The document summarizes a faculty forum presentation about communication gaps between students and professors in the 21st century. The presentation discusses research on how students and professors currently use social media, frames social media usage in terms of "crowd wisdom" and weak vs. strong ties, and shares findings from surveys of Concordia students and professors. Key points expressed by students include a desire for professors to know them personally and take an interest in their lives beyond academics.
2. Purposes of Our Presentation
To inform you about how students and
professors use 21st
century communication
methods
To provide research about current
methodologies involving communication
and social media trends
To discuss ways Concordia students and
professors view possible communication
gaps
4. Framing Our Presentation
Riley Crane, Presenter at PopTech’s
Conference, 2010: Brilliant
Accidents, Necessary Failures and
Improbable Breakthroughs,
Research Fellow in MIT’s Media Lab,
researches hidden patterns in
collective social media
5. Framing Our Presentation
He compares collective social media
behavior to that of trailblazers in
America’s settling of the West.
6. Framing Our Presentation
The “crowd” decides what is the
most likely path.
www.google.com
The “crowd” inputs what is most
important and what is not.
Today, you can connect everybody.
Can you solve any problems with
that connection?
7. Framing Our Presentation
Our social media communication
paradigm is in its adolescence.
Currently, we/others use social
media to passively maintain weak
ties.
A new class of ties is becoming
more important, those with whom
we require temporary, spontaneous
ties.
8. Question Time
What communication strategies do
you use with students?
What communication strategies
have you observed students use
with you?
9. Research …
Washington Post, 8 October, 2010
“In the Age of Facebook, Twitter,
and Apps, Some Candidates Adapt
Better Than Others”
“. . . If the politician is where the
people are, social media are going
to become the new hub of campaign
activity.”
10. What does this mean?
“If the professor is where the
students are . . .”
Are social media the new hub of
educational activity?
11. Research …
A Day Without Media
Research conducted by the
International Center for Media and
the Public Agenda and students at
the Phillip Merrill College of
Journalism at the University of
Maryland, College Park
April 21, 2010
12. Research …
200 students asked to give up all
media for 24 hours
Some findings:
Media is their personal connection
Even on a crowded campus, they felt
alone without media
Connections are their primary source of
information
No loyalty at all to traditional media
outlets
13. Research …
The Week (newsmagazine) October
18, 2010
92% of American babies have their full
name, picture, and mother’s name
posted on a website somewhere . . .
14. Research …
NBC Evening News, October 18,
2010
The average 13-year old sends 3339
text messages per month
15. Concordia Research Shows…
Results from professors’ surveys
Extremely small sample
Primary social media connections
Linked In
Facebook
Email
“My profile makes me more
approachable . . .”
16. Concordia Research Shows…
Value connections to students
Desire approachability
Wary of lack of privacy in social
media sites
Careful of data there
Critical thinking regarding self
disclosure to students through face-to-
face interaction or through social media
17. Concordia Research Shows…
“College Students’ Perceptions of
How Instructors Establish and
Enhance Credibility Through Self-
Disclosure”
Scott A. Myers, Maria Brann, and
Members of Comm 600
Qualitative Research Reports in
Communication 10(1), 2009
pp. 9-16
18. Concordia Research Shows…
“. . . primary purpose behind
instructor self-disclosure often is to
clarify or extend course content,
although self-disclosure is also
viewed by students as a way to
humanize instructors, make
instructors appear approachable,
and create affect for both the
course and the instructor” (10).
19. Concordia Research Shows…
“Credibility . . . is defined as the
extent to which an instructor is
considered to be believable and
consists of three dimensions:
character . . . caring . . . And
competence” (11).
21. Concordia Student Responses . . .
What might surprise your professor
about you or other students like
you?
“Sometimes the quiet people are the
ones who are thinking the most. There
are some who legitimately don’t care,
but others are answering everything in
their heads.”
22. Concordia Student Responses . . .
What might surprise your professor
about you or other students like
you?
“Our social lives drive us.”
“I check my phone more often than my
email.”
“When I sit in the back and put my
head down and act like I don’t care, it’s
probably when I am paying attention
the most.”
23. Concordia Student Responses . . .
What might surprise your professor
about you or other students like
you?
“School isn’t really my number 1
priority sometimes.”
“How easy it is for students to get
information and ‘cheat’ the learning
system.”
“Some are super sheltered. Some are
not.”
24. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“Our generation can be really
disrespectful, but some of us are
baffled by the level of disrespect.”
“If you don’t know my name, I feel like
you don’t care about me, so I don’t
care about your class.”
“We are a generation of
procrastinators.”
25. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“To know me and not just my work.”
“I may appear not to care or listen but
I do.”
“I wish I was a lot more involved in
class by my own initiative.”
26. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“Just because I may process material
and think in a different manner than
what may be expected doesn’t mean
that I’m lazy or not learning.”
27. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“Trying to be involved in everything at
once is hard. Professors want us to be
well rounded – or maybe think we are
well rounded – I wish our professors
knew how hard we work, in every
activity.”
28. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“You taking an interest in me and my
life makes me want to take an interest
in the subject you teach.”
29. Concordia Student Responses . . .
What is something you wish your
professors knew about you?
“I have many leather bound books and
my room smells like rich mahogany.”
30. Question Time
What would surprise students about
you?
What do you wish students knew
about you?
What conclusions can we make?