How to keep clients returning and ramp up referrals so you don’t need to do so much marketing How to market your business so it feels effortless, natural and (believe it or not) fun! How to dominate search engine results and get on the first page of Google How to find great information to inspire your clients and establish your authority as a leader in your sector How to apply laser-like accuracy to your online time so you aren’t wasting hours (and avoid photos of your ex-husband’s new wife’s daughter’s wedding) How to plan ahead so you aren’t resorting to emergency marketing and drastic discounting. Rediscovering your joy and passion for your business so you are inspired and motivated to thrive. http://yogareach.com.au http://facebook.com/YogaReach

3. People do not buy what you do
they buy why you do it.
~ Simon Sinek, ethnographer

4. What do you do?

5. What’s unique about you?
• You already have skills, talents and experiences that are
valuable.
• You need to communicate clearly what is exciting
about yourself that people want to tell others about.
Something which is UNIQUE to you.
 What core ideas am I known for?
 What could be my flagship idea?
 What do people keep asking me about?
 What do people value in me?
 What benefits do I provide to others?

6. Your ideal client
• is ready for what you have to offer.
• makes a decision based on desire and not fear.
• will benefit the most from what you’re offering.
• values what you offer more than what it costs.
• is willing to pay more than full price (see above).
• shares similar values with you.
• looks to you as an authority, expert, artist,
visionary.

7. Content Distribution
Newsletters Email marketing
Blog posts RSS feeds
Comments on social media Twitter
Articles Article directories
E-Books Facebook
White Papers Other ‘share’ sites
Videos Book-marking sites

9. To own your own factory
nowadays, you need:
– a computer
– internet connection
– a bright idea
– energy and passion
~ Key Person of Influence,
Daniel Priestley

10. Google’s Zero Moment of
Truth Report revealed that
the average shopper used
10.4 sources of information
to make a decision in 2011,
up from 5.3 sources in
2010
It doubled in a
year.
Those 10.4 sources range from TV
commercials and magazine articles,
to recommendations from friends
and family, to websites, ratings and
blogs.

11. If your business is built on relationships,
make relationships your business.
It costs
5 or 6 times
more
to acquire new
clients than retain old
clients
(Beyond Customer
Service, Crisp)

12. Content curation: RSS Feeds

13. Content curation: Google alerts

14. Content curation: Facebook

15. Content curation: Twitter

16. Discount and I will love you right now.
Inspire me with insights, ideas
and personal service
and I will love you forever.

17. Looks count
Internet users take
1/20 th of a second
to decide whether they like
the look of a website

18. Google.com & Google.com.au power 87% of searches in Australia
(Feb 2010).
1 billion for the first time in May 2011.
Unique visitors to Google topped
Half of all searches are abandoned after the first page of results and
80% are abandoned after the second page.
Search engine optimisation helps you achieve high
page rankings.

19. Tips to improve your website bounce rate
1. First impressions count: professional design
2. Ensure your on-page content is relevant to your
meta information
3. Maintain top rankings for your business name
4. Ensure your navigation is clear
5. The larger your site, the more important it
becomes to have a prominent search function on
the site
6. Ensure your web pages load quickly (dependent
on your hosting, image optimisation, Flash or
other slow-loading widgets)

22. The essentials of a good Google ranking
1. Search engine research to determine your target key
phrases
2. Meta info (page title, page description and image alt
tags) written in line with research
3. Links to your site from websites that rank well for your
target search phrases
4. Website regularly updated with quality content
5. Lower bounce rate
6. Relevant, enticing and engaging headings

23. The secret of gaining a good Google ranking
Make your website visitors happy!
Google’s job is to give people the
info they seek – and quickly.
A low bounce rate combined with a
high ‘time on page’ tells Google
that your site has satisfied the
searcher’s query.

25. Every month, more than
250 million people
engage with Facebook on external
websites

26. March 2010 –
Facebook’s overall web traffic
surpassed Google for the first
time.
Google gets around 9.3%
of all world wide web traffic,
while Facebook gets just over
7%.
11,131,000 Aus users

27. 1. Optimise your Facebook page design
Cover image: 851px by 315px App thumbnail images:
Profile image: 180px by 180px 111 by 74px.

28. 2. Decide on your strategy
Jan–Mar:
increase fans
Apr–Jul:
competition for
email sign-ups
Aug–Nov: FB to
be my 2nd
largest website
referrer
* Give days a
theme (Monday
manifesto,
flexible Friday)*

29. 3. Write a schedule of content
Monday Tuesday Wednesday Thursday Friday
Monday Repost an Link to blog Post an article Entertaining
theme (such image post with on yoga content, such
as ‘Sankalpa: comment and as video
set your week image from
up right’) post
Post an article Post an article Repost an Repost an Ask a question
on yoga on yoga image image
Images are the #1 thing most shared on Facebook.
Wednesdays are the days
when people are most likely to share content (AddThis.com)

30. 4. Include an easy ‘call to action’

31. 5. Think about the response you want
before you ask (& make it easy for people!)
- Question of the day/poll of the day (one-word answers)
- hot tip/quick tip
- did you know?
- guess the caption
- fill in the blank

32. 6. Tease people to entice them to click

33. 7. Know what your audience finds fun

34. 8. Ask for feedback on your business
a) Shows you care about your fans
b) Feedback can be invaluable and helps you test changes
before you make them
c) Creates excitement and curiosity about upcoming events
and changes.

35. 9. Be original with your promotions
a) Try something
different
b) Get fans involved in
creating content for
your promotion
c) Keep the ask on par
with the prize

38. Why Joe works
1. It was created by BodyMindLife fans.
2. The competition entries were able to be used by
BodyMindLife – in effect, their fans created their marketing
materials.
3. The prize of a teacher training scholarship attracted people
who were BodyMindLife’s target audience – people hugely
enthusiastic about yoga who want to learn from
BodyMindLife.
4. The effort required is perceived by entrants as less than the
value of the prize.
5. The entries and momentum of the competition attracted
other people to BodyMindLife through Facebook, Twitter,
email newsletters, etc.
6. AND, Joe is funny, cute and relatable (“shut up hippie!”)

40. Top 10 Video Marketing Tips
1. Make it USEFUL and RELEVANT to your audience.
2. Avoid ambient sound and light your film well.
3. Keep it short, get to the point in under 5 mins or (better!)
under 2 mins.
4. Edit in a clear beginning, middle and end (save surprise for
the end). ‘Chunk’ or chapter delineate anything longer
than 2 mins.
5. Avoid still images and cheesy music loops. Keep text
graphics to a minimum.
6. Humour is valuable, but not essential.
7. Share your videos with bloggers and websites.

41. Email marketing – growing your database
1. Offer a smart incentive in return for an email sign-up
2. Make it mandatory for clients signing up online
3. Put your E-news sign-up on every page (top right)
4. Consider a pop-up window with your sign-up incentive
5. On your Facebook page
6. Manually collect – where people sit
7. In your email footer
8. In your E-News itself
9. At check-out
10.Networking events
11.Turn your incentive into an ad

44. Secret email supercharge: Auto-responders
“ Your CD has been gently taken from our CD Baby shelves with sterilized
contamination-free gloves and placed onto a satin pillow.
A team of 50 employees inspected your CD and polished it to make sure it was in
the best possible condition before mailing.
Our packing specialist from Japan lit a candle and a hush fell over the crowd as he
put your CD into the best gold-lined box that money can buy.
We all had a wonderful celebration afterwards and the whole party marched
down the street to the post office where the entire town of Portland waved “Bon
Voyage!” to your package, on its way to you, in our private CD Baby jet on this
day, Friday, June 6th.
I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is
on our wall as “Customer of the Year.” We’re all exhausted but can’t wait for you
to come back to CDBABY.COM!!

45. Exercise: email incentive
In groups of two, introduce your target audience to your partner.
Consider: what would be useful, relevant and make life easier for
them?
What could you give away in exchange for an email address?

46. Essential email elements
1. Subject line, subject line, subject line
2. Personalise your emails (‘Hello Bunny!’)
3. Use images (and use ‘image alt tags’)
4. Host your content on your website and link each newsletter item
5. Don’t forget your calls to action!
(‘book now’, ‘call’, ‘read more’, ‘click here’)
6. Use an occasional plain text email for a targeted call to action
7. Don’t forget the essentials:
* your full business address
* your phone number
* your email address
* a ‘view in browser’ option
* a directive (or three!)
* an unsubscribe link
* an ‘update your preferences’ link.

51. Why do you think people share?
• They like to be helpful to their friends/family
• They hope to give something of practical value
today in the hope that you’ll return the favour
tomorrow
• They have an incentive to do so, such as a prize
• They like to go ‘in the loop’ or ‘in the know’ to
make them important. You can’t show off
information without giving it away.

52. The importance of sharing (and caring)
“I can do things you
cannot, you can do
things I cannot;
together we can do
great things.”
Mother Teresa

53. @PopeBenedictXIV on Twitter
14,451 followers, 12 Tweets

54. Message BEFORE medium
Keep your target client at the
heart of all you do.
Think “Yes, AND…” and “Yes,
BUT” when seeking to add to
debate.
Remember, what’s the value at
the center of my business?

55. Don’t get stuck on ONE MEDIUM
Cater your KEY MESSAGES to as many
different mediums as you can.

56. Get very clear on what it is that you are actually doing
for people regardless of what they are paying you for.
Once you have that in mind and on paper, change your
title.
Change the name of your service or the
packaging of your product. Make sure it
reflects what you are actually doing
because what you actually do is worth
so much more than what you think you
are doing right now.
~ Tara Gentile, The Art of Earning

57. Don’t opinion-surf
Don’t ask all
and sundry
for their
opinion.
Seek
opinions of
those who
you respect.

58. Review & Analyse
Every week
Every month
Every 3 months
Every 6 months
Every year

60. Ideas
are worthless
Implementation
is everything

61. Online marketing intensive
For yoga and wellbeing businesses
YogaReach.com.au/online-marketing-course
Facebook.com/YogaReach
Twitter.com/YogaReach
Youtube.com/YogaReach