The advancement of banking technology has opened up the possibility and vision of unmanned branches and kiosks to conduct complex banking functions for the ultimate self-service experience. In the past few months, new unmanned banking kiosks have surpassed the tasks performed by an ordinary ATM, allowing customers to pay bills, apply for loans, initiate fund transfers, and even open accounts. To optimize the customer’s experience, these kiosks can be situated with videoconferencing abilities and an interactive touch screen. In this presentation, we will discuss the technicalities of the unmanned kiosks, their necessary physical infrastructure, how other banks have implemented this new device, and what it means for your company and the market.