1. Caitlin Isla Isdale
17b Hazelbank Walk, Airdrie, ML6 0JZ
Mobile: 07943046201
Date of Birth: 14th January 1997
E-mail: caitisdale@hotmail.co.uk
Personal Profile:
I am a hardworking and reliable person who is looking for a career path within
Admin. I havea sound extent of experience of working within a business
environmentdue to recent and currentemployment. My interests include
drawing which has followed on fromschool, I enjoy socialising with my friends
and boyfriend. I havea strong interest in our history and enjoy the odd TV series.
I thrive working as partof a team, but really enjoy working independently and
using my own initiative.
Key Skills:
• Communication - Excellent listening skills and very well spoken.
• ITLiterate - Sound knowledgeof Microsoftsystems such as word, excel,
powerpointand office due to working as a Business Administrator and
completing an ITcourseat college.
• Focused - Havean eye for detail.
• Team Player - Can work as partof a team effectively.
• Motivated - Can work to targets given, very motivated to do the best I can.

2. Employment History:
Excelsior Stadium
Whilst at college I worked parttime at the Excelsior Stadium (Airdrieonians F.C.
home stadium) in Airdrieserving customers refreshments and food. At times this
put me under a lot of pressuredueto the level of custom, but I never once
buckled.
Bilfinger Europa-
Started:24/11/2014, employment ended10/07/2015.
Within my role with Bilfinger Europa I havevarious tasks in my day to day role, I
have experience working on their helpdesk dealing with the every day queries
fromclients and their engineers, my role was to log jobs at a fast pace and also
answer calls inbetween doing so. I also worked within their Procurement
department where I would be dealing with their sub contractor queries and
arranging for services to be carried out on equipment within the sites.
Whistl-
Started:15/07/2015, employment ended4/12/2015.
Within my role with Whistl my duties included dealing with the day to day mail
that came into the building, answering phonecalls, dealing with e-mails,
spreadsheets, databases, theCRM system, filing and other basic administration
duties. I would be responsiblefor customer contracts and the arrangementof
accounts being set up for new customers.
Ingen Technical Services-
Started:05/02/2016, employment is still ongoing.
Within my role within Ingen my duties vary. I help cover reception when the
receptionist is on holiday and on her lunch, my tasks here are to answer the
phone, deal with the mail, meet and greet clients and respond to e-mails, to
creating Operation and Maintenance manuals for every site we do works on.

3. Education:
Caldervale HighSchool
2008-2013
• Standard GradeEnglish- 2
• Standard GradeModern Studies- 3
• Standard GradeReligious Studies- 4
• Standard GradeMaths- 4
• Standard GradeFrench- 4
• Intermediate 1 Art & Design- A
• Intermediate 2 Art & Design- A
• Intermediate 2 English- B
New College Lanarkshire
2013-2014
• Intermediate 2 Childcare- B
Addendum
Throughoutmy experience within different roles I havegained a lot of knowledge
and experience which I feel I could bring and incorporate. I am a hard working
person who has a lot to offer your company.