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SUMMARY FROM
INNOVATION BOOTCAMP 2013

www.businessarena.fi
(c) Business Arena
Innovation Bootcamp 2013 was an anti-conference
organized by Business Arena Oy. We had no rigid
structure or fixed program. All we did was to provide
the space and facilitation for our guests.
More than 20 participants came together for two days
of peer-learning around three themes:
- science-to-business
- university-business-cooperation
- creating permanent results with short-term project
funding

This document summarizes the key learning points.

(c) Business Arena
SOME LEARNING POINTS FOR PROJECTS
1) Start with an enthusiastic project manager,
who is ready to tackle a challenge
2) Think big - create an exciting vision

5) Act small - develop by experimenting
and learning
- iterate, fail fast and learn fast

- describe what changes in the world, when the
project is finished, but leave plans open
- be ready to fail several times, learning by doing

6) Encourage first followers and make
their participation visible

3) Ensure active ownership

7) Demonstrate the impact and
benefits

- intellectual property
- who has the incentive to utilize the concept
aftewards?

4) Agree on leading thoughts with project
partners

(c) Business Arena

8) Look for the ”black swans”, the
unknown and surprising, not the
known and predictable ”white swans”
LEARNING POINTS FOR UNIVERISTYBUSINESS-COOPERATION
CHECKLIST

Remember the many different types
of UBC and avoid silos
People working with innovation
promotion need additional training
to work out soft skills and facilitation

- Don’t always wait for
permission. Act!

From teachers to coaches: evolving
approach to university teaching

Also proper indicators and tools for
measuring / showing the impact and
benefits of UBC are needed (keeping
in mind subtle results)

- Take active ownership of
what you are doing, even in
a public organization

Help students to learn how to create
something new. Involve them in
science-to-business from the getgo.

Don’t get surrounded by emotional
vampires. Remember to promote
first followers, create peer-groups
and change culture from within.

Help companies to find right
questions and hypothesis for
reseachers to work on. Create pull,
not push, to get getting scientists
involved in science-to-business
activity

New financing and cooperation
methods?

People need to perceive drivers and
benefits to become active: money
and financial interests are not
always top priority for scientists and
researchers

(c) Business Arena

- Be visible and nurture your
first followers
- Become too big to fail or to
be prevented
- Start with the individual
and his/her agenda
SUMMARY

(c) Business Arena
LEARNING PROCESS
1 (socialization)

2 (externalization)

Talking, “throwing ideas”,
“talking during breaks”,
formal dialogue sessions

Finding patterns & leverage
points, tools and new ideas,
making lists of main findings

4 (internalization)

3 (combination)

Action Making plans and prototypes,
Testing ideas in practice, using
creating and finding new ideas
plans to generate action

(c) Business Arena

Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995.
The Knowledge-Creating Company.
Victoria Galan-Muros & Todd Davey,
Science-to-Business Marketing
Research Centre FH Münster

Victoria and Todd presented their ecosystem model for UBC
(university-business-cooperation), which was based on their earlier
European-wide research on the subject. HIPPO study can be
downloaded here: http://ec.europa.eu/education/highereducation/doc/business/thematic11/davey_en.pdf

KEY LEARNING POINTS
•

UBC is the engine of knowledge society

•

UBC is diverse: besides commercialization and R&D
collaboration it can also e.g. mean curriculum delivery
(involving businesses in study design) and governance
(involving academicians in business boards for strategic level
impact)

•

Active academicians cooperate in many forms - yet when
universities design cooperation mechanisms, they sometimes
create silos that inhabit real-life behaviour.

•

Academicians have different needs: those with +5 years of
business experience have no trouble approaching businesses,
but might need the help of TTO for fighting bureaucracy

”Impact! We need to elevate the knowledge of UBC impact on the
same footing as teaching and research. This must be managed and
proven. Impact must be evaluated with not just numbers, but also
stories.”

•
•

Output of a project =/ not always outcome for stakeholders

•

(c) Business Arena

UBC is always about selling benefits and outcomes for different
stakeholders

Those who see barriers to UBC, have less cooperation, but
removal of barriers doesn’t automatically create UBC. People
also need drivers! Perceived personal benefits and personal
agenda pushes them to do something.
”Innovation managers are generalists
with career councelling skills.”

”Our knowledge of issues takes place in T-shape. We need to know enough about substance to be able
to put different dots together, but not too deep to get lost.”
”We need more soft skills for managing people- participatory skills and methods.”
”Innovation managers don’t have proper training, or places for failing safely. If you’re studying to
become a hairdresser, you need to do several practice cuts beforehand - and fail several times. With
innovation management this isn’t possible. We’re supposed to get everything right on the first try.”
(c) Business Arena
Antti-Jussi Tahvanainen, ETLA

DARPA project managers have no sense of security. They have four
years to do the impossible. 85-90% of the projects fail. Those that
succeed, create everlasting changes.
”Everything starts with the individual - the project manager and his
agenda and vision.”
Read Antti’s article on DARPA here (in Finnish):
http://www.etla.fi/wp-content/uploads/ETLA-Muistio-Brief-8.pdf

DOWNLOAD THE
PLAYBOOK INSPIRED
BY DARPA
http://innovation.io/playbook/

(c) Business Arena
ANSSI TUULENMÄKI,
MIND / AALTO UNIVERSITY
•

Finding someone’s personal agenda is the key. As
innovation managers, you need to teach people to find
agenda.

”Also DARPA model started with vision and individual
person! Its success relies on excellent project managers.”

•

Valve, one of the most succesful gaming companies,
operates around the idea that everyone needs to find
their own project

•

the company has two processes: employees need to
be excited about creating games, then about making
good games

•
•

(c) Business Arena

Current paradigm of production emphasizes people, not
just customer value
Our universities or education systems don’t educate
people how to create new

Agenda = starting point
THINK BIG, ACT SMALL
(c) Business Arena
”In our MIND group, business and research
activities are totally in line with the
incentives - we don’t get money unless we
create value for customers.
It’s easy to measure the impact of
research and teaching. After all, they are
two basic purposes of universities
(citations, study credits, MBA programs
and average salary of participants).
For social impact there isn’t proper
measurement. So we took the initiative
and created our own social impact report
by looking at the number of workshops,
companies we’ve established, radio and TV
apperances, etc. We did at our preChristmas party.
Our work is relatively abstract, but when
you list issues like this, it becomes
concrete. External visibility is also
understandable for management.”

(c) Business Arena

For inspiration, check out the MIND social impact here:
http://www.mindspace.fi/mind-social-impact/
LATE NIGHT DISCUSSIONS
Are wicked problems
the way to organize
cooperation?
> You take an important topic,
like aging society.
> Then put multidisciplinary
teams working for visionary
goal, like creating new solutions
for elderly people.
> An ”executive producer” works
as a center of gravity.

”If your idea - or the work
that you do - doesn’t
annoy someone, you’re
not doing something
meaningful enough.”

”We should do something about
youth unemployment.”
- ”Yeah, our parents always told us
to get a good education and it would
lead to a job. Turned out they were
wrong. It’s not how life works.”

2 questions to find out someone’s
personal drivers:

- ”That’s because young adults at
universities are never taught, or
encouraged, to create something
new.”

- What do you want to change in the
world?

- ”They are not prepared for this
world with no permanent jobs.”

- How would you do it?
(c) Business Arena

Broken promises of
Generation Y?
LEARNING PROCESS
1 (socialization)

2 (externalization)

Talking, “throwing ideas”,
“talking during breaks”, formal
dialogue sessions

Finding patterns & leverage
points, tools and new ideas,
making lists of main findings

4 (internalization)

3 (combination)

Action Making plans and prototypes,
Testing ideas in practice, using
creating and finding new ideas
plans to generate action

(c) Business Arena

Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995.
The Knowledge-Creating Company.
LOTUS BLOSSOM is a method for
expanding your ideas
1) In the center, the X, is main theme you wish to expand
upon.
2) Next you create eight different viewpoints (A-H) connected
to the main theme.
3) Create eight new sub-viewpoints (a1-a8) around each
viewpoint. For example:
- Ideas, details, questions,
- barriers, bottlenecks, problems,
- drivers or opportunities
- things you can directly impact with your work

Mikko Markkanen
YRITTÄJÄ, TUOTTAJA

(c) Business Arena

Business Arena OY
Hannikaisenkatu 18
Crazy Town
40100 Jyväskylä

a1

a2

a3

a4

A

a5

a6

a7

a8

D

B
A
D
F

F

mikko.markkanen@businessarena.fi
+358 40 758 8712

B
X
G

C
C
E
H

G

Y-tunnus: 1600226-2
Kotipaikka: Jyväskylä

www.businessarena.fi

E

H
- ”Change within university culture is
possible, but it’s difficult to do with the
current structure of universities. Top
structure and policy makes it very hard.”
- ”But that’s why you need to focus on the
small changes you can effect. It’s
important not to get frustrated. Act
without permission. Start something small
and prove the impact of your work with
results. Bottom-up pressure forces also the
higher ups to change.”

”Every innovator needs
a creative bureaucrat
as their best friend.”
(c) Business Arena

”UBC ecosystem, DARPA
model, Tiimiakatemia and
Anssi’s presentation have one
thing in common: they start
with the individual and his
personal agenda in mind.”
TAINA LOMMI,
UUSIMAA CENTRE FOR ECONOMIC
DEVELOPMENT, TRANSPORT AND
ENVIRONMENT

”Think of DARPA; what is right today, might be
wrong tomorrow. We always interpret state of
affairs based on our current perceptions”.

•

The idea of project concepts in Finland is
often wrong: projects are implemented with
internal focus, too heavy planning and
attempt to control the future

”Everytime we talk about projects, we focus on
bureaucracy and administration. This leads to
control.”

•

Remember the black swans, the
unexpected results. Understand and learn
from failures and divergences - the
abnormal and extreme. Try detecting
hidden effects!

•

Building blocks of sustainable projects:

•
•

collaboration (informal and formal)

•

(c) Business Arena

active ownership

developmental learning
”DARPA projects are expected to fail - and
they are never expected to be continued as a
new project. If they are a success, results will
be carried out by the industry. Sustainability
takes place elsewhere.”
”Financing officers have a huge impact on the
results, but I think this is often forgotten in
the discussion: talk about best practices
always goes around project managers only.”

”If you get a DARPA project, for certain you’re
not able to continue in the organization.
Active ownership of a project should be
emphasized. In the current Finnish projects
there is no need for it. Aim of Finnish projects
is often to have another project.”
(c) Business Arena
”Who here would like to
start building European
School of Innovation?”
Screw it.
Let’s do it.

(c) Business Arena

”I think this kind of
Bootcamp should be
mandatory for all
administrators.”

”I encourage all of you to
create time and space for
these kind of discussions.”

”Active ownership and
love for the sport are
the key motivators for
us. We need to be the
owners of what we are
doing.”
”I started out with mission impossible I didn’t know anything about the subject
of transnational education, but I was
excited about it!

MARI PERLINEN,
UNIVERSITY OF EASTERN FINLAND

Mari’s checklist for ”transnational
education” ie. education export

•
•

Inspire and encourage: researchers are in an alien
ground, they need to be inspired and supported

•

Know what you don’t know: pricing and customer
relationships are tricky!

•

Benchmark, copy, share

•

Listen to the critics - there is hint of truth

•

Always involve trendersetters - active ones and
those with potential

•

Get excited about all the things what university
has; even about orthodox church music, narrow
down the customer segment

•
(c) Business Arena

Create case descriptions: write down what you
have, go through learning by retracing backwards
steps (rapukävely)

Talk to everyone about what you’re doing, be
visible!
UNIVERSITY-BUSINESSCOOPERATION
- Recycling: we should recycle the
people from businessess, universities
- Project manager pool - people you
can pick-up on need basis
- Headhunting
- New academic image and brand:
better and more exiciting image of
academic work!
- New TV show about professors Next Top Model Professor
- Finnish TED, open to everyone
- More fundraisers and people, who
sell university research to companies
- Pimp my professor
- Co-creation platforms: we want
existing hubs to use universities

”Kukkeli training: valitaan
hulluimmat proffat ja
annetaan DARPA-mahis.
Kukkelitilassa saat leikkiä
turvassa hiekkalaatikolla
ja katsoa tuleeko siitä
potentiaalinen DARPAmenestys”

(c) Business Arena
SCIENCE-TOBUSINESS
Showcases are important! Pioneer
scientists need to be involved in
promotion of science-to-business.
- examples and role models
- changing culture from within
Opportunities in spanding
boundaries, measurement and new
methods of networking
Changing face of IPR creation
High expectations of traditional
research groups
- new ways of working
- academic output vs scientific
outpiut

(c) Business Arena
PROJECT CULTURE
GROUP
Services for the projects need to be
more connected
Spirit of doing things together - this is
should be incorporated into the
ecosystem
Shared ownership: same as active
ownership; even in joint-projects you
need a person that is responsible
DARPA-way
Experimental culture and also longterm surveillance of projects is needed.
How to think in advance? We should
emphasize license to fail and the ability
to take risk.
Productization!
Many customers of projects: end user,
paying customer, internal customers
(c) Business Arena
CHANGE AGENT GROUP
University change agents need a
combination of soft and hard skills, in
particular participatory approach
They must excell at capturing the issues
that drive us to make things happen
Their attributes are very entrepreneurial,
ones that can also be learned!
Seeing opportunity is the key

(c) Business Arena
Emotional vampires are
sometimes needed to bring a
different kind of view.
But whatever the case, you
cannot please everyone - so
don’t even try it.

Start by looking for people, who are open to
your ideas. Be easy to follow. Act in public!
When someone joins onboard, nurture and
support them. Having people around you
(first followers) turn you from a lone nut into
a movement. Your followers promote your
activity to their peers, essentially helping to
change culture and systems from within.
Leading a network = helping and supporting
your followers.

WATCH THE VIDEO:

First Follower - Leadership
Lessons from Dancing Guy
http://youtu.be/fW8amMCVAJQ

(c) Business Arena
LEARNING PROCESS
1 (socialization)

2 (externalization)

Talking, “throwing ideas”,
“talking during breaks”, formal
dialogue sessions

Finding patterns & leverage
points, tools and new ideas,
making lists of main findings

4 (internalization)
Action Testing ideas in practice, using
plans to generate action

(c) Business Arena

3 (combination)
Making plans and prototypes,
creating and finding new ideas

Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995.
The Knowledge-Creating Company.
JUUSO NISSILÄ,
VALKEE OY
Key ingredient of Valkee’s university cooperation:
formulating interesting research hypothesis and questions
for researchers to tackle
”Researchers need to be allowed to freely create new
formation. Valkee has created them new viewpoints to work
on.”
How to balance between short-term business goals / longterm research goals:
”We are making breakthroughs in light therapy all the time.
100% transparency is our main idea. We publish everything
as rapidly as we can. Companies in the future need to be fully
transparent.”
New scientific publications are marketing material:
”Researchers produce small findings all the time, 3-4 times a
year. Our research program and framework have been
always visible and open. This is something we want to hold
on to.”
Universities should have investors walking the corridors, like
they do in USA. ”I have the money, I have the contacts. Would
you like to meet people that make it happen?”
(c) Business Arena

”Finnish innovation system is too much managed.
We have directors, who are not entrpeneurial
Innovation system has a short-sighted view - it
pretends to think what is really needed. Businesses
are not trusted enough . . . Resources should be
closer to the actual beneficiaries. Empower the
researchers and free people to act!”
Example of US-based Third Rock, a venture-capital
firm in biotechnology: http://www.nature.com/
news/biotechnology-the-start-upengine-1.13802?WT.mc_id=FBK_NatureNews
JOHANNES PARTANEN,
TIIMIAKATEMIA / PARTUS OY
New vocabulary: teampreneurs, not students
Coaches, not teachers: Team coaches help the
individual and team to learn. They do not control
teampreneurs, but rather support their ideas, ask
questions and give guiding principles.
Learning in teams, not alone: In the end, individual
learning is the most important goal -> team is only
a tool for faster learning
Physical space = unlike any typical school
environment. ”Learning environment is important.
I didn’t first understand how important it really is.
People first understand what they see. They don’t
hear or listen.”
Sticking with the idea and fighting against
standards, even if it’s not appreciated by everyone.
-> These are some building blocks of a strong
culture, community and viral brand.

(c) Business Arena

We’re a global micro company. People own the
Tiimiakatemia brand. We have brand advocates that
sell the model - without us even knowing it. They
just ask: which way can I start my own
Tiimiakatemia? Tiimiakatemia Australia started on
its own. It’s the Tiimiakatemia users that keep
brand alive and sustain the ”active ownership”.
PITCHING AND PRESENTING THE SOLUTIONS
Participants were tasked with finding solutions to pressing challenges. They had only few
hours to come up with answer - and present it in an entertaining way.

”We work to solve
wicked hard problems
with big impact.
Projects are vehicles
that you use to reach
goals.
. . . but you should need
a license to operate
these vehicles.”

(c) Business Arena
AFTER
BEFORE

PROFESSOR ESCORT APP
www.businessarena.fi
(c) Business Arena
HOW TO CREATE UNIVERSITY CHANGE AGENTS?
Start with participatory evaluation

Deliver training (in modules?)
•
•
•

Practical training for teachers: how to do UBC and
evolve from teachers to coaches?
A - ABCD license training for project managers and
innovation personnel
Productization training for researchers: how to
communicate and market your benefits to
companies?

Organize ongoing activity
•
•
•

• Based on UBC ecosystem model and HIPPO study
• Scalable to university unit/faculty, university and
•
(c) Business Arena

regional level
Identifies problem areas, linkages and bottlenecks
- helping to coordinate activities

•
•
•
•

Selling university services (benefits) for companies
Innovation events
Peer group activities for ”first followers”, scientists
and staff members who are active in UBC
Student and HEI personnel activation
Creating subtle UBC impact indicators for ongoing
measurement and proof of relevance
Professor Escort App®
Investor matchmaking
WHAT DID WE LEARN?
”All the presentations and stories had one
same thread - people and individuals!”
”Most important learning point:
there are other people like me with
similar challenges.”

”I will use you
people here.”

”Kind of strangely, what I learned were reminders of what I
already knew. Live your work. It makes you a complete person.”
”To get the people do things for you,
you need a shared experience to go
through. Not just workshops!”
”I have to rethink my
teaching style.”

”Sometimes in Germany
we occasionally beat
out the passion.”
”I found the purpose of project
life - learning by doing.”

”Grab the people you can work
together with. Hold onto them.”
”Storytelling in workshops and
leadership training.”
(c) Business Arena

”Give space and time for
creative people to fill it with
their ideas. This is the only
way.”
INNOVATION BOOTCAMP
in numbers
24 PARTICIPANTS
13 ORGANIZATIONS REPRESENTED
500 POST-ITS USED
2 OUTDOOR JACUZZIS TESTED

(c) Business Arena
LEARNING PROCESS
1 (socialization)

2 (externalization)

Talking, “throwing ideas”,
“talking during breaks”, formal
dialogue sessions

Finding patterns & leverage
points, tools and new ideas,
making lists of main findings

4 (internalization)
Action Testing ideas in practice, using
plans to generate action

3 (combination)
Making plans and prototypes,
creating and finding new ideas

= HOW WILL YOU PUT THE NEW IDEAS TO USE?
(c) Business Arena

Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995.
The Knowledge-Creating Company.
Presentations and resources © their respective authors
Bootcamp documentation © / CC-BY Business Arena Oy
Under Creative Commons license you may copy, distribute, display and
perform the work and make derivative works based on it, but only if credited.

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Innovation Bootcamp 2013 documentation

  • 1. SUMMARY FROM INNOVATION BOOTCAMP 2013 www.businessarena.fi (c) Business Arena
  • 2. Innovation Bootcamp 2013 was an anti-conference organized by Business Arena Oy. We had no rigid structure or fixed program. All we did was to provide the space and facilitation for our guests. More than 20 participants came together for two days of peer-learning around three themes: - science-to-business - university-business-cooperation - creating permanent results with short-term project funding This document summarizes the key learning points. (c) Business Arena
  • 3. SOME LEARNING POINTS FOR PROJECTS 1) Start with an enthusiastic project manager, who is ready to tackle a challenge 2) Think big - create an exciting vision 5) Act small - develop by experimenting and learning - iterate, fail fast and learn fast - describe what changes in the world, when the project is finished, but leave plans open - be ready to fail several times, learning by doing 6) Encourage first followers and make their participation visible 3) Ensure active ownership 7) Demonstrate the impact and benefits - intellectual property - who has the incentive to utilize the concept aftewards? 4) Agree on leading thoughts with project partners (c) Business Arena 8) Look for the ”black swans”, the unknown and surprising, not the known and predictable ”white swans”
  • 4. LEARNING POINTS FOR UNIVERISTYBUSINESS-COOPERATION CHECKLIST Remember the many different types of UBC and avoid silos People working with innovation promotion need additional training to work out soft skills and facilitation - Don’t always wait for permission. Act! From teachers to coaches: evolving approach to university teaching Also proper indicators and tools for measuring / showing the impact and benefits of UBC are needed (keeping in mind subtle results) - Take active ownership of what you are doing, even in a public organization Help students to learn how to create something new. Involve them in science-to-business from the getgo. Don’t get surrounded by emotional vampires. Remember to promote first followers, create peer-groups and change culture from within. Help companies to find right questions and hypothesis for reseachers to work on. Create pull, not push, to get getting scientists involved in science-to-business activity New financing and cooperation methods? People need to perceive drivers and benefits to become active: money and financial interests are not always top priority for scientists and researchers (c) Business Arena - Be visible and nurture your first followers - Become too big to fail or to be prevented - Start with the individual and his/her agenda
  • 6. LEARNING PROCESS 1 (socialization) 2 (externalization) Talking, “throwing ideas”, “talking during breaks”, formal dialogue sessions Finding patterns & leverage points, tools and new ideas, making lists of main findings 4 (internalization) 3 (combination) Action Making plans and prototypes, Testing ideas in practice, using creating and finding new ideas plans to generate action (c) Business Arena Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995. The Knowledge-Creating Company.
  • 7. Victoria Galan-Muros & Todd Davey, Science-to-Business Marketing Research Centre FH Münster Victoria and Todd presented their ecosystem model for UBC (university-business-cooperation), which was based on their earlier European-wide research on the subject. HIPPO study can be downloaded here: http://ec.europa.eu/education/highereducation/doc/business/thematic11/davey_en.pdf KEY LEARNING POINTS • UBC is the engine of knowledge society • UBC is diverse: besides commercialization and R&D collaboration it can also e.g. mean curriculum delivery (involving businesses in study design) and governance (involving academicians in business boards for strategic level impact) • Active academicians cooperate in many forms - yet when universities design cooperation mechanisms, they sometimes create silos that inhabit real-life behaviour. • Academicians have different needs: those with +5 years of business experience have no trouble approaching businesses, but might need the help of TTO for fighting bureaucracy ”Impact! We need to elevate the knowledge of UBC impact on the same footing as teaching and research. This must be managed and proven. Impact must be evaluated with not just numbers, but also stories.” • • Output of a project =/ not always outcome for stakeholders • (c) Business Arena UBC is always about selling benefits and outcomes for different stakeholders Those who see barriers to UBC, have less cooperation, but removal of barriers doesn’t automatically create UBC. People also need drivers! Perceived personal benefits and personal agenda pushes them to do something.
  • 8. ”Innovation managers are generalists with career councelling skills.” ”Our knowledge of issues takes place in T-shape. We need to know enough about substance to be able to put different dots together, but not too deep to get lost.” ”We need more soft skills for managing people- participatory skills and methods.” ”Innovation managers don’t have proper training, or places for failing safely. If you’re studying to become a hairdresser, you need to do several practice cuts beforehand - and fail several times. With innovation management this isn’t possible. We’re supposed to get everything right on the first try.” (c) Business Arena
  • 9. Antti-Jussi Tahvanainen, ETLA DARPA project managers have no sense of security. They have four years to do the impossible. 85-90% of the projects fail. Those that succeed, create everlasting changes. ”Everything starts with the individual - the project manager and his agenda and vision.” Read Antti’s article on DARPA here (in Finnish): http://www.etla.fi/wp-content/uploads/ETLA-Muistio-Brief-8.pdf DOWNLOAD THE PLAYBOOK INSPIRED BY DARPA http://innovation.io/playbook/ (c) Business Arena
  • 10. ANSSI TUULENMÄKI, MIND / AALTO UNIVERSITY • Finding someone’s personal agenda is the key. As innovation managers, you need to teach people to find agenda. ”Also DARPA model started with vision and individual person! Its success relies on excellent project managers.” • Valve, one of the most succesful gaming companies, operates around the idea that everyone needs to find their own project • the company has two processes: employees need to be excited about creating games, then about making good games • • (c) Business Arena Current paradigm of production emphasizes people, not just customer value Our universities or education systems don’t educate people how to create new Agenda = starting point
  • 11. THINK BIG, ACT SMALL (c) Business Arena
  • 12. ”In our MIND group, business and research activities are totally in line with the incentives - we don’t get money unless we create value for customers. It’s easy to measure the impact of research and teaching. After all, they are two basic purposes of universities (citations, study credits, MBA programs and average salary of participants). For social impact there isn’t proper measurement. So we took the initiative and created our own social impact report by looking at the number of workshops, companies we’ve established, radio and TV apperances, etc. We did at our preChristmas party. Our work is relatively abstract, but when you list issues like this, it becomes concrete. External visibility is also understandable for management.” (c) Business Arena For inspiration, check out the MIND social impact here: http://www.mindspace.fi/mind-social-impact/
  • 13. LATE NIGHT DISCUSSIONS Are wicked problems the way to organize cooperation? > You take an important topic, like aging society. > Then put multidisciplinary teams working for visionary goal, like creating new solutions for elderly people. > An ”executive producer” works as a center of gravity. ”If your idea - or the work that you do - doesn’t annoy someone, you’re not doing something meaningful enough.” ”We should do something about youth unemployment.” - ”Yeah, our parents always told us to get a good education and it would lead to a job. Turned out they were wrong. It’s not how life works.” 2 questions to find out someone’s personal drivers: - ”That’s because young adults at universities are never taught, or encouraged, to create something new.” - What do you want to change in the world? - ”They are not prepared for this world with no permanent jobs.” - How would you do it? (c) Business Arena Broken promises of Generation Y?
  • 14. LEARNING PROCESS 1 (socialization) 2 (externalization) Talking, “throwing ideas”, “talking during breaks”, formal dialogue sessions Finding patterns & leverage points, tools and new ideas, making lists of main findings 4 (internalization) 3 (combination) Action Making plans and prototypes, Testing ideas in practice, using creating and finding new ideas plans to generate action (c) Business Arena Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995. The Knowledge-Creating Company.
  • 15. LOTUS BLOSSOM is a method for expanding your ideas 1) In the center, the X, is main theme you wish to expand upon. 2) Next you create eight different viewpoints (A-H) connected to the main theme. 3) Create eight new sub-viewpoints (a1-a8) around each viewpoint. For example: - Ideas, details, questions, - barriers, bottlenecks, problems, - drivers or opportunities - things you can directly impact with your work Mikko Markkanen YRITTÄJÄ, TUOTTAJA (c) Business Arena Business Arena OY Hannikaisenkatu 18 Crazy Town 40100 Jyväskylä a1 a2 a3 a4 A a5 a6 a7 a8 D B A D F F mikko.markkanen@businessarena.fi +358 40 758 8712 B X G C C E H G Y-tunnus: 1600226-2 Kotipaikka: Jyväskylä www.businessarena.fi E H
  • 16. - ”Change within university culture is possible, but it’s difficult to do with the current structure of universities. Top structure and policy makes it very hard.” - ”But that’s why you need to focus on the small changes you can effect. It’s important not to get frustrated. Act without permission. Start something small and prove the impact of your work with results. Bottom-up pressure forces also the higher ups to change.” ”Every innovator needs a creative bureaucrat as their best friend.” (c) Business Arena ”UBC ecosystem, DARPA model, Tiimiakatemia and Anssi’s presentation have one thing in common: they start with the individual and his personal agenda in mind.”
  • 17. TAINA LOMMI, UUSIMAA CENTRE FOR ECONOMIC DEVELOPMENT, TRANSPORT AND ENVIRONMENT ”Think of DARPA; what is right today, might be wrong tomorrow. We always interpret state of affairs based on our current perceptions”. • The idea of project concepts in Finland is often wrong: projects are implemented with internal focus, too heavy planning and attempt to control the future ”Everytime we talk about projects, we focus on bureaucracy and administration. This leads to control.” • Remember the black swans, the unexpected results. Understand and learn from failures and divergences - the abnormal and extreme. Try detecting hidden effects! • Building blocks of sustainable projects: • • collaboration (informal and formal) • (c) Business Arena active ownership developmental learning
  • 18. ”DARPA projects are expected to fail - and they are never expected to be continued as a new project. If they are a success, results will be carried out by the industry. Sustainability takes place elsewhere.” ”Financing officers have a huge impact on the results, but I think this is often forgotten in the discussion: talk about best practices always goes around project managers only.” ”If you get a DARPA project, for certain you’re not able to continue in the organization. Active ownership of a project should be emphasized. In the current Finnish projects there is no need for it. Aim of Finnish projects is often to have another project.” (c) Business Arena
  • 19. ”Who here would like to start building European School of Innovation?” Screw it. Let’s do it. (c) Business Arena ”I think this kind of Bootcamp should be mandatory for all administrators.” ”I encourage all of you to create time and space for these kind of discussions.” ”Active ownership and love for the sport are the key motivators for us. We need to be the owners of what we are doing.”
  • 20. ”I started out with mission impossible I didn’t know anything about the subject of transnational education, but I was excited about it! MARI PERLINEN, UNIVERSITY OF EASTERN FINLAND Mari’s checklist for ”transnational education” ie. education export • • Inspire and encourage: researchers are in an alien ground, they need to be inspired and supported • Know what you don’t know: pricing and customer relationships are tricky! • Benchmark, copy, share • Listen to the critics - there is hint of truth • Always involve trendersetters - active ones and those with potential • Get excited about all the things what university has; even about orthodox church music, narrow down the customer segment • (c) Business Arena Create case descriptions: write down what you have, go through learning by retracing backwards steps (rapukävely) Talk to everyone about what you’re doing, be visible!
  • 21. UNIVERSITY-BUSINESSCOOPERATION - Recycling: we should recycle the people from businessess, universities - Project manager pool - people you can pick-up on need basis - Headhunting - New academic image and brand: better and more exiciting image of academic work! - New TV show about professors Next Top Model Professor - Finnish TED, open to everyone - More fundraisers and people, who sell university research to companies - Pimp my professor - Co-creation platforms: we want existing hubs to use universities ”Kukkeli training: valitaan hulluimmat proffat ja annetaan DARPA-mahis. Kukkelitilassa saat leikkiä turvassa hiekkalaatikolla ja katsoa tuleeko siitä potentiaalinen DARPAmenestys” (c) Business Arena
  • 22. SCIENCE-TOBUSINESS Showcases are important! Pioneer scientists need to be involved in promotion of science-to-business. - examples and role models - changing culture from within Opportunities in spanding boundaries, measurement and new methods of networking Changing face of IPR creation High expectations of traditional research groups - new ways of working - academic output vs scientific outpiut (c) Business Arena
  • 23. PROJECT CULTURE GROUP Services for the projects need to be more connected Spirit of doing things together - this is should be incorporated into the ecosystem Shared ownership: same as active ownership; even in joint-projects you need a person that is responsible DARPA-way Experimental culture and also longterm surveillance of projects is needed. How to think in advance? We should emphasize license to fail and the ability to take risk. Productization! Many customers of projects: end user, paying customer, internal customers (c) Business Arena
  • 24. CHANGE AGENT GROUP University change agents need a combination of soft and hard skills, in particular participatory approach They must excell at capturing the issues that drive us to make things happen Their attributes are very entrepreneurial, ones that can also be learned! Seeing opportunity is the key (c) Business Arena
  • 25. Emotional vampires are sometimes needed to bring a different kind of view. But whatever the case, you cannot please everyone - so don’t even try it. Start by looking for people, who are open to your ideas. Be easy to follow. Act in public! When someone joins onboard, nurture and support them. Having people around you (first followers) turn you from a lone nut into a movement. Your followers promote your activity to their peers, essentially helping to change culture and systems from within. Leading a network = helping and supporting your followers. WATCH THE VIDEO: First Follower - Leadership Lessons from Dancing Guy http://youtu.be/fW8amMCVAJQ (c) Business Arena
  • 26. LEARNING PROCESS 1 (socialization) 2 (externalization) Talking, “throwing ideas”, “talking during breaks”, formal dialogue sessions Finding patterns & leverage points, tools and new ideas, making lists of main findings 4 (internalization) Action Testing ideas in practice, using plans to generate action (c) Business Arena 3 (combination) Making plans and prototypes, creating and finding new ideas Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995. The Knowledge-Creating Company.
  • 27. JUUSO NISSILÄ, VALKEE OY Key ingredient of Valkee’s university cooperation: formulating interesting research hypothesis and questions for researchers to tackle ”Researchers need to be allowed to freely create new formation. Valkee has created them new viewpoints to work on.” How to balance between short-term business goals / longterm research goals: ”We are making breakthroughs in light therapy all the time. 100% transparency is our main idea. We publish everything as rapidly as we can. Companies in the future need to be fully transparent.” New scientific publications are marketing material: ”Researchers produce small findings all the time, 3-4 times a year. Our research program and framework have been always visible and open. This is something we want to hold on to.” Universities should have investors walking the corridors, like they do in USA. ”I have the money, I have the contacts. Would you like to meet people that make it happen?” (c) Business Arena ”Finnish innovation system is too much managed. We have directors, who are not entrpeneurial Innovation system has a short-sighted view - it pretends to think what is really needed. Businesses are not trusted enough . . . Resources should be closer to the actual beneficiaries. Empower the researchers and free people to act!” Example of US-based Third Rock, a venture-capital firm in biotechnology: http://www.nature.com/ news/biotechnology-the-start-upengine-1.13802?WT.mc_id=FBK_NatureNews
  • 28. JOHANNES PARTANEN, TIIMIAKATEMIA / PARTUS OY New vocabulary: teampreneurs, not students Coaches, not teachers: Team coaches help the individual and team to learn. They do not control teampreneurs, but rather support their ideas, ask questions and give guiding principles. Learning in teams, not alone: In the end, individual learning is the most important goal -> team is only a tool for faster learning Physical space = unlike any typical school environment. ”Learning environment is important. I didn’t first understand how important it really is. People first understand what they see. They don’t hear or listen.” Sticking with the idea and fighting against standards, even if it’s not appreciated by everyone. -> These are some building blocks of a strong culture, community and viral brand. (c) Business Arena We’re a global micro company. People own the Tiimiakatemia brand. We have brand advocates that sell the model - without us even knowing it. They just ask: which way can I start my own Tiimiakatemia? Tiimiakatemia Australia started on its own. It’s the Tiimiakatemia users that keep brand alive and sustain the ”active ownership”.
  • 29. PITCHING AND PRESENTING THE SOLUTIONS Participants were tasked with finding solutions to pressing challenges. They had only few hours to come up with answer - and present it in an entertaining way. ”We work to solve wicked hard problems with big impact. Projects are vehicles that you use to reach goals. . . . but you should need a license to operate these vehicles.” (c) Business Arena
  • 31. HOW TO CREATE UNIVERSITY CHANGE AGENTS? Start with participatory evaluation Deliver training (in modules?) • • • Practical training for teachers: how to do UBC and evolve from teachers to coaches? A - ABCD license training for project managers and innovation personnel Productization training for researchers: how to communicate and market your benefits to companies? Organize ongoing activity • • • • Based on UBC ecosystem model and HIPPO study • Scalable to university unit/faculty, university and • (c) Business Arena regional level Identifies problem areas, linkages and bottlenecks - helping to coordinate activities • • • • Selling university services (benefits) for companies Innovation events Peer group activities for ”first followers”, scientists and staff members who are active in UBC Student and HEI personnel activation Creating subtle UBC impact indicators for ongoing measurement and proof of relevance Professor Escort App® Investor matchmaking
  • 32. WHAT DID WE LEARN? ”All the presentations and stories had one same thread - people and individuals!” ”Most important learning point: there are other people like me with similar challenges.” ”I will use you people here.” ”Kind of strangely, what I learned were reminders of what I already knew. Live your work. It makes you a complete person.” ”To get the people do things for you, you need a shared experience to go through. Not just workshops!” ”I have to rethink my teaching style.” ”Sometimes in Germany we occasionally beat out the passion.” ”I found the purpose of project life - learning by doing.” ”Grab the people you can work together with. Hold onto them.” ”Storytelling in workshops and leadership training.” (c) Business Arena ”Give space and time for creative people to fill it with their ideas. This is the only way.”
  • 33. INNOVATION BOOTCAMP in numbers 24 PARTICIPANTS 13 ORGANIZATIONS REPRESENTED 500 POST-ITS USED 2 OUTDOOR JACUZZIS TESTED (c) Business Arena
  • 34. LEARNING PROCESS 1 (socialization) 2 (externalization) Talking, “throwing ideas”, “talking during breaks”, formal dialogue sessions Finding patterns & leverage points, tools and new ideas, making lists of main findings 4 (internalization) Action Testing ideas in practice, using plans to generate action 3 (combination) Making plans and prototypes, creating and finding new ideas = HOW WILL YOU PUT THE NEW IDEAS TO USE? (c) Business Arena Source: Nonaka, Ikujiro & Takeuchi, Hirotaka. 1995. The Knowledge-Creating Company.
  • 35. Presentations and resources © their respective authors Bootcamp documentation © / CC-BY Business Arena Oy Under Creative Commons license you may copy, distribute, display and perform the work and make derivative works based on it, but only if credited.