Sources of conflict

1. Sources of Conflict

2. Understanding Conflict
1. There is a perceived breach of faith and
trust between individuals.
When one puts faith and trust in
another, and that confidence is broken,
it can create an emotional response that
elevates to conflict.

3. 2. There is miscommunication leading to
unclear expectations.
- Misinterpreted instructions.
- The words we use to communicate don’t
always clearly state the picture in our minds.

4. 3. Personality Clashes
Some people are: While others are:
Outgoing, spontaneous and Introspective serious and quiet
talkative
Detailed…evaluate, ponder, and
Intuitive…shoot from the hip consider
Logical and analytical
Feeling and emotional
Concerned for concepts
Concerned for people
Flexible, go with the flow,
Structured, ordered, planned unplanned

5. 4. There are differences in acquired values
- From the moment we are born, we begin
acquiring our value system.
- Our values come from parents, siblings,
friends, mentors, coaches, teachers, books,
churches, movies, television and music…life
in general.

6. 5. There is underlying stress and tension
- Demands of time and energy
- Stress surfaces at the slightest provocation.
- A person’s angered response to us may have
nothing to do with us at all.

7. 6. Ego problems
- Ego wants us to be right, and moves us into
defending our position, sometimes
unreasonably.
- One of the quickest ways to diffuse an
argument or conflict is to admit one’s
mistakes.