Workshop on Designing Calm Technology
The difference between an annoying technology and one that is helpful is how it engages our attention. Calm Technology is a framework for designing ubiquitous devices that engage our attention in an appropriate manner. The aim of Calm Technology is to provide principles that follow the human lifestyle and environment in mind, allowing technology to amplify humanness instead of taking it away. The terms Calm Computing and Calm Technology were coined in 1995 by PARC Researchers Mark Weiser and John Seely Brown in reaction to the increasing complexities that information technologies were creating. Calm technology describes a state of technological maturity where a user’s primary task is not computing, but being human. The idea behind Calm Technology is to have smarter people, not things. Technology shouldn’t require all of our attention, just some of it, and only when necessary. This workshop covers how to use principles of Calm Technology to design the next generation of connected devices. We’ll look at notification styles, compressing information into other senses, and designing for the least amount of cognitive overhead. - Use principles of Calm Technology to design the next generation of connected devices. - Design appropriate notification systems into both physical and software products - Communicate the principles of Calm Technology to your across your organization and team - Use methods of Calm Technology to design technology for generations, not seasons. Who is the workshop for? This workshop is for anyone that actively builds or makes decisions about technology, especially user experience designers, product designers, managers, creative directors and developers. Attendees are encouraged to have some background in user experience design and look at http://calmtech.com/ or Designing Calm Technology before the workshop.
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Workshop on Designing Calm Technology
- 1. caseorganic.com Workshop on Designing Calm Technology calmtech.com Workshop by Amber Case | Research Fellow Harvard Berkman Klein Center Civic Media @ MIT Media Lab @caseorganic caseorganic@gmail.com
- 2. caseorganic.com 50 billion devices will be online by 2020. -Cisco
- 7. caseorganic.com The Dystopian Kitchen of the Future
- 10. caseorganic.com The new Schrödinger's Cat Failure forces humans to ‘manually’ feed ravenous pets
- 11. caseorganic.com PetNet is not held responsible for any service failures: Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/
- 12. caseorganic.com We need a Calm Technology
- 13. caseorganic.com XEROX PARC: mid-90s Mark Weiser John Seeley Brown
- 14. caseorganic.com
- 15. caseorganic.com “A good tool is an invisible tool. By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool.” Mark Weiser -- 1993
- 16. caseorganic.com A person's primary task should not be computing, but being human.
- 18. caseorganic.com I. Technology shouldn’t require all of our attention, just some of it, and only when necessary
- 20. caseorganic.com II. Technology should inform and create calm
- 21. caseorganic.com III. Technology should make use of the periphery
- 22. caseorganic.com Calm technology makes use of our peripheral attention, allowing us to be aware of more things with less cognitive overhead. Empowering the Periphery
- 23. caseorganic.com 1. Haptics vs. auditory alerts (haptic compass) 2. Light status vs. full display (on/off) 3. Positive or negative tones (home electronics) 4. Transparency (inner-office windows) Create ambient awareness through different senses
- 24. caseorganic.com Weather Status Lighting Hue Lightbulb connected to a weather report @aaronpk 2014
- 25. caseorganic.com LUMOBack Smart Posture Sensor Buzzes you when you exhibit poor posture.
- 26. caseorganic.com IV. Technology should amplify the best of technology and the best of humanity
- 27. caseorganic.com • 1500 times faster When automation goes right 3Scan: 1500 times faster than humans
- 28. caseorganic.com V. Technology can communicate, but it doesn’t need to speak
- 29. caseorganic.com The Roomba Robotic Vacuum Cleaner :)
- 30. caseorganic.com 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines 3. Amplify the best part of each Design for people first
- 31. caseorganic.com VI. Technology should work even when it fails.
- 32. caseorganic.com
- 33. caseorganic.com VII. The right amount of technology is the minimum needed to solve the problem.
- 34. caseorganic.com Street Lights Toilet Occupied Sign
- 35. caseorganic.com VIII. Technology should consider social norms
- 36. caseorganic.com Restorative Normal Enhancing Fear-inducing Accepted Invisible Technology and Invisiblity
- 38. caseorganic.com Place* - Relation - History - Identity *Non-Places: Introduction to an Anthropology of Supermodernity (1995), Marc Augé
- 40. caseorganic.com
- 41. caseorganic.com
- 42. caseorganic.com
- 43. caseorganic.com Project #1: Design a place in a non-place. 15 min
- 44. caseorganic.com I. Technology should require the smallest possible amount of attention II. Technology should inform and create calm III. Technology should make use of the periphery IV. Technology should amplify the best of technology and the best of humanity V. Technology can communicate, but doesn’t need to speak VI. Technology should work even when it fails VII. The right amount of technology is the minimum needed to solve the problem
- 45. caseorganic.com Project #2: Pick a Doctor’s Office Or Hospital Experience and Design it to be calm (15 min)
- 46. caseorganic.com Calm Technology allows people to accomplish goals with the least amount of mental cost
- 47. caseorganic.com 1. Haptics vs. auditory alerts (haptic compass) 2. Light status vs. full display (on/off) 3. Positive or negative tones (home electronics) 4. Transparency (inner-office windows) Create ambient awareness through different senses
- 48. caseorganic.com Project #3: Design a product or service that uses Ambient Awareness to deliver information (15 min)
- 49. caseorganic.com Thank you very much! Amber Case calmtech.com Calm Technology from O'Reilly and amazon.com!
Notas do Editor
- It’s not just the kitchen
- It’s not just the kitchen
- YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY SAFETY OR CRITICAL PURPOSES RELATED TO YOUR OR YOUR PET.
- And that’s why we need a calm technology
- Public domain picture:: Okan Çalışkan Escalator Metro Stairs
- Includes other tech such as insilun pumps, crutches, etc.