Crm Teis

CRM ADMINISTRACIÓN DE LAS RELACIONES CON LOS CLIENTES D. Carlos Vallejo

PRINCIPIOS BÁSICOS CRM ,[object Object],[object Object],[object Object],[object Object],[object Object]

DEFINICIÓN CRM ,[object Object],[object Object]

ANATOMIA CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

4 TIPOS DE CRM ,[object Object],[object Object],[object Object],[object Object]

5 ELEMENTOS NECESARIOS PARA IMPLANTAR CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EMPRESA CON INTELIGENCIA DE MERCADO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

GENERACIÓN DE LEALTAD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

DE LA LEALTAD A LA DEPENDENCIA DEL CLIENTE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

12 PASOS HACÍA EL ÉXITO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

ADQUISICIÓN DE CLIENTES CRM (Caso Servicios Financieros) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CRM A PARTIR DE NUEVOS PRODUCTOS ,[object Object],[object Object],[object Object],[object Object]

ADMINISTRACIÓN DE LOS CANALES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CANAL ELECTRONICO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

INSTRUMENTOS DEL CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IMPLANTACIÓN CRM 20 PASOS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IMPLANTACIÓN CRM 20 PASOS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IMPLANTACIÓN CRM 20 PASOS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

MEDIDAS CATALÍTICAS PARA CRM ,[object Object],[object Object],[object Object],[object Object],[object Object]

Crm Teis

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