Optimize provides business activity monitoring for workflows, supporting continuous process improvement by providing transparency into your automated workflows and decisions. Optimize’s business-friendly reports, dashboards, and alerts make it possible to identify process bottlenecks and improve end-to-end processes. Here are some of the highlights from the 2.7 release that we’ll cover in the webinar: • Faster insights into the live state of your business: Optimize isn’t just about after-the-fact analysis; monitoring live instances in near real time is also a key use capability. New filtering features enable users to more quickly get insights into running processes–all the way down to a specific step in a process. • More secure cross-team collaboration with fine-grained control over sensitive data: Last quarter’s Optimize 2.6 introduced a new and robust user permissions system, making it possible to give a wide range of stakeholders access to Optimize while limiting who’s able to see what. 2.7 streamlines common user management tasks so you can get the right users access to the right data as quickly as possible.

1. Key Features, Live Demo, and Q&A with our technical team
Optimize 2.7 Release Webinar

2. 2
Hello from Berlin!
2
Felix Müller
Product Manager
Optimize
Sebastian Bathke
Tech Lead
Optimize
Mike Winters
Product Marketing
Manager

3. Before we begin...
• This webinar will be recorded, and we’ll send all
registrants a link to the recording.
• There will be opportunities to respond to polls and to
ask us questions about the product and our learnings.
3

4. Poll: How familiar are you with Camunda Optimize?
Let us know in the GoToWebinar app - we’ll wait a minute or so for your responses.
4

5. 5
Agenda
5
What is Optimize?
Customer Case Study
Live Demo
New Features
What’s Next?
Q & A

6. 6

7. Optimize supports continuous process improvement
7
• Typically used by business stakeholders
• Web application can provide real-time
monitoring and analysis to any business user.
• Users can create reports (bar charts, line charts
etc.) and build dashboards.
• BPMN-based reports for additional insights, e.g.
with heatmaps for spotting bottlenecks.
• Alerts can notify stakeholders via email when
critical KPI meet certain thresholds.
• Machine learning-powered process analytics to
identify room for improvement, for example by
recognizing correlation patterns.

8. Case study: Visana
8
About Visana:
• One of the largest health and accident insurers in Switzerland
• More than 85 million CHF ($86 Million USD / €77 Million EUR) in
treatment costs paid out every week
• More than 32,000 documents are processed every day with Camunda
(ca. 11.5 Million instances / year)
Visana promises its customers:
• New insurance policy within 20 minutes
• Receive benefits within average 8 working days
Case Study:
https://camunda.com/case-studies/visana/

9. What did Visana need?
Visana integrated Camunda BPM in 2016 to automate its core business, including claims and applications
The next step: a real-time dashboard for monitoring, analyzing and improving workflows to meet customer
SLAs and service quality promises.
Background
9
Where did they run into problems?
Standard BI tools don’t provide the deep process insights & real-time monitoring data.
Developed own dashboard at the beginning, but maintaining it long-term would have required lots of
valuable IT time and resources.
What was their solution?
Added Camunda Optimize to their existing Camunda BPM installation.
“Camunda BPM and Optimize are bringing the advantages of digital transformation into the
workplace, and helping Visana and its employees deliver an unrivalled customer service experience”

10. 10

11. Architecture Overview
11
Elastic
search
Camunda OptimizeCamunda BPM
Engine(s)
DB
R
E
S
T

12. 12
Candidate
applied
Candidate
hired
Hiring Workflow
(Camunda)

13. Demo Example in Detail
13
Application
received
Candidate
hired
Conduct second
onsite interview?Automatically assigned,
or is manual assignment
necessary?
Candidate
rejected after
CV Screening
Candidate
cancelled
Candidate would
not take offer
Candidate
rejected after
Phone interview
Candidate
rejected after
Onsite interview

14. Demo Time
14

15. Quick recap of what we saw today
Faster Insights into the Live State of your Business
• Executing Flow Node Filter
• Process Instance Durations in Raw Data Reports
Safer Cross-team Collaboration
• Data Sources for Collections
• Alerts moved into Collections
• Convenience when adding Users & Groups to Collections
15

16. Updated Supported Environments
• Elasticsearch 6.4 - 6.8 (no more < 6.4)
• Camunda Engine version 7.10.6+, 7.11+ and 7.12+
• Support for Java 13
https://docs.camunda.org/optimize/2.7/technical-guide/supported-environments/
16

17. Getting Started With Optimize
Get the 30-day trial
https://camunda.com/download/enterprise/
Watch our “Getting Started In Less Than 5 Minutes” tutorial
https://camunda.com/learn/videos/getting-started-optimize/
17

18. 18
Stay informed of upcoming webinars at
https://camunda.com/webinars

19. Any questions?
19
https://camunda.com/download
Get Started With Cawemo, Our Free
Online Collaborative Modeling Tool
https://cawemo.com
Open Source Community Platform
and Free 30-Day Enterprise Platform
Trial

20. Thank you