SlideShare uma empresa Scribd logo
1 de 43
Applications Software:
Getting the Work Done
Objectives
• Distinguish between operating systems and
  applications software
• List the various methods by which individuals and
  businesses acquire software
• List and briefly describe various types of task-
  oriented software
• Identify the kinds of software available for both large
  and small businesses
• Discuss ethical issues associated with software
• Describe the functions of various computer
  professionals
Contents

•   Applications Software
•   Software Types
•   Task-Oriented Productivity Software
•   Business Software
•   Application Software and Ethics
•   Computers and People
Applications Software

 Apply to real-world tasks
  Solves user problems

          vs. OS
  controls the hardware
What it Does
   Gets the work done




       Solves a problem:
How large was The Roman Empire?
PC Software Characteristics

• User-friendly
• Easy
• Intuitive
• Minimum training and documentation
  needed to use
Software Types
        Custom Software

• Written by programmers
• Takes a lot of time to write and test
• When specifications are unique
Software Types
    Packaged or Commercial
• Sold in stores, catalogs, or downloadable
  from the WWW
• Purchased from software publishers
• Must be installed
  – Standard or custom installation
  – The setup process copies some of all of the
    software to the hard disk
  – May require the CD-ROM to be in the drive to run
Acquiring Software

• Freeware
  – Free to all
  – Copyrighted
  – Distributed in machine-readable format
• Shareware
  – Freely distributed for a trial period
  – Pay a nominal fee to register with the
    author
Acquiring Software
• Public-domain software
  – Un-copyrighted
  – May be used or altered without restriction
  – Generally developed under government
    grants
• Open-source
  – Free to all
  – Source code is distributed
  – May be used or altered
  – Popular under the LINUX OS
Acquiring Software

• Commercial software
  – Used most often
  – Copyrighted
  – Generally costly
  – May not be copied without permission of
    the manufacturer
Purchasing Commercial Software
             Individuals
• Software warehouse store
• Mail order
• Electronic software distribution
Purchasing Commercial Software
                    Businesses
•   Volume discount
•   Site license
•   Network versions
•   Application Service Provide (ASP)
    –   Software is setup and maintained by ASP
    –   Access the software over the Internet
    –   Pay per use
    –   Saves the expense of installing and maintaining
        the software
Task-Oriented Software
 Productivity Software




    Makes work faster
   Makes our lives easier
Word Processing
• Uses
  –   Memos
  –   Reports
  –   Correspondence
  –   Minutes of meetings
  –   Anything to be typed
• Functions
  –   Create
  –   Edit
  –   Format
  –   Store
  –   Print text and graphics
Desktop Publishing


• Uses
  – Newsletters
  – Reports
  – Brochures
• Functions
  – Handles high-level publishing needs
Electronic Spreadsheets

• Uses
  – Comparing mortgage interest rates
  – Preparing budgets
  – Tracking weight loss
• Functions
  – Manipulates numbers in rows and columns
  – Recalculates the results when a number is
    changed
  – What if?
Electronic Spreadsheets
Database Management
• Uses
  – Keep track of a large number of related facts
  – Query the data for specific information
  – Retrieve information in a variety of ways
• Functions
  –   Store data
  –   Update data
  –   Manipulate data
  –   Retrieve data
  –   Print data in many forms
  –   Report on data in a variety of ways
Graphics

• Uses
  – Maps
  – Graphs
  – Charts
• Helps to
  – Compare data
  – Spot trends
  – Make decisions
• Visual information is more compelling
Presentation Graphics
• Uses
  –   Sales tool
  –   Demonstrate a product
  –   Show cost/benefit projections on charts
  –   Present audio/video testimonials from satisfied
      customers
• May contain
  –   Text
  –   Graphics
  –   Audio
  –   Video
Computer Art

• Use software to
  – Produce art
  – Express ideas
• Graphic artist
  – Artistic ability
  – Computer skills
  – Produces computer art
Communications

• Communicate from home with computer
  at office
• Access data stored in another computer
  in another location
• Stock exchange updates
• Weather information
Communications

• Provides method for
  communicating
  between computers
• Most likely way to
  connect is via the
  Internet
• Use a browser to
  access the Internet
Office Suites

• Group of basic software applications
  designed to work together
• Data is portable between basic applications
  of the suite
• Various applications in the suite have the
  same “look and feel”
• Cost of suite is less than purchasing
  individual applications
Integrated Applications

• Combine basic word processing,
  spreadsheet, and graphics capabilities
• More limited than a suite
• Easier to learn and use
Software Development Focus

• Ease of use
• Personal use programs
  – Personal time organizers
  – To-do list makers
  – E-mail programs
• Internet access
Business Software

• Custom-written to
  meet special
  business needs
• Standard packages
• Combination of
  custom-written and
  off-the-shelf
Vertical Market Software

• Written for a particular type of business
   – Dentist’s office
   – Drugstore
   – Auto shop
• Software may be part of complete package
   –   Hardware
   –   Installation
   –   Training
   –   Support
Software for Workgroups

• Groupware / collaborative software
• Lets a group of people share information or
  track information together
• Data being used is located in central
  database
• Data can be accessed and updated by
  anyone in the project group
Software for Workgroups

Examples
• Scheduling
• Preparation of
  proposals by several
  individuals
The Information Center
             Help Desk

•   Software selection
•   Software training
•   Software and hardware installations
•   Software and hardware updates
•   Troubleshooting
Software for Small Business
• Accounting
  – Spreadsheet software
  – Accounting package – Basic accounting,
    financial statements, tax summaries, payroll
• Writing and Advertising
  – Word processing
  – Desktop publishing
• Customer Service
  – Database management
Software for Small Business

• Keeping Up and Making Contacts
  – Networking over the Internet
• Making Sales Pitches
  – Graphical presentation software
Small Office, Home Office
            SOHO

• Moderately priced to solve typical needs
• All-in-one software package
Small Office, Home Office
              SOHO
What is needed                 What is has
• Organizational skills of a   • Searchable library of
  secretary                      resources
                               • Legal guide
• Research skills of a
  librarian                    • Tax guide
• Accounting skills of a       • Collections of business
  bookkeeper                     documents
                               • Links to useful business
• Experience of someone
                                 and government sites on
  who has done it before         the Internet
Application Software Ethics




       What is legal?
Software Piracy
• Making illegal copies of copyrighted software
• Why the fuss?
  – Very easy to duplicate software vs. a text book
  – Software company may lose hundreds of dollars
    per pirated copy
• Prosecution
  – Yes: Small-medium sized business who purchase
    a few copies and distribute to many users
  – No: Individual users who probably would not have
    purchased software on their own anyway
Counterfeiting

• Software is copied onto CD-ROMS / DVD-
  ROMS
• Package duplicates the original
• Sold in flea markets or small stores
• Cheaper price
• Occurs more overseas
Copying Software

• Legitimate reasons
  – Backup copy
  – Copy to hard disk

• Illegitimate reasons
  – Obtain software without paying for it
Computers and People

Users
• Any individual who
  operates a computer
  to accomplish a task
• Home
• Business
Computer Professionals

• Management Information Systems (MIS)
• Computer Information Systems (CIS)
• Computing Services
• Information Services
• Information Technology (IT)
Computer Professionals
• Data entry operators – key data into a machine-
  readable format
• Computer operators – monitor the computer
• Librarians – catalog and keep secure the disks
• Computer programmers – write, test, implement, and
  maintain programs
• Systems analysts – plan and design computer
  systems
• Network manager – oversees the network
• Chief information officer (CIO) – department
  manager; makes strategic decisions relating to the
  flow of information in the organization

Mais conteúdo relacionado

Mais procurados

Xerox remote worker package
Xerox remote worker packageXerox remote worker package
Xerox remote worker packageBethSchofield4
 
Best document management software
Best document management softwareBest document management software
Best document management softwaresunsmart-chennai
 
Power point lab5
Power point lab5Power point lab5
Power point lab5Demi Hall
 
Summary chapter 4: Programs and Apps
Summary chapter 4: Programs and AppsSummary chapter 4: Programs and Apps
Summary chapter 4: Programs and AppsMiko Mochi
 
Managing sharepoint in a mobile world
Managing sharepoint in a mobile world Managing sharepoint in a mobile world
Managing sharepoint in a mobile world Ron Charity
 
The Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine LearningThe Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine LearningPrecisely
 
Computer hardware technology
Computer hardware technologyComputer hardware technology
Computer hardware technologytechnoyash
 
IBM Sterling File Gateway
IBM Sterling File GatewayIBM Sterling File Gateway
IBM Sterling File GatewayLightwell
 
Roles of an is department
Roles of an is departmentRoles of an is department
Roles of an is departmentJRS6701
 
What is PDA?
What is  PDA?What is  PDA?
What is PDA?ANJU A
 
Engage 2018: Finding the Right Path for your IBM Domino Applications
Engage 2018: Finding the Right Path for your IBM Domino ApplicationsEngage 2018: Finding the Right Path for your IBM Domino Applications
Engage 2018: Finding the Right Path for your IBM Domino Applicationspanagenda
 
Chapter 4 Programs and Apps
Chapter 4 Programs and AppsChapter 4 Programs and Apps
Chapter 4 Programs and Appsxtin101
 
Products by teckinfo
Products by teckinfoProducts by teckinfo
Products by teckinfoMuskan Gupta
 

Mais procurados (19)

Xerox remote worker package
Xerox remote worker packageXerox remote worker package
Xerox remote worker package
 
Best document management software
Best document management softwareBest document management software
Best document management software
 
Power point lab5
Power point lab5Power point lab5
Power point lab5
 
Summary chapter 4: Programs and Apps
Summary chapter 4: Programs and AppsSummary chapter 4: Programs and Apps
Summary chapter 4: Programs and Apps
 
Managing sharepoint in a mobile world
Managing sharepoint in a mobile world Managing sharepoint in a mobile world
Managing sharepoint in a mobile world
 
The Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine LearningThe Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine Learning
 
Software
SoftwareSoftware
Software
 
Computer hardware technology
Computer hardware technologyComputer hardware technology
Computer hardware technology
 
Chapter 6 telecommunications and networks
Chapter 6  telecommunications and networksChapter 6  telecommunications and networks
Chapter 6 telecommunications and networks
 
IBM Sterling File Gateway
IBM Sterling File GatewayIBM Sterling File Gateway
IBM Sterling File Gateway
 
Working Folder - Cloud Solutions
Working Folder - Cloud SolutionsWorking Folder - Cloud Solutions
Working Folder - Cloud Solutions
 
Introduction to computers
Introduction to computersIntroduction to computers
Introduction to computers
 
Roles of an is department
Roles of an is departmentRoles of an is department
Roles of an is department
 
Unit 1
Unit 1Unit 1
Unit 1
 
What is PDA?
What is  PDA?What is  PDA?
What is PDA?
 
Project one
Project oneProject one
Project one
 
Engage 2018: Finding the Right Path for your IBM Domino Applications
Engage 2018: Finding the Right Path for your IBM Domino ApplicationsEngage 2018: Finding the Right Path for your IBM Domino Applications
Engage 2018: Finding the Right Path for your IBM Domino Applications
 
Chapter 4 Programs and Apps
Chapter 4 Programs and AppsChapter 4 Programs and Apps
Chapter 4 Programs and Apps
 
Products by teckinfo
Products by teckinfoProducts by teckinfo
Products by teckinfo
 

Destaque (8)

La casa misteriosa (3)
La casa misteriosa (3)La casa misteriosa (3)
La casa misteriosa (3)
 
Ikram 5B
Ikram 5BIkram 5B
Ikram 5B
 
Various types of divorce grounds in texas
Various types of divorce grounds in texasVarious types of divorce grounds in texas
Various types of divorce grounds in texas
 
Viatge al marroc
Viatge al marrocViatge al marroc
Viatge al marroc
 
El sueño del indio
El sueño del indioEl sueño del indio
El sueño del indio
 
Avalanche ray
Avalanche rayAvalanche ray
Avalanche ray
 
Ablaza gela post war
Ablaza gela post warAblaza gela post war
Ablaza gela post war
 
How to add a animated power point
How to add a animated power pointHow to add a animated power point
How to add a animated power point
 

Semelhante a Chap3 (20)

Computer Software: Getting the work done
Computer Software: Getting the work doneComputer Software: Getting the work done
Computer Software: Getting the work done
 
Application Software
Application SoftwareApplication Software
Application Software
 
application softwares.ppt
application softwares.pptapplication softwares.ppt
application softwares.ppt
 
Chap3.ppt
Chap3.pptChap3.ppt
Chap3.ppt
 
Chap3.ppt
Chap3.pptChap3.ppt
Chap3.ppt
 
software
softwaresoftware
software
 
Application Software
Application SoftwareApplication Software
Application Software
 
Chap004
Chap004Chap004
Chap004
 
College of Technology Pantnagar lecture- Jainendra
College of Technology Pantnagar lecture- Jainendra College of Technology Pantnagar lecture- Jainendra
College of Technology Pantnagar lecture- Jainendra
 
Case mis ch04
Case mis ch04Case mis ch04
Case mis ch04
 
Overview of softwares and their applications
Overview of softwares and their applicationsOverview of softwares and their applications
Overview of softwares and their applications
 
Application software
Application softwareApplication software
Application software
 
BAIT1003 Chapter 7
BAIT1003 Chapter 7BAIT1003 Chapter 7
BAIT1003 Chapter 7
 
Classification of digital computers
Classification of digital computersClassification of digital computers
Classification of digital computers
 
Asante's Computing Merged Slide.pdf
Asante's Computing Merged Slide.pdfAsante's Computing Merged Slide.pdf
Asante's Computing Merged Slide.pdf
 
Basic software
Basic softwareBasic software
Basic software
 
Application software
Application softwareApplication software
Application software
 
Software as a service, software engineering
Software as a service, software engineeringSoftware as a service, software engineering
Software as a service, software engineering
 
Chapter 4 computer software
Chapter 4  computer softwareChapter 4  computer software
Chapter 4 computer software
 
Software presentation.pptx
Software presentation.pptxSoftware presentation.pptx
Software presentation.pptx
 

Último

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 

Último (20)

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 

Chap3

  • 2. Objectives • Distinguish between operating systems and applications software • List the various methods by which individuals and businesses acquire software • List and briefly describe various types of task- oriented software • Identify the kinds of software available for both large and small businesses • Discuss ethical issues associated with software • Describe the functions of various computer professionals
  • 3. Contents • Applications Software • Software Types • Task-Oriented Productivity Software • Business Software • Application Software and Ethics • Computers and People
  • 4. Applications Software Apply to real-world tasks Solves user problems vs. OS controls the hardware
  • 5. What it Does Gets the work done Solves a problem: How large was The Roman Empire?
  • 6. PC Software Characteristics • User-friendly • Easy • Intuitive • Minimum training and documentation needed to use
  • 7. Software Types Custom Software • Written by programmers • Takes a lot of time to write and test • When specifications are unique
  • 8. Software Types Packaged or Commercial • Sold in stores, catalogs, or downloadable from the WWW • Purchased from software publishers • Must be installed – Standard or custom installation – The setup process copies some of all of the software to the hard disk – May require the CD-ROM to be in the drive to run
  • 9. Acquiring Software • Freeware – Free to all – Copyrighted – Distributed in machine-readable format • Shareware – Freely distributed for a trial period – Pay a nominal fee to register with the author
  • 10. Acquiring Software • Public-domain software – Un-copyrighted – May be used or altered without restriction – Generally developed under government grants • Open-source – Free to all – Source code is distributed – May be used or altered – Popular under the LINUX OS
  • 11. Acquiring Software • Commercial software – Used most often – Copyrighted – Generally costly – May not be copied without permission of the manufacturer
  • 12. Purchasing Commercial Software Individuals • Software warehouse store • Mail order • Electronic software distribution
  • 13. Purchasing Commercial Software Businesses • Volume discount • Site license • Network versions • Application Service Provide (ASP) – Software is setup and maintained by ASP – Access the software over the Internet – Pay per use – Saves the expense of installing and maintaining the software
  • 14. Task-Oriented Software Productivity Software Makes work faster Makes our lives easier
  • 15. Word Processing • Uses – Memos – Reports – Correspondence – Minutes of meetings – Anything to be typed • Functions – Create – Edit – Format – Store – Print text and graphics
  • 16. Desktop Publishing • Uses – Newsletters – Reports – Brochures • Functions – Handles high-level publishing needs
  • 17. Electronic Spreadsheets • Uses – Comparing mortgage interest rates – Preparing budgets – Tracking weight loss • Functions – Manipulates numbers in rows and columns – Recalculates the results when a number is changed – What if?
  • 19. Database Management • Uses – Keep track of a large number of related facts – Query the data for specific information – Retrieve information in a variety of ways • Functions – Store data – Update data – Manipulate data – Retrieve data – Print data in many forms – Report on data in a variety of ways
  • 20. Graphics • Uses – Maps – Graphs – Charts • Helps to – Compare data – Spot trends – Make decisions • Visual information is more compelling
  • 21. Presentation Graphics • Uses – Sales tool – Demonstrate a product – Show cost/benefit projections on charts – Present audio/video testimonials from satisfied customers • May contain – Text – Graphics – Audio – Video
  • 22. Computer Art • Use software to – Produce art – Express ideas • Graphic artist – Artistic ability – Computer skills – Produces computer art
  • 23. Communications • Communicate from home with computer at office • Access data stored in another computer in another location • Stock exchange updates • Weather information
  • 24. Communications • Provides method for communicating between computers • Most likely way to connect is via the Internet • Use a browser to access the Internet
  • 25. Office Suites • Group of basic software applications designed to work together • Data is portable between basic applications of the suite • Various applications in the suite have the same “look and feel” • Cost of suite is less than purchasing individual applications
  • 26. Integrated Applications • Combine basic word processing, spreadsheet, and graphics capabilities • More limited than a suite • Easier to learn and use
  • 27. Software Development Focus • Ease of use • Personal use programs – Personal time organizers – To-do list makers – E-mail programs • Internet access
  • 28. Business Software • Custom-written to meet special business needs • Standard packages • Combination of custom-written and off-the-shelf
  • 29. Vertical Market Software • Written for a particular type of business – Dentist’s office – Drugstore – Auto shop • Software may be part of complete package – Hardware – Installation – Training – Support
  • 30. Software for Workgroups • Groupware / collaborative software • Lets a group of people share information or track information together • Data being used is located in central database • Data can be accessed and updated by anyone in the project group
  • 31. Software for Workgroups Examples • Scheduling • Preparation of proposals by several individuals
  • 32. The Information Center Help Desk • Software selection • Software training • Software and hardware installations • Software and hardware updates • Troubleshooting
  • 33. Software for Small Business • Accounting – Spreadsheet software – Accounting package – Basic accounting, financial statements, tax summaries, payroll • Writing and Advertising – Word processing – Desktop publishing • Customer Service – Database management
  • 34. Software for Small Business • Keeping Up and Making Contacts – Networking over the Internet • Making Sales Pitches – Graphical presentation software
  • 35. Small Office, Home Office SOHO • Moderately priced to solve typical needs • All-in-one software package
  • 36. Small Office, Home Office SOHO What is needed What is has • Organizational skills of a • Searchable library of secretary resources • Legal guide • Research skills of a librarian • Tax guide • Accounting skills of a • Collections of business bookkeeper documents • Links to useful business • Experience of someone and government sites on who has done it before the Internet
  • 37. Application Software Ethics What is legal?
  • 38. Software Piracy • Making illegal copies of copyrighted software • Why the fuss? – Very easy to duplicate software vs. a text book – Software company may lose hundreds of dollars per pirated copy • Prosecution – Yes: Small-medium sized business who purchase a few copies and distribute to many users – No: Individual users who probably would not have purchased software on their own anyway
  • 39. Counterfeiting • Software is copied onto CD-ROMS / DVD- ROMS • Package duplicates the original • Sold in flea markets or small stores • Cheaper price • Occurs more overseas
  • 40. Copying Software • Legitimate reasons – Backup copy – Copy to hard disk • Illegitimate reasons – Obtain software without paying for it
  • 41. Computers and People Users • Any individual who operates a computer to accomplish a task • Home • Business
  • 42. Computer Professionals • Management Information Systems (MIS) • Computer Information Systems (CIS) • Computing Services • Information Services • Information Technology (IT)
  • 43. Computer Professionals • Data entry operators – key data into a machine- readable format • Computer operators – monitor the computer • Librarians – catalog and keep secure the disks • Computer programmers – write, test, implement, and maintain programs • Systems analysts – plan and design computer systems • Network manager – oversees the network • Chief information officer (CIO) – department manager; makes strategic decisions relating to the flow of information in the organization