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What has changed?
(since the book came out)

Writing a Tech Book Is Like
Shooting at a Moving Target
18%
$1,000,000,000
26%
23%
350 Million
300 Million
2012 Social Network Benchmark Report
Blackbaud, NTEN, Common Knowledge
www.nonprofitsocialnetworksurvey.com
2012 Social Network Benchmark Report
Blackbaud, NTEN, Common Knowledge
www.nonprofitsocialnetworksurvey.com
2012 Social Network Benchmark Report
Blackbaud, NTEN, Common Knowledge
www.nonprofitsocialnetworksurvey.com
2012 Social Network Benchmark Report
Blackbaud, NTEN, Common Knowledge
www.nonprofitsocialnetworksurvey.com
2012 Social Network Benchmark Report
Blackbaud, NTEN, Common Knowledge
www.nonprofitsocialnetworksurvey.com
1.

The Average Respondent Facebook & Twitter Communities Grew
by 30% and 81%, respectively.

2.

The Most Common Fundraising Tactic on Facebook is an Ask for
an Individual Gift.

3.

Respondent Budgets and Staffing for Commercial Social
Networks Continue to Climb

4.

The Top 3 Factors for Success on Social Networks:
Strategy, Prioritization, and Dedicated Staff

5.

Facebook Advertising is Used Primarily to Meet Non-Fundraising
Goals

6.

Google+ Struggling to Gain Momentum and PinterestPops
as Top Newcomer.
The Next Generation of American Givingwww.blackbaud.com/nextgen
The Next Generation of American Givingwww.blackbaud.com/nextgen
The Next Generation of American Givingwww.blackbaud.com/nextgen
The Next Generation of American Givingwww.blackbaud.com/nextgen
The Next Generation of American Givingwww.blackbaud.com/nextgen
Awareness
TACTIC

Start, Join, & Organize
Conversations with Hashtags
Use Facebook Social
Plug-ins on Your Site

TACTIC
TACTIC

Make a
Buzzworthy
Video
Boost Your SEO
Rankings with
Google+
Engagement
Engagement
TACTIC

Engage the Blogging
Community
TACTIC

Organize a Tweetup
TACTIC

Create a Flickr
Group to
Support Your
Mission
Integrating &
Organizing Social
Communications with
an Editorial Calendar
Optimizing Communication
Style & Content for Each
Social Channel
Socialize Your Event
Conversion
Conversion
Advocacy
Advocacy
TACTIC

Empower
Supporters to
Take Social
Action
TACTIC

Integrate Supporter
Photos with Other
Channels
Recognize Your
Donors, Volunteers, Staff,
Board Members –
Everyone!
Giving
Tuesday
Share!
Fundraising
Fundraising
Use Pinterest to
Drive Commerce
Reach Specific Market Segments
with Social Advertising
Best Use
of Social
Media
Worst
Use of
Social
Media
Social Media Tactics for Nonprofits - University of Michigan
Social Media Tactics for Nonprofits - University of Michigan
Social Media Tactics for Nonprofits - University of Michigan
Social Media Tactics for Nonprofits - University of Michigan
Social Media Tactics for Nonprofits - University of Michigan

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Social Media Tactics for Nonprofits - University of Michigan

Notas do Editor

  1. The Next Generation of American Giving study is based on an online survey of 1,014 U.S. donors that was fielded in May, 2013.18-3262% Give via a mobile phone55% of Gen Y follow charities on social media; with 29% saying that social media is an extremely important way to stay in touch. 8% of Gen Y donors have given via social media.43% Are willing to fundraise on behalf of orgs
  2. 33-4847% give via mobile40% give through the web46% fundraise on behalf of org10% of Gen X donors have given via social media. 19% think it’s an important way to stay in touch.
  3. Largest % of giving = 43% (here is where you focus your traditional fundraising efforts)5% of Baby Boomers have given via social mediaOnly 5% say it’s an important way to stay in touch.No mobileDirect mailGive through the webRecurring giving
  4. 1% of Matures have given through social media. 2% say it is an important way to stay in touch.An appeal via social media from a group you follow is somewhat acceptable to Generation X and Generation Y, but not acceptable to a majority of Boomers or Matures. Even among younger donors, roughly one-fourth say this is unacceptable. Direct mail Honoring othersVery light on ways to connect
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