Upward communication

1. Upward Communication
Chandan Singh

2. Upward Communication
• Upward communication is the flow of
information from lower-level employees to
upper-level employees.
• Upward communication is important because
it provides higher management with the
information needed for decision-making.
• Communication is a very important part of
working in the business environment.

3. Upward Communications Mechanisms
1. Suggestion Boxes
2. Employee Surveys
3. MIS Reports
4. Face to Face Conversations
5. Meeting
6. Sharing Of Reports

4. Face to Face Conversation

5. MIS Report

6. Meeting

7. Sharing of Report

8. The Flow of Upward Communication

9. Advantages of Upward Communication
• Decision Making
• Motivation
• Feedback
• Favorable Organizational Environment
• Influence of New Policies
• Good Relations
• Knowing Employee Attitude

10. Disadvantages of Upward Communication
• Distortion
• Unwillingness
• Fear
• Image Problem
• Recklessness
• Flattery