What do customers want from their IBM software?. Deployment itself is only the beginning, so how do some customers get maximum value right through the software lifecycle - bringing down costs in the process. Read on to learn more.

1. I am an IBM
Software
Customer

2. I need my software to help my business be successful

3. I need my software to be current and supported

4. I want to be confident that my environment is stable

5. I want to be alerted to potential risks and the impact to
my environment

6. I need to reduce the time to resolution of support issues

7. I want relevant filtered documentation to reach my teams
as soon as it is available

8. I need guidance on appropriate upgrades and fixes

9. I want a trusted advisor who understands how my
infrastructure works

10. I need someone to be my voice inside IBM

11. I want an experienced IBM advisor to help me plan
trouble-free deployments

12. I need my employees to have the right software
configuration skills and product knowledge

13. I want to stay ahead of the competition

14. I want an IBM single point of contact

15. I want an allocation of IBM on-site days

16. WHY?
Because this is how I get maximum value from my IBM
software solutions.
I am a satisfied customer,
I am an IBM Accelerated Value customer

17. The IBM Software
Accelerated Value Program
Optimizing your IBM software solutions, helping to
bring a steady-state environment, and taking action to
help make you competitive, successful, cost-effective
and productive.

18. The IBM Software
Accelerated Value Program
How much smarter could you be
working?

19. The IBM Software
Accelerated Value Program
Knows your environment
Comprehends your products
Understands your goals
Appreciates your challenges
Leverages experience

20. The IBM Software
Accelerated Value Program
Interconnects with IBM teams
Applies knowledge and experience
Researches personalized information
Accesses up to the minute and pre-published data
Delivers recommendations

21. The IBM Software
Accelerated Value Program
Delivers answers
Expedites results
Lowers risk
Prevents issues
Reduces costs
Empowers teams

22. IBM Accelerated Value
makes a difference
Find out more
ibm.com/software/support/acceleratedvalue
Twitter: @IBMSoftwareValu
Contact: software_accelerated_value@us.ibm.com