Introduction of Services/Products.

1. http://www.tis.com/
Corporate Profile
TIS2015.4

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TIS
Advantages
Global Service
Access to global services
From overseas bases in key areas of Asia, particularly the ASEAN region and China, we support clients’ global
business development as a business partner connecting Japan to the rest of the world. We also partner with local
companies, integrating our know-how with that of other companies to provide optimal solutions to clients around
the world.
High Technologies
Cutting-edge technical capabilities
TIS actively pursues research into cutting-edge technologies, strives to create advanced services and businesses,
and promotes opportunities to develop the skills of IT architects who can match clients’ business objectives with
the best technologies for reaching those goals. In addition, with an engineering infrastructure designed to our
own high standards, we encourage the idea of “high quality paralleling high productivity.”
We demonstrate to the fullest extent possible the strengths that have
come to characterize services from TIS and strive to be a
“business partner committed to the success of clients’ growth strategies.”
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Broad-based service segments
TIS takes full advantage of a vast reservoir of resources,
such as a considerable track record and service know-
how, a menu of some 200 varied solutions and urban
data centers boasting best-in-Japan services and scale
(total floor space exceeding 100,000m2
), to support
clients’ efforts to grow their businesses.
Industries
Solutions tailored to the characteristics of each industry
IT Service
IT solutions and services
Consulting
Providing professional advice
In recent years, against a backdrop of increasing
complexity in the business environment, rapid
development of technology, and globalization,
our customers require not only “IT as a means
to enhance efficiency” but also “IT to support
growth strategies”.
At TIS, we strive to support realization of growth
strategies that enable customers to succeed in
their markets. We do this by developing new
strengths, primarily by turning IT business activities
into marketable services and reinforcing global
structures, and by constantly promoting reforms
with a sense of speed.
For more than 40 years, TIS has accumulated
a vast array of know-how and technological
capabilities as its customers have grown and
developed their businesses. With experienced
teams of professionals, TIS has been the driving
force behind many successful IT-related projects
for its customers. Going forward, we will further
cultivate our unique strengths, and working
together with members of the TIS Group, we
will contribute to the growth of our customers’
businesses, especially those in Japan and Asia.
TIS cannot grow without its customers' growth.
We seek to become a business partner committed
to the growth strategies of its customers, rather
than just solving the challengers they face. Our
goal is for the leading-edge IT services we offer to
contribute widely to improvement of the economy
and society, and consequently enrich the lives of
each and every citizen.
Since its establishment in 1971, TIS has
had a hand in systems that support
the infrastructure of a wide range of
industries, including finance, manufacturing,
distribution, the public sector and
communications.
Taking advantage of well-established
strengths cultivated through system and
software development results over more
than 40 years, a vast portfolio of more
than 200 solutions and actual IT support
results in more than 50 countries and
regions around the world, TIS contributes to
customers' business growth as a "business
partner committed to customers’ growth
strategies."
“TIS,”
—a business partner
committed to
customers’ growth
strategies
Toru Kuwano
Chairman and President

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Banking
Comprehensive support for every aspect of banking operations,
from account and information systems development to business
process outsourcing
For city banks, trust banks and regional banks, we offer a full range of solutions
covering everything from account operations to information operations in a
complete package that includes network building and operation as well. Of
note, in the area of , solutions used by online banks, which concentrate mainly
on Internet banking services, we boast the best results in the industry. We
also support business process outsourcing (BPO) services, which include data
migration from legacy systems, card issuance and helpdesk operations.
Insurance
Total solutions for core insurance business operations
We offer life and non-life insurance companies total solutions,
including backbone systems development and call center
configuration. Beyond systems development services, we
contribute resourceful suggestions as a business partner on
various topics, from strategic plans and designs to call center
operations, and promote services fine-tuned to clients’ needs.
We are also ready with outsourcing services for any core
administrative operation related to the insurance business.
Securities
Build systems with superior security features, based on
accumulated know-how in securities business
We respond to diverse requirements, including systems development related
to all aspects of securities products as well as client management, securities/
stock issue management and master data maintenance. With the latest high-
level security technologies and proven development methods, we ensure that
client assets are protected. We also deal with changes in tax and brokerage
regulations accompanying securities system revisions and will address
configuration, maintenance and operation of online trading systems.
Leasing/Non-Bank Services
One-stop provider of backbone systems matched to
diverse leasing products
For the leasing industry, we are a one-stop solution provider,
offering everything from upstream consulting to operation
and maintenance of backbone systems. We build systems
matched to client requirements, such as general leasing—a
comprehensive approach covering inquiries, estimates, various
policy formalities and maintenance management—as well as
systems for specific products, such as cars and real estate.
We also provide a complete range of solutions to non-banks.
Credit card/Debit card/Prepaid card
With ample experience in the card settlement industry,
we can address all IT needs
Underpinned by ample results and proven technical expertise supporting the
industry for more than 40 years, we have acquired the ability to address
all the credit card industry’s IT needs, from consulting, planning and
development to the operation and maintenance of high-quality credit card
backbone systems. We provide systems development services for core back-
office processes, such as application screening, card issuance, sales, billing,
settlements, and reminders, which ride on fine-tuned system configuration
and operation. Our systems development services also extend to peripheral
systems such as Internet services that communicate with backbone systems.
In addition, we offer debit card, prepaid card and other retail settlement-
related solutions.
“PAYCIERGE” is a total brand of retail settlement solution that
provides a highly convenient and secure system to all people who
need retail settlement.
Seeking to give rise to a “new society” where the convenience
of cashless settlement extends to various aspects of daily life, we
take a broad approach to assist our clients realize business success
by combining advanced technologies, boasting an overwhelming
share of the credit card market, and reliable systems, drawing on
abundant know-how, with secure system operation. This is the
mission we fulfill for companies in the retail settlement business.
Toward a “new society” and beyond with
expanding convenience of “PAYCIERGE”
We help our clients grow their businesses with solutions tailored
to the characteristics of each client industry
We combine service know-how with proven results cultivated over many years in business to provide a flexible,
comprehensive approach to solve all the various business concerns our clients face.
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Industrial/Public Sectors
Distribution/Services
Providing solutions that facilitate flexible responses to market
changes
With huge product volumes placed and received, companies in the distribution
and retail sectors must strategically analyze clients’ purchasing trends and
create applicable strategies to keeps sales moving upward.
We provide overall support for distribution operations through a wide variety
of services, including omni-channels and O2O—online to offline—solutions.
By identifying industry characteristics overall and more specifically by sector,
we can deliver distribution- and service-oriented solutions appropriate to all
aspects of business.
Public Utilities
Serving as a one-stop provider of backbone
systems for utility sectors supporting social
infrastructure
In the electricity, gas and waterworks industries, where
high reliability and robustness are imperative, we offer
total solutions to build back-office systems for the energy
business. We serve as a one-stop provider, with all the
required platform functions, including marketing, hook-up
and billing, applicable to each type of utility.
Local Governments and
Government Agencies
Diverse approaches to special needs underpin
problem-solving capabilities
Currently, many local governments and government
agencies are under pressure to deal with diversifying
administrative duties and office work while struggling
with reduced budgets and downsizing. Solutions to
these issues include cloud-based information-sharing
platforms, crisis management information systems, and
systems to electronically file local taxes and process
delinquent taxes, and local governments across the
country are putting these systems online.
Communications
Total backup with multi-vendor response to support business
activities
For communications carriers and Internet service providers, we offer
sales and user support systems as well as platform systems for billing
and invoicing operations. In addition to billing systems matched to
business practices and various fee structures and discount patterns
specific to Japan, we deliver backbone network systems, installation
and maintenance of switching equipment and base stations and other
solutions geared to multi-vendor/multi-platform system environments,
with round-the-clock total support every day of the year.
Schools/Hospitals
Offering a comprehensive range of solutions to
meet needs at educational and medical facilities
Solutions for schools meet various on-site needs and include
systems that promote efficiency in clerical processes, such
as administrative work associated with collection of school
fees. Solutions for hospitals promote greater use of IT on-
site, such as electronic medical records, computerized and
paperless medical payment invoices.
Manufacturing
Offering optimum solutions to promote efficiency in
manufacturing processes
In this age of fierce competition, manufacturers must strive for greater
efficiency in such areas as design/development, procurement, manufacturing/
processing, distribution and inventory/sales management, to promptly
address changing market demands regarding products, particularly lower
prices, smaller size and lighter weight, and shorter lifecycles. At TIS, we offer
our clients the best solutions through a rich array of packages and templates
that meet different client requirements, including specific tasks and standard
and non-standard operations.
We help clients in their efforts to address business issues, from implementing management strategies to strengthening
frontline capabilities, through wide-ranging responses and optimum solutions tailored to the characteristics of each
client industry, from manufacturing to distribution, services, communication and public utilities.
With a considerable track record and expertise in IT systems for the financial industry, we can support every aspect of IT,
from business systems planning and development to operation and maintenance. We support clients across the finance
industry, including backbone systems for large and medium-sized credit card companies, account and financing systems
as well as loan systems for banks, online banking systems, and total solutions for the insurance and securities industries.
Going forward, we will utilize proven results with systems for the finance industry to continually pioneer services that
only we, at TIS, have the experience and expertise to deliver.
Finance Sector
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Industries
Solutions tailored to the characteristics of each industry

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We bring success to clients’ business
strategies with comprehensive IT services
We present IT strategies in accordance with clients’ management
strategies and turn these strategies into systems to support business
success. We strive to provide the best backbone systems, enterprise
resource planning (ERP), business intelligence, cloud services and
other solutions.
We actively turn the know-how we have cultivated to date into
services that add speed to clients’ business development efforts.
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IT Service
IT Solutions and Services
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Tianjin Binhai High-tech Internet Data Center
GDC Gotenyama
Tokyo I Data Center
Tokyo II Data Center
Tokyo III Data Center
Nagoya Data Center
Shikatsu Data Center
Shinsaibashi gDC-EX
Shinsaibashi gDC
Osaka Data Center
TIS has developed a network of urban data centers under a concept of
providing facilities with high reliability and availability and added value as
well as due consideration to environmental technologies and local community
contribution. Our showcase facility is gDC Gotenyama, with the industry’s
highest level of environmental performance and the latest features. Our data
centers lead the industry in Japan in terms of scale—total area exceeding
100,000m2
—and service domains.
The network comprises 10 locations in Japan and overseas, each organically
linked to the others, and through this network we are able to solidly support
clients’ use of IT, from network services, system monitoring and cloud services
to various operation services.
Supporting clients’ use of IT with organically
linked group data center network
Data Centers and Operating Services
1 Advanced Cloud Services
These services cover versatile cloud-based Software as a System (SaaS)
applications suitable to any type of business or industry.
We support clients embracing innovative business models through
cloud services featuring cutting-edge technology.
2 Enterprise Cloud Application Services
Enterprise Cloud Application Services feature business systems and
applications needed by enterprises.
We provide applications optimized by business type and format in such
fields of expertise as marketing, ERP, settlements, local government,
business continuity planning and more.
3 Platform Services
Utilizing a network of 10 data centers boasting robust and secure facility
environments, we provide global support with high-quality Internet as a
Service/Platform as a Service (IaaS/PasS) under the Platform Services banner.
These data centers are operated directly and through overseas partners.
＋1 Cloud Integration
Maximizing our strength as an
independent systems integrator, we
execute multi-integration responses
combining cloud and application program
interfaces from multiple vendors.
From consulting to outsourcing of
hybrid system design, configuration,
maintenance and operation bundled
on-site, we offer one-stop optimized
cloud services to different client needs
through sophisticated integration
based on strong partnerships at home
and abroad.
Cloud Services
To date, TIS has developed and delivered various cloud services designed to
ameliorate management concerns at client companies. Turning knowledge,
experience and best practices accumulated over more than 40 years into
marketable services, we provide cloud services compatible with any system
and boasting both speed and quality. We also bring cloud services into
a system under Cloud 3+1, comprising four broad-based categories, to
help clients in different sectors and with different business targets tackle
management concerns.
TIS’ Cloud “3+1 (Three Plus One)”
All corporate clients share the need for backbone systems to
execute business processes, such as finance and accounting, human
resources and payroll, and procurement and sales management. In
addition to customized systems fine-tuned to client requirements,
TIS has lots of practical experience installing all kinds of ERP
packages to support large, medium and small corporations. We also
install cloud ERP and offer cloud services using internal and external
cloud environments. We propose solutions perfectly suited to client
needs based on a full analysis of targeted operations and the goals
that each client seeks to achieve through the application of IT.
Considerable results in system installation and solid reputation for reliability underpin
system solutions perfectly suited to clients’ needs
Backbone Systems and ERP
In recent years, demand for services offered over the Internet
has surged, fueled by the spread of mobile terminals, such
as smartphones and tablet PCs. TIS has acquired ample
experience applicable to web services, especially in building
consumer-oriented e-commerce websites as well as configuring
call centers, and provides the perfect solutions to match the
characteristics of clients’ industries and operations.
We offer total solutions, from consulting on mobile network
services to application planning, development and operation,
and we also address distribution of content and billing system
configuration as well as new media development integrating the
Internet and video content.
Supporting business and diverse transactions over the Internet
Web/Mobile
There is keen interest these days, from a business perspective,
in technology to efficiently process increasingly large volumes of
data (Big Data) and mine valuable and useful information. TIS, in
its mission to support clients’ business activities through IT, has
directed concerted effort into to this field and has a wide selection
of solutions available. Business intelligence (BI), which analyzes and
visualizes all accumulated in-house information, plays an important
role in business strategies and prompt decision-making. We also
seamlessly capture extensively diverse client contact points, from
a client perspective and deliver one-stop support for all digital
marketing activities. To efficiently utilize information in various
corporate systems where different information is distributed across
many business processes, we have a comprehensive range of
solutions to link all this corporate information together.
Supporting faster decision-making, matched to the times
Business Intelligence and Big Data

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Work with clients to resolve management
concerns, and accelerate business growth
From defining management concerns to planning and executing measures
to address these concerns, we provide the consulting services that lead
the way to lasting growth.
TIS caters to clients over a broad geographical spectrum,
from companies with operations centered in Japan to
companies with an expanding global presence as well as
local companies in overseas markets. For these clients,
we contribute to business growth by addressing various
management concerns and creating new value. We look at
issues faced by each company and build or revise business
models targeting such objectives as improved corporate
value, maximum return on investment and cost reduction,
and then we suggest IT strategies to reach these objectives.
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California
Singapore
Bangkok
Dalian
Jakarta
Ho Chi Minh
Beijing
Shanghai
Tianjin
Overseas offices
Taking advantage of accumulated systems configuration
experience in more than 50 countries and regions
worldwide, in addition to system development and operating
know-how over a wide industry spectrum in Japan, TIS
assists clients in realizing their global strategies.
In recent years, we have rapidly enhanced and expanded
our service structure, especially in Asia. In China, we were
the first to build a data center in Tianjin, in April 2010,
establishing a presence there before any of our competitors
to support the IT strategies of Japan-affiliated and local
companies, particularly in Tianjin and Shanghai.
In the ASEAN region, we followed the establishment of a
local subsidiary in Singapore and a representative office
in Jakarta, by turning I AM Consulting Co., Ltd., a SAP-
specializing total solution provider in Thailand, into a
subsidiary in June 2014, and established TISI (Thailand) Co., Ltd.
in November of the same year.
Through close ties amount Group companies in Japan
and neighboring countries in Asia, we quickly and flexibly
respond to clients’ overseas expansion moves, such as
rollout to overseas sites and optimized integration of system
infrastructures on a global level.
Furthermore, partnerships with local IT companies facilitate
delivery of systems perfectly suited to local conditions and
requirements.
We established the TIS R&D Center in Silicon Valley,
California, in 1988 to look into and research cutting-
edge technologies and business models, and utilize the
information to develop IT solutions in Japan and plan out
IT strategies for clients and turn those proposals into viable
systems.
Supporting clients’ business strategies with IT not only
in Japan but also abroad
Global Service
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Consulting
Providing professional advice

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To create more advanced services, we identify latent client
needs and promote development of services a step ahead of
potential demand. Toward this end, we applied “PhoneCookie”,
a proprietary technology, to a service called Call Crayon, which
effectively links a variety of information obtained online and over
the phone and uses it to generate new business value. We also
devised Goodeal!, a CLO (Card Linked Offer) platform service
that facilitates more effective marketing activities based on
credit card usage history.
IT services featuring advanced technologies
TIS facilitating shared use of proprietary assets by companies
under its corporate umbrella. Such assets include Nablarch,
a Java application development/implementation framework
comprehensively designed for developing corporate information
systems in-house. Engineering platforms like this underpin efforts
to enhance productivity and ensure in-house standardization—
higher quality—in system development processes.
Strengthening and effectively utilizing
engineering platforms that contribute to
higher productivity and better quality
High Technologies
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To contribute to a better society and the business growth
of clients, TIS pursues a wide range of R&D activity.
Of note, engineers at the strategic technology center
for research & development are working on advanced
technologies, such as artificial intelligence and cloud
orchestration, specifically, verification and investigation,
development (R&D) and transformation into new services.
In cooperation with the TIS R&D Center in the United
States, these engineers look into and research cutting-
edge technologies and business models used around the
world, and results are used to provide information to
clients and achieve specific business strategies.
At TIS, we also delve into all sorts of IT technologies
and direct concerted effort into developing the skills
of the IT architects who devise solutions hinging on IT
to ameliorate issues at client companies. IT architects
accurately read diversifying client needs and quickly
evolving technological trends, combine the best
technologies to match the business objectives of each
client, and turn research results into discretionary services
to help clients effectively utilize IT.
At the same time, we promote measures targeting both
high quality and high productivity. By fusing advanced
technologies and knowledge, we build better project
management tools (issue management, quantitative
progress/quality management) and engineering support
tools (automatic code generation, test support), and by
effectively utilizing its these tools in system development,
we maintain high quality and efficient development
processes.
Creating next-generation services and businesses with
advanced technology