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James Davlouros
May 24, 2011




Mobile Finance Masterclass
24th of May 2011

©2011 MasterCard.
Proprietary and Confidential
Mobile commerce is developing rapidly...
                                                                 2014 Market Growth = $375bn*
                                                                           (2014 Actual = $664bn)


Mobile Money                                                                                                  Mobile Contactless

DESCRIPTION: A money transfer between two mobile phones                                                       DESCRIPTION: Mobile contactless payments within a physical
which can be redeemed for airtime, cash, or used to pay for                $42bn                              retailer at POS. Card emulation (to replace card, cash and
bills or goods by receiving parties. International = 66%,                                                     cheque) and delivering value-added services along the
                                                                           (2014 =    ~ $60bn
Domestic 33% of transaction value.                                                                            purchase journey
                                                                           $48bn)
                                                                                      (2014 = $60bn)
 PLAYERS                                                                                                      PLAYERS:
                                                                                                                          Telcos
                                                                  ~ $153bn
                                                                                      $120bn
                                                                                                                                               Banks
                                                                  (2014 = $408bn)
                                                                                      (2014 = $148bn)




e/m-Commerce – Physical Goods                                                         e/m-Commerce – Digital and Virtual Goods

DESCRIPTION: Use mobile device to make payment over the air for physical goods        DESCRIPTION: Purchasing music, tickets, games, gambling, content e.g. TV, applications
(equivalent of online payments)

 PLAYERS:                                                                             PLAYERS:




(* Forecast volumes provided by Juniper Research a business intelligence analysis group focussed upon the communication sector)
                                                                                                                               ©2011 MasterCard.             March 22, 2011
                                                                                                                      Proprietary and Confidential                  Page 2
Disruption due to New entrants in
     payment space

MNO initiatives (bank independent)                           Operating Systems’ initiatives
Feb 4th 2011: O2 UK                                          Dec 6 2010: Google & Samsung
O2 seeks an e-money license for bank                         Google has announced the launch of one of the
independent P2P and mobile commerce wallet                   world's first NFC smartphones with embedded
launch in 2011, to be expanded to NFC at later               NFC, the Nexus S, which supports the
stage.                                                       company’s new Android operating system
                                                             version, Gingerbread.
           Dec 16 2010: Orange France                        Feb 8th 2011: Vodaphone signs WW
           Orange has announced its ambition to equip        agreement to distribute Nexus S !
           500,000 clients with NFC phones by end of 2011.

                                                                           Apple…
Feb 8 2011: Buyster                                                        Strong rumours that Apple’s iPhone 5 has
France’s leading operators, Orange, SFR and Bouygues                       postponed embedded NFC and will be based on
Telecom announced JV to launch Buyster through Atos, a                     i-Tunes wallet
remote payment system with own acceptance brand

Feb 9 2011: Belgian operators
Belgian leading operators announced plans to launch a        9 Feb 2011 Nokia and Microsoft alliance
remote and NFC payment system                                Nokia decided to use MS ‘Windows phone 7
                                                             Operating System, dropping Symbian.
                                                             Plans to issue
March 2010: Deutsche Telecom buys
                                                             Android has overtaken Symbian as the world’s
ClickandBuy
                                                             largest OS in January 2011.
Deutsche telelcom buys a leading e-
commerce wallet



                                                                                          ©2011 MasterCard.     March 22, 2011
                                                                                 Proprietary and Confidential          Page 3
MasterCard Mobile Services Strategy
     Core Payment Services   Mobile Value Added Services   New Mobile Payment Services




     Proven products            Utilize mobile’s                Utilizing the
   and capabilities that         flexibility and             mobile platform to
      add new utility         immediacy to add              deliver convenience
       to traditional        supplemental value                 and control
    payment channels           to core solutions            Remote Payments,
        Contactless              Alerts, Apps,                 Mobile TopUp,
    (Mobile PayPass),            Mobile Offers                P2P/Remittance
                                 and Coupons




                                                                       ©2011 MasterCard.
                                                              Proprietary and Confidential
MasterCard Mobile Services & Products

   Core Payment Services                Mobile Value Added Services              New Mobile Payment Services
   Mobile PayPass                       Location Services                        MasterCard MPG
                                        Phone applications for ATM
   MOTAPS                                                                        Mobile Payment Gateway
                                        locators and offers based on
   Over The Air Provisioning                                                     A turnkey mobile payment processing
                                        your location
   Service, for instant issuance                                                 platform that allows issuers, acquirers,
   and control. Single connection       Mobile CAP                               merchants and mobile network operators to
   enabling you to provision all                                                 quickly and cost-effectively provide
                                        Receipt of a dynamic CAP token
   your financial applications                                                   customized mobile solutions
                                        based on either two factor
   Mapping Service                      authentication                           MoneySend™
   Instantly issue PayPass cards        Under development                        Person-to-person transfers
   to phones, associating them to
                                        Mobile Offers                            Enable consumers to send money to each
   an existing consumer card
                                        Phone applications providing             other by simply entering the recipients
   Mobile TAGS                          information on offers based on           Mobile phone number
   An easy and convenient way to        location (Next Jump integration)
   roll out PayPass capabilities to
   the phone with PayPass TAGS          Others
                                        Alerts, Money Management, etc.

                                         The Mobile Convergence Solution
                                 Bridging together Proximity, e/m-Commerce and remote payments

                                       Standards and Approvals
              Standard Test and approval process for all 3rd party software and hardware components

                                              Partner Program
             An ecosystem player forum and a repository for all documents related to mobile payments

                                                                                                   ©2011 MasterCard.
                                                                                          Proprietary and Confidential       Page 5
Value add services that utilize the mobile device to add
   supplemental value to payment and shopping experience


Offers with                 Money Send Applications          Mobile CAP
MasterCard Marketplace      for Smart phones                 for eCom transactions




      Location Restaurant        inControl Card Management           Location based Services
      Offers in Italy            via mobile applications             for events



                                                                         ©2011 MasterCard.
                                                                Proprietary and Confidential
An Overview of MasterCard
        Mobile Momentum


                                                                                        Pioneer mobile phone debit payments in the             Enable customers to make contactless payments
                                          Fully-integrated on-demand person-             United Kingdom, using Maestro PayPass                      via phones with MasterCard PayPass
 Tags on Blackberry Rollout                to-person mobile payment service
 SMS alerts and notifications




                                                                                                                                                 Partnering in the development of a Mobile
                                                                                                                                                    Payments proposition that focuses
                                                                                                                                                  specifically on consumer convenience
                                                                                          Commercial Launch of Mobile NFC
                                                                                             using MFLEX Antennas
200 phones payment pilot in
 partnership with ViVOtech
                                       First Market Trial of Personalised
                                         NFC-Enabled Mobile Phones

                                                                                                                                                     First large scale deployment of PayPass in
                                                                                                 Turkey’s first mobile phones, enabled                      a mobile phone (60K Customer)
                                                                                                      with MasterCard PayPass
                                     Issuing Mobile TAGS to the
                                        consumers in the USA

Custom technology trial of Near
Field Communication and MTA
                                                                                                             Turkey’s first mobile phones, enabled
                                                                       Commercialization of mobile                with MasterCard PayPass
                                                                     payments using NFC technology


                                                                                                                                                                 First trial in Taiwan to make
  Mobile Payment Gateway in Latin                                                                                                                                 use of NFC smart posters
 America enabling consumers to pay                                                                                                                                       and m-coupons
       bills and top-up air time                                                               First Mobile Pilot in India (Bangalore) using
                                        First trial of PayPass-enabled mobile                                Mobile PayPass
                                         phones for secure EMV payments


                                                                                                                                           ©2011 MasterCard.
                                                                                                                                  Proprietary and Confidential
Contribution to industry standards setting

 •   EMVCo: Chip payment specifications
      –   Common Contactless Interface (for PayPass cards and mobiles); Terminal Specifications
          (including mobile); Application selection on mobile; UICC profile; handset requirements
 •   NFC Forum: NFC Contactless specifications
      –   Technical Committee Chairmanship
      –   Lead development of digital and analogue specifications for compatibility with PayPass
      –   Major contribution to test cases for compliance program
 • European Payment Council, M-Channel WB:
      –   Contributing to work on contactless mobile payment and remote mobile payment
 • AEPM: French specifications for contactless mobile payment
      –   Developed French implementation of Mobile MasterCard PayPass M/Chip supporting AEPM
          requirements while using standard PayPass terminals for interoperability
 • GlobalPlatform: Smartcard standards
      –   Monitoring Mobile Task Force
      –   Contributing to other mobile payment related developments through EMVCo, including
          Composition Model for Security Evaluation
 • ETSI Smart Card Platform: SIM Card specifications
      –   Member of ETSI. Monitoring SCP, and contributing when it is felt that work is closing off options
          for banking and payment deployment

                                                                                          ©2011 MasterCard.
                                                                                 Proprietary and Confidential
MasterCard support
• Publications
   –   Mobile MasterCard PayPass M/CHIP Issuer Implementation Guide
   –   PayPass for Mobile Specifications
   –   Reference User Interface for Mobile MasterCard PayPass
• Project support
   –   Product specialists & technical experts
   –   MC Advisors (for heavier projects)
• Marketing support
   –   Marketing Templates for Mobile MasterCard PayPass Tags
   –   Reference User Interface for Mobile MasterCard PayPass & MPG
   –   Demonstrations of Mobile Payments (M/CHIP 4) for payments
   –   Demonstrations of Mobile Payments and inControl integration solutions
   –   Demonstrations of Mobile Payment Gateway mobile solutions

http://www.mastercard-mobilepartner.com/documentation.html
                                                                       ©2011 MasterCard.
                                                              Proprietary and Confidential
Mastercard camerjam mobile finance masterclass

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Mastercard camerjam mobile finance masterclass

  • 1. James Davlouros May 24, 2011 Mobile Finance Masterclass 24th of May 2011 ©2011 MasterCard. Proprietary and Confidential
  • 2. Mobile commerce is developing rapidly... 2014 Market Growth = $375bn* (2014 Actual = $664bn) Mobile Money Mobile Contactless DESCRIPTION: A money transfer between two mobile phones DESCRIPTION: Mobile contactless payments within a physical which can be redeemed for airtime, cash, or used to pay for $42bn retailer at POS. Card emulation (to replace card, cash and bills or goods by receiving parties. International = 66%, cheque) and delivering value-added services along the (2014 = ~ $60bn Domestic 33% of transaction value. purchase journey $48bn) (2014 = $60bn) PLAYERS PLAYERS: Telcos ~ $153bn $120bn Banks (2014 = $408bn) (2014 = $148bn) e/m-Commerce – Physical Goods e/m-Commerce – Digital and Virtual Goods DESCRIPTION: Use mobile device to make payment over the air for physical goods DESCRIPTION: Purchasing music, tickets, games, gambling, content e.g. TV, applications (equivalent of online payments) PLAYERS: PLAYERS: (* Forecast volumes provided by Juniper Research a business intelligence analysis group focussed upon the communication sector) ©2011 MasterCard. March 22, 2011 Proprietary and Confidential Page 2
  • 3. Disruption due to New entrants in payment space MNO initiatives (bank independent) Operating Systems’ initiatives Feb 4th 2011: O2 UK Dec 6 2010: Google & Samsung O2 seeks an e-money license for bank Google has announced the launch of one of the independent P2P and mobile commerce wallet world's first NFC smartphones with embedded launch in 2011, to be expanded to NFC at later NFC, the Nexus S, which supports the stage. company’s new Android operating system version, Gingerbread. Dec 16 2010: Orange France Feb 8th 2011: Vodaphone signs WW Orange has announced its ambition to equip agreement to distribute Nexus S ! 500,000 clients with NFC phones by end of 2011. Apple… Feb 8 2011: Buyster Strong rumours that Apple’s iPhone 5 has France’s leading operators, Orange, SFR and Bouygues postponed embedded NFC and will be based on Telecom announced JV to launch Buyster through Atos, a i-Tunes wallet remote payment system with own acceptance brand Feb 9 2011: Belgian operators Belgian leading operators announced plans to launch a 9 Feb 2011 Nokia and Microsoft alliance remote and NFC payment system Nokia decided to use MS ‘Windows phone 7 Operating System, dropping Symbian. Plans to issue March 2010: Deutsche Telecom buys Android has overtaken Symbian as the world’s ClickandBuy largest OS in January 2011. Deutsche telelcom buys a leading e- commerce wallet ©2011 MasterCard. March 22, 2011 Proprietary and Confidential Page 3
  • 4. MasterCard Mobile Services Strategy Core Payment Services Mobile Value Added Services New Mobile Payment Services Proven products Utilize mobile’s Utilizing the and capabilities that flexibility and mobile platform to add new utility immediacy to add deliver convenience to traditional supplemental value and control payment channels to core solutions Remote Payments, Contactless Alerts, Apps, Mobile TopUp, (Mobile PayPass), Mobile Offers P2P/Remittance and Coupons ©2011 MasterCard. Proprietary and Confidential
  • 5. MasterCard Mobile Services & Products Core Payment Services Mobile Value Added Services New Mobile Payment Services Mobile PayPass Location Services MasterCard MPG Phone applications for ATM MOTAPS Mobile Payment Gateway locators and offers based on Over The Air Provisioning A turnkey mobile payment processing your location Service, for instant issuance platform that allows issuers, acquirers, and control. Single connection Mobile CAP merchants and mobile network operators to enabling you to provision all quickly and cost-effectively provide Receipt of a dynamic CAP token your financial applications customized mobile solutions based on either two factor Mapping Service authentication MoneySend™ Instantly issue PayPass cards Under development Person-to-person transfers to phones, associating them to Mobile Offers Enable consumers to send money to each an existing consumer card Phone applications providing other by simply entering the recipients Mobile TAGS information on offers based on Mobile phone number An easy and convenient way to location (Next Jump integration) roll out PayPass capabilities to the phone with PayPass TAGS Others Alerts, Money Management, etc. The Mobile Convergence Solution Bridging together Proximity, e/m-Commerce and remote payments Standards and Approvals Standard Test and approval process for all 3rd party software and hardware components Partner Program An ecosystem player forum and a repository for all documents related to mobile payments ©2011 MasterCard. Proprietary and Confidential Page 5
  • 6. Value add services that utilize the mobile device to add supplemental value to payment and shopping experience Offers with Money Send Applications Mobile CAP MasterCard Marketplace for Smart phones for eCom transactions Location Restaurant inControl Card Management Location based Services Offers in Italy via mobile applications for events ©2011 MasterCard. Proprietary and Confidential
  • 7. An Overview of MasterCard Mobile Momentum Pioneer mobile phone debit payments in the Enable customers to make contactless payments Fully-integrated on-demand person- United Kingdom, using Maestro PayPass via phones with MasterCard PayPass Tags on Blackberry Rollout to-person mobile payment service SMS alerts and notifications Partnering in the development of a Mobile Payments proposition that focuses specifically on consumer convenience Commercial Launch of Mobile NFC using MFLEX Antennas 200 phones payment pilot in partnership with ViVOtech First Market Trial of Personalised NFC-Enabled Mobile Phones First large scale deployment of PayPass in Turkey’s first mobile phones, enabled a mobile phone (60K Customer) with MasterCard PayPass Issuing Mobile TAGS to the consumers in the USA Custom technology trial of Near Field Communication and MTA Turkey’s first mobile phones, enabled Commercialization of mobile with MasterCard PayPass payments using NFC technology First trial in Taiwan to make Mobile Payment Gateway in Latin use of NFC smart posters America enabling consumers to pay and m-coupons bills and top-up air time First Mobile Pilot in India (Bangalore) using First trial of PayPass-enabled mobile Mobile PayPass phones for secure EMV payments ©2011 MasterCard. Proprietary and Confidential
  • 8. Contribution to industry standards setting • EMVCo: Chip payment specifications – Common Contactless Interface (for PayPass cards and mobiles); Terminal Specifications (including mobile); Application selection on mobile; UICC profile; handset requirements • NFC Forum: NFC Contactless specifications – Technical Committee Chairmanship – Lead development of digital and analogue specifications for compatibility with PayPass – Major contribution to test cases for compliance program • European Payment Council, M-Channel WB: – Contributing to work on contactless mobile payment and remote mobile payment • AEPM: French specifications for contactless mobile payment – Developed French implementation of Mobile MasterCard PayPass M/Chip supporting AEPM requirements while using standard PayPass terminals for interoperability • GlobalPlatform: Smartcard standards – Monitoring Mobile Task Force – Contributing to other mobile payment related developments through EMVCo, including Composition Model for Security Evaluation • ETSI Smart Card Platform: SIM Card specifications – Member of ETSI. Monitoring SCP, and contributing when it is felt that work is closing off options for banking and payment deployment ©2011 MasterCard. Proprietary and Confidential
  • 9. MasterCard support • Publications – Mobile MasterCard PayPass M/CHIP Issuer Implementation Guide – PayPass for Mobile Specifications – Reference User Interface for Mobile MasterCard PayPass • Project support – Product specialists & technical experts – MC Advisors (for heavier projects) • Marketing support – Marketing Templates for Mobile MasterCard PayPass Tags – Reference User Interface for Mobile MasterCard PayPass & MPG – Demonstrations of Mobile Payments (M/CHIP 4) for payments – Demonstrations of Mobile Payments and inControl integration solutions – Demonstrations of Mobile Payment Gateway mobile solutions http://www.mastercard-mobilepartner.com/documentation.html ©2011 MasterCard. Proprietary and Confidential