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Established in 1996. Prulife UK is a subsidiary of
Prudential plc, a United Kingdom-registered company.
Prulife Uk and Prudential plc are not affiliated with
Prudential Financial, Inc.(US-registered company),
Philippine Prudential Life Insurance Company,
Prudentialife Plans, Inc. or Prudential Guarantee and
Assurance, Inc.
The Arrow
Signifying strength
and purpose.
The serpent
Ancient Symbol of
Wisdom.

The Mirror
Seing the world and
oneself as they really
are.
• We take the risk out of people’s lives.
• We are the trusted leaders who listen and respond to the
financial needs of the Filipino people.
• We are committed to:
• dealing honestly and fairly with our public;
• exceeding customer expectation in services and products;
• caring for the well-being and development of our people;
• giving a fair return to our stakeholders; and
• contributing to the development of the Filipino community.
Why invest in Life
Insurance?
Why Pru life
UK?
• It started its operations in
the Philippines.
• The Insurance
Commission granted the
Company an operating
license in the Philippines.

1996

1998

Pru Life UK hit the PhP1-billion mark in terms of
After only two years ofEquivalent (APE), a Pru
Annualized Premium operations,
130% growth from 2006.
Life UK was ranked among the top 10

life insurance UK was Rank 2 in terms of the
Pru Life companies as in
awarded the
Philippinesfastest growing Prudential company
in terms total premium income
of First Year
based on the report
Premiums in Asia by regional headquarters
(FYP).
issued by Insurance
Prudential Corporation Asia (PCA).
Commission

2007

2010

2012
PRODUCTS
Specifically how YOU WANT it.
Precisely WHEN YOU WANT it.
Particularly WHERE YOU WANT it.
Traditional VS. Variable
INSURANCE

TRADITIONAL
• INSURANCE ONLY.

VARIABLE Unit Linked
• INSURANCE PLUS
INVESTMENT.
•
•
•
•
•
•

PRULink Exact Protector
PRULink protection Plus
PRULink Assurance Account
PRULink Assurance Account Plus
PRULink Investor Account Plus
PRUMillionaire
Balanced Scorecard
Learning and Growth Perspective
Objectives

Measures

Target

Increase number
of agents

Increase of agents
per year

10% additional
increase from last
years’ 30%

Initiatives
Aggressive
recruitment
strategy;
training and
coaching program
for financial
advancement

Improve extent of
agent
empowerment
Reward system
alignment

Number of
clients per
agent a month
Incentive given to
agent per number
of new clients

2 clients in 1 agent a
month
(at minimum)
Dependent on the
set quota

Build your
business;

Additional
incentives
Internal Business Process Perspective
Objectives

Measures

Boost client
confidence

Increase in
premium income

Improvement of
connections with
clients

Customer
satisfaction
ratings and
feedbacks

Improve service
to clients

number of
complaints

Target
57%-67% inrease
in premium
income
Very satisfied 810 and positive
feedback

70% decrease
in complaints

Initiatives
Exclusive bank
partnership

Surveys

Creating a website
for policy update
and balance
inquiry.
Customer Perspective
Objectives

Measures

Target

Initiatives

Client
Acquisition

Number of new
Policyholders

From 5 out of 10
to 7 out of 10

Application of
learning from
trainings

Extra level of
protection
coverage.

Number of
policy holder
availing riders.

7 Out of 10 will
avail the rider

Make aggressive
campaigns.

Increase
client
participation

Percentage
of client
participation

100% client
participation

Monthly
raffle draw
Financial Perspective
Objectives

Measures

Target

Initiatives

57%

Expand growth
opportunities

57% to 67%

Growth Rate

Increase premium
income

Atleast 5% of the
total premium
income.

Expansion

35%
109%

Develop new
markets

Percentage of
revenue from new
sources
Sunlife Grepa
5%

Manulife
Chinabank PNB Life
4%
4%

Premium income

Sunlife
19%

Manulife
7%
Insular life
9%

PRULIFE UK
15%

BPI Philam
11%

Philippine AXA
12%

Philamlife
14%
LIFE INSURANCE IS AT ITS BEST WHEN YOU ARE
AT YOUR WORST.
Mas  balanced scorecard final

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Mas balanced scorecard final

  • 1.
  • 2. Established in 1996. Prulife UK is a subsidiary of Prudential plc, a United Kingdom-registered company. Prulife Uk and Prudential plc are not affiliated with Prudential Financial, Inc.(US-registered company), Philippine Prudential Life Insurance Company, Prudentialife Plans, Inc. or Prudential Guarantee and Assurance, Inc.
  • 3. The Arrow Signifying strength and purpose. The serpent Ancient Symbol of Wisdom. The Mirror Seing the world and oneself as they really are.
  • 4. • We take the risk out of people’s lives. • We are the trusted leaders who listen and respond to the financial needs of the Filipino people. • We are committed to: • dealing honestly and fairly with our public; • exceeding customer expectation in services and products; • caring for the well-being and development of our people; • giving a fair return to our stakeholders; and • contributing to the development of the Filipino community.
  • 5. Why invest in Life Insurance?
  • 7. • It started its operations in the Philippines. • The Insurance Commission granted the Company an operating license in the Philippines. 1996 1998 Pru Life UK hit the PhP1-billion mark in terms of After only two years ofEquivalent (APE), a Pru Annualized Premium operations, 130% growth from 2006. Life UK was ranked among the top 10 life insurance UK was Rank 2 in terms of the Pru Life companies as in awarded the Philippinesfastest growing Prudential company in terms total premium income of First Year based on the report Premiums in Asia by regional headquarters (FYP). issued by Insurance Prudential Corporation Asia (PCA). Commission 2007 2010 2012
  • 8. PRODUCTS Specifically how YOU WANT it. Precisely WHEN YOU WANT it. Particularly WHERE YOU WANT it.
  • 9. Traditional VS. Variable INSURANCE TRADITIONAL • INSURANCE ONLY. VARIABLE Unit Linked • INSURANCE PLUS INVESTMENT.
  • 10. • • • • • • PRULink Exact Protector PRULink protection Plus PRULink Assurance Account PRULink Assurance Account Plus PRULink Investor Account Plus PRUMillionaire
  • 11.
  • 13. Learning and Growth Perspective Objectives Measures Target Increase number of agents Increase of agents per year 10% additional increase from last years’ 30% Initiatives Aggressive recruitment strategy; training and coaching program for financial advancement Improve extent of agent empowerment Reward system alignment Number of clients per agent a month Incentive given to agent per number of new clients 2 clients in 1 agent a month (at minimum) Dependent on the set quota Build your business; Additional incentives
  • 14. Internal Business Process Perspective Objectives Measures Boost client confidence Increase in premium income Improvement of connections with clients Customer satisfaction ratings and feedbacks Improve service to clients number of complaints Target 57%-67% inrease in premium income Very satisfied 810 and positive feedback 70% decrease in complaints Initiatives Exclusive bank partnership Surveys Creating a website for policy update and balance inquiry.
  • 15. Customer Perspective Objectives Measures Target Initiatives Client Acquisition Number of new Policyholders From 5 out of 10 to 7 out of 10 Application of learning from trainings Extra level of protection coverage. Number of policy holder availing riders. 7 Out of 10 will avail the rider Make aggressive campaigns. Increase client participation Percentage of client participation 100% client participation Monthly raffle draw
  • 16. Financial Perspective Objectives Measures Target Initiatives 57% Expand growth opportunities 57% to 67% Growth Rate Increase premium income Atleast 5% of the total premium income. Expansion 35% 109% Develop new markets Percentage of revenue from new sources
  • 17. Sunlife Grepa 5% Manulife Chinabank PNB Life 4% 4% Premium income Sunlife 19% Manulife 7% Insular life 9% PRULIFE UK 15% BPI Philam 11% Philippine AXA 12% Philamlife 14%
  • 18. LIFE INSURANCE IS AT ITS BEST WHEN YOU ARE AT YOUR WORST.