Digital drives the agenda in the age of the customer! Market leaders excel in immersing products and services in digital characteristics. The “app economy” was just a minor stepping stone towards a fully connected society and business context. Come and listen to what the best performing companies are up to and what’s ahead. Speakers: Andreas Sjöström, Vice President & Global Head of Digital, Sogeti Åsa Melvanius, Engagement Director

1. The Future of Digital
Stockholm – November 2015

2. DIGITAL TRANSFORMATION

3. DIGITAL PREDATOR vs DIGITAL PREY

4. Business is immersed in digital
Everything has a
digital context
Digital vision is centered
around customer value
World class customer experience
Digitally improved value chains
Real-time feedback of customer events
into internal processes
Business and IT are kept separate
“Digital” is just pasted on top
of legacy platforms and
processes
IT strategy focuses on
cost reductions and
commodity
infrastructure
Customer service is an
afterthought with all manual
feedback processes

5. 5Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DIGITAL ECOSYSTEMS

6. 6Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)
Forrester Research

7. 7Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)

8. 8Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)

9. 9Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO THINGS)

10. 10Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO US)
Ted

11. 11Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO CITIES). 40.000.

12. 12Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO THEM)

13. 13Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SUPER SPEED

14. 14Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015

15. 15Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
INNOVATION. BETA IS THE NEW NORMAL.

16. 16Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
INNOVATION. BETA IS THE NEW NORMAL.
Forrester Research

17. Digital Trend Matrix
Hot
Super
Hot
Easy peasy Super hard

18. 18Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
Contact Information
Andreas Sjöström
Vice President & Global Head of Digital, Sogeti
andreas.sjostrom@sogeti.com
@andreassjostrom
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contact
picture
Insert
contact
picture
Åsa Melvanius
Mobile Solutions, Capgemini
asa.melvanius@capgemini.com
@melvanius

19. The information contained in this presentation is proprietary.
© 2015 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With almost 180,000 people in over 40 countries,
Capgemini is one of the world's foremost providers of
consulting, technology and outsourcing services. The Group
reported 2014 global revenues of EUR 10.573 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and
drive the results they want. A deeply multicultural
organization, Capgemini has developed its own way of
working, the Collaborative Business Experience™, and
draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.