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Online Social
Networking Tools
Overview


• What is your mission on the social services
• How can the service be mutually beneficial
  to you and your followers
Services


• Twitter
• LinkedIn
• Facebook
Business use
Setup your account
       ASAP
Getting setup


• Select a unique username
• Fully fill out your profile
• Upload an avatar
Business Intelligence

• Setup automated searches
 • http://pipes.yahoo.com/update_maker/
    social_media_fire_hose

  • http://search.twitter.com/
• Track link click thru and shorten URLs at
  the same time
Show you are human


• Talk about interesting things around you
• Talk about other people's interests
Share

• Post links that would be of interest to your
  customers

• Promote your outside-of-work stories
• Ask questions
• Retweet others comments
Interesting posts

• Don't be quot;That Guyquot;
• Share the human side of your company
• Talk about things that are useful, give advise
• Promote others
Examples

• http://twitter.com/comcastcares
• http://twitter.com/JetBlue
• http://twitter.com/delloutlet
• http://twitter.com/TheHomeDepot
Events

• Use at events with hashtags as a
  quot;backchannelquot;

• News breaks faster on twitter than
  elsewhere

• Organize instant meetups AKA quot;Tweetupsquot;
Do's

• Do learn from others
• Do seek out others to follow
• Do learn terminology
• Do jump into conversations
• Do prioritize your time
Don'ts

• Don't forget to update often
• Don't carry on long 1 on 1 conversation
• Don't use twitter to replace your blog's RSS
  feed

• Don't protect your updates and expect
  followers
Time Management
• Don't post and read at the same time
• Block off time dedicated to twitter and stick
  to it

• Don't post unless you have some value to
  add

• Don't feel bad if you don't respond to
  everyone posts
Memes

   meme
noun Biology
an element of a culture or system of behavior that may be
considered to be passed from one individual to another by
nongenetic means, esp. imitation.
DERIVATIVES
memetic                      adjective
ORIGIN 1970s: from Greek mimēma ‘that which is imitated,’
on the pattern of gene.
Viral

• go from twitter
• to blog
• go planet
• to social bookmarking
Twitter Related Services
• twitpic
• hashtags
• twitterspy
• qwitter
• twinfluence
• twitterfall
• tweetstats
• ping.fm
Twitter Clients and
        Readers
• tweetie
• twitterific
• tweetdeck
• twhirl
• Google Reader
Related services


• identi.ca
• laconi.ca
Credits
•   http://www.chrisbrogan.com/50-ideas-on-using-twitter-
    for-business/

•   http://blog.mrtweet.net/7-habits-of-highly-effective-
    twitterers-kris-colvin

•   http://blog.mrtweet.net/8-useful-tips-to-become-
    successful-with-twitter

•   http://www.10000words.net/2009/03/top-7-mistakes-
    new-twitter-users-make.html

•   http://www.fourhourworkweek.com/blog/2009/02/25/
    how-to-use-twitter-without-twitter-owning-you-5-tips/

•   http://www.twitip.com/

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Social Networking Tools Session One

  • 2. Overview • What is your mission on the social services • How can the service be mutually beneficial to you and your followers
  • 4.
  • 5.
  • 8. Getting setup • Select a unique username • Fully fill out your profile • Upload an avatar
  • 9. Business Intelligence • Setup automated searches • http://pipes.yahoo.com/update_maker/ social_media_fire_hose • http://search.twitter.com/ • Track link click thru and shorten URLs at the same time
  • 10. Show you are human • Talk about interesting things around you • Talk about other people's interests
  • 11. Share • Post links that would be of interest to your customers • Promote your outside-of-work stories • Ask questions • Retweet others comments
  • 12. Interesting posts • Don't be quot;That Guyquot; • Share the human side of your company • Talk about things that are useful, give advise • Promote others
  • 13. Examples • http://twitter.com/comcastcares • http://twitter.com/JetBlue • http://twitter.com/delloutlet • http://twitter.com/TheHomeDepot
  • 14. Events • Use at events with hashtags as a quot;backchannelquot; • News breaks faster on twitter than elsewhere • Organize instant meetups AKA quot;Tweetupsquot;
  • 15. Do's • Do learn from others • Do seek out others to follow • Do learn terminology • Do jump into conversations • Do prioritize your time
  • 16. Don'ts • Don't forget to update often • Don't carry on long 1 on 1 conversation • Don't use twitter to replace your blog's RSS feed • Don't protect your updates and expect followers
  • 17. Time Management • Don't post and read at the same time • Block off time dedicated to twitter and stick to it • Don't post unless you have some value to add • Don't feel bad if you don't respond to everyone posts
  • 18. Memes meme noun Biology an element of a culture or system of behavior that may be considered to be passed from one individual to another by nongenetic means, esp. imitation. DERIVATIVES memetic adjective ORIGIN 1970s: from Greek mimēma ‘that which is imitated,’ on the pattern of gene.
  • 19. Viral • go from twitter • to blog • go planet • to social bookmarking
  • 20. Twitter Related Services • twitpic • hashtags • twitterspy • qwitter • twinfluence • twitterfall • tweetstats • ping.fm
  • 21. Twitter Clients and Readers • tweetie • twitterific • tweetdeck • twhirl • Google Reader
  • 23. Credits • http://www.chrisbrogan.com/50-ideas-on-using-twitter- for-business/ • http://blog.mrtweet.net/7-habits-of-highly-effective- twitterers-kris-colvin • http://blog.mrtweet.net/8-useful-tips-to-become- successful-with-twitter • http://www.10000words.net/2009/03/top-7-mistakes- new-twitter-users-make.html • http://www.fourhourworkweek.com/blog/2009/02/25/ how-to-use-twitter-without-twitter-owning-you-5-tips/ • http://www.twitip.com/

Notas do Editor

  1. Make sure to thank Rick from Daddio's Italian Cafe
  2. more than these there are hundreds of services, social bookmarking, videos, shopping, collaborating
  3. make sure you can use your username across services so you are easy to find
  4. participate when it makes sense
  5. leverage the lazy web
  6. talk about more than yourself keep it professional don't to get involved with social media until you need it products you like, services that make you happy
  7. TWIndy09 Twestival charity: water raised $250,000 http://twindy09.googlepages.com/