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Faculty Forum
November 10, 2010
The Gap Between…
Purposes of Our Presentation
 To inform you about how students and
professors use 21st
century communication
methods
 To provide research about current
methodologies involving communication
and social media trends
 To discuss ways Concordia students and
professors view possible communication
gaps
Introducing
Framing Our Presentation
 Riley Crane, Presenter at PopTech’s
Conference, 2010: Brilliant
Accidents, Necessary Failures and
Improbable Breakthroughs,
Research Fellow in MIT’s Media Lab,
researches hidden patterns in
collective social media
Framing Our Presentation
 He compares collective social media
behavior to that of trailblazers in
America’s settling of the West.
Framing Our Presentation
 The “crowd” decides what is the
most likely path.
 www.google.com
 The “crowd” inputs what is most
important and what is not.
 Today, you can connect everybody.
Can you solve any problems with
that connection?
Framing Our Presentation
 Our social media communication
paradigm is in its adolescence.
 Currently, we/others use social
media to passively maintain weak
ties.
 A new class of ties is becoming
more important, those with whom
we require temporary, spontaneous
ties.
Question Time
 What communication strategies do
you use with students?
 What communication strategies
have you observed students use
with you?
Research …
 Washington Post, 8 October, 2010
 “In the Age of Facebook, Twitter,
and Apps, Some Candidates Adapt
Better Than Others”
 “. . . If the politician is where the
people are, social media are going
to become the new hub of campaign
activity.”
What does this mean?
 “If the professor is where the
students are . . .”
 Are social media the new hub of
educational activity?
Research …
 A Day Without Media
 Research conducted by the
International Center for Media and
the Public Agenda and students at
the Phillip Merrill College of
Journalism at the University of
Maryland, College Park
 April 21, 2010
Research …
 200 students asked to give up all
media for 24 hours
 Some findings:
 Media is their personal connection
 Even on a crowded campus, they felt
alone without media
 Connections are their primary source of
information
 No loyalty at all to traditional media
outlets
Research …
 The Week (newsmagazine) October
18, 2010
 92% of American babies have their full
name, picture, and mother’s name
posted on a website somewhere . . .
Research …
 NBC Evening News, October 18,
2010
 The average 13-year old sends 3339
text messages per month
Concordia Research Shows…
 Results from professors’ surveys
 Extremely small sample
 Primary social media connections
 Linked In
 Facebook
 Email
 “My profile makes me more
approachable . . .”
Concordia Research Shows…
 Value connections to students
 Desire approachability
 Wary of lack of privacy in social
media sites
 Careful of data there
 Critical thinking regarding self
disclosure to students through face-to-
face interaction or through social media
Concordia Research Shows…
 “College Students’ Perceptions of
How Instructors Establish and
Enhance Credibility Through Self-
Disclosure”
 Scott A. Myers, Maria Brann, and
Members of Comm 600
 Qualitative Research Reports in
Communication 10(1), 2009
pp. 9-16
Concordia Research Shows…
 “. . . primary purpose behind
instructor self-disclosure often is to
clarify or extend course content,
although self-disclosure is also
viewed by students as a way to
humanize instructors, make
instructors appear approachable,
and create affect for both the
course and the instructor” (10).
Concordia Research Shows…
 “Credibility . . . is defined as the
extent to which an instructor is
considered to be believable and
consists of three dimensions:
character . . . caring . . . And
competence” (11).
Your Thoughts …
 Connections and discussion . . .
Concordia Student Responses . . .
 What might surprise your professor
about you or other students like
you?
 “Sometimes the quiet people are the
ones who are thinking the most. There
are some who legitimately don’t care,
but others are answering everything in
their heads.”
Concordia Student Responses . . .
 What might surprise your professor
about you or other students like
you?
 “Our social lives drive us.”
 “I check my phone more often than my
email.”
 “When I sit in the back and put my
head down and act like I don’t care, it’s
probably when I am paying attention
the most.”
Concordia Student Responses . . .
 What might surprise your professor
about you or other students like
you?
 “School isn’t really my number 1
priority sometimes.”
 “How easy it is for students to get
information and ‘cheat’ the learning
system.”
 “Some are super sheltered. Some are
not.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “Our generation can be really
disrespectful, but some of us are
baffled by the level of disrespect.”
 “If you don’t know my name, I feel like
you don’t care about me, so I don’t
care about your class.”
 “We are a generation of
procrastinators.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “To know me and not just my work.”
 “I may appear not to care or listen but
I do.”
 “I wish I was a lot more involved in
class by my own initiative.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “Just because I may process material
and think in a different manner than
what may be expected doesn’t mean
that I’m lazy or not learning.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “Trying to be involved in everything at
once is hard. Professors want us to be
well rounded – or maybe think we are
well rounded – I wish our professors
knew how hard we work, in every
activity.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “You taking an interest in me and my
life makes me want to take an interest
in the subject you teach.”
Concordia Student Responses . . .
 What is something you wish your
professors knew about you?
 “I have many leather bound books and
my room smells like rich mahogany.”
Question Time
 What would surprise students about
you?
 What do you wish students knew
about you?
 What conclusions can we make?
In Conclusion…

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Faculty forum November 10, 2010

  • 1. Faculty Forum November 10, 2010 The Gap Between…
  • 2. Purposes of Our Presentation  To inform you about how students and professors use 21st century communication methods  To provide research about current methodologies involving communication and social media trends  To discuss ways Concordia students and professors view possible communication gaps
  • 4. Framing Our Presentation  Riley Crane, Presenter at PopTech’s Conference, 2010: Brilliant Accidents, Necessary Failures and Improbable Breakthroughs, Research Fellow in MIT’s Media Lab, researches hidden patterns in collective social media
  • 5. Framing Our Presentation  He compares collective social media behavior to that of trailblazers in America’s settling of the West.
  • 6. Framing Our Presentation  The “crowd” decides what is the most likely path.  www.google.com  The “crowd” inputs what is most important and what is not.  Today, you can connect everybody. Can you solve any problems with that connection?
  • 7. Framing Our Presentation  Our social media communication paradigm is in its adolescence.  Currently, we/others use social media to passively maintain weak ties.  A new class of ties is becoming more important, those with whom we require temporary, spontaneous ties.
  • 8. Question Time  What communication strategies do you use with students?  What communication strategies have you observed students use with you?
  • 9. Research …  Washington Post, 8 October, 2010  “In the Age of Facebook, Twitter, and Apps, Some Candidates Adapt Better Than Others”  “. . . If the politician is where the people are, social media are going to become the new hub of campaign activity.”
  • 10. What does this mean?  “If the professor is where the students are . . .”  Are social media the new hub of educational activity?
  • 11. Research …  A Day Without Media  Research conducted by the International Center for Media and the Public Agenda and students at the Phillip Merrill College of Journalism at the University of Maryland, College Park  April 21, 2010
  • 12. Research …  200 students asked to give up all media for 24 hours  Some findings:  Media is their personal connection  Even on a crowded campus, they felt alone without media  Connections are their primary source of information  No loyalty at all to traditional media outlets
  • 13. Research …  The Week (newsmagazine) October 18, 2010  92% of American babies have their full name, picture, and mother’s name posted on a website somewhere . . .
  • 14. Research …  NBC Evening News, October 18, 2010  The average 13-year old sends 3339 text messages per month
  • 15. Concordia Research Shows…  Results from professors’ surveys  Extremely small sample  Primary social media connections  Linked In  Facebook  Email  “My profile makes me more approachable . . .”
  • 16. Concordia Research Shows…  Value connections to students  Desire approachability  Wary of lack of privacy in social media sites  Careful of data there  Critical thinking regarding self disclosure to students through face-to- face interaction or through social media
  • 17. Concordia Research Shows…  “College Students’ Perceptions of How Instructors Establish and Enhance Credibility Through Self- Disclosure”  Scott A. Myers, Maria Brann, and Members of Comm 600  Qualitative Research Reports in Communication 10(1), 2009 pp. 9-16
  • 18. Concordia Research Shows…  “. . . primary purpose behind instructor self-disclosure often is to clarify or extend course content, although self-disclosure is also viewed by students as a way to humanize instructors, make instructors appear approachable, and create affect for both the course and the instructor” (10).
  • 19. Concordia Research Shows…  “Credibility . . . is defined as the extent to which an instructor is considered to be believable and consists of three dimensions: character . . . caring . . . And competence” (11).
  • 20. Your Thoughts …  Connections and discussion . . .
  • 21. Concordia Student Responses . . .  What might surprise your professor about you or other students like you?  “Sometimes the quiet people are the ones who are thinking the most. There are some who legitimately don’t care, but others are answering everything in their heads.”
  • 22. Concordia Student Responses . . .  What might surprise your professor about you or other students like you?  “Our social lives drive us.”  “I check my phone more often than my email.”  “When I sit in the back and put my head down and act like I don’t care, it’s probably when I am paying attention the most.”
  • 23. Concordia Student Responses . . .  What might surprise your professor about you or other students like you?  “School isn’t really my number 1 priority sometimes.”  “How easy it is for students to get information and ‘cheat’ the learning system.”  “Some are super sheltered. Some are not.”
  • 24. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “Our generation can be really disrespectful, but some of us are baffled by the level of disrespect.”  “If you don’t know my name, I feel like you don’t care about me, so I don’t care about your class.”  “We are a generation of procrastinators.”
  • 25. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “To know me and not just my work.”  “I may appear not to care or listen but I do.”  “I wish I was a lot more involved in class by my own initiative.”
  • 26. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “Just because I may process material and think in a different manner than what may be expected doesn’t mean that I’m lazy or not learning.”
  • 27. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “Trying to be involved in everything at once is hard. Professors want us to be well rounded – or maybe think we are well rounded – I wish our professors knew how hard we work, in every activity.”
  • 28. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “You taking an interest in me and my life makes me want to take an interest in the subject you teach.”
  • 29. Concordia Student Responses . . .  What is something you wish your professors knew about you?  “I have many leather bound books and my room smells like rich mahogany.”
  • 30. Question Time  What would surprise students about you?  What do you wish students knew about you?  What conclusions can we make?