Efficiency Refreshments & Networking in the AfricaCom Exhibition of ICT, Security, Mobilising the Workforce, Devices in the Work Place, Improving Connectivity for African Enterprises, Deploying reliable networks, the Data Cloud in Africa: What Does Cloud Mean Explosion, Case Studies, and the Future of ICT for the Enterprise. for Enterprises in Africa? Furthermore, if you’re a VIP IT decision maker you will not only benefit from the Lunch & Networking in the AfricaCom Exhibition private meeting space in the VIP lounge, but also personal introductions from our Head of VIP Relations, Ms. Aleksandra Mikula, to ensure you have the vital business meetings that will drive your company’s growth. Alongside this we will have the Cloud in Africa: Case Studies speed-networking opportunities during the coffee breaks on both days – no other event facilitates such tailored, one2one meetings for businesses in Africa. Refreshments & Networking in the AfricaCom Exhibition I’d like to take this opportunity to thank our Silver sponsor NEC for their support of this event. It is thanks to their sponsorship that we can offer free delegate Mobilising the Workforce: Challenges & passes to CIOs & VIP attendees. Opportunities Facing Mobile IT services Thanks also to our media partners, with a special mention to the Informa & Ovum analysts, who provide unrivalled industry insight to you at this event, and throughout the year on Enterprise Verticals in Africa. Networking Drinks in the AfricaCom Exhibition We look forward to seeing you there. Best regards, & the AfricaCom Awards Emily Martyr Conference Manager & Head of Product Innovation, Com World Series Informa Telecoms & Media DAY 2 – THURSDAY 15 NOVEMBER 2012 Keynotes shared with AfricaCom Service Innovation in a Digital Africa WHY ATTEND ENTERPRISE ICT AFRICA • Spotting the Next Successful Innovations for Africa • Monetising Services that Capture the Imagination A BUSINESS-FOCUSED NETWORK in an exhibition • Digital Gurus Panel: Establishing Successful Partnerships conference agenda to help you showcasing the leading global ICT • How are social networking services affecting the telecoms, make the right decisions for your companies offering engineering, media & ICT market? company infrastructure and services solutions. Plus, business arms of LEARN from senior executives regional, pan-African & international Refreshments & Networking in the AfricaCom Exhibition representing the whole telecoms service providers and ISPs ecosystem relevant to Africa’s thanks to the event’s collocation Always On: Improving Connectivity enterprise ICT markets – plus with AfricaCom – the continent’s for African Enterprises expert consultants, Ministry largest communication event, representatives and industry benefiting from a worldwide Lunch & Networking in the AfricaCom Exhibition associations respected reputation and 7,000+ GAIN market insights from attendees. Applications for the Next Generation: Informa Telecoms and Media’s BENEFIT from free entry for Keep up with the Needs of your Workforce leading team of enterprise enterprise representatives in market analysts Africa Refreshments & Networking in the AfricaCom Exhibition The Future of ICT for the Enterprise 2011 SPONSORS INCLUDED: Emily Martyr www.enterprise-ictafrica.com emily.martyr@informa.com Enquiries
  • 3. “An event that is focussed on the opportunities and challenges of managing and driving growth in the most exciting market in the world - Africa” Steven Evans, CEO, Etisalat Nigeria Day 1 – Wednesday 14th November 2012 15.05 Overseas Case Study: Leveraging Cloud & ICT 09:00 Innovations for SMEs /SMBs Growth Shared Morning Keynotes with AfricaCom • What will be expected from Cloud by SMEs? • How to identifying the immediate demand for Cloud & necessary ASSOCIATION 11.30 Refreshments & Networking in the AfricaCom short term investments Exhibition • Where will investment come from? • What is the realistic timeline for ROI from SMEs using Cloud? Cloud in Africa: What Does Cloud Mean Hemant Salunkhe, Director, Small & Medium Business for Enterprises in Africa? Development Chamber of India (SME Chamber of India) 12.00 Chair’s Introduction & Market Overview Mobilising the Workforce: Challenges & Camille Mendler, Principal Analyst, Enterprise Opportunities Facing Mobile IT services Informa Telecoms & Media 12.15 Cloud: Is it the Be All and End All? How Much Impact 15.25 What is the Reality of the Mobile Workforce in will it have for Africa’s Enterprises? Africa? • Why cloud adoption is picking up pace • ICT in the workplace is changing, but how quickly? ENTERPRISE • The perception of security in the Cloud & the draw backs of cloud • What are the demands on IT management from employees in OPERATOR computing terms of mobility? • Why companies are outsourcing cloud – is this the best approach? • What do CIOs need to do to meet the demands of actualising a Kosheek Sewchurran, Head of Department - Information Systems, mobile workforce? University of Cape Town Adrian Cornelius, General Manager, MTN Business 12.35 The Business Case for Cloud: How Cloud Services 15.45 Refreshments & Networking in the AfricaCom will Revolutionise Business Exhibition • Why Cloud services should be considered as mandatory • How to measure the readiness and fitness of your business 16.30 Devices in the Work Place: What Trends are • What role the IT department should play in the eco-system Affecting African Enterprises? • What Software Defined Network (SDN) will add to Cloud services Shinya Kukita, Chief Manager - International SI Service Business • Which devices are best facilitating mobility for Africa’s workforce? Development Division, International Sales & Operations BU, • Is employee demand for mobile devices/ tablets affecting CIOs OPERATOR NEC Corporation and budget? • What is the expected uptake of smartphones in Africa’s enterprise 12.55 The Evolving Role of the CIO: Is Today’s CIO a space over the next 12-18 months? Doorkeeper or Strategist? Steven Kirenga, Business Products Manager, Marketing ENTERPRISE • Evaluating the importance of the CIO as a strategist for enterprises Department, MTN Uganda Michael Greer, Group I.T. Manager, Chubb Security SA 16.40 CIO Roundtables: Plan, Prepare, Perform How are CIOs & IT Directors in Africa future proofing IT provisioning 13.15 Cloud Roundtable: The Big Picture for Cloud in the for their businesses? Take this opportunity to join themed tables and Enterprise & CIOs as Cloud Strategists discuss with your peers as to how to solve some of the key challenges • How has the role of the CIO changed in the past year? facing CIOs & IT directors today, and to prepare for what the future • What role is cloud playing in CIOs’ strategies now: small, large, may hold. none? ENTERPRISES • How do CIOs need to adjust their perspective in order to manage Topics will include: New Business Models; Go to Market Strategies; cloud services in the enterprise? Using Cloud to Transform Legacy Applications while Mobilizing Riaan Van Niekerk, CIO, McGregor BFA Employees and Customers, etc. (Bureau for Financial Analysis) Roundtable leaders: Analysts from Ovum/CxO Advisors & Kosheek Sewchurran, Head of Department - Information Systems, Informa Telecoms & Media University of Cape Town Michael Greer, Group I.T. Manager, Chubb Security SA 17.30 End of Day 1: Networking Drinks 14.00 Lunch & Networking in the AfricaCom Exhibition in AfricaCom Exhibition & the Cloud in Africa: Case Studies 5TH ANNUAL AFRICACOM AWARDS 14.45 Cloud Security when Enabling Mobility & An ‘Always On’ Workforce • Mobility and Always on - what does that mean today? And tomorrow? ENTERPRISE • Understanding current IT risks in cloud computing • New IT risks in a mobile work force environment • What you can do today and what you should be looking at doing in the future to maintain a secure working environment Nico Coetzee, IT Security Specialist, First National Bank, South Africa Emily Martyr www.enterprise-ictafrica.com emily.martyr@informa.com Enquiries
  • 4. “The event provided a platform for an excellent value-add network opportunities.” Dennis Ebbah. Senior Manager Financial Control, MTN Nigeria Communication Limited Day 2 – Thursday 15th November 2012 14.40 Healthcare Industry Case Study: Innovative 09:00 Shared Morning Keynotes with AfricaCom Applications for the Healthcare Industry This case study will be provided by a CIO or an application developer ENTERPRISE focusing on a ‘success story’ in the e-healthcare space, and how ICT is 11.30 Refreshments & Networking in the AfricaCom a game changer for healthcare provision in Africa. Exhibition Rod Russell, Executive - Infrastructure, Metropolitan Health, South Africa Always On: Improving Connectivity for African Enterprises The Future of ICT for the Enterprise Chair: Kim Andersen, Principal Analyst, CxO Advisor & Advisor, Ovum Business 15.00 Technology Trends in a Developing Country’s Public Sector Now & in the Coming Years 12.00 Understanding the Data Explosion: How to Cost Effectively Empower Employees in the Age of • The impact of IT process improvements • The open source movement and the public sector Broadband ENTERPRISE • Disruptive technologies, the consumerisation of IT and public • How can infrastructure providers prepare for the pressures of sector security paranoia OPERATOR Cloud services? • The cost of Green IT & e-Waste in the public sector • Understanding what network optimisation is needed to prepare Fidel Mabutho Mbhele, Director: ICT Policy and Strategy, for future Enterprise needs Western Cape Government • How will improvements be funded, and will the client suffer? Felix Martin-Aguilar, Strategy Executive & Head of Business 15.20 Refreshments & Networking in the AfricaCom Services, Cell C Exhibition 12.20 Interactive Connectivity Panel: What Progress has 16.20 What Does the Future Hold for CIOs in Africa? there been in Connecting African Enterprises? This future-looking presentation will aim to give a snap shot of the • How has connectivity improved in the past 6-12 months to align long-term strategic goals that need to be considered by all CIOs with Enterprises’ needs of availability, reduced cost, and growing in Africa. Including; skill shortage, limited connectivity, etc. These ENTERPRISE IT consumerism? challenges can be overcome through innovation and co-operation, • How are service providers meeting the needs of Enterprises, and when they are improved Africa will truly benefit from ICT as a despite the challenges? business enabler. OPERATORS • Will current levels of connectivity deter the uptake of services like Cloud? Ferdie Lochner, Head: IT Finance & Administration, Information • What is still needed to help African enterprises progress to the Systems & Technology, City of Cape Town next stage of growth? 16.40 Enterprise ICT Africa: Round-Up & Crystal Ball Richard Bell, CEO, Wananchi Group, East Africa Panel Adrian Cornelius, General Manager, MTN Business A panel of analysts and experts in the field of ICT for Enterprises will ENTERPRISES Reuben Chitungo, Projects Manager, summarise the topics and debates from the two day event, as well as Econet Wireless Zimbabwe talking about what wasn’t mentioned, and what their forecast for the next 6-12 months is in Africa. 12.55 The Changing Role of the CIO: Changing Business Ferdie Lochner, Head: IT Finance & Administration - Information Models - The State of Outsourcing; Globally, in RSA Systems & Technology, City of Cape Town and in Africa Fidel Mabutho Mbhele, Director: ICT Policy and Strategy, • Why outsource? Do CIOs have to outsource? Issues surrounding ANALYSTS Western Cape Provisional Government skills, knowledge & HR recruitment methods ENTERPRISE Camille Mendler, Principal Analyst, Enterprise, • Are CIO’s being forced by the CFO to go this way? Informa Telecoms & Media • Are CIO’s getting lost in the complexities of their technology and turning to Outsourcing as a “quick” solution? Sadiq Malik, Senior Consultant, MEA, Informa Telecoms & Media Jan van der Zandt, CIO, Absa Financial Services, Absa Group Technology 17.20 Close of Conference – until the next ICT event! 13.20 Lunch & Networking in the AfricaCom Exhibition Applications for the Next Generation: Join our Linked In Group: Enterprise ICT Africa Keep up with the Needs of your Workforce 14.20 Case Study - Televisão Pública Angola: Television Friend us on Facebook: AllAboutCom Production - From Tape to Tapeless Workflow ENTERPRISE Showcasing the use of IP Networks /Internet (3G/4G, WAN, LAN, BGAN) to capture, transmit and distribute high quality SD/HD video content. Follow us on Twitter: #EICTAfrica Gaston Mbala, IT Director, Televisão Pública Angola Emily Martyr www.enterprise-ictafrica.com emily.martyr@informa.com Enquiries
  • 5. CO-LOCATED WITH MARKET OVERVIEW: What Will Cloud Offer Africa? WHO SHOULD ATTEND The recent emergence of cloud computing as a Noticeably, telecom operators are making a land ENTERPRISE ICT paradigm for economic development opens grab for physical assets in order to sell virtual goods. AFRICA? opportunities for African countries seeking to Acquisitions and investments totaling almost engage world markets, despite lacking the traditional US$8 billion were executed in the first six months of 3 CIOs/ Enterprise IT & ICT infrastructure used to facilitate trade, especially since 2011, according to Informa’s Telecom Cloud Monitor. Heads of Department & the arrival of several submarine cables along the Of these, 80% involved the acquisition or planned Directors. Plus Enterprise IT/ continental coastline has accelerated the rollout of construction of data centers to house virtualization ICT buyers or procurers African terrestrial and wireless networks. infrastructure. 3 Industry regulators, enterprise Cloud offers a unique opportunity to African Telcos However, it is important to note that telecom operators associations, user groups & to provide value added services like voice, video and are highly dependent on third parties for cloud service consultants collaboration on cloud platforms. Informa Telecoms & delivery. This includes SaaS, infrastructure and 3 Enterprise & Business services Media has predicted that revenues from mobile data professional services vendors. On average, an operator providers (operators) will have grown from $210bn in 2009 to more than works with 16 partners to deliver cloud services, and $450bn by 2015. some with double that number. 3 African & International Internet Services Providers (ISPs) As Telcos design their cloud strategy, they must think Clearly the Cloud ecosystem in Africa, other emerging on how best to leverage their unique and trusted markets, and globally, will see continued activity and progress 3 Infrastructure vendors and ICT relationship with the consumer. They can monetise in the near future. solution providers this relationship by offering competitive cloud-based services integrated in the devices supported by hassle OFFICIAL ANALYST free billing and reliable network connectivity. PARTNER CLOUD: DO TELCOS HAVE THE FULL PACKAGE IN EMERGING MARKETS? BRAND RECOGNITION OFFICIAL DELEGATE PUBLICATION African Market PERSONAL WIDE AREA CONNECTIVITY CONNECTIVITY OFFICIAL NEWSWIRE PARTNER SECURITY DATACENTERS CERTIFICATIONS OFFICIAL ONLINE BILLING DISTRIBUTION NEWS SERVICE THANK YOU TO OUR 2012 SPONSORS: EXHIBITING ENTERPRISE ICT COMPANIES INCLUDE: OFFICIAL SHOW PUBLICATION NEC is a leading global provider of innovative and integrated IT and networking solutions, delivering a complete portfolio of mobile and broadband networking PLATINUM MEDIA PARTNERS infrastructure, innovative cloud platforms and proven applications that meet the complex and changing needs of our customers. NEC’s C&C Cloud Solutions enables carriers to seize the opportunities of the emerging cloud era, without delay, with minimum investment, and with carrier grade security and quality. We have the key to a business transformation that builds a continuous stream of new revenue. LEVEL 3 For more information, visit: www.nec.com/cloud logos 6/2/08 15:22 Page 1 logos 6/2/08 15:25 Page 1 wireless northern african wireless southern african MEDIA PARTNERS For wireless comms professionals in northern equatorial Africa COMMUNICATIONS For wireless comms professionals in southern equatorial Africa COMMUNICATIONS neolectum Emily Martyr www.enterprise-ictafrica.com emily.martyr@informa.com Enquiries
  • 6. THE 2ND ANNUAL 3 EASY WAYS TO REGISTER TO ATTEND ENTERPRISE ICT AFRICA: 1. Online: www.enterprise-ictafrica.com 2. Email: itmevents@informa.com 14-15 NOVEMBER 2012 CTICC, CAPE TOWN, SOUTH AFRICA 3. Telephone: +44 (0)20 7017 5506 VENUE DETAILS ACCOMMODATION OPTIONS: Please Quote Your Priority I54KC Cape Town International Convention Centre Reduced rate accommodation has been Convention Square, 1 Lower Long Street negotiated- information is available on our Cape Town, 8001, South Africa website: www.africa.comworldseries.com/ Code When Booking: t: +27 (0) 21 410 5000 f +27 (0) 212 410 5001 conference/accommodation/ e info@cticc.co.za Choose your Related Event ticket option I am an African operator, regulator, application developer/coder, All other businesses For group discounts please call+ 44 207 017 5506 broadcaster or Enterprise CIO* Enterprise ICT Africa Conference Pass Early Price Your pass includes: FREE Before 26th October 2012 US$1,099 + 14% VAT Before 5th October 2012 Billboard Digital Music Africa (13th November) AfricaCom Exhibition & Masterclass programme Standard Price (13-15 November) US$299 + 14% VAT After 27th October 2012 US$1,399 + 14% VAT After 8th October 2012 Enterprise ICT Africa 2 day conference (14-15 November) I am unable to attend, please send me access details to view the event documents online at £325 +VAT @ 20% UK VAT where applicable TERMS & CONDITIONS: *For details of who qualifies under these categories please visit www.enterprise-ictafrica.com FEE: There are different fees depending on which days you would like ARE YOU REGISTERED: You will always receive an acknowledgement of Manager, Informa UK, Maple House, 149 Tottenham Court Road, London to attend. Paying options include access to the conference, lunch, your booking via email. If you do not receive anything, please call us on W1T 7AD refreshments, online conference documentation. The fees do not +44 (0)20 7017 5506 to make sure we have received your booking. PAYMENT INFORMATION: Payment should be made by cheque, credit include hotel accommodation. All fees are subject to 14% VAT CALL MONITORING: Telephone calls to Informa UK Ltd may be card, in Euros, Pound Sterling or US Dollars. Cheques must be made TAX: Under South African Customs & Excise regulations, all delegates recorded or monitored in order to check the quality of the service being payable to Informa UK Ltd. Payment must be received by 30/10/2012 are required to pay 14% VAT on any conference taking place in South provided. in order to secure your place. Please quote the delegate name and the Africa. DATA PROTECTION: The personal information shown, and/or provided Event Code I54KC as a reference on all transactions. Informa UK Ltd, in CANCELLATIONS: Cancellations received in writing before 30/10/2012 by you will be held on a database and shared with companies in the conjunction with Tax Back International VAT reclaim, the world’s leading will be subject to a service charge of US$200. The full conference fees Informa Group. It may be used to keep you, or any additional names VAT recovery organisation, can help you to make a significant reduction remain payable on and after 30/10/2012 Substitutions are welcome provided by you, up to date with developments in your industry. on your attendance cost. Once an invoice has been sent to you, Tax at any time. It may be necessary for reasons beyond the control of Sometimes your details may be obtained from or made available to Back International will advise you as to how the VAT can be reclaimed. the Organiser to alter the content and timing of the programme or the external companies for marketing purposes. If you do not wish your Informa is PCI compliant and for security reasons now only accept identity of the speakers. This contract is subject to English Law. details to be used for this purpose, please write to The Database credit cards payments via the event website and on the phone. 15TH ANNUAL MORE INFO EXTENDED EVENT NOW 3 DAYS 13-15 NOVEMBER 2012 CTCC, CAPE TOWN SOUTH AFRICA REACHING THE NEXT FRONTIER FOR GROWTH NEW! NEW! PRE-EVENT COME AND 2ND ANNUAL FIBRE OPTICS SEMINAR SEE THE DIGITAL MUSIC AFRICA HOSTED BY FUTURE OF NEW! 2ND ANNUAL WIMAX OPERATORS NEW! DIGITAL SUMMIT HOSTED BY AFRICA... FREE ATTENDANCE FOR OPERATORS, CIOS, BROADCASTERS & APP DEVELOPERS Visit: www.comworldseries.com/africa