1. Chang Choi
1 206 399 4786
Chang.Choi.206@gmail.com

2.  Chang Choi
◦ Originally from Chicago
◦ Telecommunications, Energy, Utilities &
Transportation Experience
◦ Sports, Music, International Travel

3.  Problem Statement – Visitors desire to be “always
connected” to information, business associates and
families while considering usage costs.
 Recommendation – Improve the Visitor Consumer
Experience by providing free Internet Access that is
safe, reliable, comfortable and welcoming by creating
a “3rd place” away from accommodations and
transport.
 Target Audience
◦ Municipal Groups – Chamber, Greeters, Board of Tourism
◦ Special Event Promoters – Stadiums, Concerts, City
◦ Service Providers – Municipal, National and Roaming

4.  Challenges for Visitors
◦ Localized information & assistance
◦ Staying in touch with work & home (overseas)
 Desired Outcomes for Visitor
◦ Widely Available Internet Access
◦ Safe Visitor Experience
◦ Enriching Cultural / Educational Experience
 Benefits of Providing a “3rd Place”
◦ Creating a “Safe” Meeting Place for Community
◦ Delighted Visitor = Return Visitor = Net Promoter
◦ Increased Commercial Activity

5.  Tablets & Smartphone growth
 Wi-Fi Calling / Free Data Roaming
 Sponsored Data
 Mobile Application Usage

6.  Smartphone
 “Phablet”
 Tablet Reader
 Tablet
 Notebook PC

7. Mobile Apps are essential during travel
 Directions / Map
 Ride Scheduling
 Communications
 Daily Deals/ Shopping
 Dinner Reservations
 Crowdsourced Reviews
 Social Networks
 Special Events

11.  Year 0-1
◦ Identify location / event for a Successful “Pilot Project”
◦ Recruit local stakeholder support including a board of
directors
◦ Create event / local “buzz” and marketing
◦ Utilize Existing municipal infrastructure & staff
◦ Gather and Report on Data
 Year 2 onward
◦ Pursue on-going funding / financing
 Community Grants
 Public / Private investment
 Municipal Budget / Taxes
 Naming Rights or Sponsorships
◦ Select Open Additional locations and events
◦ Announce Public Formal Launch and Campaign

12. Chang Choi
1 206 399 4786
Chang.Choi.206@gmail.com