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From the Ground Up: Building a
       Successful Money Management
                  Business

Presenter: Cale Smith, Founder, Islamorada Investment Management
Moderator: Zack Miller, Author, Founder, NewRulesofInvesting.com




                                                                   1
Zack Miller   Cale Smith


                           2
•     Since August 2008
•     Value investing firm
•     Two funds: Tarpon
     & Gecko Folio
•     Just Spoke Funds®
Why Islamorada?
Never a better time for Spoke Funds®…
”We must work to establish a "fiduciary
society", where manager/agents
entrusted with managing other people's
money are required... to place front and
center the interests of the owners they
are duty-bound to serve.”

   
   
    
    
- JOHN BOGLE
   
   
    
    
Founder, The Vanguard Group
Introduction




 3 years down, 37 to go.
Stages of Growth

 One-     One-      One-
 man      man +
    man +
 Firm
    V.A.’s
    FTE



    IIM is here now
Welcome to Small Business!
Putting up good numbers is goal #1.
Initial Focus #2




                    (Your Investors)
Initial Focus #3
                    Trade-offs…

               -  One-man firm
               -  Old car
               -  Office in a
               former
               explosives
               storage facility?
Natural Fit
  Spoke Funds & Value Investing
         -  Minimal trading
      -  Excellent cost control
      -  Long-term emphasis
           -  Certain ethics
    -  Right kind of investor!
Three Approaches
    1.
              2.
                  3.
Long Term
        Short Term
           Efficient
                                        Market
Fundamental
   Fundamental Technical

  (Value)
                                Asset
                                        Allocation
               Changes   Momentum
                   
   
 Price/Vol
   Gaps
           
   
 Charting
Value Investing
“We want the business
 to be one (a) that we
 can understand; (b)
 with favorable long-
 term prospects; (c)
 operated by honest
 and competent people;                   0 B
                            Net worth $5
 and (d) available at a
 very attractive price."
Top 3 Problems with Mutual Funds


         1.  $400K/year
           2.  In a box
      3.  Model is broken!
“Model is Broken”
        The vast majority of mutual funds…
 chronically underperform, charge fees that are too
     high, own too many stocks and trade too much.

   Mutual funds force taxes onto their investors, 
      make their fund managers inaccessible 
 and spend investors’ money as if it were their own.

 The majority of mutual fund managers do
      not own a single share in the funds
               that they manage.
Mutual Funds




  A good idea gone wrong.
Top 3 Problems with Hedge Funds


       1.  No advertising
   2.  No retirement assets
       3.  “Deserving vs.
              Earning”
Hedge Funds




    “A compensation scheme
   masquerading as an asset class.”
Criteria
     1 – The “no lackey” rule
  2 – Grow my own wealth best
          way I know how
   3 – Something I’d want my
   friends and family to invest in
   4 – Stay focused on research
Spoke Funds®




    All in it together.
Definition
 “A group of separate investor
  accounts linked to a portfolio
     containing a significant
     portion of the liquid net
       worth of that fund’s
            manager.”
Spoke vs. Mutual Fund
Pros:
- Lower start-up costs
-  More flexibility in investment style and
strategy
-  Easier administration 
- More transparency
- lower opex 

Cons:
-  Direct retail sales model (Geico vs State Farm)
-  Educational hurdle
Spoke vs. Hedge Fund
Pros:
- You can advertise!
- Lower start-up costs
- Easier administration
- More transparency
- You can look Mom in the eye 

Cons:
-  Not ridiculously lucrative
-  Compliance (though investors may see as a pro)
-  No shorting and only listed stocks (on FOLIOfn)
Key Vendor

•  Met all my original criteria and then some.
•  Most investor-friendly (website, security,

insurance, tax lots, trading windows).
•  Most portfolio manager-friendly (admin,

compliance, support).
Taxes and Trading




                   Average Mutual Fund
                        Turnover?
                                        89%
 Sources: Tweedy Browne, Morningstar
Why Fees Matter




                           Average Mutual Fund
                                  Fees?
                                               1.73%
Sources: Karceski, Livingston, O'Neal, "Mutual Fund Brokerage Commissions,"
January 2004.
Shoven, Dickson and Sialm, "Tax Externalities of Equity Mutual Funds," April 2008.
Economics of Spoke
      Funds
Scalability
    1 PM : 500 Investors or more ?

           The Buffett Cap:
         $20M AUM x 90 bips
            $180,000 Rev

    :: 500 clients w/ $40K accounts
   and at 10 clients per month, reach
            $20M in 4 years
Planning Guidelines
Assume $10K to launch and $25K a year in opex
to run standalone spoke fund company. 

Revenue: AUM x bips (to firm not FOLIO)
    
   
$10M x 0.90% = $90,000

Business Breakeven (@90 bips, all big accounts):

                   $4.0M AUM 

     ($4m x .009 = $36k Rev and $35K cost)
Key Equations
    What should my account minimum be?

Account Breakeven: 
    Total Yearly Account Cost / Total Expense Ratio 
           = Minimum Account Breakeven

Say FOLIOfn cost is $100 and ratio is 1.25%
     
Breakeven = 100/.0125 = $8,000 account

 Note: Lower your fees, higher your minimum
Key Equations
        To subsidize or not to subsidize?

Subsidy Amount: 
[Expense Ratio x (Acct. Breakeven – Min.
Investment )] x Number of Accounts = Amount to
Subsidize 

  [.0125 x ($8,000 - $5,000)] x 20 = $750/year

           Note: Assets attract assets!
Possible Pre-Launch Budget
 Compliance & Reg (RIAinaBox): $2,500
 Computer and Gear: $1,500
 Software: $750
 Stationary & Printing: $750
 Website/Blog: $2,000
 Grab-Bag (Company Docs, Office, Research): 
      
   
    
     
    
$2,500
      
   

      
   
    
Total: $10,000
Possible Post-Launch Budget
 Advertising: $10,000
 Compliance Fees: $500
 Office Expenses: $5,000
 Stationary & Printing: $500
 Research: $5,000
 Phone, IT & Internet: $1,500
 Licenses, travel, meals: $2,000
 Subsidies: $500

     
   
     
Total: $25,000
Running A Spoke
 Fund Company
Org Chart Year 1



            You
Eventual Org Chart
                      Portfolio
  Sales &             Manager
          Admin
  Marketing
                      -CEO/CIO
      - QuickBooks
  -  Online
          -Strategy
     - Compliance
  -  Local
           -Research
     - Cust Svc
  -  Collateral
      -Trades
       - Onboarding
  -  Funnel
          -Writing


                   = Could be virtual assistants
Sales Funnel
            Prospect: “Lead that signs up for
               monthly newsletter” (600).

                  If 5% convert, means 30 
                     want to meet or call

                  If 50% of those convert, 
                    Then 15 new clients.

                 Key is increasing newsletter 
                sign-ups to acquire investors 
                       at cost of $0.00
Marketing Mix During Start-Up
                    Online: website, blog, FB, 
                    Twitter, newsletter, SEO

                    Grassroots: events,
                    seminars,
                    associations, sponsorships

                    PR: press releases
  70% Online
  20% Grassroots
   Branding: Paper ads, direct
  5% Public         mail, mentions in press
  Relations
  5% Branding
Importance of
 Technology
Tools I Use
 EchoSign – secure electronic signatures
 WordPress – easy blog and site updates
 Evernote – Operations Manual and random notes
 QuickBooks Online – easiest way to use VA
 Google Reader – Blogs, sites and SEC filings
 Things & Google Calendar – Essential
 FormRouter (moving to WuFoo) – client onboarding
 iStockPhoto.com – cheap images for collateral
 Highrise – perfect CRM
 Basecamp – to coordinate with VA’s
 DropBox – instead of a server
 Shoeboxed – scan receipts
 ScreenFlow – movies on the Mac
Top 5 Tools
     1.  iPhone
     2.  EchoSign
     3.  Evernote
     4.  Things
     5.  Highrise
EchoSign
“OnlineElectronic Signatures.” Totally
   secure, totally quick, totally a
   timesaver.

 From Free to $400 a month.

 Saves hours and $$$ compared to
   faxing, Fedex’ing routine.
EverNote
“Like a brain in the cloud.” Capture
   everything, organize it and find it
   fast. From anywhere.

 From Free to $50 a year.

 Home of our Operations Manual. Best
   place to put random thoughts,
   passwords, lists.
Things
“To-do list on steroids.” Task
   management and general
   productivity.

 Costs $50

 Best way I’ve found to really stay on
   top of everything.
Highrise
 Most important tip I got when I started
  out:

“Get yourself a good CRM tool.”

 From $29/mo to $99/mo in suite

 Absolutely critical to advancing the
   sales funnel.
Q&A


      49
More Info:

        www.SpokeFund.com

  Cale Smith – www.IslaInvest.com
Zack Miller - NewRulesofInvesting.com



                                   50

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Building a Successful Money Management Business

  • 1. From the Ground Up: Building a Successful Money Management Business Presenter: Cale Smith, Founder, Islamorada Investment Management Moderator: Zack Miller, Author, Founder, NewRulesofInvesting.com 1
  • 2. Zack Miller Cale Smith 2
  • 3.
  • 4. •  Since August 2008 •  Value investing firm •  Two funds: Tarpon & Gecko Folio •  Just Spoke Funds®
  • 6. Never a better time for Spoke Funds®…
  • 7. ”We must work to establish a "fiduciary society", where manager/agents entrusted with managing other people's money are required... to place front and center the interests of the owners they are duty-bound to serve.” - JOHN BOGLE Founder, The Vanguard Group
  • 8. Introduction 3 years down, 37 to go.
  • 9. Stages of Growth One- One- One- man man + man + Firm V.A.’s FTE IIM is here now
  • 10. Welcome to Small Business!
  • 11. Putting up good numbers is goal #1.
  • 12. Initial Focus #2 (Your Investors)
  • 13. Initial Focus #3 Trade-offs… -  One-man firm -  Old car -  Office in a former explosives storage facility?
  • 14. Natural Fit Spoke Funds & Value Investing -  Minimal trading -  Excellent cost control -  Long-term emphasis -  Certain ethics -  Right kind of investor!
  • 15. Three Approaches 1. 2. 3. Long Term Short Term Efficient Market Fundamental Fundamental Technical (Value) Asset Allocation Changes Momentum Price/Vol Gaps Charting
  • 16. Value Investing “We want the business to be one (a) that we can understand; (b) with favorable long- term prospects; (c) operated by honest and competent people; 0 B Net worth $5 and (d) available at a very attractive price."
  • 17. Top 3 Problems with Mutual Funds 1.  $400K/year 2.  In a box 3.  Model is broken!
  • 18. “Model is Broken” The vast majority of mutual funds… chronically underperform, charge fees that are too high, own too many stocks and trade too much. Mutual funds force taxes onto their investors, make their fund managers inaccessible and spend investors’ money as if it were their own. The majority of mutual fund managers do not own a single share in the funds that they manage.
  • 19. Mutual Funds A good idea gone wrong.
  • 20. Top 3 Problems with Hedge Funds 1.  No advertising 2.  No retirement assets 3.  “Deserving vs. Earning”
  • 21. Hedge Funds “A compensation scheme masquerading as an asset class.”
  • 22. Criteria 1 – The “no lackey” rule 2 – Grow my own wealth best way I know how 3 – Something I’d want my friends and family to invest in 4 – Stay focused on research
  • 23. Spoke Funds® All in it together.
  • 24. Definition “A group of separate investor accounts linked to a portfolio containing a significant portion of the liquid net worth of that fund’s manager.”
  • 25. Spoke vs. Mutual Fund Pros: - Lower start-up costs -  More flexibility in investment style and strategy -  Easier administration - More transparency - lower opex Cons: -  Direct retail sales model (Geico vs State Farm) -  Educational hurdle
  • 26. Spoke vs. Hedge Fund Pros: - You can advertise! - Lower start-up costs - Easier administration - More transparency - You can look Mom in the eye Cons: -  Not ridiculously lucrative -  Compliance (though investors may see as a pro) -  No shorting and only listed stocks (on FOLIOfn)
  • 27. Key Vendor •  Met all my original criteria and then some. •  Most investor-friendly (website, security, insurance, tax lots, trading windows). •  Most portfolio manager-friendly (admin, compliance, support).
  • 28. Taxes and Trading Average Mutual Fund Turnover? 89% Sources: Tweedy Browne, Morningstar
  • 29. Why Fees Matter Average Mutual Fund Fees? 1.73% Sources: Karceski, Livingston, O'Neal, "Mutual Fund Brokerage Commissions," January 2004. Shoven, Dickson and Sialm, "Tax Externalities of Equity Mutual Funds," April 2008.
  • 31. Scalability 1 PM : 500 Investors or more ? The Buffett Cap: $20M AUM x 90 bips $180,000 Rev :: 500 clients w/ $40K accounts and at 10 clients per month, reach $20M in 4 years
  • 32. Planning Guidelines Assume $10K to launch and $25K a year in opex to run standalone spoke fund company. Revenue: AUM x bips (to firm not FOLIO) $10M x 0.90% = $90,000 Business Breakeven (@90 bips, all big accounts): $4.0M AUM ($4m x .009 = $36k Rev and $35K cost)
  • 33. Key Equations What should my account minimum be? Account Breakeven: Total Yearly Account Cost / Total Expense Ratio = Minimum Account Breakeven Say FOLIOfn cost is $100 and ratio is 1.25% Breakeven = 100/.0125 = $8,000 account Note: Lower your fees, higher your minimum
  • 34. Key Equations To subsidize or not to subsidize? Subsidy Amount: [Expense Ratio x (Acct. Breakeven – Min. Investment )] x Number of Accounts = Amount to Subsidize [.0125 x ($8,000 - $5,000)] x 20 = $750/year Note: Assets attract assets!
  • 35. Possible Pre-Launch Budget Compliance & Reg (RIAinaBox): $2,500 Computer and Gear: $1,500 Software: $750 Stationary & Printing: $750 Website/Blog: $2,000 Grab-Bag (Company Docs, Office, Research): $2,500 Total: $10,000
  • 36. Possible Post-Launch Budget Advertising: $10,000 Compliance Fees: $500 Office Expenses: $5,000 Stationary & Printing: $500 Research: $5,000 Phone, IT & Internet: $1,500 Licenses, travel, meals: $2,000 Subsidies: $500 Total: $25,000
  • 37. Running A Spoke Fund Company
  • 38. Org Chart Year 1 You
  • 39. Eventual Org Chart Portfolio Sales & Manager Admin Marketing -CEO/CIO - QuickBooks -  Online -Strategy - Compliance -  Local -Research - Cust Svc -  Collateral -Trades - Onboarding -  Funnel -Writing = Could be virtual assistants
  • 40. Sales Funnel Prospect: “Lead that signs up for monthly newsletter” (600). If 5% convert, means 30 want to meet or call If 50% of those convert, Then 15 new clients. Key is increasing newsletter sign-ups to acquire investors at cost of $0.00
  • 41. Marketing Mix During Start-Up Online: website, blog, FB, Twitter, newsletter, SEO Grassroots: events, seminars, associations, sponsorships PR: press releases 70% Online 20% Grassroots Branding: Paper ads, direct 5% Public mail, mentions in press Relations 5% Branding
  • 43. Tools I Use EchoSign – secure electronic signatures WordPress – easy blog and site updates Evernote – Operations Manual and random notes QuickBooks Online – easiest way to use VA Google Reader – Blogs, sites and SEC filings Things & Google Calendar – Essential FormRouter (moving to WuFoo) – client onboarding iStockPhoto.com – cheap images for collateral Highrise – perfect CRM Basecamp – to coordinate with VA’s DropBox – instead of a server Shoeboxed – scan receipts ScreenFlow – movies on the Mac
  • 44. Top 5 Tools 1.  iPhone 2.  EchoSign 3.  Evernote 4.  Things 5.  Highrise
  • 45. EchoSign “OnlineElectronic Signatures.” Totally secure, totally quick, totally a timesaver. From Free to $400 a month. Saves hours and $$$ compared to faxing, Fedex’ing routine.
  • 46. EverNote “Like a brain in the cloud.” Capture everything, organize it and find it fast. From anywhere. From Free to $50 a year. Home of our Operations Manual. Best place to put random thoughts, passwords, lists.
  • 47. Things “To-do list on steroids.” Task management and general productivity. Costs $50 Best way I’ve found to really stay on top of everything.
  • 48. Highrise Most important tip I got when I started out: “Get yourself a good CRM tool.” From $29/mo to $99/mo in suite Absolutely critical to advancing the sales funnel.
  • 49. Q&A 49
  • 50. More Info: www.SpokeFund.com Cale Smith – www.IslaInvest.com Zack Miller - NewRulesofInvesting.com 50