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Calm Technology | Inbound 2015 Bold Talk

Our world is made of information that competes for our attention. What is needed? What is not? We cannot interact with our everyday life in the same way we interact with a desktop computer. Technology shouldn’t require all of our attention, just some of it, and only when necessary.

The terms calm computing and calm technology were coined in 1995 by PARC Researchers Mark Weiser and John Seely Brown in reaction to the increasing complexities that information technologies were creating. Calm technology describes a state of technological maturity where a user’s primary task is not computing, but being human.

The idea behind Calm Technology is to have smarter people, not things. How can our devices take advantage of location, proximity and haptics to help improve our lives instead of get in the way? How can designers can make apps “ambient” while respecting privacy and security? This talk will cover how to use principles of Calm Technology to design the next generation of connected devices. We’ll look at notification styles, compressing information into other senses, and designing for the least amount of cognitive overhead.


These are slides from INBOUND's conference Sept 9, 2015 in Boston, MA.

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Calm Technology | Inbound 2015 Bold Talk

  1. 1. INBOUND15 Calm Technology Designing for the Internet of Things Amber Case @caseorganic | Caseorganic.com Calmtechnology.com
  2. 2. #INBOUND15 50 Billion devices will be online by 2020. -Cisco
  3. 3. #INBOUND15 Sound good?
  4. 4. #INBOUND15 Consider…
  5. 5. INBOUND15 The "Smart" Watch
  6. 6. INBOUND15 The "Smart" Fridge
  7. 7. INBOUND15 The Dystopian Kitchen of the Future
  8. 8. #INBOUND15 An era of interruptive technology
  9. 9. #INBOUND15 We need a Calm Technology
  10. 10. Mark Weiser John Seeley Brown XEROX PARC: mid-90s INBOUND15
  11. 11. INBOUND15
  12. 12. The scarce resource in the 21st Century will not be technology. It will be attention. - Mark Weiser INBOUND15
  13. 13. #INBOUND15 Principles of Calm Technology
  14. 14. I. Technology shouldn’t require all of our attention, just some of it, and only when necessary INBOUND15
  15. 15. INBOUND15 A Tea Kettle
  16. 16. II. Technology should empower the periphery INBOUND15
  17. 17. Hue Lightbulb connected to a weather report @aaronpk 2014 INBOUND15 Weather Light
  18. 18. 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines III. Technology should amplify the best of technology and the best of humanity. INBOUND15
  19. 19. INBOUND15 SleepCycle Alarm Clock
  20. 20. IV. Technology can communicate, but it doesn’t need to speak INBOUND15
  21. 21. Buzzes you when you exhibit poor posture. INBOUND15 LUMOBack Smart Posture Sensor
  22. 22. V. The right amount of technology is the minimum amount to solve the problem
  23. 23. INBOUND15 Toilet Occupied Sign
  24. 24. A person's primary task should not be computing, but being human. INBOUND15
  25. 25. Good design allows people to accomplish their goals in the least amount of moves INBOUND15
  26. 26. Calm Technology allows people to accomplish the same goals with the least amount of mental cost INBOUND15
  27. 27. Calm Technology from O’Reilly books Available for Pre-Order http://shop.oreilly.com INBOUND15
  28. 28. INBOUND15 Thank you! Amber Case @caseorganic Caseorganic.com Calmtech.com