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Re-thinking Digital:

The Evolution of Mobile & Its
 Impact on Web Strategies  !

    Presented by Brian Winter
                            !
           Founder, Pyxl, Inc.
                             !
Chief Marketing Officer, Carpathia Hosting!
Marketing & Marathons:

  Two Passions that Require Planning & Perseverance!




Strong track record in!        USWeb
Marketing"                   Corporation




                          1995"       2000"   2004"   2008"   2012"



20 Marathons"
in 17 states!
Overview of Presentation"

PART I: Mobile Marketplace!

PART II: Integrated Digital Marketing!

PART III: Mobile Strategy & Approaches!

PART IV: Best Practices for Integrated Engagement!
Reaching customers has never been"

more difficult."
Many marketers treat “the Web” as a 

single medium like “print” or “TV” or “radio”"



                         TV"

   Print
       "                              Web?"



                Radio"
The fastest growing
segment of the web is


mobile."
Mobile Web growth has outpaced
Desktop Web growth."




                                                                                 Mobile"


                                                                                 10B+"
                                                              Desktop"
                          PC"                                 1B+"
                          100M+"


                    1990!                             2000!              2010!             2020!


Source: ITU, Mark Lipacis, Morgan Stanley Research"
Smartphone sales have surpassed
PC Sales"
Units"

900M!

800M!                    Global Internet Device Sales"
700M!

600M!

500M!

400M!

300M!

200M!

100M!

      0!
           2005         2006          2007   2008   2009   2010   2011   2012E   2013E   2014E !

Source: BI Intelligence (Mar 2012)!
The Web is really multiple, distinct, yet
connected, mediums made up of desktop,
tablets and smartphones."

                                            Tablet
                                                 "



 Desktop"




                                         Smartphone"
Mobile is driving another evolution of
Digital Marketing"



    V1"                   V2"                V3"                      V4"




Online
   Broad
      Targeted                                     Integrated
Presence" Engagement" Engagement"                                  Engagement"
Basic information    More information—       Specific content for   Specific content for
with limited depth.! expanding on existing   specific audiences.    specific audiences on
                     content & adding new    Deeper engagement.!   specific devices.!
                     content areas.!
What is Integrated Engagement?"


Reach"
Tailor web
properties to
Desktops, Tablets &
Smartphones.!

                                    Content"
                                    Optimize content for
                                    Desktops, Tablets &
                                    Smartphones.!



    Context"
    Content + Reach = Context !

    Context = Better Engaged &
    Qualified Prospects!
Scripting Integrated Engagement "




Social Media"    PR"
                           Landing Page"




                                           Micro-site"

     Email"
                           Landing Page"
                Banners"
Delivering Integrated Engagement"
Designing for Mobile to optimize
       Integrated Engagement"
                                      Tablet:"
                                      Less real estate, but
                                      increasingly more likely
Desktop:"                             access point. Web
More real estate                      browsing still a part of
for content
                                      the experience.!
display, longer
time on site, but
less frequent
access.!




   Smartphone:"
   Least real estate,
   focused, methodical!
   Web browsing.
   Hunting for specific
   information.!
Four options when considering
your mobile strategy:"


    1."        Do nothing"



    2."     A."Build a mobile site on a separate CMS"
            B."Build a mobile site on same CMS with
               subset of content"

    3."        Build a Responsive Site"


    4.  "      Create a Mobile App"
1."          Do nothing (not a bad thing)"

Complex topic
like cancer
treatment!

Requires deep
research; not
usually done on
a small device!


Future will
include mobile
applications
focused on
customer
experience at            provisionha.com
facilities!
Build a mobile site on same
    2."           or separate CMS"
Single CMS
provides easier
updates &
maintenance!
Single CMS on 2
platforms
decreases cost of
development with
some increase in
maintenance!
Upside is tailored
mobile experience;
downside is
inconsistent
experience
between desktop &          carpathia.com
smartphone!
3."         Build a Mobile App"

Core site is
focused on
consumers and
optimized for
desktop & tablets!

Mobile site
distills down key
content from
website!
MyPilot app is
focused on
travelers and has
a specific
purpose; finding
locations &              pilotflyingj.com
services!
Build a Responsive Site
4."   (on a single CMS)"




            thinkpyxl.com
Checklist for Responsive Website

(Convergence of Design & Development)!


   ü  Wireframe. Wireframe. Wireframe."
   ü  Information hierarchy"
   ü  Ratio and scale of imagery"
   ü  Readability"
   ü  “The fold” is dead"
   ü  Orientation—horizontal, vertical"
   ü  Less is more"
   ü  Test. Test. Test."
5 Best Practices for Integrated
Engagement Campaigns"

 1."
  1."   Creating Checklists to Ensure Efficiency &
        Consistency"

 2." Building Infographics to Drive Engagement"
  2."

 3." Designing Campaigns to Cash"
  3."

  4."
 4." Using Dashboards to Drive ROI"
 5." Designing for Desktops, Tablets & Phones"
  5."
Best Practice: Campaign Checklists!
q    Key Messaging Doc"                            q Email Template(s)"                 q     PR/Social Media"
        q    Copy/Stats!                                      q   Copy!                          q   Press release(s)!
        q 
        q 
              Key Marketing Goals!
              Branding Guidelines – solo or co-branded!
                                                               q 
                                                               q 
                                                                    C2As!
                                                                    Header Image!
                                                                                                   q 
                                                                                                   q 
                                                                                                        SM Plan Overview!
                                                                                                        Dashboard
                                                                                                                                Get targeted
q    Microsite"                                               q   Marketo Implementation!             Creation!               engagement
        q    CMS!                                  q Fact Sheet"                                 q   AdWords Creation!
        q    Copy!                                            q   Copy!                          q   Tracking Links!         with Microsites"
        q    C2As!                                            q   Header Image!                  q   SM postings!
                                                               q   Additional graphics!                    q    Facebook!
        q    Design!
                                                    q Spec Sheet"                                          q    Twitter!
                  q   Images from outside vendors!
                                                               q   Copy!                                   q    LinkedIn!
                  q   Co-Branding!
                                                                                                            q    Google+!
        q    Live Chat!                                       q   Header Image!
                                                    q Case Study/Studies"                q    Advertising!
        q    Marketo forms!
                                                               q   Copy!                          q    CPC!
        q    Analytics Code!
                                                    q White Paper"                                q    Banner Ad(s)!
        q    Favicon!
                                                               q   Copy!                                   q    Size!
q    Landing Page(s)"                                                                                      q    Word count!
                                                               q   Additional Graphics!
        q    CMS!
        q    Copy!
                                                    q Video"                                      q    Print Ads!
                                                                                                            q    Size!
                                                                                                                                Go viral with
                                                               q   Copy!
        q 
        q 
              C2As!
              Design!
                                                               q   Design!                                 q    Word count!   interesting
                                                                                          q    PowerPoint Presentations"
                                                               q   Music!
                  q   Images from outside vendors!
                                                               q   Animation!                     q   Copy!                   Infographics"
                  q   Co-Branding!                                                                q   Design!
                                                    q      Blog Posts"
        q    Live Chat!                                                                                    q    Co-
                                                               q   Copy!
        q    Marketo Forms!                                                                                      Branding!
        q    Analytics Code!
                                                    q 
                                                               q   Featured Image!
                                                            Infographics"
                                                                                          q    Reporting"                      Guarantee your
q    Homepage Slider"                                                                             q    Weekly/Monthly!
        q    Copy!                                            q   Copy!                                                       audience can
                                                               q   Design!
        q    Design!
                  q    Images from outside vendors!
                                                                                          q    Test All Platforms"
                                                                                                   q     Desktops!
                                                                                                                                reach you with"
                  q    Co-Branding!                                                               q     Tablets!              Integrated
                                                                                                   q     Smartphones!
                                                                                                                                Campaigns!
Best Practice: Infographics to Drive
Engagement Across All Devices!




              Pure Infographics




              megafilesgarden
Best Practice: Designing Campaigns to Cash!
                                                             Download Page"


 Awareness & 
                                                                  Conversion %"   Qualified "
                                  Landing Page"                                                  Leads"
Lead Generation"

    Banners"

                  Conversion %"              Conversion %"                                         Sales"
     Emails"                                                   Conversion %"                      Funnel"
                                                                               Conversion %"

  Social Media"

                                                                                                   Win %"
     Print"
                                                                                                  Wins!"




                                                             Contact Form"
Best Practice: Digital Marketing Dashboards!

Goals"
Tailor your
specific goals.!




Tracking"
Set up tracking
links & goals
including         Calculate ROI"            Weekly Reviews"
mobile traffic,    Understand how the        Meet with stakeholders
behavior and      campaign is tracking to   weekly to review
results.!         ROI targets weekly.!      performance.!
Best Practice: Mobile websites &
applications to Maximize Integrated Engagement!
Reaching customers has never been"

more difficult…."

Have a Mobile Strategy!"
Pyxl © 2010 Pyxl, Inc.!
         2099 Thunderhead Road, Suite 301

           2099 Thunderhead Rd
             Knoxville, Tennessee 37922!
           Suite 301
         865.690.5551 - info@thinkpyxl.com!
           Knoxville TN 37922
          Follow us on Twitter @ThinkPyxl !
           865 690 5551
           Visit us online at ThinkPyxl.com!




  Brian Winter"
bwwinter@gmail.com!
   @brianwinter!

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Re-thinking Digital: The Evolution of Mobile & Its Impact on Web Strategies

  • 1. Re-thinking Digital:
 The Evolution of Mobile & Its Impact on Web Strategies ! Presented by Brian Winter ! Founder, Pyxl, Inc. ! Chief Marketing Officer, Carpathia Hosting!
  • 2. Marketing & Marathons:
 Two Passions that Require Planning & Perseverance! Strong track record in! USWeb Marketing" Corporation 1995" 2000" 2004" 2008" 2012" 20 Marathons" in 17 states!
  • 3. Overview of Presentation" PART I: Mobile Marketplace! PART II: Integrated Digital Marketing! PART III: Mobile Strategy & Approaches! PART IV: Best Practices for Integrated Engagement!
  • 4. Reaching customers has never been" more difficult."
  • 5. Many marketers treat “the Web” as a 
 single medium like “print” or “TV” or “radio”" TV" Print " Web?" Radio"
  • 6. The fastest growing segment of the web is
 mobile."
  • 7. Mobile Web growth has outpaced Desktop Web growth." Mobile" 10B+" Desktop" PC" 1B+" 100M+" 1990! 2000! 2010! 2020! Source: ITU, Mark Lipacis, Morgan Stanley Research"
  • 8. Smartphone sales have surpassed PC Sales" Units" 900M! 800M! Global Internet Device Sales" 700M! 600M! 500M! 400M! 300M! 200M! 100M! 0! 2005 2006 2007 2008 2009 2010 2011 2012E 2013E 2014E ! Source: BI Intelligence (Mar 2012)!
  • 9. The Web is really multiple, distinct, yet connected, mediums made up of desktop, tablets and smartphones." Tablet " Desktop" Smartphone"
  • 10. Mobile is driving another evolution of Digital Marketing" V1" V2" V3" V4" Online
 Broad
 Targeted Integrated Presence" Engagement" Engagement" Engagement" Basic information More information— Specific content for Specific content for with limited depth.! expanding on existing specific audiences. specific audiences on content & adding new Deeper engagement.! specific devices.! content areas.!
  • 11. What is Integrated Engagement?" Reach" Tailor web properties to Desktops, Tablets & Smartphones.! Content" Optimize content for Desktops, Tablets & Smartphones.! Context" Content + Reach = Context ! Context = Better Engaged & Qualified Prospects!
  • 12. Scripting Integrated Engagement " Social Media" PR" Landing Page" Micro-site" Email" Landing Page" Banners"
  • 14. Designing for Mobile to optimize Integrated Engagement" Tablet:" Less real estate, but increasingly more likely Desktop:" access point. Web More real estate browsing still a part of for content the experience.! display, longer time on site, but less frequent access.! Smartphone:" Least real estate, focused, methodical! Web browsing. Hunting for specific information.!
  • 15. Four options when considering your mobile strategy:" 1." Do nothing" 2." A."Build a mobile site on a separate CMS" B."Build a mobile site on same CMS with subset of content" 3." Build a Responsive Site" 4. " Create a Mobile App"
  • 16. 1." Do nothing (not a bad thing)" Complex topic like cancer treatment! Requires deep research; not usually done on a small device! Future will include mobile applications focused on customer experience at provisionha.com facilities!
  • 17. Build a mobile site on same 2." or separate CMS" Single CMS provides easier updates & maintenance! Single CMS on 2 platforms decreases cost of development with some increase in maintenance! Upside is tailored mobile experience; downside is inconsistent experience between desktop & carpathia.com smartphone!
  • 18. 3." Build a Mobile App" Core site is focused on consumers and optimized for desktop & tablets! Mobile site distills down key content from website! MyPilot app is focused on travelers and has a specific purpose; finding locations & pilotflyingj.com services!
  • 19. Build a Responsive Site 4." (on a single CMS)" thinkpyxl.com
  • 20. Checklist for Responsive Website
 (Convergence of Design & Development)! ü  Wireframe. Wireframe. Wireframe." ü  Information hierarchy" ü  Ratio and scale of imagery" ü  Readability" ü  “The fold” is dead" ü  Orientation—horizontal, vertical" ü  Less is more" ü  Test. Test. Test."
  • 21. 5 Best Practices for Integrated Engagement Campaigns" 1." 1." Creating Checklists to Ensure Efficiency & Consistency" 2." Building Infographics to Drive Engagement" 2." 3." Designing Campaigns to Cash" 3." 4." 4." Using Dashboards to Drive ROI" 5." Designing for Desktops, Tablets & Phones" 5."
  • 22. Best Practice: Campaign Checklists! q  Key Messaging Doc" q Email Template(s)" q  PR/Social Media" q  Copy/Stats! q  Copy! q  Press release(s)! q  q  Key Marketing Goals! Branding Guidelines – solo or co-branded! q  q  C2As! Header Image! q  q  SM Plan Overview! Dashboard Get targeted q  Microsite" q  Marketo Implementation! Creation! engagement q  CMS! q Fact Sheet" q  AdWords Creation! q  Copy! q  Copy! q  Tracking Links! with Microsites" q  C2As! q  Header Image! q  SM postings! q  Additional graphics! q  Facebook! q  Design! q Spec Sheet" q  Twitter! q  Images from outside vendors! q  Copy! q  LinkedIn! q  Co-Branding! q  Google+! q  Live Chat! q  Header Image! q Case Study/Studies" q  Advertising! q  Marketo forms! q  Copy! q  CPC! q  Analytics Code! q White Paper" q  Banner Ad(s)! q  Favicon! q  Copy! q  Size! q  Landing Page(s)" q  Word count! q  Additional Graphics! q  CMS! q  Copy! q Video" q  Print Ads! q  Size! Go viral with q  Copy! q  q  C2As! Design! q  Design! q  Word count! interesting q  PowerPoint Presentations" q  Music! q  Images from outside vendors! q  Animation! q  Copy! Infographics" q  Co-Branding! q  Design! q  Blog Posts" q  Live Chat! q  Co- q  Copy! q  Marketo Forms! Branding! q  Analytics Code! q  q  Featured Image! Infographics" q  Reporting" Guarantee your q  Homepage Slider" q  Weekly/Monthly! q  Copy! q  Copy! audience can q  Design! q  Design! q  Images from outside vendors! q  Test All Platforms" q  Desktops! reach you with" q  Co-Branding! q  Tablets! Integrated q  Smartphones! Campaigns!
  • 23. Best Practice: Infographics to Drive Engagement Across All Devices! Pure Infographics megafilesgarden
  • 24. Best Practice: Designing Campaigns to Cash! Download Page" Awareness & 
 Conversion %" Qualified " Landing Page" Leads" Lead Generation" Banners" Conversion %" Conversion %" Sales" Emails" Conversion %" Funnel" Conversion %" Social Media" Win %" Print" Wins!" Contact Form"
  • 25. Best Practice: Digital Marketing Dashboards! Goals" Tailor your specific goals.! Tracking" Set up tracking links & goals including Calculate ROI" Weekly Reviews" mobile traffic, Understand how the Meet with stakeholders behavior and campaign is tracking to weekly to review results.! ROI targets weekly.! performance.!
  • 26. Best Practice: Mobile websites & applications to Maximize Integrated Engagement!
  • 27. Reaching customers has never been" more difficult…." Have a Mobile Strategy!"
  • 28. Pyxl © 2010 Pyxl, Inc.! 2099 Thunderhead Road, Suite 301
 2099 Thunderhead Rd Knoxville, Tennessee 37922! Suite 301 865.690.5551 - info@thinkpyxl.com! Knoxville TN 37922 Follow us on Twitter @ThinkPyxl ! 865 690 5551 Visit us online at ThinkPyxl.com! Brian Winter" bwwinter@gmail.com! @brianwinter!