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HUMANIZING?
what is
michelle pacansky-brock
@brocansky
The lens we use
informs our
understanding of
an issue.
Photo by Jeremy Noble CC-BY
Slides by Michelle Pacansky-Brock CC-BY-NC
How might I design
a humanized
learning experience
that embraces the
power of digital
technologies?
I’m going to
design an
online course.
Slides by Michelle Pacansky-Brock CC-BY-NC
• Quick
• Disconnected
• Task-oriented
• Surface Learning
by Selbe B CC-BY-NC-ND
Slides by Michelle Pacansky-Brock CC-BY-NC
• Contextual
• Connected
• Community-oriented
• Deep Learning
Slides by Michelle Pacansky-Brock CC-BY-NC
2ingredientsof socializing online learning
presence
instructor
1 visible
Savery, (2005).
actively engaged
aware of and sensitive to student
needs
#tilttip14
student satisfaction
(Gunawardena & Zittle, 1997; Rovai & Barnum, 2003)
interaction
(Tu, 2000; Stein & Wanstreet, 2003)
depth of learning
(Picciano, 2002; Richardson & Swan, 2003;
Rovai & Barnum, 2003)
social
presence
2
2
"the degree to which participants are able to project
themselves affectively within the medium"
(Garrison, 1997, p. 6)
presence issocial
"degree to which a person is perceived as a 'real'
person in mediated communication"
"the degree of person to person awareness" (Tu, 2000, p. 1662)
sense of belonging to a community (Picciano, 2002)
"feeling that others are involved in the
communication process" (Whiteman, 2002, p. 6)
http://tiny.cc/howtohumanizeSlides by Michelle Pacansky-Brock CC-BY-NC
AFFECTIVECOGNITIVE
LEARNING DOMAINS
(Anderson & Krathwohl, 2001; Krathwohl, Bloom, & Masia, 1964).
Course
Design
Facilitation
● presence
● empathy
● awareness
● choice
● challenge
● control
● collaboration
● constructing meaning
● consequences
(Wang & Han, 2001)
Slides by Michelle Pacansky-Brock CC-BY-NC
Don’t be a robot.
PRESENCE
Photo by Thomas Hawk CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC
Listen closely to the student experiences in the
following two videos.
Slides by Michelle Pacansky-Brock CC-BY-NC
Slides by Michelle Pacansky-Brock CC-BY-NC
Don’t be a robot.
PRESENCE
EMPATHY
Photo by Christian Bernal CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
AWARENESS
Know your students’ needs.
Photo by Christian Bernal CC-BY-NC-ND
Photo by Sergiu Bocioiu CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC
Tell stories.
Photo by neliO. CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
Make it visual.
Photo by David Martin. CC-BY-NC-SA Slides by Michelle Pacansky-Brock CC-BY-NC
CC-BY Gustavo Devito
Embrace the
power of the
human voice.
- online student
(Pacansky-Brock, 2014.)
Slides by Michelle Pacansky-Brock CC-BY-NC
Makes me
feel connected
to my peers.
86%
n=109
“I feel like we got to know each other
better. I actually recognized a
classmate at my children's
Taekwondo class because of the
sound of her voice!”
Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class.
Slides by Michelle Pacansky-Brock CC-BY
Learning Out LoudLearning Out Loud
Listening to peers
increases my ability to
reach the learning
objectives.
95%
n=82
“Listening gave me a better
understanding of the material. …
you could actually hear the passion
in the speakers’ voices.…”
Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class.
Slides by Michelle Pacansky-Brock CC-BY
Learning Out LoudLearning Out Loud
When I spoke, I
remembered the
information better.
83%
n=82
“…it made me re-evaluate my answers.
Mostly because I didn't want to sound like I
had no idea what I was talking about. …being
able to speak … my ideas made me feel like I
could … explain the material better.”
Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class.
Slides by Michelle Pacansky-Brock CC-BY
Learning Out LoudLearning Out Loud
When I spoke, I
remembered the
information better.
83%
n=82
“I found ... that I would ... unearth more
thoughts … as I spoke them out loud
while looking at the content, as
opposed to looking at the content,
forming an opinion, then looking at my
text as I wrote it.”
Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class.
Slides by Michelle Pacansky-Brock CC-BY
Learning Out LoudLearning Out Loud
Photo by Michael W. May CC-BY-NC-ND. Slides by Michelle Pacansky-Brock CC-BY
“None really, other than me
tripping over my tongue and
having to re-record a lot. But
that gets better as you get
more comfortable with it.”
DRAWBACKS?
“For me, working them around my noisy
(and consistently busy) family and
house. I also had to buy a microphone
for my comments, but acquiring materials
is just a part of school.”.”
DRAWBACKS?
Photo by Michael W. May CC-BY-NC-ND. Slides by Michelle Pacansky-Brock CC-BY
Slides by Michelle Pacansky-Brock CC-BY-NC
Unhinge the myth
that learning
online means
learning alone.
Credits
Special thanks to all the people who
made and released these awesome
resources for free:
Minicons by Webalys
Presentation template by
SlidesCarnival
Photographs by Unsplash
Presentation design
This presentation uses the following typographies and colors:
Titles: Nixie One
Body copy: Varela Round
You can download the fonts on this page:
http://www.google.com/fonts/#UsePlace:use/Collection:Nixie+One|Varela+Round
Click on the “arrow button” that appears on the top right
Yellow #f8bb00 Orange #ed4a00 Fucsia #e8004c
Blue #00acc3 Aqua #00d1c6 Lime #bbcd00
Green #65bb48 Gray #617a86 Light Gray #a1becc
You don’t need to keep this slide in your presentation. It’s only here to serve you as a design guide if
you need to create new slides or download the fonts to edit the presentation in PowerPoint®
Minicons Free Vector Icons Pack by Webalys is published under a Creative Commons Attribution license and Free for both personal and commercial use. You can
copy, adapt, remix, distribute or transmit it. If you use this set on your presentation remember to keep the “Credits” slide or provide a mention of this "Minicons
Free Vector Icons Pack" and a link back to this page: http://www.webalys.com/minicons

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Humanizing Online Learning with Presence and Empathy

  • 2. The lens we use informs our understanding of an issue. Photo by Jeremy Noble CC-BY
  • 3. Slides by Michelle Pacansky-Brock CC-BY-NC
  • 4. How might I design a humanized learning experience that embraces the power of digital technologies? I’m going to design an online course.
  • 5. Slides by Michelle Pacansky-Brock CC-BY-NC
  • 6. • Quick • Disconnected • Task-oriented • Surface Learning by Selbe B CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
  • 7. • Contextual • Connected • Community-oriented • Deep Learning Slides by Michelle Pacansky-Brock CC-BY-NC
  • 9. presence instructor 1 visible Savery, (2005). actively engaged aware of and sensitive to student needs #tilttip14
  • 10. student satisfaction (Gunawardena & Zittle, 1997; Rovai & Barnum, 2003) interaction (Tu, 2000; Stein & Wanstreet, 2003) depth of learning (Picciano, 2002; Richardson & Swan, 2003; Rovai & Barnum, 2003) social presence 2
  • 11. 2 "the degree to which participants are able to project themselves affectively within the medium" (Garrison, 1997, p. 6) presence issocial "degree to which a person is perceived as a 'real' person in mediated communication" "the degree of person to person awareness" (Tu, 2000, p. 1662) sense of belonging to a community (Picciano, 2002) "feeling that others are involved in the communication process" (Whiteman, 2002, p. 6)
  • 13. AFFECTIVECOGNITIVE LEARNING DOMAINS (Anderson & Krathwohl, 2001; Krathwohl, Bloom, & Masia, 1964).
  • 14. Course Design Facilitation ● presence ● empathy ● awareness ● choice ● challenge ● control ● collaboration ● constructing meaning ● consequences (Wang & Han, 2001) Slides by Michelle Pacansky-Brock CC-BY-NC
  • 15. Don’t be a robot. PRESENCE Photo by Thomas Hawk CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC
  • 16. Listen closely to the student experiences in the following two videos. Slides by Michelle Pacansky-Brock CC-BY-NC
  • 17. Slides by Michelle Pacansky-Brock CC-BY-NC
  • 18. Don’t be a robot. PRESENCE EMPATHY Photo by Christian Bernal CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
  • 19. AWARENESS Know your students’ needs. Photo by Christian Bernal CC-BY-NC-ND Photo by Sergiu Bocioiu CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC
  • 20. Tell stories. Photo by neliO. CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
  • 21. Make it visual. Photo by David Martin. CC-BY-NC-SA Slides by Michelle Pacansky-Brock CC-BY-NC
  • 22. CC-BY Gustavo Devito Embrace the power of the human voice.
  • 23. - online student (Pacansky-Brock, 2014.) Slides by Michelle Pacansky-Brock CC-BY-NC
  • 24. Makes me feel connected to my peers. 86% n=109 “I feel like we got to know each other better. I actually recognized a classmate at my children's Taekwondo class because of the sound of her voice!” Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class. Slides by Michelle Pacansky-Brock CC-BY Learning Out LoudLearning Out Loud
  • 25. Listening to peers increases my ability to reach the learning objectives. 95% n=82 “Listening gave me a better understanding of the material. … you could actually hear the passion in the speakers’ voices.…” Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class. Slides by Michelle Pacansky-Brock CC-BY Learning Out LoudLearning Out Loud
  • 26. When I spoke, I remembered the information better. 83% n=82 “…it made me re-evaluate my answers. Mostly because I didn't want to sound like I had no idea what I was talking about. …being able to speak … my ideas made me feel like I could … explain the material better.” Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class. Slides by Michelle Pacansky-Brock CC-BY Learning Out LoudLearning Out Loud
  • 27. When I spoke, I remembered the information better. 83% n=82 “I found ... that I would ... unearth more thoughts … as I spoke them out loud while looking at the content, as opposed to looking at the content, forming an opinion, then looking at my text as I wrote it.” Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class. Slides by Michelle Pacansky-Brock CC-BY Learning Out LoudLearning Out Loud
  • 28. Photo by Michael W. May CC-BY-NC-ND. Slides by Michelle Pacansky-Brock CC-BY “None really, other than me tripping over my tongue and having to re-record a lot. But that gets better as you get more comfortable with it.” DRAWBACKS?
  • 29. “For me, working them around my noisy (and consistently busy) family and house. I also had to buy a microphone for my comments, but acquiring materials is just a part of school.”.” DRAWBACKS? Photo by Michael W. May CC-BY-NC-ND. Slides by Michelle Pacansky-Brock CC-BY
  • 30. Slides by Michelle Pacansky-Brock CC-BY-NC Unhinge the myth that learning online means learning alone.
  • 31.
  • 32.
  • 33. Credits Special thanks to all the people who made and released these awesome resources for free: Minicons by Webalys Presentation template by SlidesCarnival Photographs by Unsplash
  • 34. Presentation design This presentation uses the following typographies and colors: Titles: Nixie One Body copy: Varela Round You can download the fonts on this page: http://www.google.com/fonts/#UsePlace:use/Collection:Nixie+One|Varela+Round Click on the “arrow button” that appears on the top right Yellow #f8bb00 Orange #ed4a00 Fucsia #e8004c Blue #00acc3 Aqua #00d1c6 Lime #bbcd00 Green #65bb48 Gray #617a86 Light Gray #a1becc You don’t need to keep this slide in your presentation. It’s only here to serve you as a design guide if you need to create new slides or download the fonts to edit the presentation in PowerPoint®
  • 35. Minicons Free Vector Icons Pack by Webalys is published under a Creative Commons Attribution license and Free for both personal and commercial use. You can copy, adapt, remix, distribute or transmit it. If you use this set on your presentation remember to keep the “Credits” slide or provide a mention of this "Minicons Free Vector Icons Pack" and a link back to this page: http://www.webalys.com/minicons