8 Ways to wow your cust

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19. www.naturallyloyal.com
Defined Customer
Service Values
Creating a Great
First Impression
Staying on their
Radar
Showing your
Appreciation
Establishing Trust
Building your
Reputation
Exceeding
Expectations
1. How do you rate in each area?
2. Where do you excel?
3. What is it you do that’s so good?
4. Where could you do more?
5. What could you do?
6. What will you do?
7. With what objective?
8. When?
8 Ways to Wow Your Customers
to keep them coming back for more
Leaving a Lasting
Impression

20. Ways to wow
• Values
• Reputation
• Trust
• 1st impressions
• Exceed expectations
• Last impressions
• Appreciation
• Stay on their radar

21. Photo by vsz - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/55502991@N00 Created with Haiku Deck

23. For more information
caroline@naturallyloyal.com
www. naturallyloyal.com
www.21ways2wow.com