Personal Information
Organização/Local de trabalho
India India
Cargo
Technical Architect (Microsoft Dynamics CRM) / Project Manager (Domain- BFSI)
Setor
Technology / Software / Internet
Sobre
Seasoned Project Manager cum Solution Architect (MS CRM) with 14+ years work experience in Software Development, CRM/ERP implementation, CTI based Service Management Implementation.
MS CRM Specialist in Sales, Marketing, Service with and Without CTI, USD
Domain: BFSI , Telecomm, NGO / Public Sector, BPO, Services
Process and Methodology: PMBoK (PMP),Agile/SCRUM, Waterfall, Microsoft SureStep, ITIL v3
Area of Expertise:
• MS CRM Solution Architect
• Project Management
• Operation Management
• Team Management
• Consulting for CRM Planning and Implementation, Infrastructure and Demand Management
• Pre-Sales
• Integration Planning and Op...
Apresentações
(1)Personal Information
Organização/Local de trabalho
India India
Cargo
Technical Architect (Microsoft Dynamics CRM) / Project Manager (Domain- BFSI)
Setor
Technology / Software / Internet
Sobre
Seasoned Project Manager cum Solution Architect (MS CRM) with 14+ years work experience in Software Development, CRM/ERP implementation, CTI based Service Management Implementation.
MS CRM Specialist in Sales, Marketing, Service with and Without CTI, USD
Domain: BFSI , Telecomm, NGO / Public Sector, BPO, Services
Process and Methodology: PMBoK (PMP),Agile/SCRUM, Waterfall, Microsoft SureStep, ITIL v3
Area of Expertise:
• MS CRM Solution Architect
• Project Management
• Operation Management
• Team Management
• Consulting for CRM Planning and Implementation, Infrastructure and Demand Management
• Pre-Sales
• Integration Planning and Op...