This document discusses corporate social responsibility and sustainability. It notes key concepts like commitment, globalization, eco-labels, community outreach, transparency, and sustainable development. It also discusses expectations around CSR, two-way communication, transparency, and social license. When it comes to sustainability, it mentions resource constraints, efficiencies, strategic lens, and operational excellence. The document provides examples of CSR messages and participation in debates around issues. It emphasizes vision, leadership, differentiation, and having strong foundations in areas like supply chain, employees, and climate change. It proposes that combining ideas and action can lead to real engagement.