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Unlocking Innovation: Training Teams and Individuals to have Every Day Breakthroughs

  1. UNLOCKING INNOVATION Training Teams and Individuals to Have Every Day Breakthroughs
  2. Innovation IQ • True/False: Innovation is the act of coming up with new and creative ideas • True/False: Innovation is a random process • True/False: Innovation is the exclusive realm of a few naturally talented people • True/False: The biggest obstacle to innovation is a lack of organizational resources and know-how • True/False: Most companies are not structured to innovate • True/False: The most important type of innovation involves bringing new products and services to market • True/False: Teaching employees to think creatively will guarantee innovation • True/False: The most powerful way to trigger your brain is to simply ask it a question • True/False: Most companies pursue incremental rather than disruptive innovation • True/False: Listening to your customers is a great way to innovate
  3. Learning Outcomes Improve leadership skills to motivate, inspire, and foster innovation within an organization In order to stay ahead of the competition, people and teams must be creative and innovative. The key to success is engaging in ways of thinking that inspires breakthroughs. Science and technology is about using talent and skills to create possibilities. Did you know that there are proven tools to inspire teams to have every day breakthroughs? Uncover hidden talent on your team; learn strategies that are not only fun and creative, but also just might help you create the next breakthrough. • • • • • At the end of this seminar participants will be able to: Define innovation and creativity Explore leadership skills that encourage creativity Learn techniques and tools that support an inventive mind Play games that inspire creativity and innovation
  4. What are we talking about. Define Innovation • Innovation is the creation of better or more effective products, processes, services, technologies, or ideas that are accepted by markets, governments, and society. Innovation differs from invention in that innovation refers to the use of a new idea or method, whereas invention refers more directly to the creation of the idea or method itself – the introduction of something new ; a new idea, method, or device : novelty • An invention is a unique or novel device, method, composition, process or discovery • U.S. Patent Law . a new, useful process, machine, improvement, etc., that did not exist previously and that is recognized as the product of some unique intuition or genius, as distinguished from ordinary mechanical skill or craftsmanship.
  5. What are we talking about. Define Creativity • Creativity is the process of producing something that is both original and worthwhile. the ability to transcend traditional ideas, rules, patterns, relationships, or the like, and to produce meaningful new ideas, forms, methods, interpretations, etc.; originality, progressiveness, or imagination • Create is to cause to come into being, as something unique that would not naturally evolve or that is not made by ordinary processes. • To create is to evolve from one's own thought or imagination, as a work of art or an invention. • To create is to make a fuss
  6. Google did it, Apple does it, and so do… • On any given day Google is running 200 to 300 experiments to a small audience – unbeknown to them – with very minor user interface or features adjustments to understand how to better serve its existing or new customers. • Apple eliminated passive aggressiveness and encouraged debate when new ideas were forming • Apple has ad hoc meetings of six people called by someone who thinks he has figured out the coolest new thing ever and who wants to know what other people think of his idea • 3M realized it was in the “touch and feel” and not just the adhesive business so now they are developing a MicroTouch capacitive TouchSense System • 3M says "It's really tough to schedule invention • 3M’s tradition of periodically reexamining their own products searching for possible improvements.
  7. Most Innovative Companies (Fast Company) Who Why Nike For a pair of revolutionary new products and a culture of true believers Amazon For speeding up the delivery of change Square For spreading the mobile payments revolution Splunk For bringing big data to the masses Fab For evolving into the destination for design wares What’s Next
  8. How to Innovate I N N O V A T E I Initiated by Management Implemented by all N Negotiate expectations and deliverables and a budget if possible. N Nominate leaders and team members for exploring opportunities O Operate outside the “work world” as much as you do inside V Violate “business as usual” rules (see the first N) See what happens A Always think about the customer first T Treat all ideas as worthy and with promise E Experience Excitement! Be excited I Imagine a different future. Play “what if” games O Observe everything and wonder about it, then frame it in the context of your world N Nothing is impossible, just not made possible yet
  9. Graham Wallas Stage Model Preparation • preparatory work on a problem that focuses the individual's mind on the problem and explores the problem's dimensions Incubation • where the problem is internalized into the unconscious mind intimation • the creative person gets a "feeling" that a solution is on its way Illumination • where the creative idea bursts forth from its preconscious processing into conscious awareness Verification • where the idea is consciously verified, elaborated, and then applied
  10. Creativity Profiles Creativity Profiles Creativity Traits 1 Incubate (Long-term Development) Idea Generation (Fluency, Originality, Incubation and Illumination) Personality (Fluency, Originality, Incubation and Illumination) Motivation (Intrinsic, Extrinsic and Achievement) 2 Imagine (Breakthrough Ideas 3 Improve (Incremental Adjustments) 4 Invest (Short-term Goals) Confidence (Producing, Sharing and Implementing)
  11. Innovation Competencies 1. Risk tolerance 5. Communication skills: Listening Questioning 4. Making contextual connections (Integrated thinking) Provided by KUSI Visions and Creative Energy Solutions 2. Interdependent behavior 3. Problem solving
  12. Innovation Competencies 6. Observation skills 11. Enthusiasm and satisfaction 7. Experimenting 10. Performance planning 8. Networking 9. Decision making (confidence) Provided by KUSI Visions and Creative Energy Solutions
  13. The Ultimate Innovation Creation Strategy • Observe – observe what is happening anywhere in the world via the internet, • Listen – Listen to others intently with the expectation that there is a kernel of greatness in what they have to say • Read – Reading is fundamental. You can read any book or magazine in an instant on an iPad or Kindle or Nook or regular magazine, news paper, or book! • Combine – combine an incredible array of products and services and ideas that already exist into something that is new and is of great value for other people.
  14. Six Myths of Creativity CREATIVITY 1 Creativity comes from creative types. Where in the organization do you want people to be creative? almost all of the research in this field shows that anyone with normal intelligence is capable of doing some degree of creative work 2 Money motivates creativity. People are most creative when they care about their work and they're stretching their skills. 3 Time pressure fuels creativity. Time pressure stifles creativity because people can't deeply engage with the problem. Creativity requires an incubation period; people need time to soak in a problem and let the ideas bubble up 4 Fears force breakthroughs. Creativity is positively associated with joy and love and negatively associated with anger, fear, and anxiety. 5 Competition beats collaboration. The most creative teams are those that have the confidence to share and debate ideas. 6 A streamlined organization is a creative organization. Leaders will have to work hard and fast to stabilize the work environment so ideas can flourish
  15. Visualization is Key to Innovation and Creativity • • • • • • The ability to express an idea visually, however crudely, is vital to creative power. Pictures offer an immediacy that words do not. images are powerful tools for expressing and engaging with ideas. They are frequently easier to remember Mind-mapping and diagramming allows you to see the big picture and the details at once. Draw simple: Geometric shapes, arrows, and stick figures are easy to remember See relationships: Use arrows, color, or shapes to show how things are connected
  16. Quantity of ideas is essential to lateral thinking • Another key feature to visual creativity is quantity or series.
  17. • What would happen if I/we…. • I wonder why…. • Where did that come from • How is this similar to … • Where would we/they be if …. • Why does ______ _______ ? • How many…. • What was the inspiration for…. • What is the essence of…. • What’s next for…
  18. Review Summary • In business, innovation is the act of applying knowledge, new or old, to the creation of new processes, products, and services that have value for at least one of your stakeholder groups. • innovation and creativity is directly link to what a customer thinks is worth while and acceptable. ” • Observe everything and wonder about its origins • Innovation competencies • Observe, Listen, Read, Combine • Visualize • Quantity of ideas is essential to lateral thinking • Ask questions
  19. Think left and think right and think low and think high. Oh, the thinks you can think up if only you try! ~Dr. Seuss, Oh, the Thinks You Can Think! TEST YOUR INNOVATION IQ
  20. Innovation is the act of coming up with new and creative ideas 1. True 2. False

Notas do Editor

  1. Everyone knows that innovation means coming up with the next great idea in your industry, right? Actually, there’s a lot more to it than that. Test your ability to separate innovation fact from fiction by answering the following questions true or false:Innovation is the act of coming up with new and creative ideas. Innovation is a random process. Innovation is the exclusive realm of a few naturally talented people. The biggest obstacle to innovation is a lack of organizational resources and know-how. The most important type of innovation involves bringing new products and services to market. Teaching employees to think creatively will guarantee innovation. The most powerful way to trigger your brain is to simply ask it a question. Most companies pursue incremental rather than disruptive innovation. Most companies are not structured to innovate. Listening to your customers is a great way to innovate. Answers:1. False. In business, innovation is the act of applying knowledge, new or old, to the creation of new processes, products, and services that have value for at least one of your stakeholder groups. The key word here is applying. Generating creative ideas is certainly part of the process. But in order to produce true innovation, you have to actually do something different that has value.2. False. Innovation is a discipline that can (and should) be planned, measured, and managed. If left to chance, it won’t happen.3. False. Everyone has the power to innovate by letting their brain wander, explore, connect, and see the world differently. The problem is that we’re all running so fast that we fail to make time for the activities that allow our brains to see patterns and make connections. Such as pausing and wondering….what if?4. False. In most organizations, the biggest obstacle to innovation is what people already know to be true about their customers, markets, and business. Whenever you’re absolutely, positively sure you’re right, any chance at meaningful innovation goes out the window.5. False. It’s certainly important to bring new products and services to market. But the most important form of innovation, and the #1 challenge for today’s business leaders may really be reinventing the way we manage ourselves and our companies.6. False. New ideas are a dime a dozen. The hard part is turning those ideas into new products and services that customers value and are willing to pay for — a process that requires knowledge about what your customers want and need, coupled with implementation.7. True. Ask a question and the brain responds instinctually to get closure. The key with innovation is to ask questions that open people to possibilities, new ways of looking at the same data, and new interpretations of the same old thing.8. True. Most companies focus on using internally generated ideas to produce slightly better products (incremental innovation). Then they strive to get those slightly better products to market as quickly and as cost-effectively as possible. This approach is quicker and cheaper than disruptive innovation. But it rarely generates the results that lead to sustainable market leadership.9. True. Most organizations are physically set up with accounting in one area, marketing in another, and management off by itself. Employees rarely interact with other departments unless they need something to get their jobs done. And leaders and departments often withhold information, believing that it puts them in a position of power. Innovation requires teamwork, communication and collaboration, not isolated silos.10. Trick question! The answer is “it depends.” Research shows that customers can be a good source of ideas for improving existing products and services — if you’re looking to achieve incremental innovation. However, by itself, customer research is not sufficient for generating disruptive innovation because it only uncovers expressed, or known, customer needs. Disruptive innovation solves problems that customers didn’t even know they had or were unable to clearly articulate to themselves or their vendors. It redefines the market at a very fundamental level or, in many cases, creates a new market.If you got 8 or more correct answers, give yourself a pat on the back. If you scored between 4 and 7, I recommend some more research and work on these critical leadership skills. If you scored less than 4, wake up and smell the burnt coffee! Get some help.
  2. Ask the audience which of the objectives they are most interested in and why. Use the reponses to make your explicit points during the right portion of the presentation
  3. Definitions are important to grounding our thoughts and actions and keeps us focused
  4. Ask. What other companies are obviously innovative. State: learning about what others do, why and how is a part of developing an innovative mind set/ This is a good segue to the next slide which examines some innovative companies
  5. Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most pervasive segments of "big data"—generated by websites, applications, servers, networks, mobile devices and all the sensors and RFID assets that produce data every second of every day. By monitoring and analyzing everything from customer click-streams and transactions to network activity and call records—and more—Splunk turns machine data into valuable insights no matter what business you're in. It's what we call Operational Intelligence. The goal here is to ask the participants to team up and contemplate what might be next for each of these companiesIn the what’s next column, ask participants to consider what might be next for these companies then fill in the blank. Over the course of months or years check in with the companies and see how close your what’s next came to their what’s next
  6. Elaborate as necessary. This is a takeaway slide.
  7. The Wallas model puts the framework around how to intentionally stimulate innovation and creativity for the purpose of achieving a specific outcome – customer centric out comeThis slide is optional
  8. The creativity profile suggests the both the process and the product of the intentional application of the Wallas ModelThis slide is optional
  9. Here is where each panelist can speak with their own commentary
  10. Here is where each panelist can speak with their own commentary
  11. Here is where each panelist can speak with their own commentary
  12. This slide is optional but good
  13. Ask the participants: What words jump out at you?What was the question that generated this list of responses
  14. State any questions – Make a joke when no one asks a questionRisk toleranceInterdependent behaviorProblem solvingMake contextual connections – integrated thinkingCommunication skills: Listening and Questioning Observation SkillsExperimentsNetworkingDecision makingPerformance planningEnthusiasm and satisfaction