2023 Using Agile Self-Organization to Help Your Team's 'Return To Office' Suck Less by Cheryl Hammond.pdf

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Whether you’re excited to collaborate in-person or you dread having to wear shoes again—or both—it’s clear the great Return To Office is a big adjustment for you and your teams. In the past 2-3 years, we all tried to tailor our home office environments to help us work at our best. Now we have to re-learn how to share space with others whose working styles, communication styles, needs, and preferences are very different. In some cases, our companies’ Return To Office policies are creating new problems that we might not be able to fix right away. Teamwork and self-organization are the heart of any agile practice, and this fast-paced session will teach you several concrete techniques for resetting team norms in our new normal. We’ll talk about working agreements and conflict resolution that can help fully co-located teams as well as hybrid teams. Return To Office might be challenging, but if your team can pull together and help each other through the transition, you’ll be set up to tackle any problem that comes next!

Tecnologia

agile tour Vilnius 2023
Agile RTO Survival

Cheryl M Hammond
she/her/y’all
20+ years in software development,
executive leadership, and organizational
transformation
Passionate about agile, lean, and making
software delivery humane; not afraid to
look silly doing it
Fourth-generation Seattleite
Education counselor 🎓 bolonka lover 🐾
traveler 🧭 genealogist 🌳 baseball fan ⚾
slideshare.net/bsktcase

Welcome back!
Join at menti.com
Use the code 6172 5909

Team Techniques
Self-organization ✊
Team working agreements 🤝
Personal user manuals 📝
Fun?! 🥳
Interpersonal Strategies
Working agreements 💞
Nonviolent Communication (NVC) 🗣
Agenda
@bsktcase #WinTechSeries #FullSpectrumNorms

What does agile have to say
about Returning to Oﬃce?

If you have to be in oﬃce…
… at least make use of the beneﬁts!
Align your schedules wherever possible
Make in-person team meetings interactive
(save the other meetings for Zoom/email)
Meet other teams! Seek out conversations
and stop by people’s desks with questions
Create welcoming spaces, decorate 🎨

Dynamic, not static; always negotiable
Subject to inspection & adaptation
(hint: that’s what retrospectives are for)
Keep them separate from oﬃcial
policies that can’t be changed
Team working agreements

Teamsource the questions you want
to ask each other, or use a starter set
Keep user manuals in a shared folder,
accessible to all
Have new teammates create and
share during onboarding
Periodically review and update the
questions and your own answers
Personal user manuals
What frustrates you?
How do you best learn?
How do you like to give and receive feedback?
What cheers you up?

Working agreements
work here too
The same concept, at interpersonal scale

Observations
“When I see/hear…”
Feelings
“I am feeling…”
Needs
“… because I am needing…”
Requests
“Would you be willing…?”
Empathically listening
Honestly expressing
Non-Violent
Communication (NVC)

Clean Language workshop!
Today! after lunch!
Charles-Louis didn’t compensate me
for this recommendation; if you go,
let him know he owes me a drink 🍻
Also check out…

Cheryl M Hammond
agile tour Vilnius 2023
Thank you!

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