1. Increasing Your Use of Volunteers Step-by-step tips and tools.

2. Create structure and supervision for a successful volunteer program & build it one step at a time. “ Establish a budget for the volunteer program that reflects the real costs associated with its operation.. … including items such as copying and printing, advertising, events, recognition and appreciation, technology tools like databases or websites for recruiting, and ongoing training for the volunteer manager. The return on investment in terms of hours of service and quality of care for the animals, as well as the benefits to the public, will be well worth the effort, and most volunteer programs really can be run on a relatively small budget.” – Megan Webb Community outreach program director Oakland Animal Services, California

10. Using the . Volunteer Tool Connect with local volunteers who’ve registered to help you

11. Adopt-a-Pet.com Volunteer Tool

12. Search 1

13. Search 2

14. V search results

15. Mouse over volunteer name

16. Top of volnteer detail

17. Bottom of volunteer detail

22. Q: What practices do you think are important for creating positive experiences with and retaining volunteers?

28. Thank you! Jennifer Warner Director of Shelter Outreach [email_address] RESOURCES and VIRTUAL HELP Service Leader (Virtual Volunteering Guide Book): http://www.serviceleader.org/new/documents/vvguide.pdf Association for Volunteer Administrators: www.avaintl.org CompuMentor: www.compumentor.org (nonprofit technology portal) Cyber Speaker: www.cyberspeaker.com/sevensteps.html Energize Inc.: www.energizeinc.com (general VPM resource) Net Aid: www.1-800-Volunteer.org.org/ov/index_html TechSoup: www.techsoup.org (nonprofit technology portal) Volunteer Today: www.volunteertoday.com (VPM monthly e-gazette) Netiquette: www.dtcc.edu/cs/rfc1855.html www.volunteermatch.org/nonprofits/learningcenter/ Free downloadable book: http://www.humanesociety.org/assets/pdfs/hsp/volunteer.pdf pdf pdf