Marketing information system collects, analyzes, and distributes market data to help marketing managers make decisions. It provides three types of information: recurrent for regular updates, monitoring for scanning external sources, and requested for specific needs. The system sources data internally from sales, costs, and financial records, and externally from marketing research. It is important for anticipating customer demand, taking a systematic approach, understanding economic indicators, analyzing competition, keeping up with technology, and understanding customers to inform marketing planning.
2. What is marketing information
system ?
Marketing information consists of people,
equipment and procedures to
gather,sort,analyze,evaluate and distribute
needed, timely and accurate information to
marketing decision makers.
Marketing decision makers use the data
to identify and solve marketing related
problems.
3. Marketing Information system supplies
three types of information.
• Recurrent Information
• Monitoring Information
• Requested Information
4. •Recurrent Information
This is the data that an MIS supplies
periodically about the market share of a
specific product and customer’s
awareness of company’s brands. The data
may be supplied on weekly, monthly or
yearly basis.
5. • Monitoring Information
This is the data obtained from the regular
scanning of certain sources. Marketing
managers may need data related to
competition or the industry. It is essential
so that marketing managers can be alert
and identify potential problems
6. • Requested Information
This information is developed in response
to some specific request by the marketing
manager. Secondary data or primary data
through survey research are collected in
response to the specific request. The MIS
supplies the requested information for
decision making.
7. Marketing Information system
External data
Marketing Marketing Marketing
Research Information Managers
division system Division
Internal data
Requested
information
8. Sources of Marketing Information .
The MIS information inputs come from different
sources, viz., both within and outside firms .
Some of the commonly used internal sources of
information are:
Sales Analysis- The marketing information
system retrieves sales information and put them
in usable and disaggregated form. It detects
various marketing strengths and weaknesses.
Computer assisted sales analysis uncovers
significant details for management needs.
9. Cost Analysis-The cost analysis is
possible with the effective accounting
system. The classification and analysis of
the cost of production, cost of distribution
and selling may provide adequate
information for the management
purposes .
Financial Records- The financial records &
publications may provide adequate
opportunities for management of sales &
marketing activities .Many companies
prepare periodical final statement to
observe the balance of each item of
10. Marketing
Environment
Why
Information Competitio
Is n
Customer
Needs Needed
Strategi
Strategic
Strategic
Strategic
Strategic
c
Planning
Planning
Planning
Planning
Plannin
g
11. Importance of marketing information system
• Anticipation Of Customer Demand-
Every marketer needs up-to-date
knowledge about consumer needs and
wants.
• Systematic Approach-Expanding
markets and competitive marketing
environment require adequate market
intelligence system.
• Economic indicator-Marketers must have
latest information on the changing trends
of supply, demand and prices
12. • Significance of Analysing Competition-
Marketer cannot survive without having
information regarding nature , character and size
of competition to be met.
• Development of Technology-Marketers must
have latest information regarding technological
development.
• Understanding the Consumer-Information
system can establish proper two way flow of
information and understanding between marketers
and consumer.
• Marketing Planning-Marketing plans and
programmes are based upon information supplied
by economic forecasts and market research.
13. Conclusion
Marketing information system is an
important factor in a growing business
today with increased competition and
environmental changes affecting the
consumer world . It is the marketing
information system that makes or
unmakes any organization in the
perspective of marketing strategy
.Marketing information system very aptly
called as life blood of marketing.
Notas do Editor
The Importance of Information This CTR relates to the material on p. 99 and provides a context for discussing marketing research and marketing information systems. Instructor’s Note: This information is extra-textual. The Importance of Information A marketing information system is valuable for the information tools it provides in relation to the following areas: The Marketing Environment . Companies compete in an environment of social, legal, cultural, technological, natural, and competitive forces. Information on each aspect of the environment is crucial to effective market planning. Discussion Note: You may wish to discuss the role of environmental monitoring or scanning in class. Information gathering can be serendipitous or it can be planned. While not all environmental information needs can be identified in advance, it is possible to approach research and information systems planning with an eye to setting up ways of collecting information in an on-going fashion. Customer Needs and Wants . If environmental forces cause the company to seek information in a larger context, customer needs and wants focus the attention on the target market. Without information, identifying need and wants is guesswork -- or fortune telling. Competitors . The actions of competitors cannot go unnoticed by the company. Innovative companies not only identify competitive actions and offerings, they also consume competitors products -- in small quantities of course! For example, to understand the value of a competitors automobile it makes sense to drive it for awhile as a customer would and evaluate it in that fashion. Strategic Decision Making . Strategy formulation depends upon accurate & timely information most of all.