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WHAT ABOUT IDENTITY?
 Repercussions of convergence on organizational
             systematized identity



                                 Catarina Lélis [lelis@ua.pt]
       Doutoramento em Informação e Comunicação em Plataformas Digitais (FLUP + DECA-UA)
WHAT ABOUT IDENTITY?
             Repercussions of culture and media convergence on organizational systematized identity




Every organization has its own identity,
which can serve as a force to promote
change or, on the contrary, to fight
change, depending on members
involvement.

Convergence is a type of change
through innovation.
WHAT ABOUT IDENTITY?
             Repercussions of culture and media convergence on organizational systematized identity




Convergence may have repercussions on organizational claims and identity vehicles, namely
on the following three events:




   Fusions and                            Participatory                                Kleinrock’s
     alliances                               culture                                     vision
  Multiplicity of identities                     Produsage of                             New identity
                                               identity vehicles                            vehicles
WHAT ABOUT IDENTITY?
  Repercussions of culture and media convergence on organizational systematized identity




What
                                                                            Where




identity
      How
                                                                                 What for
       Systematized identity represents the management of
         intangible identity aiming its explicit manifestation
WHAT ABOUT IDENTITY?
  Repercussions of culture and media convergence on organizational systematized identity




What
                                                                            Where




identity
              Heritages
              Competences
                  Culture
                   Routines




      How
                                                                                 What for
       Systematized identity represents the management of
         intangible identity aiming its explicit manifestation
WHAT ABOUT IDENTITY?
  Repercussions of culture and media convergence on organizational systematized identity




What
                                                                            Where




identity
              Heritages
              Competences                               Climate
                  Culture                         Beliefs Mission
                   Routines                        Behaviors




      How
                                                                                 What for
       Systematized identity represents the management of
         intangible identity aiming its explicit manifestation
WHAT ABOUT IDENTITY?
  Repercussions of culture and media convergence on organizational systematized identity




What
                                                                            Where




identity
              Heritages
              Competences                               Climate
                  Culture                         Beliefs Mission
                   Routines                        Behaviors




                                                 Cohesion
                                                 Differentiation
      How                                           Belonging
                                                        Loyalty
                                                            Sharing
                                                                                 What for
       Systematized identity represents the management of
         intangible identity aiming its explicit manifestation
WHAT ABOUT IDENTITY?
  Repercussions of culture and media convergence on organizational systematized identity




What
                                                                            Where




identity
              Heritages
              Competences                               Climate
                  Culture                         Beliefs Mission
                   Routines                        Behaviors




                  Communication                  Cohesion
                                                 Differentiation
      How                                           Belonging
                                                        Loyalty
                                                            Sharing
                                                                                 What for
       Systematized identity represents the management of
         intangible identity aiming its explicit manifestation
WHAT ABOUT IDENTITY?
Repercussions of culture and media convergence on organizational systematized identity




                 Fusions and alliances




              Cultures imposing beliefs and values
         Multiple identities: divergent cultures and styles


                       +x-÷                            =
WHAT ABOUT IDENTITY?
Repercussions of culture and media convergence on organizational systematized identity




                 Fusions and alliances



                                                                       Knowledge Convergence
                                                                       Transdisciplinarity


                                                                       Cultural Convergence
                                                                       Different Business Model

                                                                       Professional Convergence
                                                                       One Man Show
WHAT ABOUT IDENTITY?
    Repercussions of culture and media convergence on organizational systematized identity




                     Fusions and alliances
A leader should assume the role of identity entrepreneur
WHAT ABOUT IDENTITY?
            Repercussions of culture and media convergence on organizational systematized identity




                             Participatory culture




Content users are no longer in a remote place far from producers - they are produsers
        Systematized identity contents produsage by organizational members

                      ®
WHAT ABOUT IDENTITY?
Repercussions of culture and media convergence on organizational systematized identity




                 Participatory culture




                                                                    Intervenient Convergence
                                                                    Identity appropriation
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




                       Participatory culture
Identity standards manual should be reinvented adapting to
                      participation
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




                       Participatory culture
Identity standards manual should be reinvented adapting to
                      participation
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations




         Lack of contact with traditional identity holders/vehicles
     In Smart Spaces new identity holders/vehicles will be necessary
WHAT ABOUT IDENTITY?
     Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations



                                                                 Technological Convergence



                                                                             Access Convergence
                                                                             Agnostic access to network


                                                                             Application Convergence
                                                                             Agnostic access to network
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations
   Aggregator able to unite into a coherent interface all
       technological resources global workers need
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations
   Aggregator able to unite into a coherent interface all
       technological resources global workers need
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations
    Aggregator able to unite into a coherent interface all
 technological resources global workers need, disseminating
  organizational claims by means of systematized identity
WHAT ABOUT IDENTITY?
      Repercussions of culture and media convergence on organizational systematized identity




Kleinrock’s vision implemented in organizations
    Aggregator able to unite into a coherent interface all
 technological resources global workers need, disseminating
  organizational claims by means of systematized identity
Jenkins, H. 2006. Convergence culture:
Aaker, D. A. 2004. Leveraging the Corporate                  where old and new media collide. New
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General Psychology Monographs, 126(3):                       Kane, A. A., Argote, L., & Levine, J. M. 2005.
269-292.                                                     Knowledge transfer between groups via
Alcalá, M. A. 2003. Reputación Corporativa -                 personnel rotation: effects of social identity
Fundamentos conceptuales. Madrid: Deloitte &                 and knowledge quality. Organizational
Touche.                                                      Behavior and Human Decision
                                                             Processes, 96(1): 56-71.
Balmer, J. M. T., & Greyser, S. A. 2002. Managing            Kleinrock, L. 2003. An Internet Vision: the



                                                     THANK
the Multiple Identities of the Corporation.                  invisible global infrastructure. Ad Hoc
California Management Review, 44(3):                         Networks, 1: 3-11.
72-86.
Banks, J., & Deuze, M. 2009. Co-creative labour.             Kranenburg, R. 2008. The Internet of Things -
International Journal of Cultural                            A critique of ambient technology and the all-
Studies, 12(5): 419-431.                                     seeing network of RFID. In G. Lovink, & S.
                                                             Niederer (Eds.). Amsterdam: Institute of
Brandão, E. P., & Carvalho, B. 2002. Imagem                  Network Cultures.



                                                      YOU!
Corporativa: o marketing da ilusão.                          Manucci, M. 2005. Gestionar la
Brasília: Editora Atlas.                                     incertidumbre, Complejidad, Estrategia y
Collins, J., & Porras, J. 1998. Building your                Horizonte predictivo, Técnica
Company's Vision, Harvard Business Review                    Administrativa,Vol. 4. Buenos Aires.
on Change. Boston: Harvard Business School                   Olins, W. 1990. Corporate identity:
Press.                                                       making business strateg y visible
Dowling, G. 2001. Creating Corporate                         through design. Boston: Harvard Business
Reputations – Identity, Image, and                           School Press.
Performance. New York: Oxford University                     Pérez, J. V. 2006. La Cultura Corporativa. In A.
Press.                                                       R. d. I. y. Análisis (Ed.): www.ucv.edu.pe/2006/
Fernback, J. 2007. Beyond the diluted                        publicaciones/avancemos.pdf: consultado a
community concept: a symbolic interactionist                 17/05/2006.
perspective on online social relations. New                  Reicher, S., Haslam, S. A., & Hopkins, N. 2005.
Media Society, 9(1): 49–69.                                  Social identity and the dynamics of
Ferres, N., & Connell, J. 2004. Emotional                    leadership: Leaders and followers as
intelligence in leaders: an antidote for cynicism            collaborative agents in the transformation of
t ow ards c ha ng e ? Strategic Cha nge ,                    social reality. The Leadership Quarterly,
13(March-April): 61-71.                                      16: 547-568.
Goss, T., Pascale, R., & Athos, A. 1998. The                 Reichers, A. E., Wanous, J. P., & Austin, J. T.
Reinvention Roller Coaster - Risking the                     1997. Understanding and managing cynicism
Present for a Powerful Future, Harvard                       about organizational change. Academy of
Business Review on Change. Boston:                           Management Executive, 11: 48-59.
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Hacklin, F., Marxt, C., & Fahrni, F. 2009.                   about new media: the theoretical field of
Coevolutionary cycles of convergence: An                     digital communication. New Media &
extrapolation from the ICT industr y.                        Society, 11(6): 943-964.
Technological Forecasting & Social                           Simões, C., Dibb, S., & Fisk, R. P. 2005.
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media in Web 2.0: exploring the history of                   Marketing Science, 33(2): 153.
engagement with the collaborative construction               TalebiFard, P., Wong, T., & Leung, V. 2009.
of media products. New Media & Society,                      Access and service convergence over the
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Apresentacao CCM [Catarina Lélis]

  • 1. WHAT ABOUT IDENTITY? Repercussions of convergence on organizational systematized identity Catarina Lélis [lelis@ua.pt] Doutoramento em Informação e Comunicação em Plataformas Digitais (FLUP + DECA-UA)
  • 2. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Every organization has its own identity, which can serve as a force to promote change or, on the contrary, to fight change, depending on members involvement. Convergence is a type of change through innovation.
  • 3. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Convergence may have repercussions on organizational claims and identity vehicles, namely on the following three events: Fusions and Participatory Kleinrock’s alliances culture vision Multiplicity of identities Produsage of New identity identity vehicles vehicles
  • 4. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity What Where identity How What for Systematized identity represents the management of intangible identity aiming its explicit manifestation
  • 5. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity What Where identity Heritages Competences Culture Routines How What for Systematized identity represents the management of intangible identity aiming its explicit manifestation
  • 6. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity What Where identity Heritages Competences Climate Culture Beliefs Mission Routines Behaviors How What for Systematized identity represents the management of intangible identity aiming its explicit manifestation
  • 7. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity What Where identity Heritages Competences Climate Culture Beliefs Mission Routines Behaviors Cohesion Differentiation How Belonging Loyalty Sharing What for Systematized identity represents the management of intangible identity aiming its explicit manifestation
  • 8. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity What Where identity Heritages Competences Climate Culture Beliefs Mission Routines Behaviors Communication Cohesion Differentiation How Belonging Loyalty Sharing What for Systematized identity represents the management of intangible identity aiming its explicit manifestation
  • 9. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Fusions and alliances Cultures imposing beliefs and values Multiple identities: divergent cultures and styles +x-÷ =
  • 10. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Fusions and alliances Knowledge Convergence Transdisciplinarity Cultural Convergence Different Business Model Professional Convergence One Man Show
  • 11. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Fusions and alliances A leader should assume the role of identity entrepreneur
  • 12. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Participatory culture Content users are no longer in a remote place far from producers - they are produsers Systematized identity contents produsage by organizational members ®
  • 13. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Participatory culture Intervenient Convergence Identity appropriation
  • 14. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Participatory culture Identity standards manual should be reinvented adapting to participation
  • 15. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Participatory culture Identity standards manual should be reinvented adapting to participation
  • 16. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Lack of contact with traditional identity holders/vehicles In Smart Spaces new identity holders/vehicles will be necessary
  • 17. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Technological Convergence Access Convergence Agnostic access to network Application Convergence Agnostic access to network
  • 18. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Aggregator able to unite into a coherent interface all technological resources global workers need
  • 19. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Aggregator able to unite into a coherent interface all technological resources global workers need
  • 20. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Aggregator able to unite into a coherent interface all technological resources global workers need, disseminating organizational claims by means of systematized identity
  • 21. WHAT ABOUT IDENTITY? Repercussions of culture and media convergence on organizational systematized identity Kleinrock’s vision implemented in organizations Aggregator able to unite into a coherent interface all technological resources global workers need, disseminating organizational claims by means of systematized identity
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