5. Leadership Defined
Influencing people by providing purpose,
direction and motivation while operating to
accomplish the mission and improving the
organization.
6. LEADERSHIP “ACTIONS”
INFLUENCING – Communication
PURPOSE - Reason
DIRECTION - Prioritize Tasks, Assign Responsibility, Set Standards
MOTIVATION - Give People the WILL to Execute
OPERATING - Planning & Preparing, Executes Assessing
IMPROVING - Developing, Building, Learning
7. Communications
• Listening Skills
• Community Contacts
• Written Communication Skills
• Oral Communication Skills
• “E-Communication” Skills
• “Ambassadorial” Skills
8. Leaders are story tellers… people
relate to good stories…especially if
they are in it.
9. The Basics
• Talk about what you KNOW about
• Consider your audience
• What is YOUR Purpose? WHY are you talking?
• PRACTICE makes Perfect
10. More Basics
• Introduction
• Grab the Audience Mind
• Body
• Conclusion
12. Facts about Communications
• Communications are 75% verbal and 25%
written
• 15% retained
• 85% of what listeners remember come from
what they see with their eyes, not hear with
their ears