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Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
1
JOIN. ENGAGE. LEAD.
WHAT YOU REALLY NEED TO KNOW
ABOUT COMMERCIAL REAL ESTATE
UNDERWRITING
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
2
JOIN. ENGAGE. LEAD.
COMMERCIAL REAL ESTATE (CRE)
UNDERWRITING BASICS
Analysis guidelines.
Underwriting guidelines: FDICIA Summary.
Regulatory guidance.
Analyzing value and cash flow.
1
2
3
4
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
3
JOIN. ENGAGE. LEAD.
1
ANALYSIS GUIDELINES:
PRUDENT UNDERWRITING OF CRE
Develop the net operating income (NOI)
or cash flow using:
• Quantitative analysis.
• Qualitative analysis:
– Feeds into your estimates of property cash
flow, coverage, and value that come from
quantitative analysis.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
4
JOIN. ENGAGE. LEAD.
PRUDENT UNDERWRITING OF CRE:
IMPORTANT STEPS
Complete your analysis
in the context of the
qualitative credit risk
assessment.
Doing so will avoid over‐
advancing on potentially
weak property cash flow
streams that will in turn
jeopardize repayment
prospects and bank
portfolio quality.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
5
JOIN. ENGAGE. LEAD.
INTERPLAY BETWEEN QUALITATIVE AND
QUANTITATIVE ANALYSIS (CONT.)
Surrounding
properties/
geographics
Demographics
Local, regional, and
national economics
Vacancies
CRE operates
in a dynamic
marketplace affected
by multiple factors
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
6
JOIN. ENGAGE. LEAD.
THE VACANCY FACTOR AND STABILITY
OVER THE LIFE OF THE PROPERTY
How the vacancy factor affects cash flow can’t be interpreted
without understanding the qualitative factors.
If the market or property type tends to have:
Longer lease terms in
place with its tenants,
this factor may be very
stable and
dependable.
Shorter‐term leases in
place (month‐to‐
month or even annual
basis), vacancy can
rapidly fluctuate with
market and
competitive changes.
Age, location, and
desirability (as
compared to the
competition) can be
factor when it comes
to having a stable
base of tenants and
less risk of a vacancy
increase, especially
during times of market
stress.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
7
JOIN. ENGAGE. LEAD.
ECONOMICS
It's impossible to be absolutely certain what a property's
future economics will be, despite the substantial amount
of thought and diligence that is put into the analysis.
Variables in the analysis outside
management's control:
Market rents Vacancy Investor appetites
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
8
JOIN. ENGAGE. LEAD.
GEOGRAPHICS
Unlike other businesses, an
income‐producing property can't
simply move its operation to
another market or shift its product
offering and price point.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
9
JOIN. ENGAGE. LEAD.
Lenders'
assessments
factor in their
perception of the
reliability of the
calculated property
cash flow.
Consequently, the
final underwriting
must allow room
for variable
fluctuation.
CASH FLOW RELIABILITY
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
10
JOIN. ENGAGE. LEAD.
CASH FLOW RELIABILITY (CONT.)
In a workout or liquidation
scenario, an owner‐occupied
property may need to be sold as
an income‐producing property.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
11
JOIN. ENGAGE. LEAD.
CASH FLOW RELIABILITY (CONT.)
If an
owner‐occupied
building or project is
converted into
leased space…
It's important to
consider whether
there could be
additional,
non‐owner‐occupied
uses that would
help ensure the
marketability of
the collateral.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
12
JOIN. ENGAGE. LEAD.
QUANTITATIVE ANALYSIS GUIDELINES
The underwriting guidelines that a
financial institution applies to its real
estate loan decisions are an important
part of quantitative analysis.
There’s a wide range of borrower
financial measures that are important
to consider, including:
Historical and projected financial
performance, complete with liquidity,
leverage, and profitability analysis.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
13
JOIN. ENGAGE. LEAD.
MEASURES THAT DIRECTLY RELATE TO THE
NON‐OWNER‐OCCUPIED REAL ESTATE PROJECT
Maximum
loan‐to‐value
ratio (LTV)
• How much is
the bank
willing to lend
against the
appraised
value of the
property?
Maximum
loan‐to‐cost
ratio (LTC)
• How much is
the bank
willing to lend
against the
total cost to
build the
property?
Minimum cash
equity
• How much of
the borrower's
own funds (or
those of
investors)
must be
contributed
toward the
cost to build
or purchase
the property?
Minimum debt
service
coverage ratio
(DSC)
• How
adequately
must the
borrower
cover principal
and interest
payments
from internally
generated
funds?
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
14
JOIN. ENGAGE. LEAD.
CREATE A GENERAL OUTLINE
The lending
policy should contain:
A general outline of the
scope and distribution of
your institution's credit
facilities.
The manner in which real
estate loans are made,
serviced, and collected.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
15
JOIN. ENGAGE. LEAD.
CREATE A GENERAL OUTLINE:
SPECIFIC AREAS TO ADDRESS
• The lender's intended geographic scope.Location
• Limits for real estate loans by type and
geographic market.
Limits
• Terms and conditions by type of real estate loan.Terms
• Loan origination and approval procedures.
• Exception procedures.
• Loan administration procedures.
Procedures
• Underwriting standards, including LTV limits
consistent with FDICIA guidelines.
• Capital capacity and parameters for making loans
in excess of established LTV guidelines.
Standards
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
16
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING
GUIDELINES: SUMMARY
• In the early 1990s, the Federal Deposit
Insurance Corporation Improvement Act
(FDICIA) required the industry to set
standards and guidelines for extension
of credit secured by liens on real estate
or made for the purpose of financing
permanent improvements to real estate.
2
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
17
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING
GUIDELINES: SUMMARY (CONT.)
Banks did not necessarily
have to overhaul their own
guidelines because of
FDICIA.
Many institutions were, and
remain, more conservative
in their own underwriting
standards.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
18
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING GUIDELINES:
GENERAL REQUIREMENTS
• Apply to:
 Financial institutions' real
estate lending policies.
 Specific LTV limits to which
lenders must adhere.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
19
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING GUIDELINES:
GENERAL REQUIREMENTS (CONT.)
Each insured depository institution
must adopt and maintain a written policy
To establish appropriate limits
and standards for all extensions
of credit that are secured by
liens on, or interests in, real
estate or made for the purpose
of financing the construction of
a building or other
improvements.
Every officer needs to know
where to find the policy for his
or her financial institution before
becoming involved with real
estate lending of any kind.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
20
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING GUIDELINES:
GENERAL REQUIREMENTS (CONT.)
Banks are required to:
• Establish real estate appraisal
and evaluation programs.
• Provide for timely and adequate
management reports to boards of
directors.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
21
JOIN. ENGAGE. LEAD.
FDICIA UNDERWRITING GUIDELINES:
GENERAL REQUIREMENTS (CONT.)
Banks must adopt written policy guidelines
that address maximum loan amounts
and maturities by:
Property
type
Acceptable
amortization
schedules
Pricing
structures by
real estate
loan type
LTV limits by
property
type
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
22
JOIN. ENGAGE. LEAD.
THE POLICY MUST ESTABLISH REQUIREMENTS FOR
DEVELOPMENT AND CONSTRUCTION PROJECTS AND
COMPLETED COMMERCIAL PROPERTIES
Feasibility studies
Minimum equity
requirements
Minimum
standards for net
worth
Cash flow
and DSC
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
23
JOIN. ENGAGE. LEAD.
THE POLICY MUST ESTABLISH REQUIREMENTS FOR
DEVELOPMENT AND CONSTRUCTION PROJECTS AND
COMPLETED COMMERCIAL PROPERTIES (CONT.)
Standards and limits for
non-amortizing loans
and the use of interest
reserves
Preleasing and presale
requirements for loans
for income‐producing
properties
Presale and minimum
unit release
requirements for loans
for non‐income‐
producing properties
Limits on partial
recourse
or nonrecourse loans
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
24
JOIN. ENGAGE. LEAD.
THE POLICY MUST ESTABLISH REQUIREMENTS FOR
DEVELOPMENT AND CONSTRUCTION PROJECTS AND
COMPLETED COMMERCIAL PROPERTIES (CONT.)
Requirements for
guarantor support
Requirements for
takeout
commitments
Minimum
covenants
for loan
agreements
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
25
JOIN. ENGAGE. LEAD.
INTERNAL LTV LIMITS
%
Raw land 65
Land development 75
Commercial, multifamily, and other
nonresidential construction
80
One‐to‐four family residential
construction
85
Improved property 85%. 85
Internal LTV limits should not exceed the following
supervisory limits:
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
26
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE
• The OCC, the Fed, and the FDIC issued joint
Guidance on Concentrations in Commercial Real
Estate Lending, Sound Risk Management
Practices.
• This Guidance reinforces sound risk management
practices for institutions with high and increasing
concentrations of commercial real estate loans on
their balance sheets.
• This Guidance applies to:
– National banks.
– State chartered banks (institutions).
– Bank holding companies.
3
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
27
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE: CHRONOLOGY
Collapse of
S&L Industry
Financial
Inst. Face
Problems
Inter-agency
Guidelines
Issued
Joint Policy
Statement
IssuedHigh portfolio
concentrations in real
estate categories,
especially
construction and
speculative projects,
accelerate the
collapse of the
savings and loan
(S&L) industry.
Financial
institutions were
again faced with
some of the same
problems.
To help better
monitor these
portfolio
concentrations,
inter‐agency
guidelines were
issued.
As real estate
markets weakened, a
joint policy statement
was made
concerning the
prudent handling of
problem CRE loans.
1990s 2000s 2006 2007–2008
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
28
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE: THRESHOLDS
The CRE concentrations guidance
established new thresholds for levels of
CRE loans as compared to a bank’s
capital.
• Thresholds to be monitored were
divided into two categories:
– Construction and land development
loans.
– Total CRE loans.
 The total CRE category
excludes owner‐occupied loans.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
29
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE:
THRESHOLDS (CONT.)
• The thresholds in the guidance
do not apply to Federal Saving
Banks (FSBs) because these
institutions must already
comply with portfolio
composition rules via the
Qualified Thrift Lender (QTL)
test within the Home Owner
Loan Act (HOLA).
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
30
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE:
THRESHOLDS (CONT.)
Banks that exceed the thresholds
or have exhibited high levels of
growth in CRE loans are
expected to have stronger risk
management practices and
procedures for CRE lending.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
31
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE:
LOAN WORKOUTS
The policy statement on prudent CRE loan
workouts addressed the challenges banks faced in
dealing with:
CRE borrowers
with diminished
cash flows
Deteriorating
property values
Prolonged
sales and rental
absorption
periods
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
32
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE:
LOAN WORKOUTS (CONT.)
The document
• Outlines risk management elements
for loan workout programs.
• Defines loan workout arrangements.
• Discusses classification of loans.
• Reviews regulatory reporting and accounting
considerations.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
33
JOIN. ENGAGE. LEAD.
REGULATORY GUIDANCE: IMPACT
While both of these more recent
documents may not have the same
impact on a bank’s day‐to‐day lending
activities as FDICIA, they are equally
important in influencing how bank’s
management deals with its CRE
portfolio.
• For example, these portfolio issues
can filter down to playing a role in
the types of properties the bank
may be more or less active in
because of concentration issues.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
34
JOIN. ENGAGE. LEAD.
SEVEN KEY AREAS OF CRE RISK MANAGEMENT
• Board and management oversight,1
• Portfolio management,2
• Management information systems,3
• Market analysis,4
• Credit underwriting standards,5
• Portfolio stress‐testing6
• Sensitivity analysis, and credit risk
review function.7
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
35
JOIN. ENGAGE. LEAD.
OTHER RESOURCES
The RMA Journal published two excellent articles
about the interagency concentrations guidance
"Regulatory Guidance on
Commercial Real Estate
Risk" (April 2007):
explains
the guidance and the
seven key areas.
"Adapting to CRE
Concentration and Risk
Management Guidelines"
(April 2007):
describes one bank's
firsthand experience in
incorporating the
principles.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
36
JOIN. ENGAGE. LEAD.
ANALYZING VALUE AND CASH FLOW
It is essential to assess both LTV
and DSC as part of analyzing a
loan's conformance to the FDICIA
underwriting guidelines.
4
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
37
JOIN. ENGAGE. LEAD.
ANALYZING VALUE AND CASH FLOW (CONT.)
The value of an
income‐producing property
is a function of the stream
of cash flows, or rentals,
generated by the property.
Before determining the
LTV measure, the lender
must first identify the
property's likely cash flow.
These same cash flows
are the basis for income
available for debt service.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
38
JOIN. ENGAGE. LEAD.
CASH FLOW AND
INCOME-PRODUCING PROPERTIES
Some
owner‐occupied
properties also
include space
leased to tenants.
Consider the
property's potential to
be leased for rental
income in the event
the property has to
be liquidated or
managed during a
loan workout.
In many cases,
this will allow you
to gauge the value
of the secondary
source of
repayment.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
39
JOIN. ENGAGE. LEAD.
INCOME PROPERTY CASH
FLOW ANALYSIS INTELLIGENCE
When constructing
a cash flow profile
for an income‐
producing property
such as a
downtown office
building, ask:
1. How much space does the building
have available for lease?
2. How much does the space rent for?
3. Is every inch of space always
rented out?
4. What does it cost to operate the
building?
5. What is the annual cost per square
foot of items that need to be
expensed for eventual
replacement?
6. What does it cost to persuade
tenants to renew their leases and to
attract new tenants for space that
becomes available?
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
40
JOIN. ENGAGE. LEAD.
The following slides provide details
for each question.
INCOME PROPERTY CASH
FLOW ANALYSIS INTELLIGENCE
(CONT.)
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
41
JOIN. ENGAGE. LEAD.
HOW MUCH SPACE DOES THE BUILDING
HAVE AVAILABLE FOR LEASE?
• The space availability can be expressed in terms
of total square footage available for rent.
It can be presumed that the space is not evenly
divided into identical units:
Some portions of the building are not available for
rent, such as hallways and restrooms.
For comparison with other buildings, it’s important
to know if square footage is calculated on a gross
basis, meaning all areas included, or on a net
basis, excluding non‐rented space.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
42
JOIN. ENGAGE. LEAD.
HOW MUCH DOES THE SPACE RENT FOR?
Lease rates are
sometimes negotiated
and there is not
necessarily one uniform
rental rate in force.
If possible, always
underwrite to
comparable market
rental rates per square
foot.
Consider the nature of
the rental space. Is it a
basement or a
penthouse?
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
43
JOIN. ENGAGE. LEAD.
IS EVERY INCH OF SPACE ALWAYS
RENTED OUT?
Logic says that
there will always be
some portion of the
building that is not
rented, perhaps
because it's:
• Between tenants.
• Under renovation.
• Vacant for some
other temporary
reason.
Vacancy includes
an allowance for
losses that might
be incurred from
tenants who refuse
to pay due to:
• Disputes.
• Bankruptcies.
• Other reasons that
rents cannot be
collected.
The general
convention is to
express the vacant
space as a
percentage of total
rentable square
feet.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
44
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO OPERATE
THE BUILDING?
Operating Expenses
Generally expressed on an
annual basis, per square foot.
Include utilities, taxes,
management fees, maintenance,
marketing, insurance, and legal
and accounting fees, for example.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
45
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO OPERATE
THE BUILDING? (CONT.)
Operating Expenses
Sometimes passed on to the tenant,
depending on how the lease is written.
Net lease: passes some or all
expenses to the tenant.
Gross lease: the building owner pays
all expenses.
Because of expense uncertainties, a
gross lease will usually have a
cushion built into the lease rate.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
46
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO OPERATE THE
BUILDING? (CONT.)
• The risk of cost increases can be passed on to the
tenants.
• The most common type of net lease passes taxes,
insurance, and maintenance expenses to the tenants.
Net lease
advantages
• It’s important to read the leases in question. Many
times the terms net, triple net, net net net, and gross
are used and could have subtle differences in different
markets.
Market
differences
• Care should be taken to discover items such as
expense stops, which limit the amount of expenses a
landlord will pay.
Expense
stops
• There is no substitute for reading and understanding
the lease.
Read the
lease
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
47
JOIN. ENGAGE. LEAD.
WHAT IS THE ANNUAL COST PER
SQUARE FOOT OF ITEMS THAT NEED TO BE
EXPENSED FOR EVENTUAL REPLACEMENT?
In the case of an apartment complex,
It’s important to include a provision for
the replacement of dishwashers,
refrigerators, ranges, air conditioners,
furnaces, and roofs in the underwriting
analysis, whether or not the borrower
creates an actual sinking fund.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
48
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO PERSUADE TENANTS TO
RENEW THEIR LEASES AND TO ATTRACT NEW TENANTS
FOR SPACE THAT BECOMES AVAILABLE?
Redecorating, renovation, and leasing agent commissions
are often necessary to re-lease space, even to the existing
tenant.
• For this reason, an allowance per square foot needs to
be established and accounted for from the net cash
flow.
Rollover costs may vary from year to year because there
may be either no leases renewing or three or four new
tenants or lease renewals during any given year.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
49
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO PERSUADE
TENANTS TO RENEW THEIR LEASES AND TO
ATTRACT NEW TENANTS…? (CONT.)
The property owner or developer will supply
the historical information or estimates for the
income property cash flow analysis if the
project is a new one.
Regardless, due diligence procedures of
independent confirmation certainly apply to
real estate loans.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
50
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO PERSUADE
TENANTS TO RENEW THEIR LEASES AND TO
ATTRACT NEW TENANTS…? (CONT.)
Revenues Vacancy percentages
Replacement
reserves
Operating and
rollover expenses
Survey the
local market
Compare to the owner or developer's information.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
51
JOIN. ENGAGE. LEAD.
WHAT DOES IT COST TO PERSUADE
TENANTS TO RENEW THEIR LEASES AND
TO ATTRACT NEW TENANTS…? (CONT.)
Evaluate information for
competing projects, if available,
include:
 Appraisal information from other
developers and real estate brokers.
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
52
JOIN. ENGAGE. LEAD.
Read about RMA’s
Commercial Real Estate
Lending Decision Process
online course here:
http://www.rmahq.org/tools-
publications/rma-
university/rma-university-
online/commercial-real-
estate-lending-decision-
process
LEARN MORE
Watch the video tutorial about
RMA’s Commercial Real
Estate Lending Decision
Process online course here:
https://ebiz.rmahq.org/eBusP
PRO/courses/cre_tutorial/cou
rse.htm?
Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending
53
JOIN. ENGAGE. LEAD.
SHARE THIS PRESENTATION
Visit http://www.rmahq.org for information on risk management.
Visit our blog at http://rmablog.rmahq.org/
RMA is a member-driven professional association whose sole
purpose is to advance sound risk principles in the financial services
industry.
RMA helps its members use sound risk principles to improve
institutional performance and financial stability, and enhance the
risk competency of individuals through information, education, peer
sharing, and networking.
Become a member today.

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What You Really Need to Know about Commercial Real Estate Underwriting

  • 1. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 1 JOIN. ENGAGE. LEAD. WHAT YOU REALLY NEED TO KNOW ABOUT COMMERCIAL REAL ESTATE UNDERWRITING
  • 2. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 2 JOIN. ENGAGE. LEAD. COMMERCIAL REAL ESTATE (CRE) UNDERWRITING BASICS Analysis guidelines. Underwriting guidelines: FDICIA Summary. Regulatory guidance. Analyzing value and cash flow. 1 2 3 4
  • 3. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 3 JOIN. ENGAGE. LEAD. 1 ANALYSIS GUIDELINES: PRUDENT UNDERWRITING OF CRE Develop the net operating income (NOI) or cash flow using: • Quantitative analysis. • Qualitative analysis: – Feeds into your estimates of property cash flow, coverage, and value that come from quantitative analysis.
  • 4. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 4 JOIN. ENGAGE. LEAD. PRUDENT UNDERWRITING OF CRE: IMPORTANT STEPS Complete your analysis in the context of the qualitative credit risk assessment. Doing so will avoid over‐ advancing on potentially weak property cash flow streams that will in turn jeopardize repayment prospects and bank portfolio quality.
  • 5. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 5 JOIN. ENGAGE. LEAD. INTERPLAY BETWEEN QUALITATIVE AND QUANTITATIVE ANALYSIS (CONT.) Surrounding properties/ geographics Demographics Local, regional, and national economics Vacancies CRE operates in a dynamic marketplace affected by multiple factors
  • 6. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 6 JOIN. ENGAGE. LEAD. THE VACANCY FACTOR AND STABILITY OVER THE LIFE OF THE PROPERTY How the vacancy factor affects cash flow can’t be interpreted without understanding the qualitative factors. If the market or property type tends to have: Longer lease terms in place with its tenants, this factor may be very stable and dependable. Shorter‐term leases in place (month‐to‐ month or even annual basis), vacancy can rapidly fluctuate with market and competitive changes. Age, location, and desirability (as compared to the competition) can be factor when it comes to having a stable base of tenants and less risk of a vacancy increase, especially during times of market stress.
  • 7. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 7 JOIN. ENGAGE. LEAD. ECONOMICS It's impossible to be absolutely certain what a property's future economics will be, despite the substantial amount of thought and diligence that is put into the analysis. Variables in the analysis outside management's control: Market rents Vacancy Investor appetites
  • 8. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 8 JOIN. ENGAGE. LEAD. GEOGRAPHICS Unlike other businesses, an income‐producing property can't simply move its operation to another market or shift its product offering and price point.
  • 9. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 9 JOIN. ENGAGE. LEAD. Lenders' assessments factor in their perception of the reliability of the calculated property cash flow. Consequently, the final underwriting must allow room for variable fluctuation. CASH FLOW RELIABILITY
  • 10. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 10 JOIN. ENGAGE. LEAD. CASH FLOW RELIABILITY (CONT.) In a workout or liquidation scenario, an owner‐occupied property may need to be sold as an income‐producing property.
  • 11. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 11 JOIN. ENGAGE. LEAD. CASH FLOW RELIABILITY (CONT.) If an owner‐occupied building or project is converted into leased space… It's important to consider whether there could be additional, non‐owner‐occupied uses that would help ensure the marketability of the collateral.
  • 12. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 12 JOIN. ENGAGE. LEAD. QUANTITATIVE ANALYSIS GUIDELINES The underwriting guidelines that a financial institution applies to its real estate loan decisions are an important part of quantitative analysis. There’s a wide range of borrower financial measures that are important to consider, including: Historical and projected financial performance, complete with liquidity, leverage, and profitability analysis.
  • 13. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 13 JOIN. ENGAGE. LEAD. MEASURES THAT DIRECTLY RELATE TO THE NON‐OWNER‐OCCUPIED REAL ESTATE PROJECT Maximum loan‐to‐value ratio (LTV) • How much is the bank willing to lend against the appraised value of the property? Maximum loan‐to‐cost ratio (LTC) • How much is the bank willing to lend against the total cost to build the property? Minimum cash equity • How much of the borrower's own funds (or those of investors) must be contributed toward the cost to build or purchase the property? Minimum debt service coverage ratio (DSC) • How adequately must the borrower cover principal and interest payments from internally generated funds?
  • 14. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 14 JOIN. ENGAGE. LEAD. CREATE A GENERAL OUTLINE The lending policy should contain: A general outline of the scope and distribution of your institution's credit facilities. The manner in which real estate loans are made, serviced, and collected.
  • 15. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 15 JOIN. ENGAGE. LEAD. CREATE A GENERAL OUTLINE: SPECIFIC AREAS TO ADDRESS • The lender's intended geographic scope.Location • Limits for real estate loans by type and geographic market. Limits • Terms and conditions by type of real estate loan.Terms • Loan origination and approval procedures. • Exception procedures. • Loan administration procedures. Procedures • Underwriting standards, including LTV limits consistent with FDICIA guidelines. • Capital capacity and parameters for making loans in excess of established LTV guidelines. Standards
  • 16. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 16 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: SUMMARY • In the early 1990s, the Federal Deposit Insurance Corporation Improvement Act (FDICIA) required the industry to set standards and guidelines for extension of credit secured by liens on real estate or made for the purpose of financing permanent improvements to real estate. 2
  • 17. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 17 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: SUMMARY (CONT.) Banks did not necessarily have to overhaul their own guidelines because of FDICIA. Many institutions were, and remain, more conservative in their own underwriting standards.
  • 18. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 18 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: GENERAL REQUIREMENTS • Apply to:  Financial institutions' real estate lending policies.  Specific LTV limits to which lenders must adhere.
  • 19. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 19 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: GENERAL REQUIREMENTS (CONT.) Each insured depository institution must adopt and maintain a written policy To establish appropriate limits and standards for all extensions of credit that are secured by liens on, or interests in, real estate or made for the purpose of financing the construction of a building or other improvements. Every officer needs to know where to find the policy for his or her financial institution before becoming involved with real estate lending of any kind.
  • 20. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 20 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: GENERAL REQUIREMENTS (CONT.) Banks are required to: • Establish real estate appraisal and evaluation programs. • Provide for timely and adequate management reports to boards of directors.
  • 21. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 21 JOIN. ENGAGE. LEAD. FDICIA UNDERWRITING GUIDELINES: GENERAL REQUIREMENTS (CONT.) Banks must adopt written policy guidelines that address maximum loan amounts and maturities by: Property type Acceptable amortization schedules Pricing structures by real estate loan type LTV limits by property type
  • 22. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 22 JOIN. ENGAGE. LEAD. THE POLICY MUST ESTABLISH REQUIREMENTS FOR DEVELOPMENT AND CONSTRUCTION PROJECTS AND COMPLETED COMMERCIAL PROPERTIES Feasibility studies Minimum equity requirements Minimum standards for net worth Cash flow and DSC
  • 23. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 23 JOIN. ENGAGE. LEAD. THE POLICY MUST ESTABLISH REQUIREMENTS FOR DEVELOPMENT AND CONSTRUCTION PROJECTS AND COMPLETED COMMERCIAL PROPERTIES (CONT.) Standards and limits for non-amortizing loans and the use of interest reserves Preleasing and presale requirements for loans for income‐producing properties Presale and minimum unit release requirements for loans for non‐income‐ producing properties Limits on partial recourse or nonrecourse loans
  • 24. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 24 JOIN. ENGAGE. LEAD. THE POLICY MUST ESTABLISH REQUIREMENTS FOR DEVELOPMENT AND CONSTRUCTION PROJECTS AND COMPLETED COMMERCIAL PROPERTIES (CONT.) Requirements for guarantor support Requirements for takeout commitments Minimum covenants for loan agreements
  • 25. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 25 JOIN. ENGAGE. LEAD. INTERNAL LTV LIMITS % Raw land 65 Land development 75 Commercial, multifamily, and other nonresidential construction 80 One‐to‐four family residential construction 85 Improved property 85%. 85 Internal LTV limits should not exceed the following supervisory limits:
  • 26. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 26 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE • The OCC, the Fed, and the FDIC issued joint Guidance on Concentrations in Commercial Real Estate Lending, Sound Risk Management Practices. • This Guidance reinforces sound risk management practices for institutions with high and increasing concentrations of commercial real estate loans on their balance sheets. • This Guidance applies to: – National banks. – State chartered banks (institutions). – Bank holding companies. 3
  • 27. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 27 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: CHRONOLOGY Collapse of S&L Industry Financial Inst. Face Problems Inter-agency Guidelines Issued Joint Policy Statement IssuedHigh portfolio concentrations in real estate categories, especially construction and speculative projects, accelerate the collapse of the savings and loan (S&L) industry. Financial institutions were again faced with some of the same problems. To help better monitor these portfolio concentrations, inter‐agency guidelines were issued. As real estate markets weakened, a joint policy statement was made concerning the prudent handling of problem CRE loans. 1990s 2000s 2006 2007–2008
  • 28. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 28 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: THRESHOLDS The CRE concentrations guidance established new thresholds for levels of CRE loans as compared to a bank’s capital. • Thresholds to be monitored were divided into two categories: – Construction and land development loans. – Total CRE loans.  The total CRE category excludes owner‐occupied loans.
  • 29. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 29 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: THRESHOLDS (CONT.) • The thresholds in the guidance do not apply to Federal Saving Banks (FSBs) because these institutions must already comply with portfolio composition rules via the Qualified Thrift Lender (QTL) test within the Home Owner Loan Act (HOLA).
  • 30. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 30 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: THRESHOLDS (CONT.) Banks that exceed the thresholds or have exhibited high levels of growth in CRE loans are expected to have stronger risk management practices and procedures for CRE lending.
  • 31. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 31 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: LOAN WORKOUTS The policy statement on prudent CRE loan workouts addressed the challenges banks faced in dealing with: CRE borrowers with diminished cash flows Deteriorating property values Prolonged sales and rental absorption periods
  • 32. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 32 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: LOAN WORKOUTS (CONT.) The document • Outlines risk management elements for loan workout programs. • Defines loan workout arrangements. • Discusses classification of loans. • Reviews regulatory reporting and accounting considerations.
  • 33. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 33 JOIN. ENGAGE. LEAD. REGULATORY GUIDANCE: IMPACT While both of these more recent documents may not have the same impact on a bank’s day‐to‐day lending activities as FDICIA, they are equally important in influencing how bank’s management deals with its CRE portfolio. • For example, these portfolio issues can filter down to playing a role in the types of properties the bank may be more or less active in because of concentration issues.
  • 34. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 34 JOIN. ENGAGE. LEAD. SEVEN KEY AREAS OF CRE RISK MANAGEMENT • Board and management oversight,1 • Portfolio management,2 • Management information systems,3 • Market analysis,4 • Credit underwriting standards,5 • Portfolio stress‐testing6 • Sensitivity analysis, and credit risk review function.7
  • 35. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 35 JOIN. ENGAGE. LEAD. OTHER RESOURCES The RMA Journal published two excellent articles about the interagency concentrations guidance "Regulatory Guidance on Commercial Real Estate Risk" (April 2007): explains the guidance and the seven key areas. "Adapting to CRE Concentration and Risk Management Guidelines" (April 2007): describes one bank's firsthand experience in incorporating the principles.
  • 36. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 36 JOIN. ENGAGE. LEAD. ANALYZING VALUE AND CASH FLOW It is essential to assess both LTV and DSC as part of analyzing a loan's conformance to the FDICIA underwriting guidelines. 4
  • 37. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 37 JOIN. ENGAGE. LEAD. ANALYZING VALUE AND CASH FLOW (CONT.) The value of an income‐producing property is a function of the stream of cash flows, or rentals, generated by the property. Before determining the LTV measure, the lender must first identify the property's likely cash flow. These same cash flows are the basis for income available for debt service.
  • 38. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 38 JOIN. ENGAGE. LEAD. CASH FLOW AND INCOME-PRODUCING PROPERTIES Some owner‐occupied properties also include space leased to tenants. Consider the property's potential to be leased for rental income in the event the property has to be liquidated or managed during a loan workout. In many cases, this will allow you to gauge the value of the secondary source of repayment.
  • 39. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 39 JOIN. ENGAGE. LEAD. INCOME PROPERTY CASH FLOW ANALYSIS INTELLIGENCE When constructing a cash flow profile for an income‐ producing property such as a downtown office building, ask: 1. How much space does the building have available for lease? 2. How much does the space rent for? 3. Is every inch of space always rented out? 4. What does it cost to operate the building? 5. What is the annual cost per square foot of items that need to be expensed for eventual replacement? 6. What does it cost to persuade tenants to renew their leases and to attract new tenants for space that becomes available?
  • 40. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 40 JOIN. ENGAGE. LEAD. The following slides provide details for each question. INCOME PROPERTY CASH FLOW ANALYSIS INTELLIGENCE (CONT.)
  • 41. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 41 JOIN. ENGAGE. LEAD. HOW MUCH SPACE DOES THE BUILDING HAVE AVAILABLE FOR LEASE? • The space availability can be expressed in terms of total square footage available for rent. It can be presumed that the space is not evenly divided into identical units: Some portions of the building are not available for rent, such as hallways and restrooms. For comparison with other buildings, it’s important to know if square footage is calculated on a gross basis, meaning all areas included, or on a net basis, excluding non‐rented space.
  • 42. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 42 JOIN. ENGAGE. LEAD. HOW MUCH DOES THE SPACE RENT FOR? Lease rates are sometimes negotiated and there is not necessarily one uniform rental rate in force. If possible, always underwrite to comparable market rental rates per square foot. Consider the nature of the rental space. Is it a basement or a penthouse?
  • 43. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 43 JOIN. ENGAGE. LEAD. IS EVERY INCH OF SPACE ALWAYS RENTED OUT? Logic says that there will always be some portion of the building that is not rented, perhaps because it's: • Between tenants. • Under renovation. • Vacant for some other temporary reason. Vacancy includes an allowance for losses that might be incurred from tenants who refuse to pay due to: • Disputes. • Bankruptcies. • Other reasons that rents cannot be collected. The general convention is to express the vacant space as a percentage of total rentable square feet.
  • 44. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 44 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO OPERATE THE BUILDING? Operating Expenses Generally expressed on an annual basis, per square foot. Include utilities, taxes, management fees, maintenance, marketing, insurance, and legal and accounting fees, for example.
  • 45. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 45 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO OPERATE THE BUILDING? (CONT.) Operating Expenses Sometimes passed on to the tenant, depending on how the lease is written. Net lease: passes some or all expenses to the tenant. Gross lease: the building owner pays all expenses. Because of expense uncertainties, a gross lease will usually have a cushion built into the lease rate.
  • 46. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 46 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO OPERATE THE BUILDING? (CONT.) • The risk of cost increases can be passed on to the tenants. • The most common type of net lease passes taxes, insurance, and maintenance expenses to the tenants. Net lease advantages • It’s important to read the leases in question. Many times the terms net, triple net, net net net, and gross are used and could have subtle differences in different markets. Market differences • Care should be taken to discover items such as expense stops, which limit the amount of expenses a landlord will pay. Expense stops • There is no substitute for reading and understanding the lease. Read the lease
  • 47. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 47 JOIN. ENGAGE. LEAD. WHAT IS THE ANNUAL COST PER SQUARE FOOT OF ITEMS THAT NEED TO BE EXPENSED FOR EVENTUAL REPLACEMENT? In the case of an apartment complex, It’s important to include a provision for the replacement of dishwashers, refrigerators, ranges, air conditioners, furnaces, and roofs in the underwriting analysis, whether or not the borrower creates an actual sinking fund.
  • 48. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 48 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO PERSUADE TENANTS TO RENEW THEIR LEASES AND TO ATTRACT NEW TENANTS FOR SPACE THAT BECOMES AVAILABLE? Redecorating, renovation, and leasing agent commissions are often necessary to re-lease space, even to the existing tenant. • For this reason, an allowance per square foot needs to be established and accounted for from the net cash flow. Rollover costs may vary from year to year because there may be either no leases renewing or three or four new tenants or lease renewals during any given year.
  • 49. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 49 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO PERSUADE TENANTS TO RENEW THEIR LEASES AND TO ATTRACT NEW TENANTS…? (CONT.) The property owner or developer will supply the historical information or estimates for the income property cash flow analysis if the project is a new one. Regardless, due diligence procedures of independent confirmation certainly apply to real estate loans.
  • 50. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 50 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO PERSUADE TENANTS TO RENEW THEIR LEASES AND TO ATTRACT NEW TENANTS…? (CONT.) Revenues Vacancy percentages Replacement reserves Operating and rollover expenses Survey the local market Compare to the owner or developer's information.
  • 51. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 51 JOIN. ENGAGE. LEAD. WHAT DOES IT COST TO PERSUADE TENANTS TO RENEW THEIR LEASES AND TO ATTRACT NEW TENANTS…? (CONT.) Evaluate information for competing projects, if available, include:  Appraisal information from other developers and real estate brokers.
  • 52. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 52 JOIN. ENGAGE. LEAD. Read about RMA’s Commercial Real Estate Lending Decision Process online course here: http://www.rmahq.org/tools- publications/rma- university/rma-university- online/commercial-real- estate-lending-decision- process LEARN MORE Watch the video tutorial about RMA’s Commercial Real Estate Lending Decision Process online course here: https://ebiz.rmahq.org/eBusP PRO/courses/cre_tutorial/cou rse.htm?
  • 53. Enterprise Risk · Credit Risk · Market Risk · Operational Risk · Regulatory Compliance · Securities Lending 53 JOIN. ENGAGE. LEAD. SHARE THIS PRESENTATION Visit http://www.rmahq.org for information on risk management. Visit our blog at http://rmablog.rmahq.org/ RMA is a member-driven professional association whose sole purpose is to advance sound risk principles in the financial services industry. RMA helps its members use sound risk principles to improve institutional performance and financial stability, and enhance the risk competency of individuals through information, education, peer sharing, and networking. Become a member today.