Hipora Business Solutions provides a highly efficient and cost effective Turnkey solutions program for retail businesses.

1. Company Profile
By Harold Ritcher
BUSINESS SOLUTIONS
Your Security Solutions Partner

2. • Who we are
• What we do
• What our services will do for your company
• How we make your work easier
• What your investment in HIPORA will be
Contents Overview
Service - Value - Integrity
Your Security Solutions Partner

3. He is safe from danger who is on guard, even when safe
Publilius, 1st Century BC
“ ”
Service - Value - Integrity
Your Security Solutions Partner

4. Our strive is to be the leading service provider in curbing multifaceted
security, safety, risk and loss causing factors experienced by retail, trade
and industry, through best practices solutions combined with technology
driven systems and a professionally trained work force.
Our reputation demands that each specialist reflects professionalism,
loyalty, integrity, reliability, discipline and a continual source of pride.
Our solutions work!
Mission statement
Your Security Solutions Partner
Your Security Solutions Partner

5. Our collective expertise ensures that all our valued clients
enjoy the benefits of decades of experience combined with
state-of-the-art technology
Service - Value - Integrity
Your Security Solutions Partner

6. The Directors; Johann de Jager, John Wanjohi, Tshepo Monnanyana
and Harold Richter, represent the formal business units of Hipora
Business Solutions, Kenya, Tanzania & Uganda.
These business units are efficiently driven and supported by several
regional managers assisted by a large team of area managers,
investigators and operational assistants.
Our clients ultimately enjoy the results, operational ability and hands
on approach of John Wanjohi, Tshepo Monnanyana & Harold Richter.
Our exceptional team
Service - Value - Integrity
Your Security Solutions Partner

7. Quality
We take pride in
what we do and
deliver high quality –
value added
services.
Integrity
We are trustworthy,
diligent and honest.
We accept
responsibility for our
actions and follow
through on promises
and commitments.
Excellent Service
We thrive on
challenge and
success and
perform our
activities with a high
sense of urgency.
We believe in
getting things done
right the first time.
Our values
Service - Value - Integrity
Your Security Solutions Partner

8. • Measured growth and a stable client base have ensured a solid
infrastructure. Our operation’s ability is assured by teams of
investigators and managers, who are supported by a strong logistical
team and administrators.
• Hipora Business Solutions provides a highly efficient and cost
effective Turnkey solutions program over a short, medium and long
term period which adopts the ultimate approach to identifying and
obtaining the necessary evidence to make the necessary
recommendations to curtail critical losses.
Our resources
Service - Value - Integrity
Your Security Solutions Partner

9. Survey
Analysis
Presentation
to client
Agreement
Training of
staff
Deployment
of staff
Management
of staff
Reporting
Our Process
Service - Value - Integrity
Your Security Solutions Partner

10. • Our proactive approach to evaluation and end to end process
approach is to arrive at turn-key solutions and to keep with the ever
changing trends.
• The end to end process is designed so that all our services are
customized to each client’s needs.
• To cater for an ever changing industry where the process is continuous,
we ensure that our services are relevant to a growing industry where we
can minimize losses attributed to shrinkage and theft.
Rationale behind our process
Service - Value - Integrity
Your Security Solutions Partner

11. Loss Control Managers - day to day operations of any business ensuring
adherence to policy and procedure relating to risk management, loss control,
safety, security and insurance.
Double Checkers - a key position found within the receiving and dispatch areas
of any organization. Double checking supports independent verification and
accuracy on administration of physical stock movement against
documentation.
Camera Room Operators - constant monitoring and assessment of criminal
activity and staff productivity.
Our services
Service - Value - Integrity
Your Security Solutions Partner

12. Stock Controllers - control and movement of stock from stock areas to other
designated areas by process of verification.
Friskers - fully trained in all aspects of security, health & safety and fire
regulations.
Covert Cameras - an admissible tool in detection of any irregularity or
misconduct in your day to day operations.
CCTV Equipment - supply and installation of closed circuit television systems
and remote surveillance systems, recording on a continuous basis.
Our services (continued)
Service - Value - Integrity
Your Security Solutions Partner

13. • Our multi-skilled agents are strategically placed in organizations around the
country infiltrate and successfully identify sources of loss and irregularities.
• Solid network of informers in most areas of trade and industry which allows us to
rapidly validate information received.
• Undercover agents from diverse backgrounds with both operational and
professional experience.
• Agents operate from within the workforce on a casual, semi-permanent or
permanent basis.
• Weekly basis reports on factual observations, recommendations and proposals
for further operational planning.
• Undercover operation is an “information gathering process” whereby,
collectively, we can be proactive and not reactive (let’s stop killing fires).
Your Security Solutions Partner
Business Intelligence
Service - Value - Integrity

14. Identify and report on theft activities
Productivity of all staff
Staff attitude towards management & the
company
Systems, controls, procedures & the supervision
thereof
Staff intentions & their grievances towards
management & the company
Your Security Solutions Partner
Key steps for undercover agents training
Service - Value - Integrity

16. Your Security Solutions Partner
Forensic Investigations
Service - Value - Integrity
• We specialize in the investigation of fraud, focusing on obtaining and
preparing evidence to solve crimes that may be presented before
internal hearings or a court of law.
• Economic crime in EA is rife and frauds are becoming more complex
and involve larger sums of money than ever before.
• The investigation of commercial crimes such as fraud, corruption and
money laundering requires specialized multi-disciplinary investigation
skills.
• Our approach is based on appointing skilled investigators with
detailed knowledge of the various products in the industry and the
legislative framework in which the investigation must take place.

17. Your Security Solutions Partner
Security Guarding Services
Service - Value - Integrity
• Hipora Security Services specializes in the provision of a holistic security
service for corporate, commercial buildings, residential estates as well
as industrial and more specifically, the retail sectors.
• We specialize in the provision of well trained and managed security
officers, who have been carefully recruited and selected for your
specific assignments.

18. Your Security Solutions Partner
Security Management & Consulting Services
Service - Value - Integrity
Our strength, commitment, diversity and collective expertise is confident to
provide professional and highly efficient security management and consulting
services.
We guarantee:
• Security Risk Assessments and recommendations
• Manage your physical security portfolio
• Security performance measurement
• Design security policies and procedures (SPM)
• Weekly security compliance and performance audits
• Regular monthly management meetings
• Implementation of security processes
• Manage vendor procurement

19. Your Security Solutions Partner
Confidentiality and Privacy
Service - Value - Integrity
• The secrecy and confidentiality of any information in whatever format
connected with your organization is guaranteed at Hipora Business
Solutions.
• At inception of any agreement, we will be obliged to sign a secrecy
agreement in your favor which binds Hipora to absolute discretion.
• Upon acceptance of our proposal we will submit a Service Level
Agreement for your perusal and signature.
• We request that a signed Service Level Agreement is secured two
weeks prior to commencement of any of our services.

20. Your Security Solutions Partner
Contracts
Service - Value - Integrity
• We stand on our reputation for first class service but do however,
believe that in order for us to secure the best possible results, we need
to bind ourselves into a contract outlining the terms and conditions and
the required expectations.
We will be pleased to deal with your specific enquiries in more detail
and look forward to doing business with you.

21. Your Security Solutions Partner
Service - Value - Integrity
BUSINESS SOLUTIONS
Mombasa Road,
Panari Sky Center,
Ground Floor, Room 1D
Nairobi, Kenya
Tel: 0202 514 781 / 0715 346 746
Cell: +254 732 55 1114
Email: harold.richter@hiporabsea.com
Website: www.hiporabsea.com